Seymours Dorking reviews in Mole Valley

★★★★★ 5/5

Google

Seymours have been absolutely great from the very beginning I couldn't recommended them enough. They took time to understand our family set up and therefore what would work during the selling process. Whenever I phoned the office everyone knew the details of the sale and I didn't need to wait until David was in the office to get the answers I needed. When they said they would ring back they did, I didn't have to chase them. On the approach of exchange our chain got quite complicated and stressfuland but Seymours worked extremely hard in getting us to a successful conclusion and really went above and beyond. If you want a less stressful move then I would most definitely recommend Seymours of Dorking.

Clare · 25 October 2017

★★★★★ 3/5

Trustpilot

Communication could have been better

Communication could have been better. There were a number of issues throughout the course of the sale which could have been handled more professionally. They did eventually get the sale over the line but it was all somewhat last minute and stressful.

Fat · 3 April 2024

★★★★★ 5/5

Google

We have just moved out of our rental in dorking as we have now brought property. Wanted to thank seymours as We approached seymours beginning 2023 looking for rental being very desperate and from when we made contact with them they stayed in contact and offered viewing on property that hadn't been listed, the house was perfect location and suited us. We approached many letting agents who didn't help us and therefore if like to thank seymours again. Any problems they where easy to contact and get hold of the landlord to fix any problems. Make sure if your looking leave your details with them they will try their very best to accommodate ypu. Thanks again x

Clare · 25 September 2024

★★★★★ 5/5

Google

I really can’t recommend David and his team more highly. From start to finish they did an excellent job and took all the stress out of selling. They are very knowledgeable about the local area, gave excellent advice and lots of useful extra tips and guidance. When the first buyer fell through they organised a replacement within a few days. Fantastic service and great to deal with!

Melissa · 9 February 2022

★★★★★ 5/5

Google

Huge thanks to David and his team for helping finally get me in to my first home. Shared ownership can be a bit of a journey to navigate and comes with quite a few challenges, yet David and the team were always in hand to answer any of my queries and help me chase endlessly! Really lovely touch with their sincere handover too, big thank you seymours!

Ashleigh · 9 February 2022

★★★★★ 5/5

Trustpilot

Selling your house is a daunting…

Selling your house is a daunting prospect. That said, Seymours was the first choice to guide us through the process.I met Simon who came across as friendly and really knowledgeable about the local market with many years of experience in this field. The sales guide price was pretty much as expected. The pictures were taken a few days later by Mark who made a great job of the brochure. The whole team at the office were on board with the marketing of the house and, to my surprise, 7 visits were arranged within the first full week. The communication from the office was amazing. Emails arrived detailing every visit booked and there were regular calls with feedback and updates from the office. Overall a great service was provided by the whole team. The house was under offer in no time. Again, the background work carried out at the office, was extremely thorough and they constantly updated us on the situation.Whilst the wait for completion goes on, the whole team could not have done more to help with the process of selling a house.With the service received so far, it's no wonder they are the leading agents in the area by far

Pete · 24 September 2024

★★★★★ 5/5

Google

I cannot rate Seymours highly enough for the professional way they have conducted themselves throughout the sale. The sale has not been straightforward, nothing at all to do with them, but during the entire process they have been very supportive and highly communicative. I have had no issues with them whatsoever and would thoroughly recommend David, Jamie and Heather to anyone who is considering buying or selling in or around Dorking. A first rate group of people providing a first rate, and personal, service. Thank you very much.

D · 10 February 2017

★★★★★ 5/5

Google

We had a fantastic experience with Seymour’s Lettings in Dorking. Tim was especially helpful throughout the process, from finding us the perfect property to guiding us smoothly through the move-in. Friendly, professional, and attentive, highly recommended!

Marie · 19 September 2025

★★★★★ 5/5

Google

Recently completed using Seymour’s, Dorking. Robbie and team were a huge help throughout the process by always staying in touch and keeping us up to date. Would highly recommend!

Emma · 4 November 2024

★★★★★ 5/5

Google

Great service, trustworthy and proactive agents - we registered our interest in renting, were made aware of a new property coming up to let and had a viewing within a week and a half. Tim was friendly and kept in contact with us throughout.

Bethany · 9 February 2024

★★★★★ 5/5

Google

I would like to say how great all the staff from Seymours are, I recently had to sell a property and being a novice in this field had no idea where to start. We chose Seymours estate agents and the rest is history, my whole experience was fantastic. David was our saviour it was not completely plain sailing but it was made more so, with the complete dedication and support given by David especially. Anything we were not sure about, David was on hand and only ready to help. Thank you so much and if you need a first class service then look no further you wont be disappointed.

Silver · 25 October 2016

★★★★★ 5/5

Google

If you are wanting to buy a home, I would highly recommend the team at Seymours in Dorking. They are so professional, reliable, really honest about options, and they made time to communicate with us regularly so that we always had the information we needed. David, Penny, Heather and the team all really went the extra mile at every stage of the process. It’s been a pleasure and we can’t thank them enough!

Claire-Louise · 24 October 2020

★★★★★ 5/5

Google

Absolutely brilliant service from Seymours from start to finish. Very friendly and hard working and feels like a very personal service. Always on hand to answer the multitude of questions you have with house sales and purchases and nothing feels like too much. Not pushy or patronising like some other agents in the area. Would not sell a house with anyone else in the future. Thank you to David and his excellent team!

