Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant experience here at leaders, couldn't recommend them any higher, Sophie was a star and went through the whole process with great professionalism, I will be back in the future.
Alyq · 3 October 2022
Agent replied · 30 July 2023
Dear Alyq
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGustavo reallu helpfull to find me my new home !
LAWRENCE · 17 December 2025
Agent replied · 16 January 2026
Dear Lawrence Amoah
We greatly appreciate your 5-star review and the time you took to share your experience with Gustavo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleGenuinely the worst service and group of people I’ve ever dealt with. When requesting details on a property to rent I was sent the wrong floor plan and could not view the property. When collecting keys and viewing the property it was much smaller, no apology or any compensation. The checkout process and excess fees forced to pay are ridiculous and there’s no room for negotiating. Will never deal with again.
Yolandi · 1 May 2023
Agent replied · 30 July 2023
Dear Yolandi Watkins,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHave always been brilliant with me. They’ve worked well with me through times of poor mental health and otherwise. Good people.
Particularly Kerry in Mk office (I think)
Lizzie · 2 November 2022
Agent replied · 30 July 2023
Dear Lizzie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWonderful company to deal with, by far the easiest to communicate with for rental queries. Special thank you to Courtney who provided me the information I needed! Thank you
Charlie · 3 September 2022
Agent replied · 30 July 2023
Dear Charlotte,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleCan you please remove your sign from 9 Cropwell Bishop? It’s snapped in two and has been laying by the path for approx two months. Also, the next time you are marketing 9 Cropwell Bishop and need to take pictures please do not come onto my property and stand in my flowers to do so, it’s very rude and you did not ask for my permission.
Darren · 6 August 2023
Agent replied · 27 August 2023
Dear Darren M.,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHad a great experience finding a home, Zain was a great help, really smoothed out the process for me, would definitely recommend!
Jake · 1 April 2023
Agent replied · 30 July 2023
Dear Jake
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat Service would highly recommend Angel White great agent always was there to help and assist you. And she always welcomed you with a beautiful smile
Upper · 3 October 2022
Agent replied · 30 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
Googlefroude company not trest . Chloe Bromley this staff cheated me . very very bed experience in my life . please no one go this company . no one give security deposit as well .this company not give property and our deposit as well . please no one go.
Jihan · 21 June 2024
Agent replied · 21 June 2024
Dear Jihan Jinz,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleKelsey Has been so professional and prompt right from the first contact and arranging the viewing to negotiation the terms of our new home.
If only every move could be so easy and straightforward, would highly recommend Kelsey and Lenwells.
Sheralyn · 28 July 2019
Agent replied
What a lovely review thank you Sheralyn. I will tell Kelsey a big well done.
Richard - Lettings Director
★★★★★ 5/5
GoogleIt took me a while to find a house I liked, but with the help if Lauren we eventually found the perfect one! Lauren was really helpful and listened to everything I wanted, I can tell she worked extremely hard to find my dream home.
My experience with leaders was really positive and I would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Lydia · 22 June 2022
★★★★★ 5/5
GoogleAngel has been so helpful and positive with our move. Really appreciate how quick her responses have been.
Shortfailwhale · 1 April 2023
Agent replied · 30 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to thank Zayn for his professionalism and help throughout my moving process
Abubakar · 30 June 2023
Agent replied · 30 July 2023
Dear Abubakar ‘’
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcelent! They are amazing! Angel was really nice and helped me with everything I needed. I recommend leaders! Excelent service
Maysa · 2 December 2022
Agent replied · 30 July 2023
Dear Maysa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleDespite a few delays from H.O. getting contracts over the line, Lauren has been nothing but communicative and professional, especially regarding the negotiation of our contract terms with the landlord. She has always been available to contact and where required all other members of the team have been willing and able to answer any queries.PositiveResponsiveness, Professionalism
Daniel · 22 June 2022
★★★★★ 5/5
GooglePersonally dealt with Lauren in sales throughout my search for a home and seriously fantastic communication always willing to help and be flexible around your working day with no shortage of quality properties to view. A great company and more importantly staff to do business with. Highly recommend lauren if your looking to buy.PositiveResponsiveness, Quality, Professionalism
Daniel · 22 June 2022
★★★★★ 5/5
GoogleViewed the place with Katie and she was very on the ball with all my queries that followed and made my move easier.
Kwame · 13 March 2026
★★★★★ 5/5
GoogleYesterday I went to office which was not relevant to the office butt can't express in my words the way I would like to mention her name Miss Laureen did support really admirable absolutely phenomenal that shows how trained and professional staff they are definitely I'll recommend to visit and hope you will meet your requirements thanks a lot
Muhammad · 6 August 2023
Agent replied · 27 August 2023
Dear Muhammad Waqas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThanks to Isabelle and her colleagues for the great service.
Saud · 13 August 2023
Agent replied · 27 August 2023
Dear Saud Almutawa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCalled about a property for rent Courtney was very helpful and gave me the relevant information I required, thank you!
Charlie · 3 September 2022
Agent replied · 30 July 2023
Dear Charlie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZain was very helpful in guiding me through the tenancy process
Jacob · 30 June 2023
Agent replied · 30 July 2023
Dear Jacob Hinton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe recently shifted our residence and our lettings agent were Lenwell. I must say the Lenwell Team have provided us with exceptional service. Abi and Matthew in the MK office have been amazing in their work and have always helped us in the smallest of the details while moving. The team has been really kind to accommodate all our needs. I would definitely recommend anyone to go with Lenwell as their lettings agents. Definitely one of the top notch letting agents.
Dharmil · 1 July 2020
Agent replied
What a fantastic and detailed review. Thanks Dharmil
★★★★★ 5/5
GoogleAmazing service! Specific thanks to Zain who was incredibly helpful and polite, cheers!
JoeKeating · 1 April 2023
Agent replied · 30 July 2023
Dear Joe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is the first time I have needed to look for somewhere to rent. I found all the staff at Lenwells very polite and helpful, especially Kelsey Pecco I would highly recommend Lenwells.
Dean · 1 September 2019
Agent replied
Thank you for the review dean. Let’s hope we find you a nice new home :-)
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