Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSeymours were recommended to us by another happy client and I have also recommended them to others. David and his team are very professional and were always on top of everything, acting as a true partner liaising with all the relevant parties, joining the dots to make the selling experience as smooth as possible. Great service thank you.
Lorna · 24 October 2022
Agent replied · 23 October 2024
Hi Lorna! Thank you for taking the time to leave us a lovely review. We really appreciate your kind words.
We are so pleased you have had such a brilliant experience with us and that you would highly recommend us! Thank you for your continued support. Kind regards, David and the team.
★★★★★ 5/5
TrustpilotThe can do attitude of Oliver the…
The can do attitude of Oliver the Managing Director is reflected throughout the team outstanding . What they say that they will do they do . First class surprisingly Excellent service.
Graham · 15 August 2024
Agent replied · 22 October 2024
Thank you, Graham! We're thrilled to hear that Oliver's can-do attitude and the team's commitment left such a positive impression. We appreciate your kind words and are glad we could provide you with excellent service!
★★★★★ 5/5
GoogleDavid and the team were absolutely fantastic, there's nothing I could fault...I went with another agent first and what a mistake that was, as soon as Seymours took over it was a totally different experience, I sold pretty much straight away and the staff went out of their way to help throughout the move whenever needed, can't praise them enough. Just fab 👍
Lisa · 9 February 2022
Agent replied · 8 February 2025
Hello Lisa. Firstly, thank you so much for taking the time to leave us such a great review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
GoogleI cannot thank David and his team enough for handling what has been an incredibly stressful sale of my property. I mainly dealt with David, who was an absolute star throughout, but everyone I spoke to was friendly, professional and always did what they said they would do. I have no hesitation at all in recommending Seymours.
Amy · 24 October 2022
Agent replied · 23 October 2024
Hi Amy! Thank you very much for taking the time to leave us such a lovely review.
We really appreciate it and glad you had such a fantastic experience!
If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 1/5
TrustpilotLandlords & Tenants Avoid
This estate agent is the worst. They constantly make errors, give incorrect advice, and fail to complete inventory reports I've paid for and then get them wrong. They rarely respond with actual answers and require constant chasing. Their legal paperwork is also full of mistakes.They've treated my tenants so poorly that I now deal with them directly. Rent payments, which my tenants pay on time, are held for over 12+ days, clearly to earn extra interest.Avoid this agency at all costs. They're incompetent, unprofessional, and unethical.
Helen · 10 July 2024
Agent replied · 22 October 2024
We're very sorry to hear about your experience and sincerely apologise for any inconvenience caused. We take your concerns very seriously and would like to investigate further to resolve these issues. Could you please provide us with more information about which office or person you've been dealing with? Thank you for bringing this to our attention.
★★★★★ 5/5
TrustpilotSold within a Week at target Price
Within a week we had two offers for our 2 bedroom apartment we owned through Seymours and at the target price in a location that is inundated with flats for sale. They spread the word and started showrounds immediately; and negotiated the selling price. We are currently half way through the sales process. They did get some help from us in getting the flat decorated for sale. Well done and thank you.
Leonard · 15 November 2024
Agent replied · 23 November 2024
Thank you Leonard for your kind words. We’re delighted to have secured two offers so quickly for your apartment, especially in such a competitive market. It’s great to hear our efforts in spreading the word and organising viewings made a difference. Your hard work in decorating the flat certainly played a part too! We’ll continue to support you through the rest of the sales process. Thank you again for choosing Seymours.
★★★★★ 1/5
TrustpilotUnprofessional and dishonest
As the reviews suggest stay away from this unprofessional ruthless company. They have treated me extremely badly during my 8.5 years of renting with them. Seymours have falsified many things on the check out report toGain money for the rogue landlord who they spend their time sucking up to due to his VIP status.They rented me a property for many years that had an illegal EPC rating of F. Rules came into effect in 2019Stating all rentals needed to have an EPC rating of at least E to be let out. Seymours and the rogue landlord ignored these rules continue to let out the property until they were issued an improvement notice by housing standards by the council to fit new double glazing to improve the property. The most hilarious part is they want £20 to replace a non working doorbell that was broke when their window fitters installed new windows and an NEW FRONT DOOR and took the doorbell of the mains supply so the door could be fitted. I reported it to them and despite this they are hilarious in trying take my whole deposit for ridiculous things such as this including £2 for a lightbulb when the check states there was a missing lightbulb in the first place. Avoid this letting agent please you will regret it for the rest of your life like me.
Michelle · 8 July 2024
Agent replied · 22 October 2024
Sorry to hear about your negative experience Michelle. We take all feedback seriously and are committed to improving our services. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
★★★★★ 5/5
GoogleDavid and his team at Seymours provided an excellent service. They know the market well and gave us good advice on pricing in a difficult market. I was worried that as Seymours are so successful, we might get lost in the crowd, but I felt that we had personal service form David throughout the sale process, keeping us informed of progress up to completion. I would have no hesitation in recommending them.
