Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotNever let them manage your contarct
We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them to manage anything for me again. As an example, the first email contact I had with them described a house I struggled to recognise as they had designated various rooms to uses with which we were not familiar.
Sam · 26 August 2026
★★★★★ 1/5
TrustpilotDon’t rent from this state the pull out last second
Worst estate ever!,
They gave us a house to rent, we payed the deposit we payed not only the rent but also the deposit to secure the house, done all the applications and last minute they go the landlord hasn’t signed anything and wants more rent last minute!! The day before the key had to be handed it we where ready with all the moving in stuff and people which WE payed for and this is how they’re treating us never rent from them!, they didn’t even bother fighting and helping us with the situation we’re in
Abdulah · 28 October 2025
Agent replied · 23 November 2025
Hi Abdulah, thank you for sharing this and I am really sorry to hear about your experience. I can completely understand how upsetting this must have been, especially the day before you were expecting to move in.
When a landlord changes their decision at the last moment it puts everyone in a very difficult position, and I am sorry that this left you feeling unsupported. You should always feel that we are doing everything we can for you.
I have passed this on to the lettings partner so we can review what happened and make sure your feedback is properly looked into.
Thank you again for taking the time to tell us, and I am genuinely sorry that this was your experience with us.
★★★★★ 5/5
GoogleI have rented with Seymours for the past 2 years and also recently purchased my first home with them, dealt with the Dorking branch for both.
I have only ever experienced high customer service, prompt responses and always felt like they have gone the extra mile in both renting and buying a property. Fantastic agents (which usually have a bad reputation as I have had my fair share through renting in London) but Seymours were 10/10 throughout my experiences. Thank you to Becky and Tim for rent and Emma and David for buying. Highly recommend!!
Ffion · 1 May 2025
★★★★★ 5/5
TrustpilotActive and effective sales processing from start to end
Very prompt preparation for sale (photos, description etc)Very quick sale. Best & finals after first weekend realised an offer nearly 8% over asking price. Great cash buyer ready to move. Really active “sales processing” to interface between buyer and seller. Jenny was unflappable, despite a spot of diva stuff from our buyers solicitor. Helped bring it to conclusion in time for when we needed the money.
Stewart · 20 August 2024
Agent replied · 22 October 2024
Thank you, Stewart. We’re pleased to hear that the sale went smoothly and that Jenny was able to help navigate the process, even with a few challenges. It’s great to know we could achieve such a positive result for you.
★★★★★ 5/5
GoogleDavid, Emma, and the entire team at Seymours Dorking have been professional, patient and very supportive in the sale of our Dorking flat, especially in these challenging times. David in particular went above and beyond to ensure the sale went through smoothly, which was much appreciated as we now live some 400+ miles away from Dorking. Emma was very generous with her time in supporting the sale by assisting the buyer in their numerous visits to the flat to prepare for intended works. We felt they were always honest and fair, and this gave us every confidence they would get us across the completion line. Thank you to everyone at the Seymours Dorking office for all your help. We really appreciate it. Best wishes for the future.
Alastair · 24 October 2023
Agent replied · 23 October 2024
Hi Alastair. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, Emma and the team.
★★★★★ 5/5
GoogleWanted to write a short review to say how excellent David and his team (notably Emma, Robbie, Rachel and Penny) were over the sale of my parents house in Dorking in early 2023. From the first moment David visited to discuss the market potential, he was extremely engaging and clearly knew his stuff. During the sale his entire team were responsive and I know they worked very hard with the viewings to give a great and sympathetic representation of a home that had been in our family for 40+ years. David also gave me some useful local reliable names for gardening work and other things, which was a huge benefit. Probably most relevantly is that David (within a handful of weeks) had identified what he thought would be the perfect buyers, and he was 100% accurate - he matched them to the house, they loved it and I hope they will have a long and happy family life there. David and team - thank you. Outstanding professionalism and great care. Duncan
Duncan · 24 October 2023
Agent replied · 23 October 2024
Hello Duncan, firstly thank you so much for taking the time to leave us this fantastic review. We really appreciate your kind words and we are delighted that you would recommend us. Thank you again. Jamie, David and the team.
