Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRobbie was informative, kept us in the loop and helped us every step of the way. As first time buyers we were sure on processes and he was always on hand to guide us. I woukd certainly recommend Seymours Dorking, and Robbie personally to assist with selling your home or buying from them.
Emma · 24 October 2022
Agent replied · 23 October 2024
Hi Emma. Thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 1/5
TrustpilotExperience of a prospective buyer…
Experience of a prospective buyer: Seymours have a group of staff who are friendly and good at organising viewings on short notice which fitted around our hectic lifestyle with a young child.As a buyer we did feel though we were not valued at all by Seymour’s. The communication with us through the offering process was really really bad and often the information passed to us was in a inaccurate or hours late. Buying a property in the UK is stressful enough without poor communication from estate agents like Seymour’s.Across two properties we were interested in we found Seymour’s had created long chains (all including Seymour’s properties almost exclusively) which were susceptible to falling through. Limited efforts were made by Seymour’s in the negotiation process with the default position being ‘best and final’ (even with very few interested parties) which I don’t think benefited either buyer or seller as offers then seemed to fall though regularly. I would also suggest best and final rules are more closely observed including deadline for offers. I understand the challenges Seymour’s face but our experiences with them (on life altering decisions) were regularly upsetting and emotionally draining.
Matt · 1 May 2024
Agent replied · 22 October 2024
Hello Matt. Thanks for taking the time to share your experience, your insights are really valuable to us as they will help us look at our processes. We do have a large market share in the area which is why we often have more than one client involved in a the same chain, equally each client asks that we try to achieve the best price for their property. When there is more than one individual interested, often the best way is to request best and final offers. Clearly an issues can arise where an offer is made and then the individual changes their minds afterwards, which they are entitled to do as every offer and transaction is "subject to contract" by law.In all instances, we have to operate within the laws and regulations, all of which feel archaic at times and we are are a company that lobbies for change. Every person in a transaction, be they a buyer or a seller is really important to us. Experiences that are upsetting or emotionally draining are a concern and ones that we try our best to eliminate wherever we can.
★★★★★ 5/5
GoogleThe Seymours Dorking team are fantastic. We sold our cottage in Dorking with them and it turned into a long and difficult sale due to the buyer's bank. Jamie and the team were incredible, constantly chasing and following up on any delays, keeping the process going, patiently updating us all the time. As well as their expertise and professionalism, they were kind and caring. A great team, thank you so much.
Sharon · 10 February 2018
Agent replied · 8 February 2025
Hi Sharon, thank you for taking the time to write us such a lovely review. We do our best to make the process of selling as stress free as possible by continually keeping you updated and chasing up as much as possible. It was a pleasure working with you, we look forward to helping you in the future.
★★★★★ 5/5
TrustpilotJoss was amazing
Joss was amazing. He went over and above what was expected. Knowledgable, understanding, polite and friendly. I highly recommend letting Seymours handle your house sale.
Miss · 30 August 2024
Agent replied · 22 October 2024
Thank you so much for the kind words! I’m really glad Joss was able to provide such great support and go the extra mile for you. It’s fantastic to hear that you had a positive experience, and your recommendation means a lot!
★★★★★ 5/5
TrustpilotExcellent teamwork ...
Everyone we dealt with was professional, efficient, friendly and helpful. In particular, our thanks to Chris who did a great job negotiating and Phil who was welcoming, courteous and put us at ease during viewings.
Jan · 27 February 2024
Agent replied · 22 October 2024
Thanks for the feedback Jan. We're glad to hear about your experience with our team, especially Chris and Phil. We strive to provide professional, efficient, friendly, and helpful service to all our clients.
★★★★★ 5/5
TrustpilotWell Done Seymour’s…
Charlie and the team at Seymour’s Horsell helped make our buying experience stress free.Will definitely use Seymour’s again.
Lynne · 14 December 2024
Agent replied · 22 February 2025
Hi Lynne,Thank you for your lovely feedback! It’s fantastic to hear that Charlie made your buying experience so stress-free. We’re thrilled to have been part of your journey and look forward to helping you again in the future.Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI can’t praise David and his team enough for their hard work on the sale of my property.
It was far from plain sailing but David went above and beyond to ensure that I didn’t lose the new build I had reserved!