Valerie · 25 October 2019
Agent replied · 23 October 2024
Hi Valerie - thanks so much for your kind review. David and the team are thrilled you had a good experience. We strive to give every customer a personalised service, which is why we are individually owned! Do let us know when you need any assistance with your property in the future, we would be happy to help. :)
★★★★★ 1/5
TrustpilotSeymours are to be slated
So they say to get in contact as a substandard general reply they do to everyone who gives a bad review here but they don’t say how. So I contacted the agent and Angela answers and says she’s will forward it on to a higher person as she can’t answer any questions and of course no one gets back to me before she rudely tells me that she has another call coming in and has to go because time is money with these guys and cuts me off. If you not going to make them money and your an ex tennant then get the hell out of here is there opinion. Don’t use these illegal traders. They deserve to be investigated. They refuse to let anyone see any properties if they are in receipt of universal credit whether working or not. You’re better off trying Bourne or the letting centre or curchods. Much friendlier people.
Michelle · 7 July 2024
Agent replied · 22 October 2024
Thank you for your feedback. We are truly sorry to hear about your experience and sincerely apologise for any distress caused. Your concerns are important to us, and we want to resolve this situation as soon as possible. Could you please contact Vicky McCourts, who is the Head of Property Management in our Woking office.
★★★★★ 5/5
GoogleI would like to thank David and his team for a 5* service on selling my property. Everything ran like clockwork and i couldn't have asked for a better agent to sell my property. Lovely personable people to deal with and they take communication to a whole new level. Thank you David, Penny, Emma and everyone behind the scenes at Seymours.PositiveResponsiveness, Quality, Professionalism, Value
Emily · 24 October 2021
Agent replied · 23 October 2024
Hi Emily. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
GoogleWe literally couldn't recommend David and his team highly enough .They really have given estate agents a good name! David was so helpful from the beginning of the process and all the way through to the very end. He and his staff are always helpful, approachable, professional and genuinely care about making it as easy and stress free for us. I can't thank them enough to be honest!
Ellie and Toby
Ellie · 10 February 2020
Agent replied · 8 February 2025
Hi Ellie and Toby, thanks very much for such a great review. We are so pleased that you found our service helpful, approachable and professional. We will be sure to pass on the praise to David and the team. Please let us know if you'd like any more help with any property requirements in the future.
★★★★★ 1/5
TrustpilotSave yourself from frustration
I would give this agency 1 star, or even 0 if it were possible. Our experience renting through them caused a lot of unnecessary stress and anxiety.
Jeee · 10 March 2026
Agent replied · 19 March 2026
Hi Jeee,
Thank you for sharing your experience. We can understand how stressful this must have felt, particularly towards the end of your tenancy.
The issues you have raised around repairs, access to the property and the handling of your deposit are not the standard we aim to provide, and should have been managed more clearly and respectfully.
We would like the opportunity to review this fully and help get this resolved for you, so please do get in touch with us directly.
★★★★★ 5/5
GoogleJamie, David and the whole team were amazing during our sale and purchase. It was a bumpy ride to say the least (no fault of Seymours) but Jamie was superb, very professional and calm throughout. I don't think it would have happened without Jamie guiding all parties to a very satisfactory conclusion!! Thanks so much to the whole team but especially to Jamie.
Dave · 24 October 2021
Agent replied · 23 October 2024
Hello Dave. Thank you so much for taking the time to leave us such a lovely review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, Jamie and the team.
★★★★★ 5/5
TrustpilotProfessional letting service
I have found Seymours a pleasure to work with during the letting of our property. We managed to secure a tenant above the asking price within a few days of exchanging contracts. The entire team have been professional, courteous and knowledgeable. Special mention to Marta who has been super helpful.
James · 20 April 2023
Agent replied · 22 October 2024
Special mention for Marta well received and passed on. Thanks for the comments James, very much appreciated.
★★★★★ 5/5
GoogleRobbie Barklem and the team helped make the whole buying process smooth and stress free as possible. Great, friendly service. Tudor and Victoria
Tudor · 4 November 2024
Agent replied · 8 February 2025
Hi Tudor, thank you so much for your kind review. Robbie and the team.
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent estate agents, young, vibrant, experienced agents. Paige was especially brilliant, helpful and a pleasure to deal with. I would recommend. No matter what problem during the selling of my house, they were able to find solutions.
Angela · 25 February 2024
Agent replied · 22 October 2024
Kind words Angela, thank you. We've been moving people for over 30 years now which is a long time and with that comes knowledge to navigate the bumps. Its been a pleasure to help.
★★★★★ 5/5
TrustpilotWe have been so pleased with the…
We have been so pleased with the fantastic service that the Seymours team have provided us in buying & selling our house.They have been so professional from the start to finish and we can not recommend them enough. A special thank you to Lloyd, Zo, Archie, Luca, George & Nicola and their team for all their hard work.Many tks Luigi & Dina
Luigi · 29 September 2021
Agent replied · 22 October 2024
The team will be so pleased to hear this Luigi, it means a great deal. Thanks for taking the time to review us.