★★★★★ 5/5
GoogleMy partner and I have recently used Seymour's to find us our first home to move into. Working with Becky we found the perfect property on our second try. Tim and Jamie in the office assisted us in getting the documents and references together in no time keeping us attentively updated on any progress made. The process was easy and clear with Seymour's always there to lend a helping hand either via email or a quick call.
I'd strongly recommend Seymour's to friends or family.
Isaac · 24 October 2023
Agent replied · 23 October 2024
Hello Isaac, thank you for taking the time to leave us this wonderful review, we really appreciate your kind words. Jamie and the team.
★★★★★ 5/5
GoogleI had a very long and very complicated sale of my leasehold flat but Robbie and his team at Seymours where just outstanding. From the start they were very professional, getting all the agents round to my flat before it went on the market to make sure they had all the information to do viewings (not like a lot of agents!).
Robbie went above and beyond what you would expect from an agent. Excellent communication throughout the process and after a year and 4 months they didn’t fault or give up on me!
I can’t highly recommend them enough.
Amanda · 24 October 2023
Agent replied · 23 October 2024
Hi Amanda. Thank you so much for the fantastic review, we really appreciate it. We are so happy you had such a great experience with Seymours and that you would highly recommend us. Thank you again! Robbie and the team.
★★★★★ 5/5
TrustpilotRenting with Seymour
I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took just six days. Oil even provided his personal WhatsApp contact, which is rare in the UK. My sincere thanks also go to Holly Summers for all her help along the way.
Mounif Fawaz
Sneer · 19 August 2026
★★★★★ 5/5
GoogleThe Seymours team in Dorking were great during my most recent purchase - they were easy to get onto and helped push the process along to completion. The team are really lovely - I met personally with a number of estate agents in the local area during my search and Seymours were by far the most approachable and able to work with my search criteria. I’d be glad to recommend them or come back in future for a purchase/sale!
Siggy · 24 October 2023
Agent replied · 23 October 2024
Hello Siggy. Thank you very much for taking the time to leave us such a glowing review! We really appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 5/5
GoogleDavid and his team are nothing less than 5 stars. From the initial call for a viewing, right through to completion, the teams communication and knowledge has been fantastic. Buying a house and the process is very daunting, but the team at Seymours Dorking make it so much easier and always on hand to help where they can. Thank you team, amazing work!
Gareth · 24 August 2024
Agent replied · 23 October 2024
Hi Gareth. Firstly, thank you for leaving us such a lovely review. We are thrilled that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
★★★★★ 5/5
TrustpilotSold in a short time and was fairly painless
With their wealth of experience Seymour’s gave good advice and tried to make the whole process of selling our house as painless as possible over the shortest possible time. We read that on average it tasks 19 viewing before you might get an offer - in the space of about 2 weeks we had about 25 viewing before the offer that lead to sold stc. Which we were pleased with in the current housing market. Jeff and team were punctual and courteous and let us know if there were any changes to viewing. I guess I was expecting more feedback for each of the viewing but I understand that if people are not interested for whatever reason there is not much you can do about it - so just move on.
Nicky · 12 September 2023
Agent replied · 22 October 2024
Thanks for the review Nicky We spend a great deal of our time listening to our buyers to identify their needs. We then use this knowledge to help match the property to the person. It takes a lot of time, but it's time well spent for everyone's property journey. It's equally important to get the viewing feedback as this helps build up the picture of what potential buyers think, but as you rightly say, we can't force people to provide feedback.
★★★★★ 5/5
Trustpilot5* Experience as first time buyers!
