Wilson Peacock Milton Keynes reviews

★★★★★ 5/5

Google

Wilson and Peacock have been brilliant keeping me up to date with viewings Tamsin has been my main contact and is great very professional and friendly she is a credit to you Shaun.

Sue · 20 October 2023

★★★★★ 1/5

Google

The worst company to deal with when it comes to renting. Spent nearly 3 months getting sorted to move into a property paid the holding deposit, signed the tenancy etc was told the previous tenants had moved out in December to then be told 2 weeks before were due to move that the previous tenants are refusing to move out. So now me my partner and my children will potentially end up homeless because of their lies. Avoid them like the plague

Micheala · 26 October 2023

★★★★★ 1/5

Google

I had an extremely unsatisfactory experience with the lettings service. From the beginning of my tenancy until check-out, I received poor service and I am completely dissatisfied with their performance, to the point that I don't even think they deserve a single star rating. I am still waiting for my deposit to be returned and despite numerous phone calls and three visits to the office, no action has been taken. I will be raising a complaint with DPS soon. In addition to Wilson Peacock, Countrywide who manages the property maintenance and check out service is even worse. I would advise you to be cautious of ALICE COOK, JAMES, JOSH, TRINITY and ABDULAI SESAY, as they have made false promises in the past.

Shankker · 20 October 2023

★★★★★ 5/5

Google

Claudia Smith has been helping us with the process of renting a property and has been absolutely lovely with all the interactions we've had with her so far! We're still going through the checks on the house we want, but can't fault Claudia or Wilson Peacock at all for their involvement in this otherwise stressful process :D

Colum · 18 June 2019

★★★★★ 1/5

Google

The worst company to deal with when it comes to renting. Spent nearly 3 months getting sorted to move into a property paid the holding deposit, signed the tenancy etc was told the previous tenants had moved out in December to then be told 2 weeks before were due to move that the previous tenants are refusing to move out. So now me my partner and my children will potentially end up homeless because of their lies. Avoid them like the plague

Micheala · 17 June 2023

★★★★★ 1/5

Google

What an absolute nightmare this transaction has been. Starting with my buyers solicitor (their partner company) not being able to do shared ownership, which they recommended knowing fully well it was a shared ownership property. It was all down hill from here. We gave them months to sort the buy and sell documents out whilst our new house was going through surveys, however none of this was prepared. A complete lack of planning and organisation. When it came to completing, which took 5 attempts, we were completely shocked by the rude staff and how we were treated. A lack of communication led us to having to call each day for an update and when doing this we were shouted at and and accused of micro managing and patronising, words from the branch partner. When we decided to go in to branch to get a clear understanding of what is going on, after having no communication ( 2 days before mortgage expiry), the branch manager was rude and completely unprofessional. Telling me that he will not speak to me any further and will completely close all of the accounts because I said I do not trust him to do what is needed after lying to us on numerous occasions. I then had to reiterate that he is willing to let 3 house sales fall through because I said this, of which he confirmed. How pathetic! Their mortgage broker incorrectly put in the wrong amount for my property which led to all 3 sales nearly falling through, of which The branch manager would of have known. Instead of telling us this, he led us to believe we were awaiting another lender to release money. The whole process was a complete disgrace, unprofessional, rude and dishonest staff.

Sam · 17 June 2023

★★★★★ 1/5

Google

Listed our property for sale with Wilson Peacock as a second estate agent but found them to be highly disorganised with poor communication. No response to emails. In two months we had only one viewing and that had to be rearrange as the buyer didn't turn up on time the first time as they were in branch talking to their mortgage advisor for longer than expected, after the viewing we received no feedback from the estate agent. Another time we were told we had a viewing arranged via a phone call and neither the buyer nor the estate agent turned up- only after calling the office I was told the viewing was never confirmed and the buyer could no longer make that time. Due to the poor experience we asked Wilson Peacock to remove our property from sale, but I was told to email as they would need 30 days notice to do this- 5 days later still no response to my email request for this. 6 weeks in to being listed with Wilson Peacock and before we had had any viewings of our property arranged by them, we also reviewed a flyer through our letterbox saying they have buyers searching for properties like ours and could have the perfect buyer- on calling the office I was told it was posted to us my mistake, and they still didn't have anyone interested in viewing our property.

