Trusted Agent profile · Mitcham, Surrey

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Goodfellows Mitcham reviews

★★★★★ Excellent

549 reviews across 1 platform

7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA

Part of Goodfellows, see every office.

Goodfellows's office in Mitcham, Surrey, at 7-8 Fairgreen Parade, is rated 4.7 out of 5 across 549 reviews on 1 platform, including 549 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.

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4.7 / 5

549

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mitcham office, from every platform, shown as written. First names only.

5/5

Google

Although the landlord decided to take the property we wanted off the market, Suzanne Mortimer was absolutely fantastic and provided timely, friendly and professional communications. I would absolutely recommend them for their customer service, they didPositiveQuality, Professionalism

Oliver · 27 June 2022

Agent replied · 26 June 2024

Dear Oliver sorry that the property was taken off the market but thank you for saying that you would absolutely recommend us for our customer service and in particular highlighting Suzanne. Kind regards Goodfellows Mitcham.

5/5

Google

Sold my flat through Goodfellows end of Jan 20. Despite some challenging issues with the buyer & his conveyancer, Omar delivered excellent service. His communication helped to keep everything on track. Together with his manager Jamie they both delivered excellent service. I have dealt with Goodfellows for approx 14 years as the flat was Let through their Mitcham office. All in all the service & experience from Omar & Jamie was excellentPositiveResponsiveness, Quality, Professionalism, Value

Knew · 13 July 2021

5/5

Google

I cannot recommend and thank Goodfellows Mitcham enough for their hard work and support in getting my house sold and then subsequently dealing with my purchase. The communication was open and frequent and I never doubted that I could trust them to act for me. My sale wasn't easy and when my buyer's solicitor was holding up the chain, Jonathan went beyond the call of duty to get everything over the line. Thank you so much to Cathi, Jamie and Omar but a special shout out to Jonathan who especially looked after for me.

Gemma · 27 March 2020

5/5

Google

I am a first time buyer and i went out on viewings with countless agents and i must say s big thank you to Jonathon Walugembe who was very kind and patient with me and took the time to explain and help and reassure me when ever i needed something explained. I would recommend Goodfellows Estate Agents especially Jonathon he has made my journey of buying and selling little less stressful out of all the different agents i met on my journey of selling snd buying my first home i gound Jonathon to be the best sales negotitor by far so i give him 5 stars for a job well done and a note for management i feel he deserve a lot more than 5 stars a bonus for a job well done.

Sadie · 19 March 2020

5/5

Google

I would like to thank Gareth, the agent from the Goodfellows Mitcham office, for his warm and helpful attitude. He eagerly assisted with any issue or question I had and helped me prepare all relevant documents. Gareth made me feel calm and confident everything will be okay. Thank you!

Delyana · 16 September 2019

Agent replied

Delyana, We couldn’t be happier that Gareth provided you with a great customer experience. Thank you for taking the time to leave this review.

5/5

Google

I had a wonderful conversation with Reece today. He was exceptionally professional and incredibly helpful in providing us with the information we needed. Reece made our entire experience smooth and enjoyable. I would highly recommend him to others!

Adna · 16 August 2024

5/5

Google

Despite the difficult market conditions James assured me he would find the right buyer for my flat, he did not let me down. Within two weeks he had found me a lovely buyer. Throughout the transaction James has been enthusiastic and helpful to myself and the buyer. Thank you James, great job.

Jeannette · 6 November 2023

5/5

Google

Musa was very helpful and professional. He was clear and would offer advice on the covid tests that were required at the time to view the property. Any concerns that we had, he would pass them on and communicate effectively. Thank you Musa!

Andrea · 16 March 2021

Agent replied

Dear Andrea , thank you for making this review so relevant to what we are all facing and illustrating how Musa as an agent helped you in the process and that he was both helpful and professional. Kind regards Goodfellows Mitcham

5/5

Google

Can’t thank the team enough Sarah, Joel, Lee and team so caring kind patient and so professional, can’t thank you enough for dealing with our difficult situation! You are all amazing!

Arlene · 19 November 2024

5/5

Google

Benjamin was very thorough in the viewing process. Extremely professional and easy to talk to with a great sense of humour.

Sara · 31 March 2025

5/5

Google

Excellent service provided by the team. In particular Reece who went above and beyond to get my property sold! Truly grateful for all your effort.

Joan · 3 June 2023

Agent replied · 24 June 2023

Dear Joan thank you so much for your review , Reece will be delighted to read this and we hope it will encourage other local people to use our service. Really kind of you ...kind regards Goodfellows Mitcham

5/5

Google

Very impressed by the Goodfellows team and in particular Omar Shosanya. The transaction went through very quickly and this was in no small part due to Omar. It was easy to get in touch with him and to arrange property visits. He was always very efficient, professional and willing to put himself out.

Paul · 16 September 2023

5/5

Google

Our lettings negotiator at Goodfellows - Gareth was very helpful throughout the whole process (if it wasn't for his professional flair, we wouldn't have found our perfect flat in the first place!) and continues to be attentive, professional and helpful even after we moved in. Highly recommended!

