29 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents BuyerExcellent estate agents
After having to pull out of the purchase of a property due to the estate agents (who shall remain nameless...) trying to cover up a mass of problems and defects, dealing with Dawsons was a breath of fresh air.
Natasha, who showed us the property and passed on our offers to the seller, was helpful and efficient. Tracy, the sales negotiator, was excellent. All telephone and email queries were answered promptly, and we were kept up to date with the progress of the purchase.
I would recommend Dawsons Morriston without hesitation.
RS · 2 October 2017
Agent replied · 3 October 2017
Thanks Rhiannon so pleased you second venture at purchasing your first home went smoothly and wish you the very best for the future from us all.
★★★★★ 5/5
View Agents BuyerImpressed by the high standards of Dawson's Morriston
From the first visit to Dawson's Morriston my wife and myself were impressed by the friendly atmosphere produced by all the staff members, we were soon shown how professional and efficient Tracy and her team are. We viewed the property with Dafydd who did not rush the process, answered our questions and queries, he kept us informed of progress and relivant information throughout the purchase. Tracey showed her knowledge and experience by her professional attitude to problem solving and communication between all parties concerned. In addition to all this we were given the name of a removal firm who proved to be excellent which made our move as painless and stress free as possible. We have given Dawson's Morriston 5 Stars if possible we would have given them 6.
Thank you Dawson's Morriston.
Pat and Rowley Lawrence.
Rowley · 23 November 2016
Agent replied · 23 November 2016
Thank you both so pleased we were able to solve the problems quickly to enable your stress levels to subside and wish you the very best for the future.
★★★★★ 5/5
View Agents BuyerGreat from start to finish
The whole process from viewing the property to the final completion was really straightforward. We viewed the property with Dafydd, who was brilliant - really knew his stuff and was patient too. He kept me updated fully once the offer was submitted and then accepted. When the process was getting closer to completion, I had more contact with Dawsons, mainly with Tracy and she was excellent too. Very thorough and detailed in her communication and she kept me updated regularly and accurately. Then upon completion and going into the Morriston office to collect the keys I was welcomed by Andrea who was extremely warm and friendly. Overall I'd recommend Dawsons to anyone who was looking to buy their house. I'm delighted with my new purchase, but if and when I come to sell it, there is only one company I'd consider using and that is Dawsons.
Jack · 8 November 2016
Agent replied · 9 November 2016
Thank you Jack for your very kind acknowledgment of our excellent service which is paramount to our business. I am so pleased that you are enjoying your new home and wish you the very best for the future.
★★★★★ 5/5
View Agents BuyerAn excellent and friendly service
As a buyer I received an excellent service from Andrea Decoy and Tracy Sturgess
They were very punctual for the viewings and were able to answer my questions.
I never felt pressured to buy the property and they were most helpful in passing on my comments and concerns to the vendor resulting in me purchasing the property.
I would gladly recommend Dawson's as an agent due to the performance of their staff..
Denise · 19 July 2017
Agent replied · 25 July 2017
Thank You Denise Wewe were pleased to help you and Trevor with your move to Swansea. We hope that you will be very happy and are pleased to hear that you would be happy to recommend Dawsons.
★★★★★ 5/5
View Agents BuyerTasha - most approachable and helpful estate agent around.
Tasha Jones was helpful and welcoming from the second we rang to book a viewing. She was extremely informative throughout the whole process and would answer questions instantly via e-mail/phone. We've had experience of other agents in the past, from other companies, and their service was nothing compared to what was offered by Tasha. I'd thoroughly recommend Dawsons (Morriston) for buying and selling a property.
Faye · 1 February 2017
Agent replied · 2 February 2017
Thank you Faye again so nice to hear the comments of positivity which is what we aim to portray.
Kind regards
★★★★★ 5/5
View Agents BuyerVery helpful
Andrea Devoy has been extremely helpful + kept in contact with us if any new properties became available. She knew exactly what we were looking for and was easily reached if I had any questions or queries. I can't fault the service + really appreciate all her help. Thank you.
Jemma · 11 May 2017
Agent replied · 12 May 2017
Thank you Jemma please contact us should you require any assistance in the future.
★★★★★ 5/5
View Agents BuyerFantastic service!
