Trusted Agent profile Β· Milton Keynes

Wilson Peacock Milton Keynes reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

174 reviews across 2 platforms

Central Business Exchange, 436 Midsummer Boulevard, Milton Keynes, MK9 2EA

Wilson Peacock's office in Milton Keynes, at Central Business Exchange, is rated 4.5 out of 5 across 174 reviews on two platforms, including 171 Google reviews rated 4.5.

Google logo

4.5 / 5

171

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

1/5

Google

The worsed estate agents ever, i moved out 2 months ago and i still dont have my deposit back, they come up with excuse after excuse, not that you ever get a reply from them until you send loads of emails and wait a week or more, the hole time i lived there was a nightmare as well i just want to be done and free of them and to avoid them like the plague, i would name one of them that has been terrible with customer service but they dont talk to eachother so its all terrible im stuck repeating myself and going over and over, and they have even threatended me a few times when i have done nothing wrong, horrible horrible people

Janet Β· 17 June 2020

Agent replied Β· 16 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

Gabi and Gareth have both been fantastic so far. They have put my β€˜first time buyer β€˜ fears at ease and have explained the process in full for me - no question was deemed silly! You will be in safe hands with these two.

Chantelle Β· 19 May 2024

Agent replied Β· 16 June 2024

Dear Chantelle, thank you for your kind words! We are thrilled to hear that Gabi and Gareth have provided you with excellent service and made you feel at ease throughout the process. We are here to support you every step of the way as a first-time buyer. If you have any more questions or need further assistance, please do not hesitate to reach out. Thank you for choosing Wilson Peacock Sales and Letting Agents Milton Keynes.

5/5

Google

Branch Manager Ms Claudia Smith at Wilson Peacock has been amazing since she took over at the branch. She always responds to any email promptly. She is always so pleasant on the phone and nothing is too much trouble for her. She has restored my trust in Wilson Peacock and I would actually recommend them now that Claudia has taken over the managers role. Well done Wilson Peacock for actually employing someone who is so approachable and actually wants to help. GREAT ASSET

Bassam Β· 18 June 2019

Agent replied Β· 16 June 2024

Bassam, thank you for your kind words about Claudia. I will make sure that your review is passed on to the branch. Thank you, Mark

5/5

Google

I moved from one Agent to Wilson Peacock after about 8 months of things not working and I am absolutely pleased with the way Vanessa, Shaun & the team have outperformed. Very very pleased with the entire service received. Highly recommended.

Rotimi Β· 6 June 2025

1/5

Google

I asked them to list my property for sale and this is the slowest estate agent I have worked for ever. I am a landlord and keep buying and selling proprieties all over the country and I must say this branch is the most unprofessional branch I have ever dealt with. Took them three weeks from the day details were agreed to posting and another four weeks for to arrange first viewing, really!!!

Yash Β· 18 June 2019

Agent replied Β· 16 June 2024

Hello, I am very sorry this was your experience. It would be great to discuss your concerns in more detail, please could you send us an email with your contact details via review@countrywide.co.uk and we will be in touch as soon as possible. Kind Regards, Sarah

5/5

Google

Harrison and Vanessa were fantastic. Professional, always on top of matters and ready to help. Thank you for your assistance in the sale of my property.

Sadaf Β· 18 June 2018

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this excellent review, Congratulations on the sale of your property. It's great to see that the Wilson Peacock team in Milton Keynes were once again able to provide their proven 5 star service. Kind regards, Sarah.

5/5

Google

Vanessa took great care in dealing with my sale always kept me informed of what was going on..Great asset to wilson peacocks And also Shaun who took my buyer around my property and was a all round decent bloke..Top ratings to you both.

Kevin Β· 20 September 2023

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you very much Tomasz and your colleagues. You all done fantastic job.Warm wishes to you and your company.

Sujith Β· 7 December 2024

Agent replied Β· 9 December 2024

Thank you for your 5* review Sujith. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

1/5

Yell

Avoid avoid avoid. Save yourself the pain of using this incompetent branch

hat an absolute nightmare this transaction has been. Starting with my buyers solicitor (their partner company) not being able to do shared ownership, which they recommended knowing fully well it was a shared ownership property. It was all down hill from here. We gave them months to sort the buy and sell documents out whilst our new house was going through surveys, however none of this was prepared. A complete lack of planning and organisation. When it came to completing, which took 5 attempts, we were completely shocked by the rude staff and how we were treated. A lack of communication led us to having to call each day for an update and when doing this we were shouted at and and accused of micro managing and patronising, words from the branch partner. When we decided to go in to branch to get a clear understanding of what is going on, after having no communication ( 2 days before mortgage expiry)

SamT-658 Β· 12 April 2023

5/5

Google

Great experience with Alice Cooke! Was very helpful answering my questions since I’m a first time landlord. I look forward to working with her for as long as I can! Would recommend Wilson Peacock to anyone looking for help with rentals! 😁 …

Ethan Β· 21 August 2023

Agent replied Β· 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing Service! George Bayes was really helpful over the phone and provided fantastic advise. Spot on! Thank you!

