Northwood Milton Keynes reviews

★★★★★ 5/5

Google

Northwood have been brilliant from the first conversation with Graham to arrange a viewing. The help, advice and assistance I received from Anita and Amanda during the application process was first class. Since picking the keys up from Davinia, I have always been welcomed with a friendly smile and continued support from all of the team. Thoroughly professional throughout, all done with a warm and generous family oriented approach. Not forgetting Alan for his valued contribution and information. To summarise I would highly recommend Northwood to all Buyers, Sellers, Tenants and Landlords. Many thanks to you all for your professional yet personal touch. Mike.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 1 January 2022

★★★★★ 5/5

Google

I had a fantastic experience with Northwood letting agency! The team was professional, responsive, and made the entire renting process smooth and stress-free. They were always available to answer my questions and problems. Highly recommend!

Justyna · 4 January 2025

★★★★★ 5/5

Google

Good experience, Catherine was helpful and friendly. And the after sales service is fantastic, good to see I can still rely on the original agent to help settle all and any queries. Thank you Catherine and the team.

Richard · 2 January 2020

★★★★★ 5/5

Direct reviews

Northwood have been brilliant from the first conversation with Graham to arrange a viewing. The help, advice and assistance I received from Anita and Amanda during the application process was first class. Since picking the keys up from Davinia, I have always been welcomed with a friendly smile and continued support from all of the team. Thoroughly professional throughout, all done with a warm and generous family oriented approach. Not forgetting Alan for his valued contribution and information. To summarise I would highly recommend Northwood to all Buyers, Sellers, Tenants and Landlords. Many thanks to you all for your professional yet personal touch. Mike.

Michael · 28 May 2021

★★★★★ 5/5

allAgents

Fantastic!!!

Northwood have been brilliant from the first conversation with Graham to arrange a viewing. The help, advice and assistance I received from Anita and Amanda during the application process was first class. Since picking the keys up from Davinia, I have always been welcomed with a friendly smile and continued support from all of the team. Thoroughly professional throughout, all done with a warm and generous family oriented approach. Not forgetting Alan for his valued contribution and information. To summarise I would highly recommend Northwood to all Buyers, Sellers, Tenants and Landlords. Many thanks to you all for your professional yet personal touch. Mike.

Mike · 26 May 2021

★★★★★ 5/5

allAgents

"Fantastic!!!..."

Northwood have been brilliant from the first conversation with Graham to arrange a viewing. The help, advice and assistance I received from Anita and Amanda during the application process was first class. Since picking the keys up from Davinia, I have always been welcomed with a friendly smile and continued support from all of the team. Thoroughly professional throughout, all done with a warm and generous family oriented approach. Not forgetting Alan for his valued contribution and information. To summarise I would highly recommend Northwood to all Buyers, Sellers, Tenants and Landlords. Many thanks to you all for your professional yet personal touch. Mike.

Mike · 26 May 2021

★★★★★ 5/5

Direct reviews

I had a fantastic experience with Northwood letting agency! The team was professional, responsive, and made the entire renting process smooth and stress-free. They were always available to answer my questions and problems. Highly recommend!

Justyna · 18 December 2024

★★★★★ 5/5

allAgents

Tenancy

I had a fantastic experience with Northwood letting agency! The team was professional, responsive, and made the entire renting process smooth and stress-free. They were always available to answer my questions and problems. Highly recommend!

Justyna · 18 December 2024

★★★★★ 5/5

Google

Best firm ever!! Had prompt replies and great customer service. Graham, Anita and Vasty were super helpful and got me sorted quickly. Can’t thank them enough:)PositiveResponsiveness, Professionalism

Lucy · 1 January 2022

★★★★★ 5/5

Google

Cannot recommend Northwood enough more to the point a lovely lady called Vasty. I reported a problem and she immediately rang me up taking all the details, she communicated efficiently with me regarding landlords thoughts and feelings (she made effort to not only ring but email me too) and was able to put a plan in action about how to sort the issue within a reasonable time scale. I must also say how lovely she is and really listens and cares, felt so at ease and she has been so professional.

Sharn · 1 January 2021

★★★★★ 4/5

Google

The maintenance team are excellent. Very quick to respond to issues and go out of their way to make sure they are fully resolved. Vasty is especially helpful and professional.PositiveResponsiveness, Professionalism

Mary · 1 January 2021

★★★★★ 5/5

Google

Dealt with Catherine Wade throughout and she has been friendly along with being proactive, conscientious and diligent. Along with the rest of the office i have found letting properties a stress free experience.

