Trusted Agent profile · Mole Valley

Seymours Dorking reviews in Mole Valley

★★★★★ Excellent

1,044 reviews across 2 platforms

Cummins House, 62 South Street, Dorking, RH4 2HD, Mole Valley, RH4 2HD

Seymours's office in Mole Valley, at Cummins House, is rated 4.5 out of 5 across 1,044 reviews on two platforms, including 382 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.

Google logo

5.0 / 5

382

Reviews on Google

This office

Trustpilot logo

662

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.

5/5

Google

A big heartfelt thank you to David and his team (especially Heather) to help us through selling our house and purchasing our new house! We had some stressful time but David always put us at ease by making the right suggestions. He never failed to answer any of our queries and phone calls and he would chase things up for us when things weren't going so smoothly. We can't thank you enough!! I would highly recommend David and his team at Seymours with their high level professionalism and expertise.

Nicole · 24 October 2020

Agent replied · 23 October 2024

Hi Nicole, thank you for your review and recommendation. We're so glad we were able to help you with selling your old and buying your new home and reduce the stress of the situation. If there is anything we can do in the future, please don't hesitate to get in touch.

5/5

Google

We've experienced many estate agents over the years, in various locations, as a buyer and seller, and I can honestly say that Seymours have been the absolute best we've ever worked with. David and his team are courteous, knowledgeable, friendly, responsive and the utmost professionals. Throughout the extraordinary stress of moving house and operating a business during COVID times, their service maintained the highest of standards. This is a locally run, authentic company that beats the big 'high street' names hands down. Highly recommended. Thank you David, Heather, Penny, Emma, Lucinda, Jamie and the whole team.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 24 October 2020

Agent replied · 23 October 2024

Emma, thank you so much for taking the time to write this glowing review - and for your recommendation. This was very much a team effort, from start to finish, and we are only too glad to help. We take enormous pride in delivering high levels of service, especially when times are challenging times as that is when communication matters the most! Thank you again for your recommendation and the personal mentions - I shared it with the team and they were very pleased! If we can be of assistance in the future, please do not hesitate to get in touch. David Driscoll, Seymours Dorking

5/5

Google

David, Robbie and the team were excellent throughout. We went through 3 years of hell trying to sell our flat and buy a house due the market and other parties backing out multiple times. But we finally got there because the Seymours team were very professional,helpful,friendly, patience and efficient. They would be always happy to help and effective with there work. Recommend to all.

Mike · 9 February 2023

Agent replied · 8 February 2025

Hi Mike, Firstly, thank you so much for taking the time to leave us a review. We really appreciate your kind words. We are so pleased you have had such a brilliant experience with us and that you would highly recommend us! Thank you for your continued support. Kind regards, David, Robbie and the team.

5/5

Google

Seymours and David we’re fantastic when I contacted them about selling my property. They were really quick initially booking viewings and getting an offer for me. I then dealt with Robbie a lot through the rest of the selling process and he was amazing, keeping me updated, always being available to help with any query I had and I’m really grateful for his help. Thank you Seymours!

April · 24 October 2022

Agent replied · 23 October 2024

Hi April. Thank you so much for taking the time to leave us such a great review. We really appreciate your kind words! David and the team.

1/5

Trustpilot

Seymours left us stranded when we had…

Seymours left us stranded when we had signed and paid for our rental property and everything set up, only to find out the owner had agreed to sell through ankther Seymours office post our agreement. An apology doesnt secure us a property. Very unprofessional to say the least. Our property was still be advertised after we had signed and paid. Not acceptable to say the least

Wendy · 8 April 2026

5/5

Trustpilot

Seymours were exceptional throughout…

Seymours were exceptional throughout our move and after. Their care and attention to detail puts you at ease during one of the most stressful times of your life. Their team are quick to respond to calls and emails, check in with you along the process and are there to give after care also. I can’t recommend them enough, Andie especially for us was an absolute star but I know she’s part of a great team. Thanks guys!

Julie · 25 January 2025

Agent replied · 22 February 2025

Thank you for your lovely feedback Julie. We’re so pleased that Andie and the team could support you through such a stressful time. Providing a smooth and attentive service is always our goal, so it’s great to hear we made a difference. Wishing you all the best in your new home.