Fratellis Β· 17 June 2020

Agent replied Β· 16 June 2024

Thanks for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy

1/5

Google

Terrible and unorganised place. Moved out of my house 7 weeks ago and still waiting for my security deposit, impossible to call them as nobody ever picks up a phone, not even checking voicemails. Went there on saturday during their working hours and office was closed as 3 of young girls who works there were too busy checking Facebook on computers ! Avoid avoid avoid !

Katarzyna Β· 17 June 2020

Agent replied Β· 16 June 2024

Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

1/5

Google

I don't know why they don't like response to me, who was a tenant of them, so I can't get back my deposit, really don't know who can help

Keith Β· 19 May 2024

Agent replied Β· 16 June 2024

Dear Keith Cheng, we are sorry to hear about your experience. Please contact our office directly via review@countrywide.co.uk with full details so we can investigate this matter further and assist you in resolving any issues regarding your deposit. Thank you.

5/5

Google

Excellent customer service. Staff, particularly Sam, was very helpful, open and followed up on all issues promptly. Stongly recommended!

Sunday Β· 18 June 2019

Agent replied Β· 16 June 2024

Hi Sunday, thank you for your kind words and 5* rating of Sam and the team. We are pleased to read that you would strongly recommend them. Best wishes Emma

5/5

Google

Instructed Wilson Peacock for the sale of our house and it sold in 3 days! The team is always there to answer any questions and they are all ever so helpful and quick to reply to emails. It is a real relief in such stressful time. I would highly recommend them.

Anastasia Β· 17 June 2022

Agent replied Β· 16 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and the team has been extremely helpful especially Jake. I will recommend them.

Berlinda Β· 18 June 2019

Agent replied Β· 16 June 2024

Thank you for this great 5 star review and recommendation. I am pleased to read that the Wilson Peacock team at the Milton Keynes branch, especially Jake was able to support you throughout the process. Kind Regards, Sarah

5/5

Google

I had a viewing with Matthew this morning and he was more than helpful, knowledgeable and professional throughout. Matthew answered all of my questions and also went through fees and application processes with me so I left satisfied with my viewing and confident with what I had to do to move forward. Very happy with how it went. 10/10 service

Crystall Β· 17 June 2020

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.

1/5

Google

I wished I read the review regarding Althorpe St, Bedford. It is true, the tenants don't appear to want the house to be sold. The agent did warn me, but why have this house on your books? Waste of time.

Laurelle Β· 11 January 2025

5/5

Google

Matthew and George are both amazing. They never pressured us or rushed us into anything and they were always very helpful and honest. Don't read into the 1 star reviews on here too much because I really cant see how they can be truthful. Thank you so much guys! We are living the dream thanks to you!

Zac Β· 17 June 2020

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

5* thanks to Lee, who was so helpful all through the tenancy.

Aleksandra Β· 18 June 2018

Agent replied Β· 16 June 2024

Hi, Aleksandra Thank you for leaving this review. I'm glad to hear that Lee has looked after you through your tenancy and I will make sure this gets fed back to him! Kind regards, Chris

1/5

Google

Tried to book a viewing at Althorpe St. It appears that the tenant holds the power, as viewing is near on impossible. WP will waste your time about re-booking, only for the same scenario repeat itself.

Gary Β· 23 December 2024

5/5

Google

Great experience on the mortgage advice, especially wink wink. She had excellent response and great follow up on my requested. Really appreciate for her help.

Frankie Β· 19 November 2023

Agent replied Β· 16 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had to deal with two letting agents in the last eight years and I can say without a doubt that Wilson Peacock has an excellent client service. Sam A, thank you for your professional and friendly delivery. You will sure go places and the sky is the limit for you.

Martin Β· 18 June 2019

Agent replied Β· 16 June 2024

Thank you Martin for you 5* review! It is great to see that our team, especially Sam, were able to help you and provide such a high quality of service. Kind regards, Scott.

1/5

Google

Correct me if I'm wrong, but if, as an estate agent, you make an appointment for a viewing with a potential buyer..... It helps if you, the estate agent, actually show up to that appointment. How do you expect to sell properties for customers if you can't show up for a viewing!?

Nikki Β· 18 June 2018

Agent replied Β· 16 June 2024

Thank you Nikki for taking the time to leave us this feedback. I am sorry that this has been the experience you have received and I would like to assure you that we do always aim to provide the very best in customer experience. So that we can look into this matter further and address it locally with the branch team and Regional Director, can you please e-mail us further details to review@countrywide.co.uk. Kind regards, Scott.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wilson Peacock's Google reviews

Questions about Wilson Peacock Milton Keynes

How many reviews does Wilson Peacock Milton Keynes have?

Wilson Peacock's Milton Keynes office has 174 reviews across two platforms: 171 on Google, 3 on Yell.

What is Wilson Peacock Milton Keynes's rating?

Wilson Peacock Milton Keynes is rated 4.5 out of 5 across all 174 reviews, and 4.5 out of 5 on Google from 171 reviews.

Where is Wilson Peacock's Milton Keynes office?

Wilson Peacock Milton Keynes, Central Business Exchange, 436 Midsummer Boulevard, Milton Keynes, MK9 2EA.

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