Trusted Agent profile · Milton Keynes, Buckinghamshire
Verified
★★★★★
346 reviews across 3 platforms
302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Milton Keynes, Buckinghamshire, at 302 South Row, is rated 4.4 out of 5 across 346 reviews on three platforms, including 331 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ...Read all 6 from landlords
Always very helpful and provide a professional service.Read the review from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleI cannot thank the Lenwell team enough for all their help and support! Kelsy has been great helping me find the right family home and making it all easy and smooth within days! Thank you so much , also Matt and Richard the director are helpful and very professional ! Highly recommend Lenwell to anyone looking at renting Miranda Wotton
Hi Miranda Thank you for your very kind review, it means a lot to hear our MK team are working so hard. All the best in your new home.
5/5
GoogleGustavo facilitates service in very best professional way to my move-in to new place. I am happy with his service. He is polite and responsive. Thanks!
Dear Mahendra Pratap Singh We greatly appreciate your 5-star review and the time you took to share your experience with Gustavo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleChloe was extremely professional in every aspect of my journey to looking for my new home
Dear Rahul Shar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBayley is the best letting agent ! He helped me a lot when I needed to rent my new house.
Dear Anna Maria Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googleexcellent agency especially Mia helped me through the process
Dear Valter Hykollari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleLauren and Zain were especially helpful and made my moving-in experience quick and smooth. However I found my apartment pretty dirty on the first day, and parts of the process were unnecessarily complicated.
Dear Pratyush Dhattarwal Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZain was really helpful and informative when I was looking for a property. Thanks to him the process of renting my first home ran smoothly and I found what I was looking for, will definitely recommend!
Dear Zara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLauren demonstrated great leadership, communication, and professionalism. She was proactive and her communicated effectively. Keep up your great work and customer service 👏 👍. …
5/5
GoogleJoanne, Madison and Sue were great. Joanne promised a 5 star service and that’s what she provided.
Dear Adam Greenfield Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI emailed a request to receive alerts of pet-friendly rental properties and received a call almost as soon as I had pressed "send". Nicola was friendly, professional and compassionate and really listened to my circumstances and requirements. I feel confident that she has noted them down accurately and look forward to doing business with Lenwell.
Dear Debby Thank you for your positive review, it's greatly appreciated. We are delighted to hear that you are very happy with our service so far and will make sure your kind words are passed on to Nicola.
5/5
GoogleRecently purchased a rental property and Janet and her team could not have been more helpful in finding us a tenant despite the property being in the middle of being renovated. Janet and her team are really approachable if you have any concerns and will steer you through any aspect of letting a property.
Thank you for your fantastic review Caroline, it's greatly appreciated. We are delighted to hear that you have been very happy with the service provided by Janet and our team in Milton Keynes, I will make sure your comments are passed onto them.
5/5
GoogleI rent with them. Bailey was briliant and really helpful when I moved. thank you again!!
Dear Iulia Ocheanu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleI have lived in rented apartments for 14 years and have never encountered such rudeness as in this agency. No help with reported problems. Additionally, after moving out I cannot get my deposit back, because the agency does not care and is not able to answer my questions, "when will I get the money?"
Good Morning Bartlomiej Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Milton Keynes and they will be happy to discuss this with you further, Kind Regards, Customer Care .
5/5
GoogleI was looking for a property, Bailey was really helpful. Thumbs 👍. Best customer service …
Dear Nowell Chademana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service, really accommodating and always quick to answer any questions or queries about our tenancy. We recently had an inspection and Liz was very timely, really happy to answer any questions and was also flexible enough to arrange a time that suited us well without any issues. Thank you!
Thank you for the lovely review Nikhil. I will tell Liz well done.
5/5
GoogleCompleted on our home last week and wanted to say Joe was always very helpful in managing our purchase. Would recommend!
5/5
GoogleKatie dealt with my move and was knowledgeable and responsive the whole way through
Dear Hannah Hawkins We greatly appreciate your 5-star review and the time you took to share your experience with Katie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleLenwell helped me to very quickly secure a place to rent in MK for a 6-month lease. Lyle was courteous and helpful in showing me several options and they processed my tenancy application very quickly (less than a day). I would definitely use Lenwell MK again for future rentals.
Thank you for your positive review Jason, it's greatly appreciated. We are delighted to hear that you are very happy with our service and will make sure your comments are passed onto Lyle and the team.
5/5
GoogleMatt was very helpful showing us round the property during the pandemic and was respectful with keeping distance. Abbi was very efficient with sorting out contracts and paperwork, helping us get everything sorted and was able to answer any questions we had very quickly.PositiveResponsiveness, Quality, Professionalism
Thank you Helen. We hope your new home is everything you hoped it would be
5/5
GoogleEasy to deal with and took the stress away of renting. Would recommend
Dear Dave Michelle, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleNever quite know if a company will live up to the reviews online but the service I received from Suzanne was fantastic, she went above and beyond to help myself and my husband. Nothing was too much trouble and kept us in the loop all the time, I couldn't recommend her more and will certainly tell my family and friends about the amazing customer service received.
4/5
GoogleI had a wonderful customer service experience. Kelsey was very helpful and too her time in explaining how the rental market works as I am new to this market. She signposted me to the company’s website that had the properties in my cost range. Thanks
Excellent to hear thank you Gloria if we can help at all in any way at all just let us know :-)
5/5
GoogleKelsey was extremely efficient, knowledgeable, helpful, approachable and a pleasure to work alongside. She was always on hand if had any questions, I would recommend Lenwell and Kelsey to anyone looking for a property. Kelsey made the search for a property easy for me and my family.
That’s brilliant news. Thank you Lisa we hope you enjoy your new home.
5/5
GoogleI cannot fault the service I received from Lenwell whilst negotiating my tenancy. They were extremely responsive, always professional and very happy to answer my many mundane questions. Abbi and Matt were absolute stars and a credit to their organisation.PositiveResponsiveness, Quality, Professionalism
Ah, that’s lovely to hear, thanks Tony :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Milton Keynes office has 346 reviews across three platforms: 331 on Google, 8 on Facebook (across the whole business), 7 on View Agents.
Lenwell Property Services Milton Keynes is rated 4.4 out of 5 across all 346 reviews, and 4.4 out of 5 on Google from 331 reviews.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Tony wrote: "A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Milton Keynes won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent.
Lenwell Property Services Milton Keynes, 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR.
