Richard James Mill Hill reviews

★★★★★ 5/5

Google

Anthony has been extremely helpful and professional and accommodating to our current needs. Generally, it was a good experience with the letting team at Richard James.

Amgad · 22 May 2023

★★★★★ 5/5

Google

We worked with Natalie at Richard James to purchase our new home. The service provided was fantastic from start to finish, she was available and responsive throughout the process! We highly recommend using Richard James Estate Agents - a fantastic local agency!

Hadas · 22 May 2021

★★★★★ 5/5

Trustpilot

We would like to thank Richard James…

We would like to thank Richard James estate agents for managing the sale of our property. Specifically, we would like to highlight and thank Natalie. From our initial meeting to the final steps in the process Natalie has been an absolute star, providing a high level of professionalism and dedication. Not only did Natalie help and manage the sale of our property she also assisted with the purchase of our new property. Natalie always kept us informed at all times and was proactive which ensured that the timescales were met.Selling and buying a house is stressful but Natalie made this as painless as it possibly could, even our solicitor was impressed.Many thanks.

Romesh · 6 August 2019

★★★★★ 5/5

Google

The service that we have received from Richard James Estate Agents has been absolutely superb. We had spent 3 unsuccessful months on the market with a national chain and the step up in quality, honesty and efficiency as soon as we switched to Richard James was incredible. Their valuation of the property was no-nonsense and spot on and they achieved the price that they said they would. In terms of finding prospective buyers and showing the house I doubt that any firm in the country could be better. Natalie, who led all the viewings worked her socks off and was terrific, really selling a property that had a couple of complicated aspects and dealing most warmly and practically with ourselves and the purchasers. Her dedication (and that of the firm as a whole) continued well beyond the simple agreement of a deal as she stood by all parties right through the complex business negotiations that followed. In all, we felt fairly dealt with and strongly supported throughout the whole sales process - this is a very friendly and superbly professional firm and they have my complete endorsement

Louis · 1 June 2019

★★★★★ 5/5

Trustpilot

A role model of exceptional business practise

From our first viewing, Natalie Leon has been an alpha female!! The service she has provided from start to exchange of contracts has been world class...SO often one is disappointed with mediocre service but not so with Natalie...Her knowledge and response times have been remarkably impressive and she has held our hands every step of the way..She should be a beacon of an example of professionalism, efficiency and thorough knowledge of her business...If only everyone worked like her...the world would work so much better and be a happier place! Mrs René Anisfeld

Rene · 14 April 2019

★★★★★ 5/5

Trustpilot

Chris Roberts

After 20 years in our present property we took the leap to move. Chris Roberts from Richard James has been fantastic in keeping us updated on our purchase. Even when not much happens in the process just being kept in the loop is so important. Chris is a great asset to Richard James and we would certainly recommend him and if we decided to move again (!!?) we would hope to have a Chris by our side 😀

Tania · 28 January 2020

★★★★★ 5/5

Facebook

This review is based on my experience with Anthony Cooper who has recently joined the company as lettings manager. I am thoroughly impressed by his professionalism, thoroughness (a rarity in his field) & his desire to go above and beyond his clients expectations. As a landlord, I’m not only delighted to work with him - I actually feel reassured by his quality of work and commitment. I’ve had some terrible experiences in the past as a landlord with letting agents and I now know that Anthony has set a new standard. His own benchmark of excellence. I can’t recommend him enough. Thank you Anthony.

Stephanie · 3 November 2018

★★★★★ 5/5

Google

Absolutely fantastic. As we live abroad we though that selling a UK property would become a nightmare however All Wales team were fantastic. We were kept informed at every single stage. They worked tirelessly to prepare our property for Auction however due to their fantastic marketing skills they secured a sale before the Auction date. I can honestly say they are the best company I've ever dealt with full stop.

