Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRichard James have truly outstanding service. We were quite nervous placing our home on rent but Anthony cooper put us at ease front the onset, he explained the process with no uncertainty, his advice was really valuable, which made the entire process smooth sailing. Our property rented within days of it being posted.
Malinie · 22 May 2024
Agent replied · 26 July 2024
Many thanks
★★★★★ 5/5
GoogleWe would like to thank Richard James Estate Agents for managing the sale of our property. Specifically, we would like to highlight and thank Natalie. From our initial meeting to the final step in the process Natalie has been an absolute …
Romesh · 4 October 2019
Agent replied · 23 May 2026
Thank you from all at Richard James, Mill Hill, NW7
★★★★★ 5/5
TrustpilotBrilliant advice and service from Richard James
We were recommended to use Richard James when we were looking to sell our property in NW7. From the start of the process they were very open and honest and then Natalie Leon went well above and beyond (in the middle of the Covid pandemic) to get us over the line - she was brilliant. The whole agency is extremely knowledgeable, proactive and professional and I would highly recommend them.
Giles · 7 December 2020
★★★★★ 5/5
GoogleThe height of professionalism and customer service and care. Right from the beginning we knew we were in the best hands possible. We have sold and bought our new house with Richard James and Natalie Leon has held our hand the whole way …
Juliet · 4 October 2024
Agent replied · 26 July 2024
Many thanks
★★★★★ 5/5
GoogleThe service that we have received from Richard James Estate Agents has been absolutely superb. We had spent 3 unsuccessful months on the market with a national chain and the step up in quality, honesty and efficiency as soon as we switched …
Caroline · 4 October 2018
Agent replied · 31 May 2023
👍 …
★★★★★ 5/5
GoogleNatalie Leon is a credit to the profession and to the agency. She's done more than hoped for to get our property listed, marketed, visited, sold and exchanged in a few short weeks; remarkable skill and professionalism. Exactly what you'd …
Daryle · 4 October 2019
Agent replied · 6 June 2023
👍 …
★★★★★ 5/5
TrustpilotRental
Super helpful and speedy process, thank you
Ella · 10 August 2026
★★★★★ 5/5
GoogleNatalie from Richard James has been a huge help to us in buying our first home. She was diligent, transparent and open during the entire process which made navigation easier for us. She helped us throughout and was thorough with follow ups. …
Shagun · 4 October 2024
Agent replied · 26 July 2024
Many thanks
★★★★★ 5/5
FacebookNatalie Leon is an Alpha female...She knows her job, inside, out and in between....We have been so impressed by her excellent service...SO often, one is disappointed by mediocre service and from the first viewing to the exchange of contracts, Natalie has been with us every step of the way...Her knowledge and connections have been staggering ...If only everyone operated like Natalie!! The world would be a much more efficient and happy place......René Anisfeld
Rene · 14 April 2019
★★★★★ 5/5
TrustpilotFriendly
Friendly, efficient and effective communication to help get a buyer for our house in a timely manner. Natalie was brilliant, professional and supportive. She was always ahead and making sure we were well informed.
Bhavik · 29 May 2024
★★★★★ 5/5
GoogleNatalie was absolutely fantastic to work with - I genuinely think without her we wouldn’t have secured the property. Thank you so much for all your hard work!
Debbie · 22 May 2022
Agent replied · 23 May 2026
Thanks Debbie from all at Richard James, Mill Hill, NW7
★★★★★ 5/5
GoogleI dealt with Anthony Cooper on a rental. He was incredibly well organised, responsive and helpful throughout the process. I have only positive things to say about him.
Lee · 22 May 2022
Agent replied · 23 May 2026
Thanks Lee from all at Richard James, Mill Hill, NW7
★★★★★ 1/5
TrustpilotVery poor level of customer service and…
Very poor level of customer service and extremely poor knowledge around processes regarding secure deposits. No understanding of new legislation which protects tenants. They weren't helpful at all when I was renting the property so I moved out, now they are not responding to my emails, when I ask about my deposit.
Olipoligmail.com · 15 April 2024
Agent replied · 26 July 2024
Dear Olipoli
We are Richard James in Mill Hill London not Swindon we have no affiliation with any other Richard James, please could you remove this review and review the correct company
Many thanks
★★★★★ 5/5
GoogleNatalie at Richard James was the agent for the house we just purchased. Throughout the process she has been professional, approachable and always available for any queries we have had. She has also been the driving force in pushing the sale …
Hannah · 4 October 2024
Agent replied · 26 July 2024
Many thanks
★★★★★ 5/5
GoogleNothing short of 5 Stars. Anthoney Cooper and the team were completely professional, kind, patient, very helpful, and most importantly of all we got the deal done quickly and without any unnecessary delays. I would highly recommend Anthony …
David · 4 October 2019
Agent replied · 23 May 2026
Thank you from all at Richard James, Mill Hill, NW7
★★★★★ 5/5
TrustpilotFantastic service from Richard James
Big shout out to Natalie Leon. Our detached house in Mill Hill was marketed, sold and completed within 2 months. Natalie was a pleasure to deal with. Great communication and very proactive. Strongly recommended!!!!!
James · 6 May 2024
★★★★★ 5/5
FacebookBig shout out to Natalie Leon. Our detached house in Mill Hill was marketed, sold and completed within 2 months. Natalie was a pleasure to deal with. Great communication and very proactive. Strongly recommended!!!!!
James · 6 May 2024
★★★★★ 5/5
GoogleReally helpful. Natalie went out of her way to be helpful in getting things over the line, and was really clear at explaining things, which was helpful for us as first time buyers!
Daniel · 22 May 2021
Agent replied · 23 May 2026
Thank you from all at Richard James, Mill Hill, NW7
★★★★★ 5/5
GoogleRichard James did an excellent job from start to finish. They sold my house off market and managed drum up fantastic interest without any marketing material, which is all down to their local connections and network in the area. Natalie …
Craig · 4 October 2024
Agent replied · 26 July 2024
Many thanks
★★★★★ 5/5
TrustpilotNatalie went above and beyond when we…
Natalie went above and beyond when we were in the process of buying a property through Richard James estate agents. Her exceptional customer skills made us feel like we were in safe hands throughout the whole process - nothing was too big/small a problem for her to help us with. It was a pleasure working with Natalie and would highly recommend her to others.
Simone · 23 June 2021
★★★★★ 5/5
GoogleRichard has always been professional and discreet. He worked hard everyday to ensure communication was clear and everyone was aligned. A complete professional.
Scott · 22 May 2025
Agent replied · 23 May 2026
Thanks Scott from Richard James, Mill Hill,NW7
★★★★★ 5/5
TrustpilotExcellent service
I chose Richard James as I liked that they are a small independant agency. Mine was a probate sale dealt with sensitively and professionally by James Goldsobel and he always responded promptly and efficiently to my communication including when he was out of the office. I even received a reply to a text while he was on a plane. I have no hesitation in recommending Richard James to any potential clients.
Karen · 21 September 2018
★★★★★ 5/5
TrustpilotExcellcent job done by Natalie Leon and…
Excellcent job done by Natalie Leon and the wider RJ team. Despite mortgage rates doubling and the housing market suffering the worst downturn in 15 years Natalie and team managed to get our house sold.Thank you for everything.
M · 5 January 2024
★★★★★ 5/5
GoogleI cannot recommend Richard and Natalie of Richard James Estate Agents highly enough! My house in Woodside Park (N12) went under offer within 10 days of it going live, having secured multiple offers that completely exceeded my expectations. …
M · 4 October 2024
Agent replied · 26 July 2024
Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.