Gabi · 17 June 2023

★★★★★ 5/5

Google

We had a great experience with the Wilson peacock team. As first time owners (with a shared ownership property) we had a lot of questions and concerns about the selling process. Team member Lucie, showed us a great deal of patience and really took the time to reassure us of all our concerns. Couldn’t recommend this estate agents more :)

Anthony · 10 August 2024

★★★★★ 5/5

Google

Tomasz is amazing, very chatty. Very Bubbly. Great person! Company is lucky to have him

Kathleen · 9 June 2024

★★★★★ 5/5

Google

Amazing service from Nick Carter! I can highly recommend using Nick to buy your property. He has worked tirelessly from my initial enquiry to completion of the buy. He is professional, polite and has always responded promptly to any concerns that I’ve had throughout this process. He has understood my requirements perfectly and offered good advice. He also recommended a great conveyancing team too. Top job Nick, thank you.

Daniel · 18 January 2024

★★★★★ 5/5

Google

A massive thank you to Vanessa. True to her word. My sellers estate agent but kept me informed every step of the way . Vanessa went above and beyond her job. Without her intervention I feel that things would of dragged on forever. I recommend Vanessa and her team 110%. Thank you. Julie White

Andy · 18 June 2018

★★★★★ 5/5

Google

Vanessa and the team are fantastic! Warm welcome to the branch and certainly made the experience a great one!

Gareth · 17 February 2024

★★★★★ 5/5

Google

I recently moved to MK with my little family and was struggling to find suitable permanent residency. One of the many companies we reached out to was Wilson Peacock. Out of 5 companies, they were the only ones who actively tried to help. James from Wilson Peacock was amazing. Extremely patient and friendly. I admired his honesty and advice. I, 100% recommend them.

Natasha · 17 February 2024

★★★★★ 1/5

Google

Disgusting behaviour refuse to give rent in advance and deposit back flat was left in good standard company is back street and rude

Daniel · 8 September 2025

★★★★★ 5/5

Google

Absolutely brilliant Shaun and Alice are a brilliant team and after our previous estate agents let us down they both took the opportunity to reassure us and were committed to selling our property. Would 100% recommend and use again

Steven · 3 March 2025

★★★★★ 5/5

Google

Honestly a great experience, with delays from the bank and issues with my statements. I was constantly kept up to date and with progress, rarely needed to follow up with them. Great experience and worth the money spent with them! Gareth you are a star! Appreciate all your help and look forward to needing you again in the future!

Harees · 18 March 2024

★★★★★ 5/5

Google

Very professional and welcoming staff . I came from london and i was running late for my viewing that was my first ever time in milton keynes one of the staff he called me and came to pick me up randomly and I really appreciate this act of hospitality for Joshua . Thanks for helping guys .

Ibraheem · 18 March 2024

★★★★★ 5/5

Google

Had a great experience with this Estate agents the customer service from Mathew was second to none helped me out a lot when other Estate agents i have been dealing with in this time have been terrible! Highly recommended!PositiveProfessionalism

TaiJahne · 25 August 2020

★★★★★ 5/5

Google

I have had wonderful service from Gabriella over the past few days. She has been so helpful to us and given the best customer service I am so happy she is our agent and I look forward to completing the sale I have every confidence in this agency , thanks for everything

Resigned · 17 May 2024

★★★★★ 5/5

Google

Thank you Nick at Countrywide Mortgage Services! Fast and very efficient service, great communication great service.

Lainey · 21 August 2023

★★★★★ 5/5

Google

I worked with their broker, Nick Carter, who was a god-send of a broker. He was attentive, communicative, helpful and personable. As a first time buyer, he put my mind at ease and made me feel comfortable asking any and all questions. Nick worked extremely hard to ensure I received the best possible deal. I couldn’t recommend his services any more.

Deborah · 20 October 2023

★★★★★ 1/5

Google

This morning I’m coming to social media to say my voice won’t be silenced so easily. This is not something I do lightly but at times others need to know the truth and feel they can do the same. I’m saddened by my treatment, actually I’m really hurt by the dismissive nature of the staff at WP. They have no regard of customer care and will tell you what they know you want to hear to appease you. They’ll string along and then cut you down when it suits them. They will pass the blame and no one not even management will really accept responsibility. I hope this post will allow those in charge to do better training and really work on best practice resolution.NegativeResponsiveness, Quality, Professionalism, Value

Psalmist · 25 August 2021

★★★★★ 5/5

Google

Fantastic personal service in finding a property for us. Jared went above and beyond to help us and keep us informed all the way. I really can’t thank him enough he was outstanding Thank you so much

Paul · 18 June 2018

★★★★★ 5/5

Google

The experience that we had with Kelita throughout our mortgage process was smooth, painless and she helped us in so many ways through the process over and above at every opportunity. Cannot recommend enough and would definitely seek out her services in particular should we move again in future (hopefully not any time soon!)

Toni · 19 November 2023