Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big heartfelt thank you to David and his team (especially Heather) to help us through selling our house and purchasing our new house! We had some stressful time but David always put us at ease by making the right suggestions. He never failed to answer any of our queries and phone calls and he would chase things up for us when things weren't going so smoothly. We can't thank you enough!! I would highly recommend David and his team at Seymours with their high level professionalism and expertise.
Nicole · 24 October 2020
Agent replied · 23 October 2024
Hi Nicole, thank you for your review and recommendation. We're so glad we were able to help you with selling your old and buying your new home and reduce the stress of the situation. If there is anything we can do in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleWe've experienced many estate agents over the years, in various locations, as a buyer and seller, and I can honestly say that Seymours have been the absolute best we've ever worked with. David and his team are courteous, knowledgeable, friendly, responsive and the utmost professionals. Throughout the extraordinary stress of moving house and operating a business during COVID times, their service maintained the highest of standards. This is a locally run, authentic company that beats the big 'high street' names hands down. Highly recommended. Thank you David, Heather, Penny, Emma, Lucinda, Jamie and the whole team.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 24 October 2020
Agent replied · 23 October 2024
Emma, thank you so much for taking the time to write this glowing review - and for your recommendation. This was very much a team effort, from start to finish, and we are only too glad to help. We take enormous pride in delivering high levels of service, especially when times are challenging times as that is when communication matters the most! Thank you again for your recommendation and the personal mentions - I shared it with the team and they were very pleased! If we can be of assistance in the future, please do not hesitate to get in touch. David Driscoll, Seymours Dorking
★★★★★ 5/5
GoogleDavid, Robbie and the team were excellent throughout. We went through 3 years of hell trying to sell our flat and buy a house due the market and other parties backing out multiple times.
But we finally got there because the Seymours team were very professional,helpful,friendly, patience and efficient.
They would be always happy to help and effective with there work.
Recommend to all.
Mike · 9 February 2023
Agent replied · 8 February 2025
Hi Mike, Firstly, thank you so much for taking the time to leave us a review. We really appreciate your kind words.
We are so pleased you have had such a brilliant experience with us and that you would highly recommend us! Thank you for your continued support. Kind regards, David, Robbie and the team.
★★★★★ 5/5
GoogleSeymours and David we’re fantastic when I contacted them about selling my property. They were really quick initially booking viewings and getting an offer for me. I then dealt with Robbie a lot through the rest of the selling process and he was amazing, keeping me updated, always being available to help with any query I had and I’m really grateful for his help. Thank you Seymours!
April · 24 October 2022
Agent replied · 23 October 2024
Hi April. Thank you so much for taking the time to leave us such a great review. We really appreciate your kind words! David and the team.
★★★★★ 1/5
TrustpilotSeymours left us stranded when we had…
Seymours left us stranded when we had signed and paid for our rental property and everything set up, only to find out the owner had agreed to sell through ankther Seymours office post our agreement. An apology doesnt secure us a property. Very unprofessional to say the least. Our property was still be advertised after we had signed and paid. Not acceptable to say the least
Wendy · 8 April 2026
★★★★★ 5/5
TrustpilotSeymours were exceptional throughout…
Seymours were exceptional throughout our move and after. Their care and attention to detail puts you at ease during one of the most stressful times of your life. Their team are quick to respond to calls and emails, check in with you along the process and are there to give after care also. I can’t recommend them enough, Andie especially for us was an absolute star but I know she’s part of a great team. Thanks guys!
Julie · 25 January 2025
Agent replied · 22 February 2025
Thank you for your lovely feedback Julie. We’re so pleased that Andie and the team could support you through such a stressful time. Providing a smooth and attentive service is always our goal, so it’s great to hear we made a difference. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotJoss is highly knowledgeable
Joss is kind, welcoming, highly professional and extremely knowledgeable. He is understanding towards confusing situations for the seller. Always happy to take one through anything. Has made this process easy and has kept me well informed. I would most certainly choose to sell with him again - 100%.
