Trusted Agent profile · Mill Hill

Verified

Richard James Mill Hill reviews

★★★★★ Excellent

655 reviews across 3 platforms

21 The Broadway, Mill Hill, NW7 3DA

Richard James's office in Mill Hill, at 21 The Broadway, is rated 4.9 out of 5 across 655 reviews on three platforms, including 326 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.

Google logo

5.0 / 5

326

Reviews on Google

This office

Facebook logo

4.9 / 5

67

Reviews on Facebook

This office

Trustpilot logo

262

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.

5/5

Trustpilot

Anthony has been extremely helpful and…

Anthony has been extremely helpful and professional and accommodating to our current needs. Generally, it was a good experience with the letting team at Richard James.

Amgad · 1 December 2022

5/5

Trustpilot

First class service from start to…

First class service from start to finish. Their attention to detail and dedication to the cause was immense as was their go-the-extra-mile attitude - Natalie and Anthony were brilliant and its my pleasure to highly recommend them both.

Richard · 25 January 2021

5/5

Google

Anthony was great. Would definitely recommend Richard James.

Kemi · 22 May 2020

Agent replied · 23 May 2026

Thank you from all at Richard James, Mill Hill, NW7

5/5

Trustpilot

Thanks Anthony!

This is the second time we rented a flat through this agency and both times Anthony has been excellent. Great communication and support any time of the day. Thank you very much.

M · 28 December 2021

5/5

Google

I just bought a house from Richard James. I am not a big fan of real estate agents, particularly when you are buying, but I can’t praise Richard James enough about their professionalism, transparency and fairness when dealing with the sale …

Matias · 4 October 2022

Agent replied · 23 May 2026

Many thanks Matias from all the team at Richard James, Mill Hill, NW7

5/5

Google

A truly outstanding personalised service, Richard was calm and reasurring in times of stress and found us the perfect house and buyers for our house. He responded quickly and helpfully to messages and requests. I cannot recommend him and Richard James Estates enough. Thank you!

Louise · 22 May 2022

Agent replied · 23 May 2026

Thanks Louise from all at Richard James, Mill Hill, NW7

5/5

Facebook

Just need to say a massive thank you to Natalie at Richard James on selling my Dads house she couldn't have been more helpful made the whole process very easy. I would fully recommend them .

Adam · 9 March 2021

5/5

Trustpilot

Fantastic service from the first…

Fantastic service from the first contact right through to completion. Joseph was absolutely brilliant

Mrs · 28 September 2023

5/5

Trustpilot

Anthony Cooper from Richard James who…

Anthony Cooper from Richard James who was dealing with our latest inquiries gave us an excellent service right up to the end. We thank Anthony for this. we will not hesitate to use Richard James again in the future.

Meir · 18 February 2020

5/5

Facebook

It was a delight to work with Natalie Leon for the sale of our house. Professional and dependable, she managed to secure a sale in this difficult market. Would definitely recommend her for anyone wanting to buy or sell their property. In fact, we have already instructed her on another property we have for sale.

Robbie · 31 January 2020

Agent replied · 11 May 2026

Thank you so much Natalie, you’re a star!

5/5

Facebook

We have recently moved house. Richard James acted on both our sale and our purchase. They were fantastic. Responsive to all of our questions and genuinely helpful with the inevitable bumps along the road. They are based locally and know the area inside and out. That sort of knowledge was invaluable to us. A very special shout-out to Richard Power. He knew what we were looking for in a house and as soon as once came onto his books called us immediately and got us in to have a look (at the house we eventually bought). His advice on pricing and negotiating also was excellent. Even though I hope not to need their services for many years to come, I would recommend them without any hesitation to anyone who currently does.

Max · 7 October 2021

5/5

Trustpilot

Defiantly 🌟🌟🌟🌟🌟 service

Thanks for a very professional and correct way of helping us To porches a House Honest ,reliable Prompt and response to our concerns I will definitely recommend Richard James Estate Agents and special thank you to Natalie Leon

Teuta · 26 March 2020

5/5

Trustpilot

Natalie has been amazing helping us…

Natalie has been amazing helping us secure the property we want to buy! We won’t hesitate at all to use their service in the future.

