Trusted Agent profile · Moseley
Verified
★★★★★
375 reviews across 2 platforms
142 Alcester Road, Moseley, B13 8HS
Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
5/5
GoogleSarah at Droitwich very helpful, kept us updated on a very lengthy process which she did her best to keep moving.
Thank you for your review. We’re pleased to hear Sarah provided helpful support and kept you updated throughout the process. We’ll be sure to pass on your kind words.
5/5
GoogleA huge thanks to James, Liz and Lisa from the Moseley Office for the excellent service, high levels of professionalism, guidance and kindness you showed me. You ensured that the process was not stressful and was completed within days after putting my house on the market. An offer was made and completion was within 3 weeks. I wish I could give you more stars. Thank you so much
5/5
GoogleI have just purchaed a property through Lisa at the Moseley branch. She has been extremely helpful and delivered an amazing and effiecient service from start to finish. Thank you once again Lisa and team :)
Thank your for your positive review Iram, wishing you all the best in your new home.
5/5
TrustpilotWe were kept informed from the very…
We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful
5/5
TrustpilotWas shown round a property by Jeff…
Was shown round a property by Jeff Field and he was a great help. Knowledgable about the property, polite and professional. Took time to explain everything and said he would follow up the further questions I had once back in the office. A very positive experience. Pleasure to meet him.
5/5
TrustpilotHaving moved to Oulsnam from another…
Having moved to Oulsnam from another Agent, we really needed help selling swiftly. The difference was significantly different from the start with a more personalised tailored approach. Honestly couldn’t have asked for a more caring team. Top agents who genuinely care.
5/5
TrustpilotA really helpful team.
The team were always very patient, supportive and professional. Sadly there were a number of issues to deal with that delayed the sale and completion, none of which were the fault of Oulsnams, they dealt with everything that came up.
5/5
GoogleOulsnam Droitwich have been very helpful from start to finish, always easy to communicate with and always respond to enquiries quickly.
Thank you for your kind review. We’re delighted to hear that the Droitwich team were helpful and that communication was smooth throughout. It’s great to know your enquiries were always dealt with promptly. We really appreciate your feedback and thank you for choosing Oulsnam. 🏡 …
5/5
GoogleThank you Lisa, James and the team for a very efficient service regarding the sale of our property.
Thank you for your review Kath.
5/5
TrustpilotExcellent service carried out by knowledgeable and friendly staff
Excellent service. I was kept informed by telephone or email at every stage of the process of selling my late fathers home. Thank you for making a difficult task for me run so smoothly.
5/5
GoogleVery professional Great communication and support with my first time purchase - Felt supported every step off the way and even with questions and confirmation - felt reassured and heard A vet stressful situation made easy
Thank you for your wonderful feedback. We're delighted that you are happy with the professional service that the team provided.
5/5
TrustpilotA good move
Since we moved our small rental property to Oulsnam, every contact we have had with the agency has been positive, and has justified our decision to move to them. Everyone responds immediately to questions, and Oulsnam found us a good tenant very quickly. Despite the fact that our property is small, we have been given an individual contact at Oulsnam, and we look forward to a long and friendly relationship with the company.
4/5
GoogleGreat service but lack of critical information about future works on the 50percent owned housing association property lead to blindly purchasing it & spending all my savings on the deposit & solicitor fees.
Thank you for your feedback and for recognising the service provided. We’re sorry to hear about your concerns regarding future works. Information relating to planned works on housing association properties is typically provided directly by the housing association and communicated to buyers through their solicitor as part of the legal process. As estate agents, we rely on the information made available to us at the time. That said, we do understand how frustrating this situation must feel and we genuinely wish you all the best in your new home.
5/5
TrustpilotEmma at Bournville Oulsnam outstanding
Emma at Bournville Oulsnam proactively and quickly found a good buyer for my house and then during months’ long delays due to difficulty with my purchase, she kept my buyer and everyone else involved fully informed and on board until we finally completed the sale. A long and tricky path handled with superb skill.
5/5
TrustpilotGreat Commuctions
Great Commuctions with office to me and brother Helpful friendly staff Excellent service by all Thank you very much for all that you Have done for me and my brother 👍
5/5
TrustpilotSadie was very friendly showing me…
Sadie was very friendly showing me round and listening to what I wanted
5/5
GoogleThe agent who dealt with my house purchase was Ms. Hannah Lane of the Moseley office of Robert Oulsnam & Company. She is very approachable and always responded to my queries instantly. Even 1 week after the completion of my purchase, she still helped me to liaise with the vendor to find the keys to the back door of my garden. The services I received are professional and efficient. I am very pleased with the entire process.
Many thanks for taking the time to review our company, we are glad that you were pleased with our services.
5/5
TrustpilotGood advice that can be trusted
Very friendly and helpful service. They really help with the process of buying and selling houses. They have excellent knowledge of the market and give good advice that can be trusted
5/5
GoogleJames and Lisa had to show great patience and flexibility to achieve a sale for us in a difficult market. It was not quick, until the very final stages, but I felt informed through the entire process.
Thank you for your feedback. We’re glad James and Lisa could support you through the process and keep you informed every step of the way.
5/5
GoogleVery friendly staff and helpful with information.
Thank you for your kind review. We’re so pleased to hear you found the team friendly and helpful.
5/5
TrustpilotLissie in the Bournville office
Lissie in the Bournville office made the buying process as smooth as possible. Despite many challenges with solicitors etc, she went consistently above and beyond to keep the ball rolling. Thanks again Lissie!
5/5
TrustpilotOulsnam Barnt Green company and staff…
Oulsnam Barnt Green company and staff were polite and always on time to deliver information during my stay with them. The rent process and its completion was peaceful. I will recommend them to support you in all renting concerns. Kudos to Laura and their team.👍👍👍
5/5
GoogleWe bought our house through Oulsnam, and they were great throughout the process. Easy to communicate with, very friendly and always helpful with any queries. Would definitely recommend.
Thank you for your kind words. We’re delighted to hear the Moseley team, made the process smooth for you. Best wishes from all of us at Oulsnam
5/5
TrustpilotOulsnam providing excellent Estate Agency services
Oulsnam were very friendly and professional in supporting the sale of our house and Emily Perks at the Northfield office was especially helpful, particularly as we were not locally based and Emily managed all the viewings and issues seamlessly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Moseley office has 375 reviews across two platforms: 162 on Google, 213 on Trustpilot (across the whole business).
Oulsnam Moseley is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 162 reviews.
Oulsnam Moseley, 142 Alcester Road, Moseley, B13 8HS.
