Trusted Agent profile · Morriston, Swansea
Verified
★★★★★
338 reviews across 3 platforms
135 Woodfield Street, Morriston, Swansea, SA6 8AL
Part of Dawsons, see every office.
Dawsons's office in Morriston, Swansea, at 135 Woodfield Street, is rated 4.8 out of 5 across 338 reviews on three platforms, including 261 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
261
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
67
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
This sale was beset by cock-ups on the part of solicitors and the buyer's mortgage provider. As far as I could tell, the only party to the transaction that ...Read all 26 from sellers
After having to pull out of the purchase of a property due to the estate agents (who shall remain nameless...) trying to cover up a mass of problems and ...Read all 29 from buyers
Are you looking for an area with everything on your doorstep? Look no further, Morriston and its surrounding area is the place for you! In a fantastic central location it provides access to both M4 East & West and is only 10-15 Minutes away from Swansea City Centre. We have an array of local attractions such as a variety of golf clubs, entertainment venues such as Manor Park Country House, several public parks, plenty of local sports and much more! With the Liberty Stadium only 10 Minutes away it’s an ideal location for the avid sports fan hosting Swansea City FC and The Ospreys Rugby team. When it comes to property we have an abundant mix of modern build estates and hidden gems in superb rural locations enjoying idyllic views all around. Voted ‘The Most Desirable Place to Live and Work in Wales’ in a Royal Mail Survey just this year not much else has to be said about our wonderful & convenient location.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Morriston office, from every platform, shown as written. First names only.
5/5
GoogleExcellent experience from start to finish. Paulina and John were friendly, attentive and thorough - overall a seamless process and I'm very happy with our new property. Would definitely recommend!
Great to read your comments Beth
5/5
GoogleAndrea and the team at Dawsons Morriston have been excellent and their great communication especially appreciated.
Dear Christine Thank you for your review, it means such a great deal to the team! It has been a … More
5/5
GoogleCat Sollis, Andrea & George are unbelievably helpful and have been from day one. They are extremely knowledgeable, very supportive & professional. Nothing is to much trouble. …
Dear Lloyd Thank you very much for your review of the Morriston team. We rely so much on … More
5/5
View AgentsTracy sturgess
I am a first time buyer and through that process I haven't been on my own. Tracy has been with me every step of the way, I couldn't have asked for a better person. Very helpful and friendly.
Thanks Sian so pleased you are now in your first home and wish you the very best for the future.
5/5
GoogleGreat service from Kimberly and Kay when letting a property. Was kept up to date during all viewings, really quick responses to emails. All requests met professionally and dealt with really effectively.
Thanks for your review Dean
1/5
FacebookWe have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.
Hi Claire We are sorry to hear of your frustrations at the property, and aware both our maintenance team along with the properties managing office at morriston are dealing with your issues ongoing and are in close contact with you in relation to these …See more
5/5
View AgentsSale review
The sale of my house by Dawsons was very efficient and prompt. Everything was carried out professionally, and as such, my house was sold within a few hours of it going on the internet
Hi Anthea, Many thanks for leaving this positive review. We strive to hit peak efficiency with every sale and we are really happy to have done this for you. Best of luck in the new property! Kind Regards, Shaun
5/5
GoogleSorting the moving process during lockdown was made so easy thanks to Owen and John, really responsive and had us moved in within the week, very grateful!
Great to hear about your experience with Owen and John, we wish you all the best in your new home
5/5
GoogleGreat support throughout. Thank you! (Andrea Devoy)
Dear Matt Thank you for your review and 5 stars. It has been a pleasure to deal with you … More
5/5
View AgentsSale and Purchase of Property
Tracey and her Team have been top Notch . We sold a property and purchased a property through the branch at Dawson's Morriston . . We had plenty of viewings on the selling side , and , also information on potential buys. All the staff we dealt with were extremely polite and very professional. I have felt that my dealings with Tracey in particular feels like we are now old friends . Keep it going - You are all doing a fabulous job . Mr Vivian Anthony Thomas
Thank you Tony as a team we strive to give the best customer service possible. I hope you will be happy in your new home. Please remember to recommend Dawsons to family and friends..
5/5
GoogleCurrently buying a property with Dawsons. George has been brilliant at keeping in touch. Really professional and responsive to any queries. Great service!
Thank you so much for our 5* review for our Morriston team, George will be pleased to get a mention too, much appreciated. Naomi (Marketing).
5/5
GoogleFriendly, professional service. Andrea Devoy was outstanding.