We felt very supported by the Seymours team throughout the whole process of buying our first house. They showed us multiple listings we’d seen online, but it was one of the agents, Anthony, who recommended us to look at a property we thought was out of reach, which ended up being the absolute perfect fit - we’re so pleased we took his advice and gave it a shot! As we were first time buyers, we needed some guidance throughout the buying process and we couldn’t recommend this team more, particularly Krisy. All of our queries were addressed immediately and we trusted Krisy - she gave us confidence working with our solicitors by sharing her knowledge on the process and supported us all the way to completion.A big thank you to all the team we worked with, we wouldn’t have got our new home without you!
Hayley · 19 August 2023
Agent replied · 22 October 2024
The property journey for any FTB should be pleasurable and one to remember. Pleased we could help make that happen. Enjoy making your new house a home.
★★★★★ 5/5
TrustpilotI have been searching for a suitable…
I have been searching for a suitable property for many months so have had dealings with all of the estate agents In & around the area . I have found Seymour’s to be the most professional , friendly & the level of communication has been superb . I have been kept in the loop & updated at every point & I have appreciated that immensely . Lack of communication has been an issue with other estate agents . Gary has been especially helpful & so too has Simon .
Mrs · 25 July 2023
Agent replied · 22 October 2024
It's such a basic thing to do - talk! For us, it doesn't matter who to, the buyer, the seller, the solicitors, mortgage brokers, other agents in the chain, we don't even mind doing their job for them, in fact, we expect it. One thing is for sure, open and honest communication underpinned by knowledge, makes the whole journey so much more enjoyable for both you and us. Thanks for using us Mrs Phillips and we love to be recommended.
★★★★★ 5/5
GoogleA huge thank you to Robbie and all the team at Seymours. I have dealt with Jamie and the rental team who were amazing and when we decided to sell the property Robbie and the sales team. All are extremely knowledgeable and really know the market. They are kind patient and go above and beyond. What a great team they all are. I would not hesitate to recommend them and will definitely use them again.
Jo · 24 October 2023
Agent replied · 23 October 2024
Hello Jo. Thank you so much for taking the time to leave us such a great review. We really appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, Robbie and the team.
★★★★★ 5/5
GoogleSeymours, and particularly Tim, have been a ray of sunshine in an otherwise pretty bleak market for renters!
From our first interactions, through to signing the agreements and moving in to a property via Seymours, we could not have asked for anything more - Tim and the team have been proactive, communicative, effortlessly friendly and they truly have gone the extra mile to ensure everyone's best interests are protected. We cannot recommend Seymours highly enough!
Jack · 24 October 2023
Agent replied · 23 October 2024
Hi Jack & Vicki. Thank you so much for the positive review, we really appreciate it. We are so happy you had a smooth rental process with Seymours and that you would highly recommend us. Thank you again! Tim.
★★★★★ 5/5
TrustpilotSeymours Horsell Are Simply The Best!
After 19 long weeks with a previous estate agent and only 4 viewings, I was a bit disillusioned about selling my property. Seymours in Horsell have been absolutely brilliant from start to finish. They gave me a full and honest appraisal of the market, a competitive price and a fair contract length. Archie was the ultimate professional, turned up on time, called when he said he was going to, friendly and I genuinely felt that he cared. After just a few weeks, I am thrilled to say I have sold and it is thanks to the diligence and care from the whole team who I can’t thank enough. They have helped me realise my dream of moving abroad and I couldn’t recommend Archie and the Horsell Seymours team highly enough.
Donna · 12 May 2023
Agent replied · 22 October 2024
What an amazing review Donna, thank you so much for taking the time and of course for using us. Keep well.
★★★★★ 5/5
GoogleDavid and the team were fantastic throughout our house purchase. They kept us well updated and communicated clearly every step of the way. Really made the process smoother - highly recommend!
Kieran · 9 August 2025
Agent replied · 8 September 2025
Hi Kieran. Thank you for leaving us this great review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
★★★★★ 5/5
TrustpilotOutstanding Service from Chris Pyle, Made Our Dream Home a Reality
We had the pleasure of working with Chris Pyle as our sales agent, and he was honestly amazing! We had some very specific requirements, but Chris was patient, flexible, and always kept us updated every step of the way. His dedication and hard work made finding our dream home possible, and we couldn’t recommend him more highly!