Buying my first property was extremely stressful, Dawson's Morriston made the process so much easier. From viewings right up until exchange of contracts and completion. If I had any queries or questions, they were more than happy to help every time. I can't thank them enough, especially Tracy and Natasha!
Zoe · 18 November 2016
Agent replied · 18 November 2016
Thanks Zoe so pleased that we go there in the end and wish you the very best for the future in your new home.
★★★★★ 5/5
View Agents BuyerExcellent friendly service
Tracy and her team were extremely professional and helpful in the purchase of our new home. Dawsons Morriston have become like friends since getting property details, completing viewings, negotiating with the Vendors and a God send when detailing with the local solicitors. We would highly recommend Dawsons Morriston branch.
Catrin · 16 November 2015
Agent replied · 17 November 2015
Hi Catrin,
Thanks very much for spending the time to leave us such a great review.
The team wish you the very best in your new property!
Kind Regards,
Shaun
★★★★★ 5/5
View Agents BuyerExcellent service. would highly recommend
I purchased the property from Natasha. Tasha was more than willing to arrange multiple viewings on the property and communicated well with us.
Tracy went above and beyond our expectations of what an estate agent would do in the sale of house.
Thank you very much both.
Rachel · 22 October 2017
Agent replied · 23 October 2017
Thank you so much I know its been hard work but so pleased we got there in the end. We all wish you the very best for the future.
Kind regards
★★★★★ 5/5
View Agents BuyerProfessional yet friendly service
Excellent service received from the very first telephone call when I requested to view a property. Continually updated throughout the process, I didn't need to make any calls to enquire how things were progressing, I was advised regularly. Special thanks to Tracy Sturgess.
Robert · 13 November 2016
Agent replied · 14 November 2016
Thanks Robert so pleased to read this as customer service is paramount for our Estate Agency. Many thanks.
★★★★★ 5/5
View Agents BuyerTracy sturgess
I am a first time buyer and through that process I haven't been on my own.
Tracy has been with me every step of the way, I couldn't have asked for a better person.
Very helpful and friendly.
Sian · 11 September 2017
Agent replied · 3 October 2017
Thanks Sian so pleased you are now in your first home and wish you the very best for the future.
★★★★★ 5/5
View Agents BuyerDawsons of Morriston gets a thumbs up from me
Had an initial viewing of a property in early February and Dawsons were on time and knowledgeable about the property and surrounding area. Decided to put in an offer and negotiated with the Seller via the agent and struck a deal i was happy with.
Dawsons kept me informed at all stages of the buying process and I eventually completed my purchase at the end of March. Very happy with my purchase and the professionalism and service provided by Dawsons. Will definitely be happy to buy through Dawsons again.
Mike · 3 April 2017
Agent replied · 4 April 2017
Thanks Mike so pleased it wen through quickly in the end. Very best wishes for the future.
★★★★★ 5/5
View Agents BuyerBeyond there means !
I personally would like to thank all the staff at Morriston Dawson's for there help throughout the process of me and my partner buying our first home together . It was a long and stressful process but was made a lot easier by the help of the staff which went way beyond there job descriptions to help the purchase go to plan . I couldn't of done it without them . appreciation to them for doing a outstanding job ! Thanks all Clare Bater and Scott Jenkins :)
Clare · 23 September 2015
Agent replied · 25 September 2015
Hi Both,
Thank you very much for taking the time to leave us such a positive review. Just to say it was an absolute pleasure helping with the purchase of your first home, look forward to helping again in the future!
Kind Regards,
Dawsons
★★★★★ 5/5
View Agents BuyerProfessional staff
The staff at Dawsons Morriston have been professional, helpful from start to finish. Nearly twelve months we have been trying to sell our property with another agent, which we regret as they were useless never returned calls. But the staff at Dawsons Morriston always had time for us on the phone & at viewings & any problems or questions they were willing to help, nothing was a problem for them! Thank you for all your help!
Kerry · 1 May 2017
Agent replied · 3 May 2017
Hi so pleased in the end we got there had some difficult things to deal with but with perseverance it all come to fruition. Very best wishes to all for the future.
★★★★★ 5/5
View Agents BuyerPerfect house for my new family
I found the property online & dawsons were fantastic in helping the process to get through. It wasn't an easy sale but Tracey was brilliant throughout
Kelly · 19 April 2016
Agent replied · 19 April 2016
Hi Kelly,
Many thanks for your fantastic review! Hopefully everything will go smoothly from now on! Enjoy your new house!