5/5

Trustpilot

Joss is highly knowledgeable

Joss is kind, welcoming, highly professional and extremely knowledgeable. He is understanding towards confusing situations for the seller. Always happy to take one through anything. Has made this process easy and has kept me well informed. I would most certainly choose to sell with him again - 100%.

Miss · 19 March 2024

Agent replied · 22 October 2024

Haslemere is such a lovely place to live. I'ts been a pleasure to share the journey with you and thanks for the comments.

5/5

Google

David and his team at Seymours, Dorking provided an excellent service. Having problems finding a suitable property to purchase provided a challenging task for Seymours with the sale of my house. Throughout the complete process Seymours were proactive with all parties and provided great support and assistance, during some stressful times. I really felt that they are an Estate Agent that can be trusted and relied upon. The whole team are amiable and were a pleasure to work with.

Colin · 24 October 2020

Agent replied · 23 October 2024

Hi Colin, thank you for your kind review. We will be sure to pass on the praise to David and the rest of the team. Wishing you all the best in your new home and please do not hesitate to get in contact should you need any further assistance in the future.

2/5

Trustpilot

Poor Service

Throughout a three year rental, all admin for problem resolution was with the tenant with lack of support from the agency. A shattered window remains unresolved after nearly 4 months with blame attributed to the external contractor they selected. After ending the tenancy the viewings process for new tenants involved daily emails from multiple team members requesting access within 24 hours

Anon · 31 July 2025

Agent replied · 22 June 2026

Thank you for the review, we are sorry to hear of the issues you experienced. We have reviewed all our properties to contact you directly, but have been unable to confirm which tenancy this relates to. Please may I ask you to contact us directly at lettings@seymours-woking.co.uk to provide some additional information, so we can assist further.

5/5

Trustpilot

Joss is wonderful

Joss is wonderful. He was kind, polite, informative, professional, helpful and went above and beyond on numerous occasions. Has a great sense of humour when needed too! I can’t recommend him highly enough. Absolutely 💯 'ten’ stars 🌟 😊.

Miss · 20 August 2024

Agent replied · 22 October 2024

Thank you, Miss Seymour! We're delighted to hear that Joss made such a positive impact. Your recommendation means a lot, and we're thrilled he could provide the support you needed.

5/5

Google

I cannot praise Seymours highly enough and Emma Niemann in particularly as she became our dedicated (in every sense of the word) negotiator. They were quick, efficient but most importantly for us showed integrity throughout the negotiation. It was an emotional transaction because I was selling my family home due to mother's death. Emma was kind and sympathetic throughout. I highly recommend them!

Sally · 9 February 2023

Agent replied · 8 February 2025

Hi Sally! Wow, thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you have taken the time to leave such a lovely review. Thank you again, Emma and the team.

5/5

Google

Seymours was absolutely right choice for selling our house, every member of the team has been so helpful and friendly. David has always kept us up to date with what’s happening, called back, got the answers for all of our questions and when our buyer pulled out had already contacted others who had previously offered and got us another offer within 48 hours. Seymours have also been great with helping us with our purchase and the numerous visits to the property. I would definately recommend Seymours to anyone looking to buy or sell a property in Dorking or surrounding area as the whole team couldn’t have been more friendly and helpful.

Alice · 3 December 2024

Agent replied · 8 February 2025

Hi Alice. Thank you so much for leaving us this glowing review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.

5/5

Google

We needed to move in a tight timeframe and Seymours provided us with reassurance and the confidence that this could happen in the current Brexit climate and they did not fail. We moved exactly when we needed to! David and his team where prompt with getting photos taken and publication onto Rightmove, and immediate viewings. Throughout the rest of the selling process emails where answered rapidly as where all phone calls/messages and enquires, they also provided options for solicitors that they had used and trusted which made the process easier. They were all extremely professional and I would recommend this agency, thank you all very much for making this potentially stressful time smooth sailing!!

