Trusted Agent profile · Moseley
Verified
★★★★★
375 reviews across 2 platforms
142 Alcester Road, Moseley, B13 8HS
Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
5/5
TrustpilotSuperb team
Superb team Fast communication. Nothing was too much trouble The branch in Bromsgrove sold us our home Tim, Pete and Amy were very helpful Would not hesitate to recommend them
Thank you for your kind review we are really pleased you were happy with out service and wish you many years of happiness in your new home!
5/5
TrustpilotHelpful and knowledgeable
Sadie was so helpful and knowledgeable. She gave us the time we needed to view the property and offered ideas/suggestions about how it could work for us. She was honest and genuine.
Thank you for your kind review we are really pleased to hear you had a good viewing experience with Sadie and have passed on your kind words!
5/5
TrustpilotWhen our agreed sale fell through, Oulsnams rescued us.
When our agreed sale fell through, Oulsnams were so helpful and helped us to find a new buyer. Even though the failure doubled their workload and they had to spend twice as long to sell our house as we expected, they didn't charge any extra.
5/5
TrustpilotKaren Clifton
I have recently had several viewings and of them, Karen was the most impressive viewing representative. She was knowledgeable on the house, had obviously done her 'homework' on the background and also had info to hand. She was also friendly and professional.
5/5
GoogleLauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful throughout. Oulsnam are a cut above the other agents in Moseley.
Thank you for your feedback. We’re pleased to hear that Lauren provided clear, professional, and informative support throughout your purchase, and that your experience with Oulsnam in Moseley stood out positively.
5/5
GoogleLauren and Lisa were incredibly helpful, supportive throughout the process. Whenever I had a query they were responsive and kept me updated promptly. Couldn’t recommend them highly enough! 🙂 …
Thank you for your kind feedback. We’re really pleased to hear Lauren and Lisa were so helpful and supportive throughout the process, and that you felt kept well updated with prompt responses. We really appreciate your recommendation and thank you for choosing Oulsnam.
5/5
TrustpilotFab experience so far!
I’ve had a number of viewings for properties arranged by Angela, and conducted by Dawn. I can’t fault Dawns knowledge and professionalism. She will find out the answers to my questions, and nothing ever feels too much (like accommodating extra viewings or late viewings) Angela is always quick at responding, willing to help and has contacted me about properties coming to the market she knows I will like. Thank you both so much.
5/5
GoogleI have been very pleased with the service provided by Oulsnam Estate Agents, especially Sarah, whose help and patience have been of immense support to me.
Thank you for your lovely feedback. We’re so pleased to hear you have been happy with the service provided by our … More
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.
Thank you for leaving such a great review that is much appreciated and we are so please with the service Shania has being able to provide you with.
5/5
TrustpilotA positive experience.
I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.
5/5
Trustpilotexcellent service from Shania Benton
I’ve been renting from Robert oulsnams and company for 5 years all in all. In my first flat then when I wanted to move to somewhere bigger they made the process simple and easy. Since being In my house Shania Benton has made it effortless any problem I have had she’s sorted them quickly and is always responding to emails and phone calls quickly i always get a reply on the same day if I email. Whenever I’ve had an issue or problem she’s been there to sort it out and I’ve never not felt like I can not contact her. When I’ve needed stuff amending or some help she’s always been there to sort it out. If I ever wanted to move I would stay with Shania snd her company but right now I’m more than happy in my property
We appreciate you taking the time to leave a review it is much appreciate and we are please Shania has being able to assist.
5/5
TrustpilotExcellent service, fantastic representative
I have been to view a further property and met up with the representative, Mrs Wragg, she has been a delight from the start. Very professional, friendly and knowledgeable. As very pleased to see that we had Mrs Wragg to show us around today’s property, she knows what I’m looking for and knew what aspects of the property to point out. She was really helpful and I would not hesitate to recommend her to anybody looking to buy a property. Thank you.
Thank you for your kind review I have passed your kinds words on to Sadie.
