Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhere do I start!? Having left our previous estate agents, who we felt pulled the wool over our eyes with fees yet did little to earn them, Seymours were completely transparent. No messing about or games, they have a refreshing approach and not one single member of staff fits within the dated cliche of the estate agent. Each representative within sales knows their industry inside out and acts with integrity and great trustworthiness.
They kept us fully in the loop at all times and have managed to achieve a 5 week sale at probably one of the busiest and most stressful times for the property market. They feel like friends and we’ll kind of miss talking to them! But we feel so fortunate that they have been part of this transaction working on our behalf. They have been of great support at all times, so thank you David and team.
Victoria · 9 February 2022
Agent replied · 8 February 2025
Hello Victoria! Firstly, thank you so much for taking the time to leave us such a lovely review! We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
TrustpilotA good experience of Seymours
Although I decided not to buy, I was very impressed by the way Seymour’s, especially Trevor Hunnings, put himself out to facilitate multiple weekend viewings and for constructive and no pressure guidance. I shall come back.
Colin · 2 February 2025
Agent replied · 22 February 2025
Thank you, Colin. We really appreciate your kind words. Trevor and the team always strive to provide a helpful and pressure-free experience. We’d love to assist you again in the future.
★★★★★ 5/5
TrustpilotFound Seymours very helpful
Found Seymours very helpful especially Chris and Clive.Were prompt for viewings, friendly and were happy to help with any queries I had, responding to my emails promptly and keeping me informed all the way.Were most helpful when I wanted the flat cleaned before moving in. Liaising between myself as a buyer and the seller, great communication all round.
Janet · 25 January 2024
Agent replied · 22 October 2024
We're glad Chris and Clive could help with your journey throughout the process. It's great to hear that you found our communication helpful and that we could facilitate the cleaning of the flat before your move-in. If you ever need anything in the future, don't hesitate to reach to get in touch.
★★★★★ 5/5
GoogleWe have just purchased our first house together through Seymours. I couldn't recommend a more honest, professional but also incredibly kind and understanding team.
We looked at a few houses with Seymours and Penny and Emma were knowledgeable about the area and houses we looked at. During the purchase process we hit a few bumps but David was always on hand to help navigate through them making it slightly less stressful. Thank you again!
Sarah · 24 October 2022
Agent replied · 23 October 2024
Hi Sarah. Firstly, thank you so much for taking the time to leave us such a fantastic review. We really appreciate your kind words.
We are so pleased you have had such a brilliant experience with us and that you would highly recommend us! Thank you for your continued support. Kind regards, David and the team.
★★★★★ 5/5
GoogleWe recently completed on a house we purchased from Seymours, and working with them was a pleasure throughout, for a number of reasons.
When we first booked a viewing, Seymours had a number of houses available in a small area, and made it very convenient to see multiple houses back to back. They were very knowledgeable about each, and were honest when we had a question they didn't know the answer to - they didn't try to blag anything.
They also suggested we visit another house on their books which was on our way home, and this suggestion lead to us finding our dream home - a house we had seen but previously dismissed online. Since we were viewing this house after hours, Seymours allowed us to meet and consequently exchange numbers with the sellers, which allowed us a direct connection that reduced a lot of the stress further in the process.
From the point of offer being accepted, we worked directly with Robbie. Our process dragged on, and for long periods of time I had radio silence from the agents selling my house, and from my solicitors. throughout it all, Robbie was there chasing on my behalf, keeping detailed knowledge of the rest of the chain and answering any silly house move related questions. Robbie has never been anything but professional, helpful and giving with his time. If it weren't for Robbie I suspect the ultimate exchange wouldn't have happened. He understands that the hard part of being an agent isn't getting an offer, but the aftercare and working with solicitors to work through the process prior to moving.
The rest of the staff in the office have been equally friendly and helpful, and since it's a small business I think i've spoken to everyone now. In a sea of very average estate agents, Seymours really stood out. I don't plan on moving any time soon, but should I do so I wouldn't use anyone else.