Miss · 19 March 2024
Agent replied · 22 October 2024
Haslemere is such a lovely place to live. I'ts been a pleasure to share the journey with you and thanks for the comments.
★★★★★ 5/5
GoogleDavid and his team at Seymours, Dorking provided an excellent service. Having problems finding a suitable property to purchase provided a challenging task for Seymours with the sale of my house. Throughout the complete process Seymours were proactive with all parties and provided great support and assistance, during some stressful times. I really felt that they are an Estate Agent that can be trusted and relied upon. The whole team are amiable and were a pleasure to work with.
Colin · 24 October 2020
Agent replied · 23 October 2024
Hi Colin, thank you for your kind review. We will be sure to pass on the praise to David and the rest of the team. Wishing you all the best in your new home and please do not hesitate to get in contact should you need any further assistance in the future.
★★★★★ 2/5
TrustpilotPoor Service
Throughout a three year rental, all admin for problem resolution was with the tenant with lack of support from the agency. A shattered window remains unresolved after nearly 4 months with blame attributed to the external contractor they selected. After ending the tenancy the viewings process for new tenants involved daily emails from multiple team members requesting access within 24 hours
Anon · 31 July 2025
Agent replied · 22 June 2026
Thank you for the review, we are sorry to hear of the issues you experienced. We have reviewed all our properties to contact you directly, but have been unable to confirm which tenancy this relates to.
Please may I ask you to contact us directly at lettings@seymours-woking.co.uk to provide some additional information, so we can assist further.
★★★★★ 5/5
TrustpilotJoss is wonderful
Joss is wonderful. He was kind, polite, informative, professional, helpful and went above and beyond on numerous occasions. Has a great sense of humour when needed too! I can’t recommend him highly enough. Absolutely 💯 'ten’ stars 🌟 😊.
Miss · 20 August 2024
Agent replied · 22 October 2024
Thank you, Miss Seymour! We're delighted to hear that Joss made such a positive impact. Your recommendation means a lot, and we're thrilled he could provide the support you needed.
★★★★★ 5/5
GoogleI cannot praise Seymours highly enough and Emma Niemann in particularly as she became our dedicated (in every sense of the word) negotiator. They were quick, efficient but most importantly for us showed integrity throughout the negotiation. It was an emotional transaction because I was selling my family home due to mother's death. Emma was kind and sympathetic throughout. I highly recommend them!
Sally · 9 February 2023
Agent replied · 8 February 2025
Hi Sally! Wow, thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you have taken the time to leave such a lovely review. Thank you again, Emma and the team.
★★★★★ 5/5
GoogleSeymours was absolutely right choice for selling our house, every member of the team has been so helpful and friendly. David has always kept us up to date with what’s happening, called back, got the answers for all of our questions and when our buyer pulled out had already contacted others who had previously offered and got us another offer within 48 hours. Seymours have also been great with helping us with our purchase and the numerous visits to the property. I would definately recommend Seymours to anyone looking to buy or sell a property in Dorking or surrounding area as the whole team couldn’t have been more friendly and helpful.
Alice · 3 December 2024
Agent replied · 8 February 2025
Hi Alice. Thank you so much for leaving us this glowing review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
★★★★★ 5/5
GoogleWe needed to move in a tight timeframe and Seymours provided us with reassurance and the confidence that this could happen in the current Brexit climate and they did not fail. We moved exactly when we needed to!
David and his team where prompt with getting photos taken and publication onto Rightmove, and immediate viewings.
Throughout the rest of the selling process emails where answered rapidly as where all phone calls/messages and enquires, they also provided options for solicitors that they had used and trusted which made the process easier.
They were all extremely professional and I would recommend this agency, thank you all very much for making this potentially stressful time smooth sailing!!
