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Oulsnam Moseley reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

345 reviews across 2 platforms

142 Alcester Road, Moseley B13 8HS

Oulsnam's Moseley office at 142 Alcester Road is rated 4.8 out of 5 across 345 reviews on two platforms, including 162 Google reviews rated 4.7. The 183 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

162

Reviews on Google

This office

Trustpilot logo

183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Moseley office, from every platform, shown as written. First names only.

5/5

Google

Our daughter recently purchased her first property which was being sold through Robert Oulsnam. All members of the Moseley team were very helpful and friendly. Their positive communication with both her and the vendor really assisted the smooth transaction. Highly recommend them.

Nick Β· 4 April 2026

Agent replied Β· 7 May 2026

Thank you for your kind feedback. We are delighted to hear that the Moseley team were helpful and friendly throughout your daughter’s first purchase, and that their communication helped ensure a smooth transaction for both parties. We really appreciate your recommendation.

5/5

Trustpilot

Excellent experience selling my house

I can't praise Oulsnam's Bournville office, and especially Lissie, highly enough! Throughout my house sale Lissie was helpful, friendly, efficient and communicative. She explained things clearly, kept in touch and always followed through promptly on things she said she'd do. Thanks also to Rachel (especially for pricing my house perfectly) and the rest of the team - I absolutely recommend them.

Heather Β· 1 July 2026

5/5

Google

Would like to say a massive thank you to Sarah and the team for helping with the purchase of our latest property. They couldn’t have done any more to help us on the journey 😊 …

Dan Β· 8 May 2026

Agent replied Β· 8 September 2026

So pleased your first house sale went well, glad we could help. Thank you for leaving us a lovely review.

5/5

Google

A huge thank you to Lisa and the team at Oulsnam in Moseley. They have been super helpful and always there to help throughout the house buying process. They were supportive, responsive, and made everything much easier from start to finish. Highly recommend!

Tanveer Β· 14 March 2026

Agent replied Β· 7 May 2026

Thank you for your kind feedback. We are delighted to hear that Lisa and the Moseley team were so helpful and supportive throughout your purchase. It is great to know they made the process easier for you from start to finish. We really appreciate your recommendation.

5/5

Trustpilot

Oulsnam Fantastic Experience

We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.

PAUL Β· 28 July 2026

5/5

Trustpilot

The best team

A lovely, supportive and skilled team at Oulsnams in Bromsgrove. They sold our house for us in a very difficult economic climate. They did their best for us and went beyond the expected level of service for us. Very grateful to all of the team, especially Emma!

Rachel Β· 23 September 2026

5/5

Google

Recently completed on the sale of a flat in Droitwich. Despite the occasional challenge the process was pretty seemless, thanks in no small part to the efforts of Sarah and the rest of the staff at Oulsmans. Communication was great and nothing was too much trouble. House selling is always a stressful experience and it was reassuring to know that we had professional estate agents on hand throughout the process.

Karl Β· 8 August 2026

Agent replied Β· 8 September 2026

Thank you for your kind review. We’re delighted to hear that Sarah and the Droitwich team helped make the process as smooth as possible, keeping you informed and supporting you through the challenges along the way. We really appreciate your feedback and wish you all the best.

5/5

Trustpilot

Helpful and knowledgeable

Sadie was so helpful and knowledgeable. She gave us the time we needed to view the property and offered ideas/suggestions about how it could work for us. She was honest and genuine.

Helen Β· 18 May 2026

Agent replied Β· 24 June 2026

Thank you for your kind review we are really pleased to hear you had a good viewing experience with Sadie and have passed on your kind words!

5/5

Trustpilot

When our agreed sale fell through, Oulsnams rescued us.

When our agreed sale fell through, Oulsnams were so helpful and helped us to find a new buyer. Even though the failure doubled their workload and they had to spend twice as long to sell our house as we expected, they didn't charge any extra.

PB Β· 23 September 2026

5/5

Trustpilot

Highly recommend

Oulsnam took over my tenancy last year from another agent after both myself and my landlord were having difficulties with another agent. Darren was extremely helpful during the switchover which made things a lot easier!

Alexandra Β· 18 April 2026

Agent replied Β· 11 May 2026

Thank you are your positive review that is much appreciated.

5/5

Trustpilot

Karen Clifton

I have recently had several viewings and of them, Karen was the most impressive viewing representative. She was knowledgeable on the house, had obviously done her 'homework' on the background and also had info to hand. She was also friendly and professional.

Colin Β· 2 October 2026

5/5

Google

Lauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful throughout. Oulsnam are a cut above the other agents in Moseley.

R Β· 14 March 2026

Agent replied Β· 14 April 2026

Thank you for your feedback. We’re pleased to hear that Lauren provided clear, professional, and informative support throughout your purchase, and that your experience with Oulsnam in Moseley stood out positively.