Rich · 11 January 2022
Agent replied · 10 January 2025
Hi Rich. Thank you so much for taking the time to leave us such a detailed and fantastic review!
We really appreciate your kind words and glad you had such a great experience.
If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
Trustpilot"Stressfull" or "Stressless"
Natalie engaged with me in October this 2021 regarding my property purchase. From the outset her professional manner, and commitment to supporting me was obvious from the start. I qualify this statement further because when Natalie said she would do something she did, and her communication was nothing short of excellent. Natalie also helped me with some issues prior to exchange of contracts & ensured I was happy, and indeed the other interested parties, never an easy ask these days. I have nothing more than positive feedback, and Seymours are very fortunate to retain Natalie as she is a great asset to the business. Thank you Natalie for making a very stressful event as “stress-less” as possible. I can’t recommend you enough, great experience supported by your determined professionalism.RegardsSteve Weild
Steven · 7 December 2021
Agent replied · 22 October 2024
What an incredible review Steven! These things always mean so much to the team and Natalie will be especially delighted to read your review. Thanks for taking the time and keep well.
★★★★★ 5/5
GoogleExcellent service, highly recommended. We had a couple of houses purchases fall through and the process became quite stressful but David and his team were incredibly supportive. David was always contactable, reliable and professional. He remained a calm and reassuring presence throughout. We’re now in our new home and delighted with it. Many thanks to David, Emma and the whole team.
Jen · 24 October 2023
Agent replied · 23 October 2024
Hello Jen. Thank you so much for the fantastic review, we really appreciate it. We are so happy you had such a great experience with Seymours and that you love your new home! Thank you again! David, Emma and the team.
★★★★★ 5/5
GoogleWow what service . Exceptional attention to detail. Kind & friendly . Went above & beyond on all communication. David and the team are amazing , they sold our house on the first day!! Honestly the best service I’ve ever experienced in years of house selling . Highly recommended.
Julli · 25 June 2024
Agent replied · 23 October 2024
Hi Julli. Thank you for leaving us such a lovely review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
★★★★★ 5/5
GoogleWHAT A TEAM!
Literally everyone at Seymours has been a pleasure to deal with from start to finish of our property sale.
Not your "Typical" estate agents, these guys are personable, proactive, efficient and to put it simply, they are incredibly good at what they do.
Oh, and you always get a friendly reception on the phone and email!
Special mention to Emma for always being a step ahead and making things happen to reach the dreaded June deadline.
To all at Seymours Dorking, Thank you Thank you Thank you!
Lee, Michelle & Arthur
Lee · 24 October 2021
Agent replied · 23 October 2024
Hello Lee! Firstly, thank you so much for taking the time to leave us such a great review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
GoogleFrom start to finish David and the team are right with you. Constantly updating you on the process and ironing out issues very quickly along the way. Yes, there is a lot of choice when choosing an Estate Agent but I can honestly say you won't get a better service than from Seymours. If you are looking to move your first call has to be Seymours and I promise you won't look back. Competitive rate but worth every penny.....highly recommended.PositiveResponsiveness, Professionalism
Simon · 24 October 2021
Agent replied · 23 October 2024
Hello Simon. Thank you so much for taking the time to leave us such a great review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
GoogleA couple of years ago we purchased our house through Seymours and were pleased with their service and attentiveness at the time, so we recently chose them to assist us now it's time to sell. No doubt, given the stamp duty holiday ending, the past month will have been an incredibly busy and stressful time for the company, but Robbie, David and the team were very quick to respond to any queries, proactive in their liaisons to progress the sale, always patient, friendly and helpful, and couldn't have made the process any smoother for us. We are very grateful - thank you!PositiveResponsiveness, Quality, Professionalism, Value
E · 24 October 2021
Agent replied · 23 October 2024
Hello Emma! Firstly, thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
GoogleI cannot rate Seymours in Dorking highly enough. David is an absolute legend. I really mean that. We had a tricky, protracted sale and purchase which turned out to be a bit complex. Throughout the process David has been absolutely amazing. From the very beginning of the process, the team at Seymours were excellent and so professional. My house sale details were delivered quickly and of great quality- lots of people commented on the style and look of them which does help a sale! The communication has been outstanding; excellent customer service from all the team and proactive marketing. From the start, the team listened to our needs and fully understood the time constraints and pressures we had. In the latter part of our process, without a doubt, David held our chain together and kept it moving. He also willingly gave us great advice on our purchase when we ended up in a bidding war. Being local helps him understand the demands of the local market in Dorking and he also knows the network of other professionals needed in house sales and purchases.
