Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the most amazing experience moving into my new home. Katie and Natasha specifically were so supportive throughout this experience. Thank you so much for all your help!!!
Millie · 10 April 2026
Agent replied · 16 April 2026
Thank you so much for the kind words! We are thrilled to hear that you had an amazing experience moving into your new home. It was our pleasure to have Katie and Natasha on our team, and we are so glad they were able to provide you with such great support. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleThey have not completed Landlord references before posting an advert on Rightmove. I gave offer completed my references waiting for couple of weeks and then sadly they came back to me to say landlord is not allowed to rent property per housing association.
Isn't this weird? Basically they have taken all the details from me and holding deposit but no checks performed on landlord.
Also my holding deposit is not yet credited despite of chasers. It is more than one week and they are still unsure when it will be done.
Suggest you ask agent all the questions before viewing the property and take email confirmation.
Akshay · 4 October 2024
Agent replied · 25 October 2024
Hello Akshay,
Thank you for sharing your feedback. I'm sorry to hear about your experience and the inconvenience caused. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience working with Vanessa and Shaun to sell our home. We had a lot of viewings booked for the house and feedback straight after! They kept us updated every step of the way during the sale and went above and beyond helping us with all of our enquiries and reassuring the buyer!
Abigail · 6 August 2025
Agent replied · 23 August 2025
Thank you so much for taking the time to leave us this wonderful review! Vanessa and Shaun are truly dedicated to providing top-notch service and we are so glad it resulted in a smooth and successful sale for you. We appreciate your trust in us and will always go the extra mile for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleWorst experience ever with thi agency, they were trying to get extra money from me. Not proffesionl, and Matthew is a big liar. Please reconsider when you want to rent anything with this agency. They will try to rip you off of yor deposit and your money. WORST EXPERIENCE with Matthew at wilson p'eacock. If he is like that and he doesnt get fired then all the team is the same. SHAME on you
Leonida · 17 June 2020
Agent replied · 16 June 2024
Hi Leonida,
Thanks for the feedback on your Google review which is always appreciated.
I am sorry to hear that you are not happy with your check out process and I am aware you have already raised your concerns to the team where the correct advise was given. I also understood that you initially refused to hand over keys unless the check out report was done at the same time. As previously explained, the check out report can only be conducted once tenants return keys as until they do so they remain responsible for the property. Should you have also requested for the check In inventory to be present in the office when you handed keys back we could have arranged this for you, however, this was not requested.
I would like to advise that we will have the deposit released back to you, along with 4 days rental over payment, once the check out process has completed and any deductions potentially made. Once the deposit release request is completed with My Deposit they will then send you an email to confirm payment into your back account with 10 working days.
Kind regards,
★★★★★ 5/5
GoogleHighly recommend to use their services if you need to buy/sell as they have been extremely helpful anytime I had a query or needed help to chase the seller's solicitors. Special thanks to Vanessa Hill who went above and beyond every time.
Alina-Maria · 17 February 2024
Agent replied · 16 June 2024
Alina-Maria Tara, thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Wilson Peacock Sales and Letting Agents was nothing short of exceptional. From viewing to documentation and handing over of the property was very smooth and seamless. A great degree of professionalism was displayed. I would highly recommend their services to anyone who is interested in doing business with them.
Samuel · 17 June 2023
Agent replied · 16 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma was very punctual and very thorough - high levels of honest communication - a quick resolution and a job well done. Thanks for all your help so far.
Jason · 27 September 2024
Agent replied · 25 October 2024
Thanks for the excellent 5* review Jason! Thanks for your thoughtful comments about Emma and our Milton Keynes team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery friendly and helpful team despite a very challenging sale from the solicitors/legal side and a lot of pressure from the chain. Everything was very professional throughout
John · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review John. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWorked closely with Kelita to close a not so straight forward deal which required a lot of back and forth. Thanks to Kelita's perseverance I managed to get this over the line and look forward to future deals. Highly recommened
Himansu · 18 January 2024
Agent replied · 16 June 2024
Thank you for your great recommendation and review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe lettings team are excellent. Alice is incredibly helpful giving me advice on renting a property, and she has also helped me take my first step to be a first time buyer with the zero deposit mortgage! I would recommend thos agency to anyone, they are brilliant.
Herbie · 22 July 2023
Agent replied · 16 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIn brief, Wilson Peacock looked after us when we bought our first property. They were very easy to deal with and the sale went through smoothly.
Shaun Sinclair was our contact and he was excellent.
