Dawsons Morriston Sales reviews

★★★★★ 4/5

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Sale of 10 Lon Brynawel, SA7 9SY

This sale was beset by cock-ups on the part of solicitors and the buyer's mortgage provider. As far as I could tell, the only party to the transaction that didn't mess up was Dawsons, the Estate Agents who went to great lengths to ensure that the sale was eventually a success. Tracy Sturgess gave 100% to us in getting things sorted. Tenacious! She would keep us informed by phone, email, text within and without "office hours." She was always contactable and I had total confidence in her, Andrea Devoy was helpful in getting good photos done in the early stages and being very speedy in getting things underway and I noticed that Caroline Mountfield in the office was always very efficient and polite.

Alison · 21 September 2017

★★★★★ 5/5

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A Good Smooth Sale!

When we decided to put our property on the market we contacted several estate agents for valuations. Although one on-line estate agent had lower fees, we decided to sign up with Dawson's after Andrea Devoy visited the property and gave us a realistic asking price. She was very pleasant and also professional in her dealings with us and arranged for Natasha to visit the next day in order to take photographs. These went on-line within a day and we were very pleased with the results. Within a week Andrea rang us to tell us that an offer had been made on the property which was not far off the asking price, which we duly accepted. The process has been very smooth and we have been kept informed at all times. We would definitely recommend Dawson's and would also like to thank Andrea and Natasha for their professionalism throughout.

Gillian · 31 July 2017

★★★★★ 5/5

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Selling House

Andrea came to valuate our property on Saturday 08.07.17, giving my husband & I an idea of if we would be in a position to sell. Andrea said she had a buyer in mind & would contact them to see if they would like to view the property. On Monday 10.07.17, we agreed a 72 hour contract, allowing the buyer to view the property & a viewing was booked for Wednesday 12.07.17 at 10.45am. James accompanied the buyer at 10.40am & by 12.15pm on the same day, James was calling us with an offer. By the end of business on Wednesday 12.07.17, we had accepted an offer. My husband & I cannot express how much we appreciated Andrea's time on the Saturday & how honest she was with us. She made things clear & concise. We are extremely pleased that Andrea's gut instinct was right & the buyer she had in mind placed an offer as expected & we have accepted it. On the day of the viewing, James was very polite to myself & the buyer. He escorted the buyer around the property, answering any questions the buyer had. At the end of the viewing James fed back to me the buyers thoughts & said he would be in touch. When James called an hour & 30 minutes later, he was extremely pleased to advise of the buyers offer. We negotiated throughout the day & by close of business (on the same day) we had come to an agreed price & term. From start to finish, Andrea & James were nothing but polite & helpful. My husband & I would recommend this team to friends, family & colleagues. Thank you very much Andrea, James & Dawsons.

Julie · 12 July 2017

★★★★★ 5/5

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Highly Professional

Dawsons in Morriston have extremely professional from the first moment we started dealing with them. They're knowledgeable, efficient and live up to all the promises that they make. Not only did they find us a buyer within days of listing our property they've been hugely helpful with our purchase. Whenever a call is needed to them they answer promptly, are always courteous and make sure they follow through with their actions. I can highly recommend Tracy and her team at Dawsons Morriston.

Simon · 3 July 2017

★★★★★ 4/5

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Good, professional service

We found the staff at the Dawson's Morriston branch to be very professional, helpful and polite. Nothing was ever too much trouble and we feel they worked hard on our behalf to sell our house. The valuation was very fair and we were impressed by our property advert on the website. The staff in the office were always very obliging and on the rare occasion we were unable to get through by phone, it was due to a high number of calls. If we left a message, Dawsons staff would always respond promptly. We received a good professional service from all the staff in the Morriston branch whom dealt with selling our property & answered our queries, in particular we are very grateful to Associate Tracy Sturgess, Office Manager Andrea Devoy who always passed on our messages, Caroline Mountfield and all the other negotiator/sales assistant staff who were all very friendly and helpful. (Natasha, Rochelle). The only negative comment we feel we can add is that we would like potential buyers to be vetted a bit more carefully before offers are submitted, as our first buyer unfortunately dropped out, causing delays to ourselves and to the vendors of the property we are buying. We were both very impressed by the Dawson's website and feel that the addition of floor plans would help prospective buyers. We note that Dawson's staff across the region are actively involved in a lot of fundraising activities which is really good to see & it would be nice to see other Estate Agents following this example. Overall we were impressed by the service offered by the Dawson's Morriston team and we would definitely recommend them to friends, family and colleagues (as I have done so already.)

