Trusted Agent profile · Mill Hill
Verified
★★★★★
655 reviews across 3 platforms
21 The Broadway, Mill Hill, NW7 3DA
Richard James's office in Mill Hill, at 21 The Broadway, is rated 4.9 out of 5 across 655 reviews on three platforms, including 326 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
5/5
GoogleAnthony was incredibly helpful and found my perfect flat on the second viewing! Would certainly recommend. Transparent, quick and easy. Really happy with the entire process.
Thank you from all at Richard James, Mill Hill, NW7
5/5
TrustpilotFantastic Estate Agents
Fantastic estate agents! Sold our house in record time allowing us to move on a purchase. Efficient, professional and helpful. Thank you Natalie, Richard and the team
5/5
GoogleFrom the get go we knew Richard James were the right agents to sell our property. With over 20 viewings and only taking a week to receive an offer we wanted to accept the proof was in the pudding.
Many thanks
5/5
GoogleExcellent service - tenant found quickly and all dealt with for us very efficiently. Many thanks to Anthony! We shall certainly be using them again.
Thank you from all at Richard James, Mill Hill, NW7
5/5
TrustpilotAnthony Cooper went above and beyond to…
Anthony Cooper went above and beyond to make my experience as stress free as possible. He was there for me at every level and texts and phone calls were dealt with instantly. I would without any doubts whatever highly recommend Anthony and would use his services again in the future .
5/5
GoogleFinding a flat and going through the renting process with the help of Anthony Cooper from Richard James Estate Agents was a pleasure. Honest, Professional and Reliable!!
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5/5
GoogleFantastic experience buying through Richard James. Natalie was a pleasure to deal with and helped ensure a smooth, quick transaction.
Thank you from all at Richard James, Mill Hill, NW7
5/5
GoogleRichard James have truly outstanding service. Anthony advice was really valuable, which made the entire process smooth sailing. Our property rented within days of it being posted. …
Many thanks
5/5
GoogleNatalie was a star from beginning to end. A complex process made easy by her tenacity, professionalism and style. We couldn't recommend Richard James highly enough!
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5/5
GoogleAnthony was amazing from start to finish. Excellent communication, very efficient and dedicated to being the best at his job...a rare find! Don’t look any further.
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5/5
TrustpilotPremium service
We rented out a 1 bed newbuild through Richard James Estate Agents. We dealt with Anthony who was excellent from start to finish. He always informed us of the viewings and found us a suitable tennant, completed all the paperwork and arranged the check in. Thanks you to Anthony and his team for their premium service.
5/5
GoogleA big thank you to Anthony and the team for the professionalism they demonstrated all through the viewing of the house to the moving in.
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5/5
TrustpilotFantastic Richard James!
Richard James were absolutely outstanding! They were our first choice agents based on other reviews and first-hand experience of our friends. And they didn't disappoint! Despite the tough market conditions, they had a stream of viewings for our property within 24 hours of it going live. They were proactive throughout and always made themselves available whenever we had (silly) questions. Above all, we really appreciated their personal touch, especially from Natalie. We would 100% recommend them to anyone considering selling their home. Thank you Richard James!
5/5
GoogleBetween the chaos and hassle of trying to find the right house for a long time, coming across Natalie and her agency was a blessing in disguise. She is a bright, knowledgable advisor; and knows the areas of the properties very well. It is …
Many thanks
5/5
Facebook5 Star Service Anthony made the process of letting my apartment so easy. Extremely helpful and efficient. He made contact regularly and responded to everything very promptly, including on his day off. Rented out within a week. On line paperwork kept things simple. I would recommend this agency highly as one you can trust to deliver.
5/5
TrustpilotRichard James - fantastic agents
Natalie Leon is fantastic. We worked with Natalie on the sale of our flat and thoroughly enjoyed the process with her. Natalie is very professional, knows the market and what her clients are looking for. Natalie's communication was fantastic throughout and we can't thank her enough for helping us with our sale!
5/5
GoogleNatalie has always gone above and beyond with the purchase of our house. She is always contactable and approachable with any questions or queries we had. She has extensive knowledge of the area and was able to provide us with contacts to do …
Many thanks
5/5
GoogleIn a turbulent and volatile market, Natalie worked tirelessly to ensure we achieved an accelerated sale at a great price given the comps on our street. As with any transaction, we had our fair share of twists and turns along the way but …
Many thanks
5/5
GoogleRichard James estate agent were crucial in finding us our dream home! They are honest and have your best interests - would highly recommend if you are selling/buying a property in the area!
Many thanks
5/5
GoogleNatalie Leon is a star ! She is very proactive and was instrumental in us selling our house for the best possible price. …
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5/5
TrustpilotPleasure to do business with
Richard James in Wellingborough recently handled the sale of my late sister's house. I cannot praise them highly enough. In the first instance Richard Fowler gave me valuable advice and quoted me a fair price for handling the sale. They then attended all the viewings, informing me when they were taking place and giving me feedback afterwards. Everyone I dealt with was friendly, approachable, professional and helpful. The sale went through smoothly and I was very pleased with the outcome. I would thoroughly recommend this company.
5/5
GoogleAnthony Cooper is Brilliant to the point and super helpful
Thank you from all at Richard James, Mill Hill, NW7
5/5
GoogleRichard recently sold our house for us. We couldn’t have asked for better service! He was excellent in selling the house quickly, and efficiently. Throughout the selling process he went over and beyond the role of an agent by keeping us up …
Many thanks
5/5
GoogleRichard James Estate Agents have been a pleasure to work with from start to finish. Natalie in particular was fast, friendly and always available to help with any questions I had. I would not hesitate to use them again and recommend them …
Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James's Mill Hill office has 655 reviews across three platforms: 326 on Google, 67 on Facebook, 262 on Trustpilot.
Richard James Mill Hill is rated 4.9 out of 5 across all 655 reviews, and 5.0 out of 5 on Google from 326 reviews.
Yes. In The Trusted Agent 2026 awards: Richard James, Mill Hill won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
Richard James Mill Hill, 21 The Broadway, Mill Hill, NW7 3DA.