Rugilė · 16 September 2019

Agent replied

Thank you Rugilė for sharing your experience and mentioning the excellent service you received from Gareth. We wish you all the best in your new property.

5/5

Google

Big thanks to Reece Gunn for our conversation! For someone like myself without much understanding of the local market, Reece was professional, knowledge and very considerate when addressing my queries & concerns. Would recommend to anyone

C · 14 August 2024

5/5

Google

I bought a house with Goodfellows. Unlike other estate agents they never tried to push houses onto me that did not match my needs. Every house they showed was worth serious consideration. Once the buying process was underway they were constantly in touch, keeping me up to date with what the hold -ups were so that I never had to worry that the sellers were pulling out. Later I decided to let the property out, and the tenant finding process was excellent. The tenants they found us were excellent at paying rent, even when their business was badly effected by Covid, until it was not possible for them anymore, at which point they gave notice and left of their own accord. Goodfellows promptly found replacement tenants, who have been with us for 3 years now, never to date being late with rent. Our needs are best met by the "tenant find only" option, as our tenants have always bin punctual with rent, and the tradespeople that Goodfellows use are a little high end for us. However if you want the extra peace of mind you can go for the "rent collection" or "full management" options. Even at our level, Goodfellows are very active in keeping us up to date with what we need to be doing as regards the law, and dealing with all the paperwork when it is time to renew contracts. Our main contact at Goodfellows was initially Nelson Samuel-Onyugo, who was extremely friendly and reassuring. Since then we have dealt with many members of the team who have all been extremely helpful and responsive. To name a few: Laura Lindsay, Lesley Hancock, Helen Spink, Julie Wheatley, Suzanne Mortimer, Linda Marshall, Keven Teixeira. Most recently we needed to find new tenants and Reece Parkinson-Gunn found us a lovely family to move in right after the old tenants left.

Wajid · 15 October 2024

5/5

Google

I have bought a number of properties with Goodfellows Mitcham and can only give the highest recommendation. Not just because of the professionalism of everyone at the branch but also for the fact that when a sale is difficult they do not give up until completion. A special mention to Recce who has been fantastic and continues to be so. Thanks to all the team

Zvi · 13 July 2022

5/5

Google

Gareth was very helpful and informative to us when we were renting a property. He provided us with all information we needed to make and always knew alot about the property as well as the process of renting one. Highly recommended working with Goodfellows, especially Gareth.

Aneta · 16 September 2019

Agent replied

Thank you Aneta, for leaving us a five star review and recommending the service you received from Gareth.

5/5

Google

I went through Goodfellows to find my rental property and I was thoroughly impressed with Goodfellows and particularly Gerald. I had such a nice experience, he answered any queries I had promptly and was very helpful. His communication was fantastic and I highly recommend using Goodfellows. Thank you to Gerald and Nelson for all their help.

Iola · 23 May 2023

5/5

Google

Sadly our purchase didn’t happen but Goodfellows were brilliant in selling our property, we worked with Kollis who was amazing and really helpful, approachable and always on hand to offer guidance and assistance.PositiveProfessionalism

Sheldon · 24 June 2022

Agent replied · 23 June 2024

Dear Sheldon , we are sorry that your purchase didn't happen but thank you for allowing us to sell your home and posting this review which highlights Kollis as being amazing , and really helpful. Kind regards Goodfellows Mitcham.

5/5

Google

Very impressed with Jonathan and the team. Efficient, proactive, informed and an absolute pleasure to deal with. … More

Simon · 1 April 2025

5/5

Google

Kollis was always pleasant and available to answer all our questions promptly even on her days off. Kollis was very helpful and kept us up to date during the process to ensure every step was carried out smoothly. The turn-around to completion was very quick which shows the level of competency and dedication. Well done Kollis. We could not have asked for a better agent.

Elisabeth · 15 May 2022

5/5

Google

We recently bought our first property through Goodfellows. Jack was particularly responsive and helpful in getting the sale over the line, and I don't think we could have done it without him! The rest of the team were also very friendly and helpful.

P · 29 February 2024

5/5

Google

Gareth and the team were really helpful throughout the process of letting our property. They were very knowledgeable about the area, the tenant market and provided really useful advice and information, over and beyond their remit. Thank you so much for all your help!

Willorna · 16 September 2019

Agent replied

Dear Wills, Thank you very much for taking the time to write a review. We are glad to hear you were happy with the service you received from Gareth.

5/5

Google

Really helpful when showing around the property, and was ready to answer any questions i had, Reece Parkinson-Gunn was extremely polite & professional!

Oyin · 17 January 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Goodfellows Mitcham

How many reviews does Goodfellows Mitcham have?

Goodfellows's Mitcham office has 549 reviews across 1 platform: 549 on Google.

What is Goodfellows Mitcham's rating?

Goodfellows Mitcham is rated 4.7 out of 5 across all 549 reviews, and 4.7 out of 5 on Google from 549 reviews.

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards: Goodfellows, Mitcham won Trusted Agent; Goodfellows, Morden won Gold; Goodfellows, London won Gold.

Where is Goodfellows's Mitcham office?

Goodfellows Mitcham, 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA.

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