I would definitely go to David if I was looking to buy or sell again! ⭐️⭐️⭐️⭐️⭐️
Jeanine · 9 February 2022
Agent replied · 8 February 2025
Hi Jeanine. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
TrustpilotI could not be more pleased with the…
I could not be more pleased with the service received from the team at Seymour's. Especially Adam Partridge who has done an amazing job of getting my property on the market and sold in record time. Would definitely recommend to anyone to use Seymours
Tina · 17 July 2023
Agent replied · 22 October 2024
Thanks for the kind words Tina. It's been a pleasure to share the journey with you here at the Burpham office and we can never ask for more than a recommendation. Keep in touch.
★★★★★ 5/5
GoogleSeymores/David went above and beyond to help during our recent house purchase.
Very knowledgeable, helpful, and professional throughout the entire process. We always felt well represented in the process and trusted David would act fairly and reasonably to all parties.
Marcus · 24 October 2023
Agent replied · 23 October 2024
Hello Marcus.
Thank you so much for taking the time to leave us such a brilliant review. We really appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 5/5
GoogleWe recently purchased a home through Seymour’s and we couldn’t recommend them enough. They were trustworthy, professional and a real pleasure to deal with throughout the process. David and team, thank you so much for finding us our new home!
Rikky · 24 October 2023
Agent replied · 23 October 2024
Hi Rikky. Thank you for taking the time to leave us this brilliant review. We really appreciate your kind words and are so pleased you have had such a fantastic experience with us.
Thank you for your continued support. Kind regards, David and the team.
★★★★★ 5/5
TrustpilotThe team were flexible in arranging…
The team were flexible in arranging viewings at short notice and from the point of offer being accepted, Simon the move manager was brilliant. Highly recommend Seymours!
Miss · 22 September 2026
★★★★★ 5/5
TrustpilotSeymours has played a major role in…
Seymours has played a major role in helping us to achieve a successful house sale following our dreadful experience with another local agency which was very rude and lacking professionalism.We were extremely disappointed with this first agent who wasted 2 precious months during the summer time where the house market price was at its best to sell our property. This left us sceptic as to being able to trust another agent again. That was until we contacted Mark (Seymours) who managed to convince us to give it a try again with his agency appreciating that he and his team had also managed to sell successfully another house in our same street with a neighbour we knew quite well. We are forever grateful for Mark’s support who has shown a high level of expertise and professionalism during the time our property was on sale on the market. He played an important role in providing an accurate and realistic valuation of our property and in reinsuring us about the unique opportunity we had before the winter came, at a time where we were dealing with multiple personal challenges in our life. We would also like to thank his team and more specifically Simon, Alan, Billy, Gary and Sahil who also helped by maintaining a smooth communication during the entire process. They were extremely professional, very kind and their approach were smooth, removing any ambiguities and/or misunderstandings during the entire process. I have no hesitation in recommending Seymours to anyone hoping to sale their property successfully. Thank you again to all the Seymours team for all their help and commitment. We wish you all a great year 2023 filled with more happy clients like us.
Rose · 4 February 2023
★★★★★ 5/5
GoogleFrom first conversation through to completion, the support and advice were always excellent. Thank you to David, Emma and the rest of team for making the sale and purchase processes as straightforward as possible
Mark · 9 February 2024
Agent replied · 8 February 2025
Hi Mark, firstly thank you for taking the time to leave us this brilliant review, we really appreciate your kind words and we are delighted that you chose us as your agent. David and the team.
★★★★★ 5/5
GoogleSeymours have just helped me sell my Mother's bungalow. It took a long time due to the market conditions but they stuck at it, securing and managing a large number of viewings. Throughout they were very professional and easy to deal with, communicated regularly and were open to discussion. In the final stages Robbie did an invaluable job in chasing all parties and keeping everyone updated on what was happening, it certainly helped keep me sane!
Andrew · 26 May 2024
Agent replied · 23 October 2024
Hi Andrew. Thank you for leaving us such a great review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. Robbie and the team.
★★★★★ 5/5
GoogleDavid and his team dealt with sale of my house which had been in my family for 60 plus years in a professional transparent and personable manner.
I would have no hesitation in recommending Seymours to family and friends and other people I know and meet.
Thanks again David.
Ralph
Ttt · 24 October 2022
Agent replied · 23 October 2024
Hi Ralph. Thank you for taking the time to leave us such a great review. We appreciate your kind words and we are very grateful that you would highly recommend us. David, Jamie and the team.