Patricia · 7 October 2025
★★★★★ 5/5
TrustpilotHighly recommended!!
I recently bought my flat with Seymours Estates. My estate agent Clarissa was absolutely incredible. She was so sweet, thoughtful, could always keep me calm when things got stressful..I was selling a flat with another agent at the same time. The difference was striking. With this comparison, I realized how proactive an agent could be. I was so lucky to have Clarissa with me during this long journey. Her kindness warmed my heart.Seymours is very lucky to have Clarissa as an employee. She is really an asset. Thank you Clarissa, thank you Seymours, I could not recommend them highly enough!
T · 31 March 2023
Agent replied · 22 October 2024
Clarissa is a star! Thanks for highlighting the fantastic work she does as part of the Woking team
★★★★★ 5/5
TrustpilotA really good level of service and support
Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible. A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.
Colin · 9 December 2024
Agent replied · 22 February 2025
Thank you for your kind words! We’re glad the Seymours Dorking team could support you through what sounds like a challenging process.Emma will be delighted to hear how much you appreciated her proactive help, both during and after the sale.If there’s anything else we can assist with, please don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotHappy Buyers
Seymour’s have been outstanding in helping us secure an offer on our first home, we received a call from Seymour’s within 30 minutes of us sending in our enquiry through via Rightmove, a viewing was arranged for the next Tuesday. On the day of the viewing the agent was prompt and on time and it was clear that he knew the property as he was well informed and able to provide us with plenty of info as well as answer any questions we had. The experience was very pleasant and we loved the property. We called Sarah to put an offer in first thing in the morning. Sarah was always friendly, polite, professional and calm. She was so helpful and lovely, she really made the whole process much smoother as she took some time to get to know us and to understand why we loved the property. Our offer was accepted and Sarah broke the news to us and was equally as happy for us! Thank you to all the team for Making this happen!
Paula · 3 March 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review of your experience with Seymours. We're thrilled to hear that we were able to help you secure an offer on your first home.At Seymours, we understand that finding the perfect property can be a daunting task, which is why we aim to provide our clients with a hassle-free and enjoyable experience. We're delighted to hear that our team was prompt, knowledgeable, and able to answer any questions you had during the viewing.We're also glad to hear that Sarah was able to provide you with excellent customer service, making the whole process much smoother. Our team takes great pride in providing a friendly, professional, and calm service to our clients.We appreciate your kind words and are delighted that you chose Seymours to help you find your first home. Congratulations on your offer being accepted, and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotSafe & Professional set of hands
We have a small portfolio of properties and have worked closely with Jamie at Seymours for a number of years having instructed them to look after all our letting and management.We have found Jamie to be professional and proactive in ensuring our properties are well let to reliable tenants, and whether markets are stable or volatile Jamie has maintained a level head in advising the best course of action for us.As and when any issues arise, Jamie and his team attempt to resolve them swiftly and amicably and I’ve always found him to have our best interests at heart.We continue to work with Jamie, and Seymours and would highly recommend them to any property owner looking for a reliable set of hands in sales, letting or management.
Paul · 16 February 2023
Agent replied · 22 October 2024
Thank you for taking the time to write this review. We're thrilled to hear that you've had a positive experience working with Jamie and the Seymours team for the management of your property portfolio. It's great to hear that Jamie has been professional, proactive, and provided you with reliable advice. We're glad to have been able to provide you with excellent service and look forward to continuing to work with you in the future.
★★★★★ 5/5
GoogleSeymours recently helped me sell my flat and I am so pleased that I chose them. The entire team are the perfect balance of personable and professional, and when things became less straight forward with my sale, their enthusiasm to find a new buyer and get things over the line was invaluable. A big thank you to Emma, David and Robbie and the rest of the Seymours team.
Charlotte · 28 December 2023
Agent replied · 23 October 2024
Hi Charlotte. Thank you so much for leaving us such a lovely review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
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