5/5

Google

Lauren and Lisa were incredibly helpful, supportive throughout the process. Whenever I had a query they were responsive and kept me updated promptly. Couldn’t recommend them highly enough! πŸ™‚ …

Kieran Β· 14 May 2026

Agent replied Β· 20 May 2026

Thank you for your kind feedback. We’re really pleased to hear Lauren and Lisa were so helpful and supportive throughout the process, and that you felt kept well updated with prompt responses. We really appreciate your recommendation and thank you for choosing Oulsnam.

5/5

Google

I have been very pleased with the service provided by Oulsnam Estate Agents, especially Sarah, whose help and patience have been of immense support to me.

Alyson Β· 8 June 2026

Agent replied Β· 8 September 2026

Thank you for your lovely feedback. We’re so pleased to hear you have been happy with the service provided by our … More

5/5

Trustpilot

A positive experience.

I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.

Mrs Β· 2 April 2026

5/5

Trustpilot

excellent service from Shania Benton

I’ve been renting from Robert oulsnams and company for 5 years all in all. In my first flat then when I wanted to move to somewhere bigger they made the process simple and easy. Since being In my house Shania Benton has made it effortless any problem I have had she’s sorted them quickly and is always responding to emails and phone calls quickly i always get a reply on the same day if I email. Whenever I’ve had an issue or problem she’s been there to sort it out and I’ve never not felt like I can not contact her. When I’ve needed stuff amending or some help she’s always been there to sort it out.

Becky Β· 17 April 2026

Agent replied Β· 11 May 2026

We appreciate you taking the time to leave a review it is much appreciate and we are please Shania has being able to assist.

5/5

Trustpilot

Excellent service, fantastic representative

I have been to view a further property and met up with the representative, Mrs Wragg, she has been a delight from the start. Very professional, friendly and knowledgeable. As very pleased to see that we had Mrs Wragg to show us around today’s property, she knows what I’m looking for and knew what aspects of the property to point out. She was really helpful and I would not hesitate to recommend her to anybody looking to buy a property. Thank you.

Catherine Β· 15 April 2026

Agent replied Β· 12 May 2026

Thank you for your kind review I have passed your kinds words on to Sadie.

5/5

Google

A great estate agent with friendly and helpful staff. They talked through and explained the whole process and were easy to contact if I had any questions. I would really recommend using them if you're in the Moseley area.

Charlie Β· 14 February 2026

Agent replied Β· 7 May 2026

Thank you for your kind feedback. We are pleased to hear you found our team friendly and helpful, and that they were able to guide you through the process and answer any questions along the way. We really appreciate your recommendation.

5/5

Google

Oulsnam are trustworthy reliable estate agents. I first came across them when I purchased my property and then when I sold it a good 6/7 years later. They’re very knowledgable about the Moseley area and would definitely recommend.

Fiona Β· 14 February 2026

Agent replied Β· 14 April 2026

Thank you so much for your kind review Fiona. It was a pleasure to deal with your sale and we wish you all the best in your new home.

5/5

Google

Sarah and the team were fantastic and kept us updated throughout our purchase.

Joe Β· 11 August 2026

Agent replied Β· 8 September 2026

Thank you for your lovely review. We’re so pleased to hear that Sarah and the team kept you updated and supported you throughout your purchase. We really appreciate your kind words.

5/5

Google

I had a really positive experience with Oulsnam selling my flat in Moseley. They were always very quick to help with any queries, chase up solicitors on my behalf and kept me updated with all goings on.

Ryan Β· 14 February 2026

Agent replied Β· 7 May 2026

Thank you for your kind feedback. We are pleased to hear you had a positive experience selling your flat in Moseley and that the team were quick to assist, proactive in chasing solicitors, and kept you well updated throughout the process.

5/5

Trustpilot

A big thank you to Lisa Harvey who has…

A big thank you to Lisa Harvey who has provided brilliant customer service! We had a very quick turn around while moving house and Lisa was able to get a management pack across for our previous property immediately and quickly dealt with urgent requests from our solicitor. Thank you so much!

Amy Β· 30 June 2026

5/5

Trustpilot

Sadie was very knowledgeable about the…

Sadie was very knowledgeable about the house I viewed last week , she is very polite made me feel at ease very easy to chat too lovely lady .

RACHEL Β· 15 April 2026

Agent replied Β· 12 May 2026

Thank you for your positive review and I have passed your kind words on to Sadie.

5/5

Trustpilot

Pete was brilliant

Pete was brilliant, very supportive and helpful throughout the entire process. Don’t know how we would have managed without him.

Candela Β· 17 June 2026

Agent replied Β· 24 June 2026

We really appreciate you taking the time to leave us with a review and are happy to hear that you were pleased with the service you received.

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Questions about Oulsnam Moseley

How many reviews does Oulsnam Moseley have?

Oulsnam's Moseley office has 345 reviews across two platforms: 162 on Google, 183 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oulsnam Moseley's rating?

Oulsnam Moseley is rated 4.8 out of 5 across all 345 reviews, and 4.7 out of 5 on Google from 162 reviews, checked 9 October 2026.

Where is Oulsnam's Moseley office?

Oulsnam Moseley, 142 Alcester Road, Moseley B13 8HS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.