I have bought and sold many properties over the years and I can honestly say I have NEVER met an Estate Agent like him. He has definitely gone above and beyond to help us and the chain. I would unreservedly recommend Seymours.
Jemma · 24 October 2021
Agent replied · 23 October 2024
Hi Jemma. Firstly, thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
Trustpilotwas looking for place to rent
was looking for place to rent. Sam Grundy excellent. Always responded to me and helped me view and secure property. Needed the help as I am disabled and Sam made sure someone waited for me as I am slower due to my mobility issues.
Maria · 27 August 2024
Agent replied · 22 October 2024
Thank you for your review! We're pleased to hear that Sam was able to provide the support you needed and ensure a smooth process. It's great to know he took extra care with your mobility needs. If you need anything else, we're here to help!
★★★★★ 5/5
TrustpilotSeymours in Horsell (particularly Tom…
Seymours in Horsell (particularly Tom Biffen, Charlie Hanlon and Serena Provenzano) are a pleasure to work with. They make an efficient team which gives pragmatic and commercial advice and achieves agreed objectives in a cost-effective and timely manner. They are also very patient when it comes to shepherding clients through challenging decision-making!
JT · 5 April 2024
Agent replied · 22 October 2024
That's great JT, thanks for the review. Communication for us is a really big thing but more importantly, we try to treat people the same way we would want to be treated.
★★★★★ 5/5
GoogleDavid and his team, especially Emma, were fantastic throughout my house sale. The insight and support they gave me, in a difficult market, was fantastic. I found everyone professional and friendly, which gave me a lot of reassurance throughout the entire process
Matt · 23 September 2024
Agent replied · 23 October 2024
Hi Matt. Thank you so much for leaving us this glowing review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. Emma and the team.
★★★★★ 1/5
TrustpilotHiding information on a defective lease
I have been attempting to purchase a 2 bed since October last year. During which we discovered a defective lease that my lender rejected my mortgage for.Seymours hid their knowledge of this defective lease along with an awareness that the managemeny company does not want to budge on changing it.Information like this should be provided to anyone who makes an offer, a company that is willing to lie about something that can harpoon a sale like this is not to be trusted and I will never be using their service again.
Rihc · 12 February 2025
Agent replied · 22 February 2025
I'm sorry to hear about your experience and understand how frustrating this must have been. We take feedback like this seriously and would like to look into it further. Could you let us know which office you were dealing with so we can investigate this properly?
★★★★★ 5/5
GoogleExcellent service, particularly from Emma, who kept us informed throughout the process and was very responsive when we had questions. The team made selling our home as painless and stress free as possible.
We particularly liked the open day approach at the start of the marketing campaign which yielded an offer and agreed sale within 2 weeks of going on the market.
Very professional and would recommend.
Richard · 16 July 2025
Agent replied · 17 October 2025
Hi Richard, thank you so much for taking the time to leave us this brilliant review, we really appreciate it and are so glad that you would recommend us. Emma and the team.