Tracy · 10 February 2020
Agent replied · 8 February 2025
Hi Tracy, thank you for your five star review. We're so pleased to hear how you found our services efficient, professional and smooth sailing. We'll be sure to pass the praise onto David and the team. Please don't hesitate to contact us if you require our services again in the future.
★★★★★ 1/5
TrustpilotAvoid for your own safety
Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. Their own workmen recommended works that would have resolved that problem, and were ignored. When we moved out, they tried to charge us for issues that were noted on our move IN inventory, issues that we had reported and they had not fixed, and imaginary things like furnishings in an unfurnished flat. I have rented two flats from them in the past and at both, when it came to viewings for new prospective tennants, they let themselves in without permission- at the first property they let themselves in while I was in the shower after turning up 45min late (thus we assumed the visit was cancelled), at the second despite reminding them of this incident and stating that I was super anxious about it happening again, they did it again. We ended up barricading our front door to feel safe enough to wash or sleep. They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to. Avoid like the plague, especially landlords who may end up liable to their tenants for the harm Seymours cause with their negligence, as they are openly planning to rent the mold-infested flat we have just left out again untreated and not-redecorated. It can only be a matter of time before someone dies from their negligence, don't let it be you.
Shelock · 22 November 2024
Agent replied · 23 November 2024
Thank you for taking the time to share your concerns. We are very sorry to hear about your experience and take these matters seriously. To help us investigate further, could you please confirm which of our offices you rented through?We’d like to understand what happened and address this properly. Your feedback is important to us, and we are keen to resolve this issue.
★★★★★ 1/5
TrustpilotSEYMOURS BIGGEST BUT NOT BEST
Poor service and unparalleled arrogance from the biggest but certainly NOT the best agency. My experience with Seymours has been frustratingly and shockingly dreadful. As managing agents, they are so slow to action property complaints and then behave as though they are doing you a favour. The letting agents have no regard for your time and cancel AFTER the last minute, if they bother at all, or just don’t care enough to show up on time to show a property and then they don’t even have the decorum to offer an apology because of course, you aren’t worthy of their time. Seymour’s are, without a doubt, bullies in the industry who trample over smaller agencies and scrabble to get a few hundred pounds in fees that they did not earn or deserve. Appalling and I hope that I never have the misfortune to deal with Seymours again in any capacity.
T.E.R · 21 November 2024
Agent replied · 23 November 2024
Dear T.E.R,Thank you for sharing your feedback with us. We’re sorry to hear about your experience and would like to address your concerns. As we have 20 offices, could you please confirm which office you dealt with so we can investigate this further?We take all feedback seriously and would like the opportunity to assist you.
★★★★★ 5/5
TrustpilotAmy has been fantastic throughout the…
Amy has been fantastic throughout the whole process, very through explanation on the options I had right from the start and how long each would take to get to completion. Amy has always been very responsive, Dan was also within easy reach to help out. Thank you very much guys.
Gabriel · 3 January 2024
Agent replied · 22 October 2024
Thank you so much for your kind words Gabriel. We're thrilled to hear that you had a fantastic experience with us. Providing a thorough explanation of your options and keeping you informed about the process timeline is a priority for us.We're delighted that Amy and Dan were responsive and readily available to assist you. If you ever have more questions or need assistance in the future, don't hesitate to reach out.Thanks again for choosing us, and we appreciate your positive feedback!
★★★★★ 5/5
GoogleDavid and the team have been fab from start all the way through to my very happy completion date! David was always happy to help with any questions or advice along the whole journey which really helped take a lot of stress from the process. I mainly spoke with David, but phoning into the lovely team I was always greeted with a friendly voice and always felt welcome. I would greatly recommend Dorking Seymours to anyone looking for an Estate Agent in the area!
Jessica · 12 January 2020
Agent replied · 10 January 2025
Hi Jessica, thank you for such a brilliant review. We'll be sure to pass the praise onto David and the team. Please don't hesitate to contact us if you require our services again in the future.