Billie · 1 September 2022

5/5

Google

Richard James were the instructing agent for the house I recently purchased. Richard was a pleasure to deal with throughout, very knowledgeable and always answered my calls and solved any queries in a prompt and efficient manner. He was …

Daniel · 4 October 2022

Agent replied · 23 May 2026

Many thaks Dan from all at Richard James, Mill Hill, NW7

5/5

Google

Everything was smooth. Thanks Anthony!

H · 22 May 2020

Agent replied · 6 June 2023

Thank you

5/5

Google

Richard was always happy to answer our questions and always available for us. I’d definitely recommend :)

Lucie · 22 May 2024

Agent replied · 26 July 2024

Many thanks

5/5

Trustpilot

Outstanding service by Anthony Cooper!

Outstanding service by Anthony Cooper! Helpful advice and guidance. Listed the property to let, great photos, one block viewing, and the tenant moved in within the week. Thank you Anthony!

Leighton · 28 November 2021

5/5

Google

I dealt with Anthony Cooper from Richard James, he was quick at responding if I needed anything and sorted everything to make moving easyPositiveResponsiveness, Professionalism

Zak · 27 July 2022

5/5

Trustpilot

Don’t waste time - get to Richard James

We had a property that wasn’t getting any viewings with a competitor on the same high street. On the advice of our daughters who have had nothing but amazing things to say about Anthony their star letting agent, we switched. Within the same day he had shown a tenant who wanted to take it. Not only was it impossibly efficient, our tenant has proven to be a landlords’ dream; taking such great care of our property it looks even better than when he moved in! Very very happy with Anthony’s enthusiasm, friendliness and professionalism. Can’t recommend him enough and look forward to working with him at the next opportunity.

Therese · 6 July 2021

5/5

Trustpilot

Simply the best!

When I was looking for an agent, I asked around locally and everyone recommended Richard James. From the first time I dealt with them at the valuation, I knew we'd made the right decision. Our sale was handled by Natalie - the most efficient and incredible agent I've ever met. Natalie has quite the fan club among my extended family for how well she looked after us and secured us the loveliest buyer we could have hoped for for our home. Richard James's customer service, knowledge and professionalism goes above and beyond. I'm just sad that we'll be moving away from the area and won't get to use them again in future. I couldn't recommend them more highly. Simply the best!

Sarah · 22 June 2021

5/5

Google

Richard was professional and wonderful to work with. He communicated well during all aspects of the sale. I would recommend Richard and his company if you are planning to sell your home.

Lonnie · 22 May 2023

Agent replied · 26 July 2024

Many thanks

5/5

Google

Thank you all so much at Richard James .Natalie you were an absolute STAR nothing was ever to much trouble for you. Keeping me up to date on progress way outside your working hours. Not only in selling my late fathers house, but in helping …

Adam · 4 October 2021

Agent replied · 23 May 2026

Thanks Adam from Richard James, Mill Hill, NW7

5/5

Trustpilot

Absolute First Class Service from start…

Absolute First Class Service from start to finish. Professional, friendly, efficient, great comms, everything you would need to make the buying experience a real pleasure. Highly regarded and recommended. Thank you Natalie.

Mario · 20 May 2021

5/5

Trustpilot

Number one agents in NW7

If you are selling your property in NW7, there is only one agency to work with and that’s Richard James. They have incredible knowledge of the area and are both extremely professional whilst managing to maintain a very personable touch throughout the process. Natalie has to get a particular mention as she really is a superstar..no one will work harder to help sell your home and we have no doubts about working with her and Richard James in the future!

RC · 7 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Richard James's Google reviewsLeave Richard James a review

Questions about Richard James Mill Hill

How many reviews does Richard James Mill Hill have?

Richard James's Mill Hill office has 655 reviews across three platforms: 326 on Google, 67 on Facebook, 262 on Trustpilot.

What is Richard James Mill Hill's rating?

Richard James Mill Hill is rated 4.9 out of 5 across all 655 reviews, and 5.0 out of 5 on Google from 326 reviews.

Has Richard James won any awards?

Yes. In The Trusted Agent 2026 awards: Richard James, Mill Hill won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.

Where is Richard James's Mill Hill office?

Richard James Mill Hill, 21 The Broadway, Mill Hill, NW7 3DA.

The Trusted Agent

Is this your office? Claim your page.