★★★★★ 5/5
GoogleI would like to say a huge thank you to Tim, Becky and the whole team Seymour’s Dorking, absolutely amazing customer service, from the first contact very polite and considerate, help me and my partner through the whole process and we got the keys earlier then expected. We are very happy, thank you all
Lucas · 9 February 2024
Agent replied · 8 February 2025
Hi Lucas. Thank you so much for leaving us such a lovely review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. Tim and the team.
★★★★★ 5/5
TrustpilotI recently rented my first flat with Seymours
I recently rented my first flat through Seymours, and Olivia and Georgia were exceptionally helpful throughout the entire process. They guided me through every step, providing clear explanations and promptly answering all my questions. Their professionalism and support made the experience smooth and stress-free. Highly recommend their services!
Diren · 5 June 2024
Agent replied · 22 October 2024
Thank you for your fantastic review! We're thrilled to hear that Olivia and Georgia provided you with exceptional help throughout the renting process. Your kind words about their professionalism and support mean a lot to us. We appreciate your recommendation and are glad we could make your experience smooth and stress-free.
★★★★★ 4/5
TrustpilotGreat valuation, marketing and sales progression but limited knowledge of agents at viewings
The reason I selected Seymours to market my property over other agents was due to the volume of helpful data provided for valuation and the "testing of the water" on the value with a few viewings which enabled us to adjust the marketing price before it went online and I had several viewings with two offers very quickly. The Sales Progression Team (in my case Clive and Tracy) were very helpful throughout. The reason I haven't given this 5* is because I understood from my buyers later that the agent that showed them around my property knew very little about it and a point I wanted all viewers to know about was NOT made clear and could have jeopardised the offer that I had accepted.
TUCKER · 5 February 2025
Agent replied · 22 February 2025
Thank you for your feedback. I’m glad you found our valuation process and sales progression team helpful in securing your sale. I appreciate your comments about the viewing experience and will take this on board to ensure important details are always communicated clearly. If there’s anything else I can do, please let me know.
★★★★★ 5/5
TrustpilotPartnership approach to moving
Honest, kind, professional, integrity, hard working and always going the extra mile are just some of the words we could use to describe James & the Seymour's, Grayshott team. They worked in partnership with us tailoring their way of working to fit with our needs. Nothing was too much trouble and everything they did was to help us make the right decisions to suit us. They are decent, knowledgeable and brilliant people to work with and we can't recommend them highly enough.
Sara · 4 February 2025
Agent replied · 22 February 2025
Thank you for your kind words. I'm really pleased I could support you throughout the process, and that our approach worked well for you. Your recommendation means a lot, and if you need anything else, don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotHighly professional and good knowledge of the local market
I was very pleased with the service that I received from Tracey and her team. The approach from Seymours has been highly professional and they have consistently provided honest and sensible advice, informed by their knowledge and understanding of the local market. Tracey secured a decent number of viewings and found me a buyer during a difficult period for house sales.
P · 17 August 2023
Agent replied · 22 October 2024
That's really kind, its been our pleasure helping you on the journey.
★★★★★ 5/5
TrustpilotHappy customers!
We have used Seymours for many years, being our agent for our rental and for selling and buying property. You've no need to use anyone else in Dorking really! They listen to what you want and need and do what they can to make that happen. They were amazing working on our behalf when we experienced an unpleasant tenancy, from beginning to happy ending. The whole team at Seymours are super friendly and they don't mind how much you email or call....which was a lot! Great team all round! Will be using again when the time comes.
Claire · 22 January 2025
Agent replied · 22 October 2024
Great to hear Claire. It’s always a pleasure working with you, and we really appreciate your continued trust in the team. We know how important it is to have the right support, especially during challenging times, so we're glad we could help. Looking forward to working with you again in the future.
★★★★★ 5/5
GoogleOur recent house purchase was a very smooth and stress free process thanks to Seymour’s Dorking. We were kept up to date throughout and any queries were swiftly dealt with. David and other staff were approachable and friendly.
Sue · 16 October 2024
Agent replied · 8 February 2025
Hi Sue. Thank you for leaving us this excellent review. We are really pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
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