Good afternoon Helen Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
View AgentsDawsons of Morriston gets a thumbs up from me
Had an initial viewing of a property in early February and Dawsons were on time and knowledgeable about the property and surrounding area. Decided to put in an offer and negotiated with the Seller via the agent and struck a deal i was happy with. Dawsons kept me informed at all stages of the buying process and I eventually completed my purchase at the end of March. Very happy with my purchase and the professionalism and service provided by Dawsons. Will definitely be happy to buy through Dawsons again.
Thanks Mike so pleased it wen through quickly in the end. Very best wishes for the future.
5/5
View AgentsFollowing a number of involvements, proffesional and helpful
Used Dawson,s at Woodfield street on a number of occasions, have found them to be very easy to deal with and they do have excellent customer relations, always keep customer up to date with what is going on IE: appointments to view and feedback which is good or not so good, they certainly have customer concerns at heart, the most recent sale on my behalf went extremely quickly and to the point, all in all very pleased. Will definitely use Dawsons services again should the need arise.
Hi Brian, Thanks very much for this positive review! We pride ourselves on putting the customer first and ensuring continuous contact throughout the whole process. Kind Regards, Shaun
5/5
View AgentsExcellent service
Dawsons provided an excellent service from start to finish. They provided a realistic valuation and the house was quickly advertised online. They carried out all of the viewings and gave feedback following each viewing. Whenever I called the office (whilst waiting for the sale to go through I called a lot) queries were answered promptly. The staff at the Morriston branch are all professional, approachable and friendly and I would not hesitate to recommend them to anyone selling a property.
Hi Sandra, Thank you very much for this positive review! We strive to ensure that the experience of all our clientele is as fantastic as yours! Really appreciate the time you've taken to let anyone else thinking of using Dawsons see just how good we are. Kind Regards, Shaun
5/5
View AgentsBeyond there means !
I personally would like to thank all the staff at Morriston Dawson's for there help throughout the process of me and my partner buying our first home together . It was a long and stressful process but was made a lot easier by the help of the staff which went way beyond there job descriptions to help the purchase go to plan . I couldn't of done it without them . appreciation to them for doing a outstanding job ! Thanks all Clare Bater and Scott Jenkins :)
Hi Both, Thank you very much for taking the time to leave us such a positive review. Just to say it was an absolute pleasure helping with the purchase of your first home, look forward to helping again in the future! Kind Regards, Dawsons
5/5
Google5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful. Thank you R, J & O
Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …
5/5
GoogleGreat, fast communication! Helpful for any last minute arrangements and Stephanie has been wonderful!
Dear Rosalia It was our pleasure! We strive to provide outstanding service, always listening … More
5/5
GoogleBrilliant communication from Andrea.
Hello Paul It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleGot a buyer on the first day of viewings, who then pulled out half way through the sale after the mini-budget debacle. Secured quite a few viewings when it went back on the market and again got a number of good offers. We're very happy to …
Dear Mr Thomas Thank you very much for taking the time to complete a review and provide … More
5/5
GoogleAndrea provided excellent service throughout.
Good afternoon Jordan Many thanks for your 5 star review and positive feedback for Andrea, our Senior … More
5/5
View AgentsProfessional staff
The staff at Dawsons Morriston have been professional, helpful from start to finish. Nearly twelve months we have been trying to sell our property with another agent, which we regret as they were useless never returned calls. But the staff at Dawsons Morriston always had time for us on the phone & at viewings & any problems or questions they were willing to help, nothing was a problem for them! Thank you for all your help!
Hi so pleased in the end we got there had some difficult things to deal with but with perseverance it all come to fruition. Very best wishes to all for the future.
5/5
GoogleWell what can I say I've been looking for a house for nearly 2 years I've gone through loads of different estate agents but I can tell you one thing no one compares to Dawsons. I've always appreciated the company even before ever thinking …
Hello Jordan It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GooglePaulina Gluszek from the North Leeds letting office was really helpful and answered any questions we had. We were kept up to date all throughout our application and Paulina even helped us to arrange for us to collect the keys 2 days earlier than first planned. This meant Paulina had to amend our letting agreement but it was not too much trouble for her.
Thanks for your feedback on Paulina
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dawsons's Morriston office has 338 reviews across three platforms: 261 on Google, 10 on Facebook (across the whole business), 67 on View Agents.
Dawsons Morriston Sales is rated 4.8 out of 5 across all 338 reviews, and 4.8 out of 5 on Google from 261 reviews.
26 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "This sale was beset by cock-ups on the part of solicitors and the buyer's mortgage provider. As far as I could tell, the only party to the transaction that ..."
29 reviews from buyers, rated 5.0 out of 5 on average. For example, RS wrote: "After having to pull out of the purchase of a property due to the estate agents (who shall remain nameless...) trying to cover up a mass of problems and ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold.
Dawsons Morriston Sales, 135 Woodfield Street, Morriston, Swansea, SA6 8AL.
