Seymours Dorking reviews

★★★★★ 5/5

Google

Amazing! Great from every aspect and continued to be helpful throughout the entire house buying process. Robbie and team are incredibly knowledgable and will guide you through the whole thing, while educating too. Something which I feel can be forgotten with other agents especially when dealing with a first time buyer! As anyone who’s buying right now might find, the process can be painful. But, dealing with Seymours has been a dream. I would and have already recommended them to friends. Don’t hesitate to get in touch. I really can’t stress how good the service has been and when buying a house, having an understanding team on the other end of the phone is priceless!

Jonah · 24 October 2022

★★★★★ 5/5

Google

I bought a maisonette through Seymours and the team were excellent throughout the whole process. As I was buying remotely and had little knowledge of Dorking, it was particularly important to have an agent that was attentive, responsive and able to manage complicated logistics. I would like to give a specific shout out to Emma and David who were both amazing in helping us push through to completion! I would highly recommend anyone thinking of selling (or buying) a home to go with Seymours.

Ken · 24 October 2022

★★★★★ 5/5

Google

As soon as I met David, when he came to value our property, I felt we should ask Seymours to act as our agents. David and his team, all of whom we met, were very professional, knowledgable, efficient, friendly and approachable. Nothing was too much trouble, and they kept us informed throughout the process. They provided a five star service. I am so glad we chose Seymours to sell our family home. I would highly recommend Seymours to anyone who is buying or selling a house.

Gillian · 24 October 2022

★★★★★ 5/5

Google

Seymours have been brilliant during the sale of our house. From our first meeting with David, they have been so professional and responsive during the whole process of securing us a buyer. Everyone we dealt with was friendly, knowledgeable and well-informed of our situation, clearly a sign of a close-knit and efficient team. Robbie was especially good at chasing others in the chain to reach a successful conclusion. We have absolutely no hesitation in recommending Seymours to others who may be looking to buy or sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Trevor · 24 October 2022

★★★★★ 5/5

Google

We have dealt with Jamie and the Seymours team for a number of years, both their lettings and sales services, and very genuinely they are the best agents we have ever encountered. Customer service, focus and responsiveness is second to none. They are professional but engaging, personable and likeable, and extremely helpful above and beyond what is expected. I would 100% always come to Seymours in Dorking from now on. They have handled rental and purchase for us and have been tremendous. Well done Seymours team. Highly recommended and the best in Dorking by a long way. Jamie especially is a top guy.

Mark · 24 October 2022

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 5/5

Google

We have recently just purchased our first home and Seymours have been extremely helpful. Penny was very friendly and helped us to find the house and get our offer approved. David and Emma were very friendly too, they kept us informed at each step and were very good at keeping the process moving along efficiently. Needless to say, we were very pleased with our experience with Seymours!

Polly · 24 October 2023

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

★★★★★ 5/5

Google

Huge thanks to Emma and the team at Seymours. A really friendly and accessible team dealing with the recent sale of our mother’s home of many years. You really made our lives easier throughout the whole process. Thanks from the whole family. 🌟🌟🌟🌟🌟 …

Liz · 3 December 2024

★★★★★ 1/5

Trustpilot

Unprofessional and GDPR breaching

*updated March 26* Despite asking repeatedly for them to delete my details from their database and never contact me again, and despite the message below, I received ANOTHER sales call. Do not trust them with your details as they clearly don't understand their GDPR obligations or care about individuals.

Jen · 3 March 2026

★★★★★ 5/5

Google

On our first meeting with Robbie we knew we could trust him to deliver what he said. He listened to our requests and took them on board and gave us advice or helpful suggestions to come to our decisions regarding the sale of the property. Seymours kept us informed and updated us regularly on the progress of the sale to its conclusion. Thank you Robbie, David and all the team for working hard to deliver the sale.

Linda · 24 October 2022

★★★★★ 5/5

Google

What a pleasure it’s been purchasing one of Seymours’ properties! The team are all really friendly and kept us updated every step of the way. Rachel was great at giving us a tour and facilitating a supplementary visit. Special thanks to Robbie as well, who really helped to push the whole chain to exchange and keep the momentum going! I wouldn’t hesitate to buy or sell via Seymours again in the future, and would recommend to anyone!

Luke · 24 October 2022

★★★★★ 5/5

Google

We are so grateful to have been supported by expert, friendly, and positive team at Seymours, whilst moving on from our first home. All of the team demonstrate such high standards of integrity and professionalism, and all with a genuine smile. In the context of some inevitable house moving stress, the team at Seymours felt like the safest pair of hands throughout. A special thanks to David and Emma, for all of the above.

David · 11 January 2023

★★★★★ 5/5

Trustpilot

Positive & Professional

I had a thoroughly positive experience with Seymours. From the initial meeting with James, I felt confident I was dealing with a professional & prepared company. I would particularly recommend Kirsty who I dealt with once the sale was agreed. It was a great help personally to have Kristy’s calm & reassuring help & advice.