Michelle · 3 July 2017

★★★★★ 5/5

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Excellent service from a professional team

This is not the first time I have sold or purchased my property through Dawsons in Morriston. There is a reason why I always return. Its the excellent service provided by Tracy and Andrea and the very professional team. at the office. ,They all know their stuff and accurately value a property. They are aware of the local markets and are always there at the end of the phone when needed. Things don't always go perfectly right when buying or selling a property. But they all work hard to get things back on track and keep the process as smooth as possible.. People may think that online agents are offering cheaper deals, but having someone that is willing to get involved, chase solicitors and valuers. That sort out many of the niggles that always seem to happen is invaluable, and worth every penny. You get what you pay for I always recommend Dawsons to my friends and family as I know that they will get the service they want and have never been let down. Thanks Tracy, Andrea, Tasha, Caroline and everybody at the Morriston office.

Peter · 14 June 2017

★★★★★ 5/5

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Sale of property at difficult time

After many years in the rental market we decided to sell up and pull out. The property was put on the market by Dawsons Sales at the Morriston branch. Unfortunately the owner of the property passed away in early January which meant that the sale was hindered by probate and officialdom. The staff at the Morriston branch were able to keep the ball rolling for me during this very sad period and the sale has been completed with minimum of fuss and very little involvement required by me. All the staff especially Tracy at Dawsons are worth their weight in gold...

Michael · 28 March 2017

★★★★★ 5/5

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Impressed by the high standards of Dawson's Morriston

From the first visit to Dawson's Morriston my wife and myself were impressed by the friendly atmosphere produced by all the staff members, we were soon shown how professional and efficient Tracy and her team are. We viewed the property with Dafydd who did not rush the process, answered our questions and queries, he kept us informed of progress and relivant information throughout the purchase. Tracey showed her knowledge and experience by her professional attitude to problem solving and communication between all parties concerned. In addition to all this we were given the name of a removal firm who proved to be excellent which made our move as painless and stress free as possible. We have given Dawson's Morriston 5 Stars if possible we would have given them 6. Thank you Dawson's Morriston. Pat and Rowley Lawrence.

Rowley · 23 November 2016

★★★★★ 5/5

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Great from start to finish

The whole process from viewing the property to the final completion was really straightforward. We viewed the property with Dafydd, who was brilliant - really knew his stuff and was patient too. He kept me updated fully once the offer was submitted and then accepted. When the process was getting closer to completion, I had more contact with Dawsons, mainly with Tracy and she was excellent too. Very thorough and detailed in her communication and she kept me updated regularly and accurately. Then upon completion and going into the Morriston office to collect the keys I was welcomed by Andrea who was extremely warm and friendly. Overall I'd recommend Dawsons to anyone who was looking to buy their house. I'm delighted with my new purchase, but if and when I come to sell it, there is only one company I'd consider using and that is Dawsons.

Jack · 8 November 2016

★★★★★ 5/5

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Outstanding Staff & Service

I am in the process of selling my property via a Dawson s Morriston branch and felt the need to post & make others aware of the excellent service i have received to date.I speak to Natasha very frequently whom I find very easy to deal with and has outstanding customer relations, She is very knowledgeable and her advice and support in invaluable, I can't commend Natasha enough. She keeps me regularly updated and has taken the stress and anxiety out of the whole selling process. The other staff in the branch are always very helpful, of a friendly disposition and provide me with a 1st class service along with Natasha. I Cannot recommend this branch enough when selling a property, many thanks to you all.