Amjad · 17 April 2024
Agent replied · 16 June 2024
Thank you Amjad for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleVery lovely people, truly happy to rent through them. Everything went really smoothly when it came to the application, Alice and the rest of the team were always very friendly and very helpful and patiently walked me through everything. Would definitely recommend! 😊 …
Patricia · 20 September 2023
Agent replied · 16 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery lovely people, truly happy to rent through them. Everything went really smoothly when it came to the application, Alice and the rest of the team were always very friendly and very helpful and patiently walked me through everything. Would definitely recommend! 😊 …
Patricia · 25 August 2023
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKatie Norris had to be my contact person.
She was really on top her job, she was always prompt and responds to messages timely. …
JEPHTAH · 16 February 2026
Agent replied · 16 April 2026
"Thank you for the kind words! We're thrilled to hear that Katie provided you with exceptional service and professionalism. It means a lot to us that you would refer us to others. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWow! I must say getting my first property with this place was amazing, Vanessa went above and beyond to ensure I was looked after the whole time. Absolute pleasure
Tomasz · 17 May 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us this great 5* review Tomasz Wisniewski. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI came to Gareth at Wilson Peacock in a bit of a turbulent situation, having had a previous mortgage offer fall through. I'm a freelancer - and I needed a new offer within a matter of days or I faced the possibility of the sellers pulling out of the deal.
Despite my stress - and the endless complexities inherent in freelance finances - he was always calm, friendly and positive - and, eventually, he pulled it off (at a much lower interest rate than I'd feared, too!). Top guy. Would recommend highly.
William · 18 March 2024
Agent replied · 16 June 2024
William Chalk thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I were really pleased with the service offered by the team at Wilson Peacock, who helped us with advice as first time buyers looking for shared ownership. Gabriella showed us some nice apartments which she had available in budget, and although we ultimately fell in love with a house being sold elsewhere, we opted to come back to Gareth to arrange our mortgage. Gareth's approach really put our minds at ease, and he helped us understand what our monthly budgets would be once we've moved in. We really appreciate how organised and prompt his communication was and, despite it being quite a busy branch, we felt like his only clients. Top class service, highly recommended.
Matt · 18 March 2024
Agent replied · 16 June 2024
Many thanks for your outstanding 5* review and recommendation Matt McAlister. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClaudia made my move stress free. I have used a few different agents over the years and Wilson Peacock has been my best experience. From the moment I met Claudia she was a joy while showing me around my property. She was interested to know about me and my needs unlike other agents that rush you round and just talk at you. Would definitely recommend.
Tom · 18 June 2019
Agent replied · 16 June 2024
Wonderful to read Tom, your glowing 5* review of our team at Wilson Peacock. I would like to thank you for leaving your comments and i will make sure your words are forwarded to Claudia and the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleI want to say a big thank you to James and Collegue. He was very helpful and Patient with me.I missed a viewing appointment and despite the high demand of properties where i live he made it possible for me..
Rossette · 22 July 2023
Agent replied · 16 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend for the service. Lacey replied me very fast, arranged the viewings and intensively dealed with the buying process.
Mehmet · 16 February 2026
Agent replied · 16 April 2026
Thank you for the kind words! Lacey takes great pride in providing prompt, efficient service to our customers. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleVery bad experience, I was looking to buy a property they listed. I was told I can't view property until sat (open day) nor I was allowed to make an offer. Later I was forced to come and meet their mortgage advisor and when I turned up I was said there's a very low chance of you getting the property (reason not because of affordability but priority) and also that viewing for the following week was cancelled and it was scheduled for next week. I received a call a day before the viewing day and requested another time, reason that they have many people who showed interest, rather than dealing with people on first come first basis they book in people as per their choice.
Earlier also I had a bad experience so this was the second time.
Fahad · 19 December 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIn buying our first property we couldn't have had a better experience. Not knowing much about purchasing a property, our mortgage advisor Kelita Danso guided us through the whole process step by step and gave us honest and sound advice, making everything very simple. She was quick to respond to any query we had and ensured we were kept updated with any changes or progress. She made what can be a long winded process very swift and efficient. I would highly recommend her services!
Steven · 19 December 2023
Agent replied · 16 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKelita Danso (KD), where do I begin?! I am incredibly happy with my experience with KD when getting my mortgage. She has a huge wealth of knowledge, a great panel of lenders, and was extremely helpful through the entire process. KD is always quick to respond and you’re always greeted with a friendly face and a great big smile in the office. I will be returning to Kelita for my next remortgage, and would highly recommend for friends and family. :)
Sam · 19 December 2023
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very happy with the service I received from my broker, Kelita Danso, at Wilson Peacock Sales and Lettings. She made sure to get me the things I wanted and needed and she also made sure to explain everything to me, which is very important , especially as a first-time buyer. The consistent and persistent information as well the constant checkup on both myself and the everyone involved in my purchase process definitely gave me confidence throughout the whole process. I highly recommend her and this company as a whole as I definitely felt their dedication to getting me my first property.
Ngoma · 19 November 2023
Agent replied · 16 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