Ben · 24 October 2020

★★★★★ 5/5

Google

Moving home can be an overwhelming experience but Jamie and the Seymours team made the whole process run smoothly. They were on hand at every step of the way to offer advice or sound out ideas. Their communication was faultless, and their knowledge and expertise was a godsend. It can be daunting to know who to trust with your greatest financial asset but the Seymours team are safe hands and we wholeheartedly recommend them. Thanks so much Team Seymours!

Lyndsey · 25 October 2017

★★★★★ 5/5

Google

Having had a less than optimal experience with our first letting agent, we moved our property to Seymours. The advice, flexibility and service from Jamie and his team were exemplary and we always felt looked after and reassured that nothing would slip through the cracks. Would definitely recommend.

Tanya · 17 April 2025

★★★★★ 1/5

Trustpilot

Firstly Forget your deposit

Firstly Forget your deposit, The professional end of tenancy clean is a joke. Even though the property was deep cleaned it was still not good enough, it has to be on their terms and will cost £300+ for the smallest of properties we had (Par excellence cleaning) . Still waiting for that deposit, 6 weeks and counting, i had to chase ! God knows what a larger property will cost. Throughout my 3 and a half years of renting i never missed a payment, maintained the property to a high standards even though there was a constant mole issue which was never resolved and some scam cleaning company comes and takes your hard earned cash. When it comes to maintenance and tenant issues It’s always someone new you’re dealing with & no clue what previous issues were. Good luck you will lose at least 50% of your deposit probably sitting in an end of year xmas party pot.

Dan · 4 October 2025

★★★★★ 5/5

Trustpilot

From our initial enquiry to the agreed…

From our initial enquiry to the agreed purchase Matthew Cook was helpful and informative. The staff overall were supportive and professional.

Wendy · 4 February 2025

★★★★★ 5/5

Trustpilot

Customer service at Seymours is excellent

The Seymours team are polite, positive and knowledgeable. They go the extra mile in describing the history of the house and surroundings. This is the second time I have used Seymours and have felt very comfortable and confident that they are providing an excellent service both to me and also to the prospective buyers. The communication between the team and myself has been excellent and timely. Their customer service is excellent.

Claire · 8 January 2025

★★★★★ 5/5

Trustpilot

They have such a great team of people…

They have such a great team of people working there. So friendly and just all round super customer service.Kirsty Haydon was fantastic, always keeping me informed - I cannot recommend them highly.

Victoria · 22 August 2024

★★★★★ 3/5

Trustpilot

Poor attention to detail, delayed purchase

I completed the purchase of a property in June, having had an offer accepted in February. A large part of this delay was down to the poor attention to detail by the agents at Seymours. When I viewed the property they were ignorant of some basic details (heating system, parking situation, ground rent, building maintenance arrangements) which other estate agents (such as Bourne) had on hand when viewing similar properties. Despite having made it clear to Seymours that, since the property was a leasehold flat, it was very important that I be able to see the terms of the lease as soon as possible, they dragged their feet in getting hold of it, with the result that the purchase was delayed considerably when my lawyer found problems with the lease, especially with the buildings insurance clause which the seller and Seymours actively misled me about.I still went through with the purchase, after securing a reduction in price and some indemnity insurance, but the purchase took far longer than it should have done simply because of Seymours showing a lack of attention to detail and not having accurate information at the time of viewing and after making an offer.Having viewed other properties listed with Seymours I encountered the same lack of basic knowledge about the properties by the agents (I often knew more than they did, having done basic research such as looking up the EPC certificates beforehand), and I generally got the impression of agents who were only interested in getting an offer accepted for the property and then ceased to be interested in putting the effort in to get the sale actually completed.I don't know how much commission they charged the seller but whatever the commission was it was too much for the service provided. If you're selling a property go with a local competitor like Bourne, who at least show an attention to detail.

George · 20 August 2024

★★★★★ 5/5

Trustpilot

Excellent

Very attentive, well informed, friendly & not pushy! Anthony White was extremely helpful & is the reason we have this house as wouldn’t have even looked at it without him persuading us to! Krisy was also excellent with her after sales care & keeping in touch.

Jaydee · 3 November 2023

★★★★★ 5/5

Google

David and the team at Seymours were brilliant during the sale of our flat. They were honest and upfront throughout and really eased the stress and anxiety around selling. We've moved out of the area but have just seen that a Seymours is opening up near where we have moved and we will definitely use them for any future house sales! Thank you all so much!

Emily · 24 October 2021

★★★★★ 1/5

Trustpilot

paid for professional dishonesty & guinea pigging!!

As a seller, I paid them to negotiate the best price for me. However, I was not buying my next property through them though they tried to sell very very hard from their catalogue. Hence I believe I was made the scape goat to do price reduction to complete the sale !.

Ben · 12 August 2025

★★★★★ 5/5

Trustpilot

Excellent Service: Prompt and Responsible

Greatly satisfied with Alex Jamieson and his team for quick follow-up and responsible approach throughout the process. Their prompt responses and attention to detail made the experience smooth and stress-free. Would highly recommend their services to others.

Winnie · 8 May 2024