Every review we hold for the Moseley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReally happy with the service from…
Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.
Julie · 8 March 2026
Agent replied · 9 October 2026
Thank you for your kind review and really pleased to hear you had such a positive experience with Sadie.
★★★★★ 5/5
TrustpilotThanks to all at the Redditch office
Thanks to all at the Redditch office, professional and supportive during this stressful time. Would recommend without hesitation. Special thanks to Debbie and her patience.
Mr · 29 September 2026
★★★★★ 5/5
TrustpilotSadie-Jayne Wragg is incredible
Sadie-Jayne Wragg is incredible! She made us feel comfortable while helping us explore our options ensuring us a bright future! She took her time ensuring our experience with the bromsgrove branch was successful!
Ranveer · 29 July 2026
★★★★★ 5/5
TrustpilotJeff went above and beyond for us
Jeff went above and beyond for us! After a scheduling mix-up, he kindly adjusted his timing to fit us in for a last-minute viewing. That property ended up being 'the one,' and our offer was accepted. We couldn't have done it without Jeff's helpful and accommodating attitude. Thank you for helping us find our home.
Saba · 13 February 2026
★★★★★ 5/5
Trustpilotthe lady that showed us round Sadie…
the lady that showed us round Sadie jayne Wragg was very professional and helpful
didn't feel rushed or under pressure at all
Pat · 6 October 2026
★★★★★ 5/5
TrustpilotA superb service
A superb service from the team at Oulsnams. From start to finish James, Lisa and Lauren were so helpful in the sale of my mother's flat with friendly and prompt communication throughout. I would thoroughly recommend them for a personal and supportive service.
Janet · 13 May 2026
★★★★★ 5/5
TrustpilotProfessional, friendly and courteous service
We received a courteous, friendly and supportive service from the outset from Lauren, James and Lisa (Moseley branch). Clear communication was key to making us feel confident about how everything was progressing along with prompt responses to our queries/updates. Job well done!
Gill · 11 May 2026
★★★★★ 5/5
TrustpilotA joy to work with
We bought our house through Oulsnam in Moseley. There are so many people involved in the process of buying and selling a house, with so many stresses and strains and anxieties, and through it all Lauren Bell and her team at Oulsnam were fantastic - friendly, kind, proactive and supportive. A genuine joy to work with.
Matthew · 19 January 2026
★★★★★ 5/5
TrustpilotAnna was super helpful and…
Anna was super helpful and communicative every step of the way! She helped make this much smoother than it could have been!
Jonathan · 5 February 2026
Agent replied · 9 October 2026
Thank you for your kind review, Anna will be delighted you were pleased with the service she provided.
★★★★★ 5/5
TrustpilotSo far so good
So far so good, all the girls at droitwich branch, making our purchase of our retirement home possible, keep you posted. Big shout out to Dawn for showing us round twice, and to the girls in the office, Sarah, Claire, Angela.
Peter · 15 May 2026
★★★★★ 5/5
TrustpilotI was completely over whelmed by the…
I was completely over whelmed by the process but oulsnam kingh heath georrgie and all staff made it an obsolete breeze they were incredible patient taking the time to answered every single one of my question with out making me feel rushed i am glad to recommend them
Yonas · 4 July 2026
Agent replied · 15 July 2026
Thank you for your 5 star review. We are so glad that Georgie and the team helped you with the process. Good luck with everything going forward.
★★★★★ 5/5
TrustpilotA process made easy by an exceptional team.
We have recently sold a property through Oulsnam and thought it worthy to note the exceptional service we received from Shelbi, Sara and Karen at the Barnt Green office.
From start to finish, nothing was too much trouble. The advertisement for the property was excellent and we were able to sell within weeks.
All our questions were answered and dealt with promptly, everything was explained to us and we were kept well informed along the way.
Thank you once again, fully recommended.
JOHN · 1 July 2026
★★★★★ 5/5
TrustpilotProperty search with Oulsnam
The lady that showed me around, Karen Clifton was friendly very helpful took time to show me the properties and answer any of my questions and concerns
MR · 30 July 2026
★★★★★ 5/5
GoogleOulsnam have provided excellent customer service throughout the whole buying process from viewing the property to the end purchase. Lisa and the whole team kept me upto date followed instructions liase with the seller promptly. Exceeded expectations would definitely recommend them and will go through them again in the near future if I had to. Thank you for the great smooth process and provided outstanding service.
Sameena · 4 February 2026
Agent replied · 14 April 2026
Thank you so much for your kind words. We're thrilled you felt supported throughout your purchase, I am sure Lisa and the team will be pleased with the feedback.
★★★★★ 5/5
TrustpilotGreat Service
Rachel and her team provided great service which resulted in a stress free sale. Would highly recommend.
Rosalind · 11 February 2026
Agent replied · 24 February 2026
Many thanks for your kind review it has been a pleasure assisting you with your sale.
★★★★★ 5/5
TrustpilotKaren was very approachable and…
Karen was very approachable and helpful, she talked through suggestions of how we could use the space and benefits of living in the area.
Lucy · 13 August 2026
★★★★★ 5/5
TrustpilotWe viewed a property with Jeff and he…
We viewed a property with Jeff and he was extremely friendly and welcoming. Anything we needed to know about the property he was there on hand to answer all the questions we had. He allowed us to take our time round the property and didn’t put any pressure on us at all, as first time buyers having this experience takes off a load of pressure.
Elise · 26 September 2026
★★★★★ 5/5
Trustpilotvery happy with the staff performance
Bought a house that was being sold through Oulsnams. The girls were all fantastic in the office. Patient, kind, empathetic. It wasn't an easy transaction and it got a bit edgy but the staff were wonderful throughout. I would definitely use kings heath oulsnams in the future and thank you.
Jopabi · 2 June 2026
Agent replied · 5 June 2026
Thank you for the 5* review and kind words for our Kings Heath Team. We are so happy that you would recommend us and we all hope that you have settled into your new home.
★★★★★ 5/5
GoogleI have to rate Oulsnam as the best in the business. Sold house in a few days and completed so quickly.
They have put my faith back into estate agents.
Staff so helpful and available I just left them to get on with it.
Their experience shines through.
Jenny · 11 June 2026
Agent replied · 9 June 2026
Thank you for your incredible 5-star review. We’re delighted to hear your sale was completed so quickly and that the team were able to restore your confidence in estate agents. We really appreciate your kind words and wish you all the best for the future. 🏡 …
★★★★★ 5/5
TrustpilotAmazing service from Shania Benton
My experience with Shania Benton has been nothing short of amazing. She is very proactive in communicating and always available when we need her. So glad to have her manage our stay at our current place since the start.
Ntendeni · 16 April 2026
★★★★★ 5/5
GoogleBuying our first home felt overwhelming at times, but Sarah Hetherington at Oulsnams made the whole experience so much easier and far less stressful. From the very beginning, Sarah was professional, approachable, and incredibly supportive …
Eleanor · 8 May 2026
★★★★★ 5/5
TrustpilotThe ladies in the Barnt Green office…
The ladies in the Barnt Green office are amazing. They dealt with the sale of our late Mothers flat excellently. They were so kind and caring towards us too.
Thank you Karen, Sarah & Shelbi
The · 12 May 2026
★★★★★ 5/5
TrustpilotFantastic Team
Oulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.
Allie · 15 December 2025
★★★★★ 5/5
TrustpilotExcellent service from Ben and his staff
Excellent service Ben and his team were extremely helpful with nothing being to much trouble. Kept us fully informed of everything that was happening from start to finish. Highly recommended
Stan · 14 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.