★★★★★ 5/5
GoogleDavid and the team at Seymours in Dorking provided a very personalised and professional service when we put our house on the market with them recently. The house sold quickly and we were then able to make an offer on our dream house which was accepted. A very honest and professional team which we highly recommend. 5 Stars!PositiveResponsiveness, Quality, Professionalism, Value
Maree · 9 February 2021
Agent replied · 23 October 2024
Hi Maree, thank you for the great review and recommendation! We'll be sure to pass on the praise to the rest of the team. Hopefully we'll have the chance to work with each other again in the future.
★★★★★ 5/5
TrustpilotOutstanding
From start to finish, an outstanding service. Every staff member was responsive, communicative, helpful and informed. No false promises, no hidden costs, no pushy sales people, no outrageous contract conditions. I can my recommend Seymour’s highly enough!
Joanna · 8 November 2023
Agent replied · 22 October 2024
Joanna, if there's one thing we're all about it's No false promises, no hidden costs, no pushy salespeople, no outrageous contract conditions. We only treat people the same we we expected to be treated. Thank you so much for the comments.
★★★★★ 5/5
TrustpilotFriendly and helpful agents
A wide selection of properties available, all agents are friendly, responsive and helpful. Information is always passed from one agent to the next, so you always feel looked after. Property search was fast and very efficient so highly recommend!
Tunde · 12 September 2023
Agent replied · 22 October 2024
A recommendation is the biggest thing we can hope for. Thanks for the review Tunde.
★★★★★ 5/5
GoogleDavid and the team at Seymour's have recently assisted in the sale of my property. This process has been going on for well over a year (due to covid) and they have been so patient, kept me updated all the time and continued throughout to deliver a really good service! thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 9 February 2022
Agent replied · 8 February 2025
Hi Kevin. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
GoogleDuring the recent sale of our house we were impressed with Robbie and David's professionalism, energy and friendly enthusiasm. Robbie communicated well, kept us in the loop when at times things weren't going smoothly, and helped us achieve the sale. We would definitely recommend Robbie, David and the team at Seymours Dorking.PositiveResponsiveness, Quality, Professionalism, Value
Bryan · 9 February 2022
Agent replied · 8 February 2025
Hi Bryan. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
TrustpilotThomas is perfect
Thomas is perfect, he always nice smile, friendly and really helpful, and patient. He took almost a hour to assist me to answer the purchase questionnaire, provide a useful information to me. He is worth to get five stars.
ANGEL · 5 September 2023
Agent replied · 22 October 2024
There's so much more to just buying, selling and renting. The never ending trail of paperwork that's required is often a minefield when you're not used to it. We're here to help with every little detail as long as it makes the whole property journey as enjoyable as possible. Thanks Angel.
★★★★★ 5/5
GoogleWe've had fantastic service from everyone at Seymours in Dorking. Particular shout out to David and Penny who have been very supportive during our house purchase. Highly recommended for anyone looking to move in the local area!
Matt · 24 October 2023
Agent replied · 23 October 2024
Hello Matt. Firstly thank you so much for the great review, we really appreciate it. We are so happy you had such a good experience with Seymours and that you would highly recommend us. Thank you again! Penny, David and the team.
★★★★★ 5/5
GoogleGreat experience with Seymours. David and team were professional, responsive, and really helpful throughout the process. Everything went smoothly and we felt well supported from start to finish. Highly recommend!
Clair · 2 July 2025
★★★★★ 4/5
TrustpilotOverall a good experience
Overall a good experience. They always kept me up-to-date about the appointments. However, I only got feedbacks if I asked for them and I never got a direct mobile number of the agent dealing with the sale of the flat. I always had to humt him down using the office landline. It made me feel like a pesky client.
Ulrike · 9 January 2025
Agent replied · 22 February 2025
Thank you, Ulrike, for taking the time to leave your feedback. We’re glad to hear you had a generally positive experience and appreciated our efforts to keep you updated about appointments.We’re sorry to hear that you felt the communication could have been smoother at times. Your feedback about receiving timely updates and direct contact details is invaluable, and we’ll certainly review this to improve our service going forward.Thank you for choosing us to assist with your sale, and we wish you all the best in the future.
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