Trusted Agent profile · Mill Hill
Verified
★★★★★
655 reviews across 3 platforms
21 The Broadway, Mill Hill, NW7 3DA
Richard James's office in Mill Hill, at 21 The Broadway, is rated 4.9 out of 5 across 655 reviews on three platforms, including 326 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
5/5
TrustpilotAnthony Cooper was an absolute star…
Anthony Cooper was an absolute star from the very first phone call we had with him to rent out a flat . Nothing was too much trouble and his responses were prompt and always helpful . Could not recommend him highly enough Jo and Mark
5/5
FacebookAnthony Cooper was an absolute star from the very first phone call we had with him to rent out a flat . Nothing was too much trouble and his responses were prompt and always helpful . Could not recommend him highly enough Jo and Mark
5/5
TrustpilotRichard James Will Be My First Choice
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
5/5
TrustpilotSupportive, Responsive and Quick!
Thanks so much to Anthony at Richard James. Hugely supportive and helpful. Professional support around the clock made looking for a rental and sorting out all the paperwork so quick and easy. Issues with the property were sorted quickly and with no fuss. Would highly recommend!
5/5
GoogleExcellcent job done by Natalie Leon and the wider RJ team. Despite mortgage rates doubling and the housing market suffering the worst …
Many thanks
5/5
TrustpilotNatalie Leon is a credit to the…
Natalie Leon is a credit to the profession and to the agency. She's done more than hoped for to get our property listed, marketed, visited, sold and exchanged in a few short weeks; remarkable skill and professionalism. Exactly what you'd wish for when handling such a significant transaction. A true professional. #natalieleon #professional #estateagent
5/5
TrustpilotGreat service
We've had Anthony Cooper as our agent and received great service. Anthony was very resourceful and helpful. Thanks to his high availability and kind attitude, things were moving quickly and smoothly.
5/5
GoogleFrom the day the sign went up, to the day we signed the papers, you’ve been a steady presence in every part of selling my home. Thank you for making this a stress-free experience and for going the extra mile. …
Many thanks
5/5
TrustpilotAnthony goes above and beyond at Richard James
Anthony made the process of letting my apartment so easy. Extremely helpful and efficient. Regular contact and responded to everything very promptly including contact on his day off. Rented out within a week. On line paperwork kept things simple. I would recommend this agency highly as one you can trust to deliver.
5/5
TrustpilotAnthony Cooper was absolutely…
Anthony Cooper was absolutely brilliant! He found a tenant quickly and arranged the tenancy efficiently and effectively. It was a stress free experience. I would highly recommend this company.
5/5
TrustpilotExcellent Agency!
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
5/5
GoogleBest of the local agents in the area ! Natalie was brilliant..best estate agent I've ever dealt with hands down.
👍 …
5/5
TrustpilotAnthony is one in millions I’ve met in…
Anthony is one in millions I’ve met in my whole life as we needed property desperately and he helped us and stayed in touch 24/7 as promised. Very honest loyal punctual and man of his words .Very Very highly recommend him and his company by all means .
5/5
GoogleAfter being recommended by our daughters and having had a property to let sit on the market for a while with a competitor, we decided to give it to Anthony. So glad we did as he found a fantastic tenant for us the same day! So impressed and amazed. He’s a credit to the company.
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleWe recently sold our property through Natalie at Richard James and were delighted with the results. I was really impressed with her proactive and straight talking approach and business like manner. Speaking to other agents in the area, I …
Many thanks
5/5
TrustpilotHaving personally known Richard for…
Having personally known Richard for many years, I had no hesitation in contacting him when I wanted to move. As expected, both Richard and Natalie were great throughout the process and Natalie always went the extra mile to help out and get things done. Highly recommended.
5/5
GoogleRichard James estate agent were crucial in finding us our dream home! They are honest and have your best interests - would highly recommend if you are selling/buying a property in the area!
Many thanks
5/5
TrustpilotNatalie was incredible!
Natalie was incredible, very patient and always in our corner. She worked tirelessly to ensure we sold for a good price, with the flexibility we needed. Above all, Natalie understood we were a young family and so naturally risk averse and was with us every step of the way
5/5
GoogleThank you so much Anthony Copper.
👍from Richard James, Mill Hill, NW7 …
5/5
GoogleAnthony went out of his way, many thanks for a great service!
Thank you from all at Richard James, Mill Hill, NW7
5/5
FacebookAnthony has been brilliant and very helpful all hours of the day and night. He has been very speedy in making sure all paperwork is sorted and has always been happy to answer any questions when needed. Would highly recommend to anyone else who wants a swift, professional and easy move.
5/5
GoogleRichard James were absolutely outstanding! They were our first choice agents based on other reviews and first-hand experience of our friends. And they didn't disappoint! Despite the tough market conditions, they had a stream of viewings for …
Many thanks
5/5
TrustpilotNatalie has always gone above and…
Natalie has always gone above and beyond with the purchase of our house. She is always contactable and approachable with any questions or queries we had. She has extensive knowledge of the area and was able to provide us with contacts to do with surveys, solicitors and removals. she is proactive and always on top of everything, keeping things on track. She has made what has a been a challenging process as smooth as possible for us and we can’t thank her enough. We would highly recommend her to anyone looking to buy or a sell a property
5/5
FacebookWe don't have enough good words: Great Service, High Level of Professionalism, Punctual, ..... etc. We will like to say Thanks Again to Anthony Cooper from Richard James Mill Hill estate agency he was amazing helping to rent the property we are living in. Many, Many, Many Thanks Anthony !!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James's Mill Hill office has 655 reviews across three platforms: 326 on Google, 67 on Facebook, 262 on Trustpilot.
Richard James Mill Hill is rated 4.9 out of 5 across all 655 reviews, and 5.0 out of 5 on Google from 326 reviews.
Yes. In The Trusted Agent 2026 awards: Richard James, Mill Hill won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
Richard James Mill Hill, 21 The Broadway, Mill Hill, NW7 3DA.