Kind Regards,
★★★★★ 5/5
View Agents BuyerPurchasing through Dawson's
We are currently buying through dawsons and I must say they have excellent after sales care. We decided to sell through purple bricks but although the concept was good there is no personal service or after sales care that teamed with their awful solicitors that we were bound to use have left us nine months since offer agreed with no move. We wished we had used dawsons for that excellent service
Jonathan · 11 July 2017
Agent replied · 13 July 2017
"Thank you Jonathan for your kind words. We at Dawsons strive to provide excellent customer service including after sales care. As a team we aim to work with all parties involved so that the house buying or selling process is an exciting opportunity to provide clients with their dream homes"
★★★★★ 5/5
View Agents Buyerfriendly service
I went to view the property that i was interested in and all i can say is that the staff was very friendly I aslo had an issue with the solicitors that they provided me and the staff sorted it out, As this was my first time buying a property, I think if i didnt have the staff at morriston branch to help me out, I think i would of struggled.
John · 1 June 2016
Agent replied · 6 June 2016
Hi John,
Thanks for your very positive comments, we strive to provide this sort of service to every client of ours.
Regards,
Dawsons
★★★★★ 5/5
View Agents Buyerbuying a property with dawsons
From start to finish dawsons estate agents were very helpful ,did everything thay could to answer any questions I had and anything thay couldn't thay found out and were quick to get back to .
Communication was great and did everything thay could to speed up the sale and make the sale as painless as possible.
Would definitely consider selling a property with them or buying through them again
Mark · 16 November 2016
Agent replied · 18 November 2016
Thanks Mark hard work but we all worked together vendor and yourself to get the desired result! Good luck for the future.
★★★★★ 5/5
View Agents BuyerFriendly and Helpful
I found my experience with Dawsons to be a relatively stress-free experience. I was able to talk to my assigned agent when I needed to, and got prompt calls back if they were unavailable, emails were answered quickly and I always felt able to drop into the office to discuss matters I was unsure of.
Steven · 30 June 2017
Agent replied · 3 July 2017
Thank you Steven I am so pleased that you will be moving in this month to your new home and wish you the very best for the future. Please don't forget to recommend us to friends and family!
★★★★★ 4/5
View Agents BuyerGreat Communication, friendly and helpful team
Andrea and Tracy have been great.
Shirleyann · 3 August 2017
Agent replied · 8 August 2017
Thank you so pleased you have now successfully move down here and wish you both the very best for the future from us all.
★★★★★ 5/5
View Agents BuyerComplete professionalism and kindness from Dawsons
We used Dawsons to buy a property. From the very beginning we received nothing but the utmost professionalism and kindness from everyone in the Morriston branch.
In particular, Tracey kindly assisted all parties to ensure the transaction was smooth and quick.
We highly recommend Dawsons.
Hannah · 15 February 2017
Agent replied · 16 February 2017
Thank you for your kind appraisal we aim to make sure that our customer service is above and beyond so the transaction is made as easy as possible. Sharing information is paramount so everyone is aware of what is going on. We wish you the very best for the future.in your new home.
★★★★★ 5/5
View Agents BuyerHard working
Made me feel like I was only client, they put so much effort in to help me find something that ticked all the boxs
Thank you
Tyson · 5 September 2017
Agent replied · 12 September 2017
Thank you for your kind review. We pride ourselves on customer service. All the very best for the future.
★★★★★ 5/5
View Agents BuyerHouse buyer
I recently bought a property through Dawsons Morriston and can only say what a professional and friendly service i received from them throughout.
Nick · 13 October 2015
Agent replied · 17 October 2015
Hi Nick,
Many thanks for your kind review. We wish you all the best at your new property!
Regards,
Shaun
★★★★★ 5/5
View Agents BuyerExcellent customer service!
Dawsons Morriston have been excellent throughout buying my property, very informative, helpful and prompt with any queries. Highly reccomend them!
Jodie · 24 February 2017
Agent replied · 24 February 2017
Thank you for your review so pleasing to know that we are consistently offering a high level of personal service and that you would highly recommend us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.