Tracy · 10 February 2020

Agent replied · 8 February 2025

Hi Tracy, thank you for your five star review. We're so pleased to hear how you found our services efficient, professional and smooth sailing. We'll be sure to pass the praise onto David and the team. Please don't hesitate to contact us if you require our services again in the future.

1/5

Trustpilot

Avoid for your own safety

Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. Their own workmen recommended works that would have resolved that problem, and were ignored. When we moved out, they tried to charge us for issues that were noted on our move IN inventory, issues that we had reported and they had not fixed, and imaginary things like furnishings in an unfurnished flat. I have rented two flats from them in the past and at both, when it came to viewings for new prospective tennants, they let themselves in without permission- at the first property they let themselves in while I was in the shower after turning up 45min late (thus we assumed the visit was cancelled), at the second despite reminding them of this incident and stating that I was super anxious about it happening again, they did it again. We ended up barricading our front door to feel safe enough to wash or sleep. They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to. Avoid like the plague, especially landlords who may end up liable to their tenants for the harm Seymours cause with their negligence, as they are openly planning to rent the mold-infested flat we have just left out again untreated and not-redecorated. It can only be a matter of time before someone dies from their negligence, don't let it be you.

Shelock · 22 November 2024

Agent replied · 23 November 2024

Thank you for taking the time to share your concerns. We are very sorry to hear about your experience and take these matters seriously. To help us investigate further, could you please confirm which of our offices you rented through?We’d like to understand what happened and address this properly. Your feedback is important to us, and we are keen to resolve this issue.

1/5

Trustpilot

SEYMOURS BIGGEST BUT NOT BEST

Poor service and unparalleled arrogance from the biggest but certainly NOT the best agency. My experience with Seymours has been frustratingly and shockingly dreadful. As managing agents, they are so slow to action property complaints and then behave as though they are doing you a favour. The letting agents have no regard for your time and cancel AFTER the last minute, if they bother at all, or just don’t care enough to show up on time to show a property and then they don’t even have the decorum to offer an apology because of course, you aren’t worthy of their time. Seymour’s are, without a doubt, bullies in the industry who trample over smaller agencies and scrabble to get a few hundred pounds in fees that they did not earn or deserve. Appalling and I hope that I never have the misfortune to deal with Seymours again in any capacity.

T.E.R · 21 November 2024

Agent replied · 23 November 2024

Dear T.E.R,Thank you for sharing your feedback with us. We’re sorry to hear about your experience and would like to address your concerns. As we have 20 offices, could you please confirm which office you dealt with so we can investigate this further?We take all feedback seriously and would like the opportunity to assist you.

5/5

Trustpilot

Amy has been fantastic throughout the…

Amy has been fantastic throughout the whole process, very through explanation on the options I had right from the start and how long each would take to get to completion. Amy has always been very responsive, Dan was also within easy reach to help out. Thank you very much guys.

Gabriel · 3 January 2024

Agent replied · 22 October 2024

Thank you so much for your kind words Gabriel. We're thrilled to hear that you had a fantastic experience with us. Providing a thorough explanation of your options and keeping you informed about the process timeline is a priority for us.We're delighted that Amy and Dan were responsive and readily available to assist you. If you ever have more questions or need assistance in the future, don't hesitate to reach out.Thanks again for choosing us, and we appreciate your positive feedback!

5/5

Google

David and the team have been fab from start all the way through to my very happy completion date! David was always happy to help with any questions or advice along the whole journey which really helped take a lot of stress from the process. I mainly spoke with David, but phoning into the lovely team I was always greeted with a friendly voice and always felt welcome. I would greatly recommend Dorking Seymours to anyone looking for an Estate Agent in the area!

Jessica · 12 January 2020

Agent replied · 10 January 2025

Hi Jessica, thank you for such a brilliant review. We'll be sure to pass the praise onto David and the team. Please don't hesitate to contact us if you require our services again in the future.

5/5

Trustpilot

Good experience

Good experience. I needed to find a 4 bed detached property in lightwater quickly. Jonny showed us round 3 suitable properties at short notice. They all matched our requirements and I put in an offer on one, which was subsequently accepted. Jonny was polite and personable throughout, plus he was very knowledge about the local area.