★★★★★ 5/5
TrustpilotGood experience
Good experience. I needed to find a 4 bed detached property in lightwater quickly. Jonny showed us round 3 suitable properties at short notice. They all matched our requirements and I put in an offer on one, which was subsequently accepted. Jonny was polite and personable throughout, plus he was very knowledge about the local area.
Rob · 8 August 2023
Agent replied · 22 October 2024
As they say Rob, knowledge is king. We've been a part of the neighbourhood for years, we don't just know the houses and the people that live here, we also the best places to eat, drink, exercise, shop and learn. Thanks for using us and always stick your head to say hi when your passing. Keep well.
★★★★★ 5/5
GoogleSeymours (Dorking) are absolutely fantastic from start to finish.
Their service, attention to detail and commitment to proactive, consistent communication was exceptional!
A special mention is deserved by David Driscoll - literally with us every step of the way providing guidance and advice, even going so far as to assist with managing the relationships with other parties involved in the process and keeping things moving forwards.
In short, for a first-class experience with excellent customer service - go to Seymours!
Mel · 19 November 2024
Agent replied · 8 February 2025
Hi Mel. Thank you for leaving us this fabulous review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
★★★★★ 5/5
TrustpilotA massive thank you to Caroline and the…
A massive thank you to Caroline and the Seymours team, you have made the process of buying our first home just that much better! We highly recommend Seymours to anyone looking to buy or selling their house - excellent communication, super responsive and always willing to answer even the smallest questions.
Savannah · 8 December 2023
Agent replied · 22 October 2024
Wow, what an amazing shoutout! A massive thank you for choosing Seymours for your first home adventure! It means the world to us that you had a better experience, and we're thrilled to hear you appreciated our communication and responsiveness. No question is too small for us, we're always here to help!If you ever need anything down the road or have more questions (big or small), don't hesitate to reach out. Wishing you all the happiness in your new home!
★★★★★ 5/5
TrustpilotCharity Holden was very helpful and…
Charity Holden was very helpful and professional and gave excellent advice. We received an offer within 2 days of the property going on the market and completion within 3 months
Mr · 13 December 2024
Agent replied · 22 February 2025
Hi Mr Marshall,Thank you for sharing your experience! It’s fantastic to hear that Charity’s advice and professionalism helped secure an offer so quickly and made the process smooth right through to completion.We’re delighted we could help, and if you ever need assistance again, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleAs we begin our journey with Seymour’s having moved abroad, we were extremely impressed with the way our property has been let out from start to finish! Jamie and his team under Jane were very professional and friendly in their initial approach and their sales pitch was very honest and genuine whilst still ensuring our needs as clients would be taken care of. They helped coordinate and find a tenant very quickly due to their popular and trusted referral network. We are so happy our home is being looked after just the way we would be doing it as if we still lived there. We highly recommend Seymours Dorking.
James · 25 October 2019
Agent replied · 23 October 2024
Thank you James for such a positive review. We will be sure to pass the praise onto Jamie and Jane. Don't hesitate to contact us if you need anything at all.
★★★★★ 5/5
GoogleWe had a brilliant experience with Seymour’s Dorking when buying our first home. We dealt with a few different members of staff including Robbie and David. Both were so responsive on emails and really made the process as smooth as possible! And thank you for the lovely Prosecco on collecting our keys!!
Laura · 22 April 2025
★★★★★ 5/5
GoogleSeymores have transformed our letting experience, their approach and understanding of the market and ability to work seamlessly as a team pre-selecting tenants suitable for our property resulting in our finding the right tenant quickly. The whole process and the quality of their trusted suppliers leaves us compelled to say they are head and shoulders above the rest.
With a physical Dorking office and excellent web and media presence we have no hesitation in recommending Seymores to both landlords and tenants alike.
Martin · 10 November 2024
Agent replied · 8 February 2025
Hi Martin. Thank you for leaving us this excellent review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. Jamie and the team.
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