5/5
GoogleA great estate agent with friendly and helpful staff. They talked through and explained the whole process and were easy to contact if I had any questions. I would really recommend using them if you're in the Moseley area.
Thank you for your kind feedback. We are pleased to hear you found our team friendly and helpful, and that they were able to guide you through the process and answer any questions along the way. We really appreciate your recommendation.
5/5
TrustpilotHigh praise
Just wanted to say a massive thank you to all the team at the Northfield branch, special shout out to Amanda and Martin. After 12 months and 4 x house sale we finally got there , the team were patient professional and always kept us up to date, would highly recommend 👏🏻👏🏻👏🏻
5/5
TrustpilotBuying a home can be overwhelming
Buying a home can be overwhelming, but Sarah and her team made it feel easy. They were supportive, responsive, and so genuinely kind throughout. Thanks to them, the process was as pain-free as it could be. I’m so grateful and would 100% recommend them to anyone.
5/5
GoogleOulsnam are trustworthy reliable estate agents. I first came across them when I purchased my property and then when I sold it a good 6/7 years later. They’re very knowledgable about the Moseley area and would definitely recommend.
Thank you so much for your kind review Fiona. It was a pleasure to deal with your sale and we wish you all the best in your new home.
5/5
TrustpilotHighly recommended
Realistic pricing saw the sale of our house at asking price within a week of it going on the market. Oulsnam’s fees were inclusive, transparent and competitive. The team, led by Shelbi, was accessible, professional and friendly. The sale took some time to complete, not Oulsnam’s fault, and Shelbi was tenacious in her chasing and keeping us and our buyers updated.
5/5
TrustpilotAbsolutely Fantastic …
From the start the Kings Heath branch were excellent from the customer service provided to dealing with my many calls to them. Michelle and her team are a credit to this company and were an absolute pleasure to work with.
Thank you for the 5 star review and I am sure the Kings Heath office will be delighted with your review. All the best for the future.
5/5
GoogleI had a really positive experience with Oulsnam selling my flat in Moseley. They were always very quick to help with any queries, chase up solicitors on my behalf and kept me updated with all goings on.
Thank you for your kind feedback. We are pleased to hear you had a positive experience selling your flat in Moseley and that the team were quick to assist, proactive in chasing solicitors, and kept you well updated throughout the process.
5/5
GoogleSarah and the team were fantastic and kept us updated throughout our purchase.
Thank you for your lovely review. We’re so pleased to hear that Sarah and the team kept you updated and supported you throughout your purchase. We really appreciate your kind words.
5/5
TrustpilotA big thank you to Lisa Harvey who has…
A big thank you to Lisa Harvey who has provided brilliant customer service! We had a very quick turn around while moving house and Lisa was able to get a management pack across for our previous property immediately and quickly dealt with urgent requests from our solicitor. Thank you so much!
5/5
TrustpilotSadie was very knowledgeable about the…
Sadie was very knowledgeable about the house I viewed last week , she is very polite made me feel at ease very easy to chat too lovely lady .
Thank you for your positive review and I have passed your kind words on to Sadie.
5/5
TrustpilotPete was brilliant
Pete was brilliant, very supportive and helpful throughout the entire process. Don’t know how we would have managed without him.
We really appreciate you taking the time to leave us with a review and are happy to hear that you were pleased with the service you received.
5/5
TrustpilotHighly recommended!!
I was supported through the whole selling process by the Kings Heath team (Georgie, Michelle, and Alison) whose knowledge proved invaluable, acting as an intermediary between all parties. Their communication levels were exceptional, offering a friendly and professional approach. I would recommend the Kings Heath team to any potential buyers as they fully understand the local market and are passionate about the individual, rather than just another sale!
Thank you for the 5 stars and for the very positive review. We are so happy that the Kings Heath Team has helped you through this process and we wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Moseley office has 375 reviews across two platforms: 162 on Google, 213 on Trustpilot (across the whole business).
Oulsnam Moseley is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 162 reviews.
Oulsnam Moseley, 142 Alcester Road, Moseley, B13 8HS.
