Trusted Agent profile · Milton Keynes, Buckinghamshire
Verified
★★★★★
346 reviews across 3 platforms
302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Milton Keynes, Buckinghamshire, at 302 South Row, is rated 4.4 out of 5 across 346 reviews on three platforms, including 331 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ...Read all 6 from landlords
Always very helpful and provide a professional service.Read the review from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
1/5
GoogleWorst letting company ever. Constantly lying and never keeping their promises, takes them months to resolve issues and when your tenancy ends they want to remodel the property on your dime; Aimee Balban-Hall and Lauren Goodyer are …
Dear Slayer_ V3, We value your feedback and sincerely appreciate you taking the time to share … More
1/5
GoogleIm so dissapointed with this company leaders .when ever we report an issue its not attended to they make calls telling you its your responsibility to fix that thing and yet when we moved in this house wasnt up to date .most of the things …
Dear Kudzayi Gabi, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
GoogleExcellent marketing by Tom & Paris & a well qualified Buyer found within 3 weeks. Professional management of the process until completion in record time. Thank you very much Tom for your indefatigably efforts. Best wishes.
Dear Akin Priestley We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleGustavo is very helpful, highly recommended
Dear Cristina Corodeanu We greatly appreciate your 5-star review and the time you took to share your experience with Gustavo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThank you, Gustavo, for your support throughout the process. I recently moved into my new apartment, and he was very helpful from start to finish. He was responsive, professional, and made everything smooth. …
Dear Wisdom Onu Ugorji, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gustavo. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming … More
5/5
GoogleI wanted to leave a review to say a big thank you to Zain for his help on a viewing I recently attended. He was very professional and answered all questions I had regarding the property. I would highly recommend him!
Dear Hanah Ansari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleIm not pleased with leaders service .very disappointed instead.This people dont care at all .Whenever we report an issues they dont fix it. a house that has no freezer,washing machining ,oven stove and raditors are not heating. …
Dear Kuzivakwashe W Gabi, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
GoogleUsually, when it comes to renting or buying a property, there's a lot of hassle involved. But not with these guys. They're very professional, friendly, always happy to help, prompt with their answers in case of enquiries, and able to give you advice in case you need it. Abbigail Bell is the lady that has been in charge with myself and my partner (we are renting an apartment through Lenwell) and I can honestly say that she made the whole experience better than I expected. She's been so nice, helpful, and the reason I have so many good words to say about this Agency. There's no way you could ever fault this lady. I'll definitely recommend going through Lenwell. Overall, I'm very happy with how things went!
Thank you for such a lovely and well written review. Abbi will be so pleased to read this.
5/5
GoogleI had the pleasure of being assisted by the lovely Zain. I was looking to let a property and Zain made the whole journey seamless. He is extremely Professional and really knew what he was doing. He made the whole experience simple and easy, an impressive young man. I highly recommend his services 10/10!
Dear Afshan Sarwar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
Google**Rating: ★☆☆☆☆** I had a very disappointing experience with this estate agency. I contacted them over two weeks regarding multiple rental properties and attempted to arrange viewings. Unfortunately, despite my efforts, the staff were consistently unresponsive. They failed to reply to my emails and phone calls, making it extremely difficult to move forward with my search. It’s frustrating to deal with such a lack of communication, especially when you're relying on their services. Based on my experience, I would strongly advise avoiding this agency if you're looking for timely and reliable assistance in renting a property.
Dear Ro, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI had a great experience with Mia Anderson. She was extremely co operative and handled my needs professionally and swiftly. I felt completely informed and didn’t have a single worry. Thank you Mia!
Dear Harry Casey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBailey was really helpful in finding, securing and moving us into our new home. He’s very knowledgeable and friendly and he made the whole process seamless. Will be recommending him to others!
Dear Shannon Cameron Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt is always a pleasure working with Lenwell. Highly professional and proactive team. Kelsey has recently helped us close multiple agreements with great ease. She is a star. Matt is great to work with and the prompt approach helps close deals instantly. Also any management issues are taken care of within well defined deadlines and you are constantly updated on the case. The systems and paperwork management is so easy to use and takes away the hassle of filling long forms. Have to say the best technologies used to manage all the paperwork with so much ease. Great working with Lenwell. Will highly recommend for all your property needs.
Wow that is a fantastic review. Thank you. We have really enjoyed working with you too. Hopefully more to come :-)
5/5
GoogleChloe has been such a massive help and has really made the extra effort to help us with our move. Couldn’t recommend her more! Thank you to Chloe and her team at leaders :)
Dear Stephen Mcmillan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBailey was very helpful in moving me into my property. He was very transparent and cooperative, as well as being proactive when faced with challenges. Thanks Bailey
Dear Mabel Zahra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZain showed me round a house to rent and was simply lovely. He was efficient, reliable and understanding. I wouldn't hesitate to recommend Zain who went out of his way to help.
Dear Tina Dean Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeo, our contact for house sales, was always professional, attentive , available and competent. Sadly due to no fault of the team the process was somewhat lengthy but a great completion last week.
Dear Janis Edwards We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleBrilliant service, communication excellent and so responsive and helpful. Highly recommend
Dear Archie Somerville We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleKaty and Molly we’re exceptional helpful in expediting my move in date and also very helpful throughout the process.
Dear Ralph Alabi We greatly appreciate your 5-star review and the time you took to share your … More
1/5
GoogleAppalling letting agents. So many issues, but the top ones being. 1) response times are often non existent and only communicate when repeatedly chased 2) we were hit with an additional monthly charge on the day we were due to move in, which we weren’t notified of and at that point we had no choice but to absorb 3) very poor inventory check of our property, loads of issues missed and still not addressed 4) did no check of the keys on handover and had only one front door key for a 4 bed house and told us we have to cut own own. Shocking on all levels, would never recommend.
Dear Jane Jawad, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleBailey was extremely helpful, he helped me throughout the whole process and really went above and beyond. I really would recommend him and leaders
Dear, Aden Okieh! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleExcellent Agency , i just sold my house and worked with Joe Frost one of best estate agents i worked with. Very professional and nice gentleman.
Dear Alkhamees A Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBailey was great at supporting me from the viewing to moving in! Always on hand with any questions I had, he was extremely personal and made moving in for my family easy.
Dear Fin Adams Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZain was amazing, professional, responsive, and genuinely cared about helping me find the perfect home. The whole process was smooth and stress-free. Highly recommend!
Dear Laith Thompson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lenwell Property Services's Milton Keynes office has 346 reviews across three platforms: 331 on Google, 8 on Facebook (across the whole business), 7 on View Agents.
Lenwell Property Services Milton Keynes is rated 4.4 out of 5 across all 346 reviews, and 4.4 out of 5 on Google from 331 reviews.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Tony wrote: "A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Milton Keynes won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent.
Lenwell Property Services Milton Keynes, 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR.