LK · 25 April 2024

★★★★★ 1/5

Trustpilot

2 weeks and counting too get the…

2 weeks and counting too get the deposit back staff went on holiday so wasn't chased up lack of communication and lack of management avoid if possible if they struggle to chase up the deductions on a deposit after two weeks can you imagine buying a property and then relying on them emailing solicitors ?

Stephen · 24 August 2026

★★★★★ 5/5

Google

Very professional service provided by all at Seymours Dorking leading to the prompt sale of our house in March 2023. In particular Robbie who was our main point of contact, and David the Manager whose knowledge of our village's facilities and benefits no doubt helped in achieving our sale. Finally moving now to pastures new ( August 2023 ). Thank-you all at Seymours!

Graham · 24 October 2023

★★★★★ 5/5

Trustpilot

Amazing experience

Amazing experience We have dealt with Jonny 95 percent of the time , although contact with all of Seymours staff has been great. Jonny especially has been patient on viewings with us and kept us in the loop at all times. We cannot fault them. Every contact has been positive and helpful.

Vanessa · 6 June 2024

★★★★★ 5/5

Trustpilot

What a great team

What a great team. From our initial meeting with Nick and John to discuss pricing and marketing through to day to day discussions pre sale with Sam right the way through to exchange and completion with Jenny, I found the whole team amazing. They made the whole transaction easy, and took a lot of the stress out the process. We will always be grateful to all at Seymours, but especially Jenny. Keep up the good work!

Peter · 2 September 2022

★★★★★ 5/5

Google

Thanks to the Team at Seymours, I had an excellent experience, they are fast efficient and extremely helpful at all times. Nothing was too much trouble and the paperwork was explained and arranged very quickly. I would highly recommend Seymours - thank you Tim and your Team - your assistance was very much appreciated - Steph B

Steph · 26 February 2024

★★★★★ 5/5

Trustpilot

A good experience of Seymours

Although I decided not to buy, I was very impressed by the way Seymour’s, especially Trevor Hunnings, put himself out to facilitate multiple weekend viewings and for constructive and no pressure guidance. I shall come back.

Colin · 2 February 2025

★★★★★ 5/5

Google

Where do I start!? Having left our previous estate agents, who we felt pulled the wool over our eyes with fees yet did little to earn them, Seymours were completely transparent. No messing about or games, they have a refreshing approach and not one single member of staff fits within the dated cliche of the estate agent. Each representative within sales knows their industry inside out and acts with integrity and great trustworthiness. They kept us fully in the loop at all times and have managed to achieve a 5 week sale at probably one of the busiest and most stressful times for the property market. They feel like friends and we’ll kind of miss talking to them! But we feel so fortunate that they have been part of this transaction working on our behalf. They have been of great support at all times, so thank you David and team.

Victoria · 9 February 2022

★★★★★ 5/5

Trustpilot

Found Seymours very helpful

Found Seymours very helpful especially Chris and Clive.Were prompt for viewings, friendly and were happy to help with any queries I had, responding to my emails promptly and keeping me informed all the way.Were most helpful when I wanted the flat cleaned before moving in. Liaising between myself as a buyer and the seller, great communication all round.

Janet · 25 January 2024

★★★★★ 5/5

Google

We have just purchased our first house together through Seymours. I couldn't recommend a more honest, professional but also incredibly kind and understanding team. We looked at a few houses with Seymours and Penny and Emma were knowledgeable about the area and houses we looked at. During the purchase process we hit a few bumps but David was always on hand to help navigate through them making it slightly less stressful. Thank you again!

Sarah · 24 October 2022

★★★★★ 5/5

Google

We recently completed on a house we purchased from Seymours, and working with them was a pleasure throughout, for a number of reasons. When we first booked a viewing, Seymours had a number of houses available in a small area, and made it very convenient to see multiple houses back to back. They were very knowledgeable about each, and were honest when we had a question they didn't know the answer to - they didn't try to blag anything. They also suggested we visit another house on their books which was on our way home, and this suggestion lead to us finding our dream home - a house we had seen but previously dismissed online. Since we were viewing this house after hours, Seymours allowed us to meet and consequently exchange numbers with the sellers, which allowed us a direct connection that reduced a lot of the stress further in the process. From the point of offer being accepted, we worked directly with Robbie. Our process dragged on, and for long periods of time I had radio silence from the agents selling my house, and from my solicitors. throughout it all, Robbie was there chasing on my behalf, keeping detailed knowledge of the rest of the chain and answering any silly house move related questions. Robbie has never been anything but professional, helpful and giving with his time. If it weren't for Robbie I suspect the ultimate exchange wouldn't have happened. He understands that the hard part of being an agent isn't getting an offer, but the aftercare and working with solicitors to work through the process prior to moving. The rest of the staff in the office have been equally friendly and helpful, and since it's a small business I think i've spoken to everyone now. In a sea of very average estate agents, Seymours really stood out. I don't plan on moving any time soon, but should I do so I wouldn't use anyone else.

Rich · 11 January 2022