James Dean Estate Agents Monmouthshire reviews

★★★★★ 5/5

Trustpilot

Fantastic Experience

We had a fantastic experience working with Mary Barlow. She was incredibly professional, friendly, and efficient throughout the entire process. What stood out most was her dedication. she even offered to take us in her car to the viewing, which made everything much easier and more comfortable. Her knowledge of the area and the property was impressive, and she answered all our questions with clarity and patience. We truly appreciated her support and wouldn’t hesitate to recommend her to anyone looking for a smooth lettings experience.

Mrs · 16 October 2025

★★★★★ 5/5

Google

I cannot recommend James Dean highly enough following the recent sale of my property. From start to finish, the service was exceptionally professional and efficient. Communication was outstanding - they were incredibly quick to respond to any queries and kept me informed every step of the way through both personal phone calls and their automated system, ensuring I never felt in the dark about the process. Their proactive approach and genuine commitment to achieving the best outcome made what could have been a stressful experience remarkably smooth. If you're looking for an estate agent who combines professionalism with excellent personal service, look no further.

Penny · 6 October 2025

★★★★★ 5/5

Trustpilot

Aleksandra Szurek

Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.

Mr · 22 September 2026

★★★★★ 5/5

Trustpilot

Mr Pontais

What a lovely estate agent Mr Pontais, or as I knew him, Jack. If it weren’t for him I wouldn’t be living the Notting Hill dream. I’m yet to find my Hugh Grant but at least I have a house

Claudia · 21 August 2026

★★★★★ 5/5

Trustpilot

The young man was very helpful and…

The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.

Customer · 18 May 2026

★★★★★ 5/5

Trustpilot

Danielle was excellent from start to…

Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant

Mr · 20 December 2025

★★★★★ 1/5

Trustpilot

lazy

Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.

Kezia · 19 May 2026

★★★★★ 5/5

Trustpilot

Abbie was extremely friendly and very…

Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.

Joe · 21 March 2025

★★★★★ 5/5

Trustpilot

Thank you Richard, Isabelle andLibby

I must say, Richard from Aylesbury branch, Isabelle and Libby have been extremely professional, diligent, and supportive throughout the entire process. I would definitely recommend their service.

Ahmed · 17 March 2026

★★★★★ 5/5

Trustpilot

Kieren was brilliant

Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.

Mrs · 16 October 2025

★★★★★ 5/5

Trustpilot

Tenancy renewal

Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.

Mrs · 23 October 2025

★★★★★ 5/5

Trustpilot

Excellent sales

Mullie was a phenomenal person to work with to market our property for sale. I would thoroughly recommend his services to anyone wishing to sell their property. His knowledge about the property market in Oxford is excellent. Very responsive and helpful.

Tom · 21 April 2025

★★★★★ 5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

★★★★★ 5/5

Trustpilot

Professional & Helpful Estate Agents

I found them very professional, helpful and always kept me updated.

Kim · 15 June 2026

★★★★★ 5/5

Trustpilot

Great customer service by Charlotte

Charlotte has been great taking her time to show us around a property we wanted to view.

Norbert · 20 December 2025

★★★★★ 5/5

Trustpilot

Great staff and dealt with requests in…

Great staff and dealt with requests in a timely fashion.

Mr · 15 June 2026

★★★★★ 5/5

Trustpilot

Will Voyce - nice guy

I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.

Martin · 16 October 2025

★★★★★ 4/5

Trustpilot

Quick response

Quick response, efficient arrangement for viewing.

Ms · 20 June 2026

★★★★★ 5/5

Trustpilot

I bought a property at Oxford assisted…

I bought a property at Oxford assisted by Cornelia. I am generally happy with their professional services. I would surely consider selling properties through them in the future

Mr · 26 August 2026

★★★★★ 5/5

Trustpilot

Where business and humanity meet

We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.

Karim · 1 September 2026

★★★★★ 1/5

Trustpilot

This review is about Chancellor…

This review is about Chancellor Stanmore.

Prags · 16 June 2026

★★★★★ 5/5

Google

For two octogenarians who had not moved house in over forty years the thought of moving was daunting. The James Dean team in Abergavenny made the experience much easier than expected by the courteous and understanding manner in which they helped us sell our house. We can not thank enough Oliver, Hywel, Emily and Molly for their efficient, professional and friendly way in which they handled the whole process. Should we ever return to South Wales we know where to come!

Robin · 25 October 2022

★★★★★ 5/5

Google

To undertake the sale of my late Mother's house I randomly chose an Estate Agent from the web. No answer so I phoned the next one - and luckily in retrospect Hywel at James Dean picked up the phone. Exactly what I wanted - great service and he subsequently met me and my siblings (we all live away from our home town now) at the house. He advised us to take an offer which he got before the house went on the market which eventually went through. Hywel is very personable and delightfully efficient he replies to emails straight away - phone calls too. I have recommended him to other parts of our family too - top chap !!

Peter · 25 October 2022

★★★★★ 5/5

Google

Without hesitation I would recommend James Dean Estate Agents. Oliver was reliable and enthusiastic when showing prospective viewers the property. The feedback was relevant and succinct. Through no fault of myself, the buyers or the estate agent the purchase became quite prolonged and in all that time Mollie stayed on the case, following up and chasing everything to keep the sale moving forward to a happy conclusion. She emailed regularly to keep me updated. She responded promptly to any email or phone call I made, always with warmth and understanding. I wish them every success with their business.

Sarry · 25 October 2022