Trusted Agent profile · Moseley
Verified
★★★★★
375 reviews across 2 platforms
142 Alcester Road, Moseley, B13 8HS
Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
5/5
TrustpilotLovely staff
The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.
5/5
TrustpilotHighly recommend Oulsnam in Droitwich
I have just brought my home through Oulsnam in Droitwich. I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process. I would highly recommend Oulsnam in Droitwich.
5/5
TrustpilotI have had a couple of viewings and…
I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!
Thank you for your lovely feedback. We’re really pleased to hear you’ve had such positive experiences with the team, and that both Victoria and Jeff have been quick to respond and happy to help with any queries.
5/5
Trustpilotreally pleased with the whole team at…
really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company! thanks guys!
Thank you so much for taking the time to leave this wonderful review, as both our Redditch and Droitwich teams will be absolutely thrilled to hear your kind words. We always strive to deliver a supportive and highly efficient service, and your recommendation means the world to our entire team. Thank you again for choosing us, and we wish you all the very best of luck with your move.
5/5
TrustpilotWe found Oulsnam in Kings Heath…
We found Oulsnam in Kings Heath consistently helpful and informative about the process - they gave us a realistic valuation and found perfect buyers for our house. And did all this without being pushy! We also liked the fact that all the staff we encountered were women - good for Oulsnam!
5/5
TrustpilotYou will not Regret using them
My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’
5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
5/5
GoogleLisa and Lauren were very professional and helpful with my recent purchase. Everything went smoothly and I was never chased or hassled by them. I would recommend using them if buying or selling. Many thanks both.
Thank you for the recommendation and lovely review. So pleased you are happy with the service.
5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
5/5
TrustpilotThe best staff at Oulsnam Bournville
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
5/5
TrustpilotGreat viewing experience with Sadie.
Great viewing experience with Sadie. Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location. Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly Have booked a third viewing to take my daughter to see....
5/5
TrustpilotJeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
5/5
TrustpilotWe were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
5/5
TrustpilotGreat Service
We had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.
5/5
TrustpilotThe Moseley Oulsnam Team
The Moseley Oulsnam team was outstanding from start (James Brain) to finish. Most grateful to them, especially to Lauren who became my link-person and was so helpful throughout the process.
5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
5/5
GoogleI can’t thank enough Lauren for her incredible support during the purchase of my new home! From start to finish, she was professional, responsive, and made the whole process stress-free. Highly recommend!
Thank you for your kind feedback. We’re delighted to hear Lauren provided such great support during your purchase and helped make the process as stress-free as possible. She will really appreciate your kind words. Thank you again for your recommendation and for choosing Oulsnam.
4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
5/5
TrustpilotSadie-Jayne Wragg was a delightful viewing representative
Sadie-Jayne Wragg met us at a delightful property in Bromsgrove. She was warm and welcoming and very accommodating. She answered the many questions we had and also shared her own thoughts on the property which in turn has helped us fall in love with it!
Thank you for taking the time to write such a positive review, we are really pleased to heaer that you were happy with the service provided by Sadie!
5/5
GoogleThank you so much for the consistent support and reassurance from the team at Oulsnam Moseley during the complex sale of a late relative's property. I cannot recommend their professionalism enough.
Hello Connor, . We’re so glad to hear that you had a positive experience with us and we appreciate your feedback.
5/5
GoogleI am very grateful for all the great advice and support I received from all the staff at Oulsnam. The service they give was very good, the staff are well informed, relaxed, kind and responsive, everything you need when selling your home.
5/5
TrustpilotI recently bought a house through…
I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.
5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to Lisa at oulsnam in Moseley who guided me through the buying process of a flat in Edgbaston fantastically.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Moseley office has 375 reviews across two platforms: 162 on Google, 213 on Trustpilot (across the whole business).
Oulsnam Moseley is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 162 reviews.
Oulsnam Moseley, 142 Alcester Road, Moseley, B13 8HS.