Dal · 2 January 2020

★★★★★ 4/5

Google

We have had a brilliant experience with Northwood's in Newport Pagnell, When first approached I thought how could a letting agent help sell our property? but thinking about it they have a lot of experience with properties really. Our bungalow sold very quickly and with minimum fuss, I would recommend them to anyone.

Jean · 2 January 2017

★★★★★ 5/5

Google

We are so glad we found Catherine of Northwood, as she was professional and knowlegeable. She obviously knows the rental market extremely well and marketed our rental at the correct price, thereby getting the property lots of interest and it was let really quickly. She was always easily contactable and gave feedback and explained everything including all the new laws on letting. She got us quality tenants and gave us expert advice and I would highly recommend this rental agency.

Rita · 2 January 2020

★★★★★ 5/5

Google

Holly Wade is always very friendly and so helpful. Any time I need help or information I know Holly will always make it her priority to get it done. Many thanks

Kelsey · 2 January 2020

★★★★★ 5/5

allAgents

"The..."

I have dealt with Catherine for 10 years and will continue to do so, she's professional,efficient,pleasant and successful in getting the right tennant, great communication and tough when needs to be.

John · 31 May 2019

★★★★★ 1/5

Google

Could not have been a worse service. Utterly unprofessional, and repeatedly lied. They were dishonest enough that they had to reimburse all of their fees and my costs rather than face me in court (I'm happy to share copies of the paperwork with anyone who is interested). The platinum service is just them creaming off massive profits whilst doing next to nothing, and in our case allowing the house to be trashed and filled with rubbish whilst they marked the inspections as being fine. They then lied about the tenant having signed a new contract to try to force us to give a year's notice to leave them. We've earned £250/month more from the property and had it kept in perfect condition ever since we've left them. I would sincerely recommend avoiding them. Also, as a general rule of thumb, I would be very sceptical if a company feels the need to reply to critical reviews with insinuations of dishonesty towards their customers, as I can see below this review.

Miriam · 2 January 2018

★★★★★ 3/5

Google

Quite expensive admin fee of £450. Very friendly staff but later realised that we were hardly given that much information on the property we were going for re: working appliances, use of heating. Wanted to move in within a week but then had to chase them within the last few days to see what was going on. But we got there in the end. Northwood from my experience are just a brief introduction to your landlord. You pay, complete your checks and references, then they give you keys and an email address and send you on your way.

Cat · 2 January 2018

★★★★★ 5/5

Google

My experience of letting agents is they either care about your views and wishes or it's an uncomfortable sales pitch from the start. When I contacted Northwood my partner and I were in a difficult situation, having been dropped at the eleventh hour on a previous agreement. I explained the situation, we were granted a prompt viewing of a suitable property and secured the tenancy quickly and in time for our initial moving date. The ongoing service has been exemplary; the landlord was contacted quickly when a problem developed and the issue resolved. We have called into the office on a few occasions and are always met in a professional and good-humoured way by all the staff, so it feels easy to pass on any concerns or feedback. No complaints whatsoever and I would recommend Northwood without hesitation. 

Adrian · 2 January 2017

★★★★★ 5/5

Google

I have been renting with Northwood for several years now, and cannot fault the service. The Senior Lettings Negotiator, Catherine found us the perfect home, in what was a smooth, quick and stress-free process, all of which Catherine handled in her stride, keeping us updated at every step of the way. To this end the communication from Catherine and her colleagues was first rate, making us aware of what was happening and what the next steps would be, and the time-frames that I could expect. All in all a fabulous service which I cannot recommend enough.

Alexander · 2 January 2017

★★★★★ 5/5

Google

Neil was very professional in the recent sale of our property. Neil and his well organised team were friendly and efficient throughout. A simple, hardworking and helpful sales member, highly recommended.

Matthew · 2 January 2017

★★★★★ 5/5

Google

Northwood lettings are amazing, considering current circumstances around covid, they always go out there way to be quick with responses, The team are friendly and polite, I would highly recommend Northwood,PositiveResponsiveness, Quality, Professionalism, Value

Richard · 1 January 2022

★★★★★ 5/5

Google

The dealings we have had with Nothwood have been excellent to date. We first contacted Northwood to rent our house, but then decided to sell. Both parts of the business have been trouble free with Northwood providing great advice & service. Our house was sold in less than a week, with Northwood taking all the hassle out of the sales process by organising Photography & EPC energy ratings etc. I'm sure it would be long before we complete!!

Oliver · 2 January 2017

★★★★★ 5/5

Google

Sincere thanks to Neil @ Northwood, I found him to be a trustworthy, a man of his word, and straight-forward in our dealings - unlike some other estate agents!

Mark · 2 January 2017