Rob · 8 August 2023

Agent replied · 22 October 2024

As they say Rob, knowledge is king. We've been a part of the neighbourhood for years, we don't just know the houses and the people that live here, we also the best places to eat, drink, exercise, shop and learn. Thanks for using us and always stick your head to say hi when your passing. Keep well.

5/5

Google

Seymours (Dorking) are absolutely fantastic from start to finish. Their service, attention to detail and commitment to proactive, consistent communication was exceptional! A special mention is deserved by David Driscoll - literally with us every step of the way providing guidance and advice, even going so far as to assist with managing the relationships with other parties involved in the process and keeping things moving forwards. In short, for a first-class experience with excellent customer service - go to Seymours!

Mel · 19 November 2024

Agent replied · 8 February 2025

Hi Mel. Thank you for leaving us this fabulous review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.

5/5

Trustpilot

A massive thank you to Caroline and the…

A massive thank you to Caroline and the Seymours team, you have made the process of buying our first home just that much better! We highly recommend Seymours to anyone looking to buy or selling their house - excellent communication, super responsive and always willing to answer even the smallest questions.

Savannah · 8 December 2023

Agent replied · 22 October 2024

Wow, what an amazing shoutout! A massive thank you for choosing Seymours for your first home adventure! It means the world to us that you had a better experience, and we're thrilled to hear you appreciated our communication and responsiveness. No question is too small for us, we're always here to help!If you ever need anything down the road or have more questions (big or small), don't hesitate to reach out. Wishing you all the happiness in your new home!

5/5

Trustpilot

Charity Holden was very helpful and…

Charity Holden was very helpful and professional and gave excellent advice. We received an offer within 2 days of the property going on the market and completion within 3 months

Mr · 13 December 2024

Agent replied · 22 February 2025

Hi Mr Marshall,Thank you for sharing your experience! It’s fantastic to hear that Charity’s advice and professionalism helped secure an offer so quickly and made the process smooth right through to completion.We’re delighted we could help, and if you ever need assistance again, please don’t hesitate to reach out.

5/5

Google

As we begin our journey with Seymour’s having moved abroad, we were extremely impressed with the way our property has been let out from start to finish! Jamie and his team under Jane were very professional and friendly in their initial approach and their sales pitch was very honest and genuine whilst still ensuring our needs as clients would be taken care of. They helped coordinate and find a tenant very quickly due to their popular and trusted referral network. We are so happy our home is being looked after just the way we would be doing it as if we still lived there. We highly recommend Seymours Dorking.

James · 25 October 2019

Agent replied · 23 October 2024

Thank you James for such a positive review. We will be sure to pass the praise onto Jamie and Jane. Don't hesitate to contact us if you need anything at all.

5/5

Google

We had a brilliant experience with Seymour’s Dorking when buying our first home. We dealt with a few different members of staff including Robbie and David. Both were so responsive on emails and really made the process as smooth as possible! And thank you for the lovely Prosecco on collecting our keys!!

Laura · 22 April 2025

5/5

Google

Seymores have transformed our letting experience, their approach and understanding of the market and ability to work seamlessly as a team pre-selecting tenants suitable for our property resulting in our finding the right tenant quickly. The whole process and the quality of their trusted suppliers leaves us compelled to say they are head and shoulders above the rest. With a physical Dorking office and excellent web and media presence we have no hesitation in recommending Seymores to both landlords and tenants alike.

Martin · 10 November 2024

Agent replied · 8 February 2025

Hi Martin. Thank you for leaving us this excellent review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. Jamie and the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Seymours's Google reviews

Questions about Seymours Dorking

How many reviews does Seymours Dorking have?

Seymours's Mole Valley office has 1,044 reviews across two platforms: 382 on Google, 662 on Trustpilot (across the whole business).

What is Seymours Dorking's rating?

Seymours Dorking is rated 4.5 out of 5 across all 1,044 reviews, and 5.0 out of 5 on Google from 382 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Mole Valley won Platinum; Seymours, Blackwater won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.

Where is Seymours's Mole Valley office?

Seymours Dorking, Cummins House, 62 South Street, Dorking, RH4 2HD, Mole Valley, RH4 2HD.

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