★★★★★ 5/5
TrustpilotGreat service
Great service from first viewing to completion. Clare was honest and not pushy but maintained good communication throughout and James managed to negotiate a fair price and was always friendly and attentive. Highly recommended. Thanks to James, Clare and the rest of the team.
Josh · 2 September 2023
Agent replied · 22 October 2024
Thanks Josh. It's been a pleasure to work with and share the property journey. If you're passing, pop in and say hi.
★★★★★ 5/5
GoogleI am so glad I chose Seymours to sell my house. There were a few issues with the chain and David and Jamie went above and beyond to get everything sorted. They were always contactable (even when not meant to be working), and were so patient with me and my endless worrying. They treated me like a real person and not just another client. I would not hesitate to use Seymours again.
Zoe · 10 February 2018
Agent replied · 8 February 2025
Hi Zoe,
Thanks for the great review! When selling in a chain, it's important to keep everyone informed and try and keep everything moving as smoothly as possible. We strive to be as contactable as possible as selling your house is a huge step which of course comes with a huge amount of worry. Hopefully, we will get the chance to work with each other again in the future.
★★★★★ 5/5
TrustpilotFirst class service
Very happy with the whole process of buying and selling property though Seymours. The agents, in particular Ryan and Jonny have been so helpful and courteous and very professional. I would recommend Seymours without hesitation.
Mary · 19 March 2024
Agent replied · 22 October 2024
That's really kind Mary, thank you so much. Its been a pleasure to work with you.
★★★★★ 5/5
GoogleRobbie was informative, kept us in the loop and helped us every step of the way. As first time buyers we were sure on processes and he was always on hand to guide us. I woukd certainly recommend Seymours Dorking, and Robbie personally to assist with selling your home or buying from them.
Emma · 24 October 2022
Agent replied · 23 October 2024
Hi Emma. Thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 1/5
TrustpilotExperience of a prospective buyer…
Experience of a prospective buyer: Seymours have a group of staff who are friendly and good at organising viewings on short notice which fitted around our hectic lifestyle with a young child.As a buyer we did feel though we were not valued at all by Seymour’s. The communication with us through the offering process was really really bad and often the information passed to us was in a inaccurate or hours late. Buying a property in the UK is stressful enough without poor communication from estate agents like Seymour’s.Across two properties we were interested in we found Seymour’s had created long chains (all including Seymour’s properties almost exclusively) which were susceptible to falling through. Limited efforts were made by Seymour’s in the negotiation process with the default position being ‘best and final’ (even with very few interested parties) which I don’t think benefited either buyer or seller as offers then seemed to fall though regularly. I would also suggest best and final rules are more closely observed including deadline for offers. I understand the challenges Seymour’s face but our experiences with them (on life altering decisions) were regularly upsetting and emotionally draining.
Matt · 1 May 2024
Agent replied · 22 October 2024
Hello Matt. Thanks for taking the time to share your experience, your insights are really valuable to us as they will help us look at our processes. We do have a large market share in the area which is why we often have more than one client involved in a the same chain, equally each client asks that we try to achieve the best price for their property. When there is more than one individual interested, often the best way is to request best and final offers. Clearly an issues can arise where an offer is made and then the individual changes their minds afterwards, which they are entitled to do as every offer and transaction is "subject to contract" by law.In all instances, we have to operate within the laws and regulations, all of which feel archaic at times and we are are a company that lobbies for change. Every person in a transaction, be they a buyer or a seller is really important to us. Experiences that are upsetting or emotionally draining are a concern and ones that we try our best to eliminate wherever we can.
★★★★★ 5/5
GoogleThe Seymours Dorking team are fantastic. We sold our cottage in Dorking with them and it turned into a long and difficult sale due to the buyer's bank. Jamie and the team were incredible, constantly chasing and following up on any delays, keeping the process going, patiently updating us all the time. As well as their expertise and professionalism, they were kind and caring. A great team, thank you so much.
Sharon · 10 February 2018
Agent replied · 8 February 2025
Hi Sharon, thank you for taking the time to write us such a lovely review. We do our best to make the process of selling as stress free as possible by continually keeping you updated and chasing up as much as possible. It was a pleasure working with you, we look forward to helping you in the future.
★★★★★ 5/5
TrustpilotJoss was amazing
Joss was amazing. He went over and above what was expected. Knowledgable, understanding, polite and friendly. I highly recommend letting Seymours handle your house sale.
Miss · 30 August 2024
Agent replied · 22 October 2024
Thank you so much for the kind words! I’m really glad Joss was able to provide such great support and go the extra mile for you. It’s fantastic to hear that you had a positive experience, and your recommendation means a lot!
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