Jayne · 27 October 2016

★★★★★ 5/5

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Sale of ex-rental property 1 maes Y Deri

In March this year we decided to put our property on the market as the mortgage was due for repayment in November. At that time we had to move out our tenants which Dawsons Rental assisted us with. The property was placed on the market on 21 March. At the beginning of May we were informed that a buyer had come forward and that there was no problem with his status and a mortgage would be no problem. However after months of buyer generated hassle they pulled out. We were now in August. The property went back on the market and a second purchaser came forward. After more than 2 months the deal has finally been done and the completion of the sale has now happened. During this long drawn out period Dawsons sales staff have been terrific and have kept us informed at every stage and chased up the buyer when required. Selling a house in 2015 was to say the least quite stressful and we are glad that it is finally over. Thanks again Dawsons. In particular Tracy, Andrea and Caroline.

Michael · 23 October 2015

★★★★★ 5/5

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Big shout out to Stephanie at the morriston branch when we purchased our property with them. We really appreciate all you did to help us complete on the property. It was a long bumpy process but we got there in the end, thank you for always …

Mark · 16 September 2023

★★★★★ 5/5

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We are so thankful to Dawsons Morriston for the wonderful service they have provided. We are buying and selling with them at the moment and their communication and help has been amazing. Stephanie has been so helpful and managed to find us our perfect home so we are truly thankful. Wouldn't hesitate to recommend her 😊 …

Sarah · 16 September 2022

★★★★★ 5/5

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This is the second property we've now sold with Andrea and the Morriston Dawson's team, and we could not recommend them enough. They are extremely proactive and professional and made the process an easy process for us.

Owen · 24 March 2024

★★★★★ 5/5

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Professional, no fuss, sale of property

We have recently sold our property with Dawsons Morriston. The process was professionally handled from valuation, through viewings and subsequent sale. The price was competitive and attracted viewings straight away and they generated a number of offers. The accepted offer was at the top of a chain but Tracy, Shaun and the team managed it to a successful conclusion, in the shortest time frame possible. Our thanks again to the team Paul and Karen Hammacott

Paul · 24 September 2015

★★★★★ 5/5

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Excellent service by dawsons morriston

I am very happy with the customer service that I received whilst selling my property. I couldn't have asked for any more than the service that was provided. Natasha Jones (sales negotiator) was particularly helpful, extremely informative and made us feel at ease with every step of selling our property. Dawsons should be proud to have such productive staff,that take such care in their job role. We would definitely work with Dawsons Morriston again!

Leanne · 28 June 2016

★★★★★ 5/5

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Myself and my brother David can’t thank Andrea enough for helping us sell our fathers house, as you can imagine this was a very emotional time for us as a family. Andrea took the above into account and handled our situation with delicacy …

Rhian · 16 September 2023

★★★★★ 5/5

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Absolutely delighted with the service. I was contacted regularly with updates on the sale - I knew exactly what was going on through to completion. A very big thank you to Claire Bayliss in particular.

Michelle · 24 March 2024

★★★★★ 5/5

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Fantastic experience of selling a house through Andrea at Dawsons Morriston, quick to find a buyer through their contacts, efficient at showing the house, and I was impressed at how they kept me up to date with every step of the process. …

Piers · 16 September 2023

★★★★★ 5/5

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Andrea at Dawsons has been a pleasure to deal with, she has been very efficient and quick in dealing with any issues that have arisen through the process of purchasing a property. She has kept me updated throughout the process and explained …

Lauren · 16 September 2023

★★★★★ 5/5

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Andrea at Dawsons has been outstanding! Nothing has been too much for her, she has found us the perfect house and we can’t thank her enough! Buying a new home is so stressful but Andrea has gone above and beyond for us!! We can’t thank her enough

H · 22 May 2023

★★★★★ 5/5

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An excellent and friendly service

As a buyer I received an excellent service from Andrea Decoy and Tracy Sturgess They were very punctual for the viewings and were able to answer my questions. I never felt pressured to buy the property and they were most helpful in passing on my comments and concerns to the vendor resulting in me purchasing the property. I would gladly recommend Dawson's as an agent due to the performance of their staff..

Denise · 19 July 2017

★★★★★ 5/5

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Dawsons have recently sold a residential property for me. Thanks to the person I dealt with, Andrea Devoy. The sale was quick and efficient and very professionally handled.l would not hesitate to recommend them.

Elaine · 24 March 2024

★★★★★ 5/5

Google

Great experience using Dawsons, the whole team were attentive and helpful.

Marion · 12 June 2026