Andy · 23 July 2023

★★★★★ 5/5

Facebook

Sold my house extremely quickly after another local agent failed to, even though the pricing was similar. The agent Natalie was brilliant, very positive, honest and driven. Worked hard throughout the whole ups and down of the chain when it got a bit precarious and kept a good 2 way dialogue going with us at all times. Definitely recommend them and especially Natalie out of all the local agents if you are looking for a professional, effective and friendly estate agent.

Naveed · 5 August 2018

★★★★★ 5/5

Trustpilot

Good firm.. Natalie is an awesome agent.

We used another agent in the area first, but it seemed the pricing and clients they were bringing in were not quite right and after lots of viewings but no offers took the house off the market. So we moved over to RJ after meeting Natalie on a purchase we liked, she was brilliant so we gave her our sale as well. We agreed the pricing and ONE viewing later we were sold at price.From there it was constant communication and honesty aaroundthe whole chain. We worked through issues together and Natalie was great in getting things sorted, nudging folks where needed, getting in ad-hoc viewings etc.If we ever move again, we will use them, we have already recommended Natalie to 2 other neighbors and friends all because of her attention to detail, professionalism, friendliness and drive to get you the right deal.We e

Naveed · 5 August 2018

★★★★★ 5/5

Trustpilot

Honest, knowledgeable, hard-working and super-professional

The service that we have received from Richard James Estate Agents has been absolutely superb. We had spent 3 unsuccessful months on the market with a national chain and the step up in quality, honesty and efficiency as soon as we switched to Richard James was incredible. Their valuation of the property was no-nonsense and spot on and they achieved the price that they said they would.In terms of finding prospective buyers and showing the house I doubt that any firm in the country could be better. Natalie, who led all the viewings worked her socks off and was terrific, really selling a property that had a couple of complicated aspects and dealing most warmly and practically with ourselves and the purchasers. Her dedication (and that of the firm as a whole) continued well beyond the simple agreement of a deal as she stood by all parties right through the complex business negotiations that followed.In all, we felt fairly dealt with and strongly supported throughout the whole sales process - this is a very friendly and superbly professional firm and they have my complete endorsement

Mr · 30 July 2018

★★★★★ 5/5

Google

I have recently used Richard James to sell my house, they were professional, efficient and helpful and genuinely cared. I hope they help me find my next house too!!!! Thanks Natalie for excellent service

Donna · 22 May 2022

★★★★★ 5/5

Google

Fantastic experience selling our home through Richard James. It was fast, straightforward and quite painless. Special mention to Natalie who helped with all parts of the process and prompted all parties to get us over the line in record time.

D · 22 May 2021

★★★★★ 5/5

Google

We recently bought a property through Natalie from Richard James and have been extremely impressed by the service she provided throughout the whole process. Natalie was always easy to contact, delivered on her promises, was highly reliable …

David · 4 October 2021

★★★★★ 5/5

Google

Anthony Cooper was fantastic throughout the entire process!

Michael · 22 May 2024

★★★★★ 5/5

Facebook

We have recently sold a house and purchased a new one through Richard James. We dealt with Natalie Leon on both the sale and the purchase and she has been absolutely fantastic throughout the whole process. Natalie always responded very quickly with any questions we had, she was extremely efficient, professional and always had our best interests at heart. The process has been extremely smooth and stress free and we would definitely recommend Natalie and Richard James.

Victoria · 16 November 2019

★★★★★ 5/5

Trustpilot

Excellent service

We have recently sold a house and purchased a new one through Richard James. We dealt with Natalie Leon on both the sale and the purchase and she has been absolutely fantastic throughout the whole process. Natalie always responded very quickly with any questions we had, she was extremely efficient, professional and always had our best interests at heart. The process has been extremely smooth and stress free and we would definitely recommend Natalie and Richard James.

Victoria · 16 November 2019

★★★★★ 5/5

Trustpilot

Excellent

If you want a estate agent that really does care, efficient , professional and really go the extra mile for you then Richard James Estate Agent is the one for you. Just sold my mother’s house (Which was very challenging through lockdown) and they helped me all the way through the whole process taking the stress away from me. I can’t thank them enough. They really were amazing. I would definitely recommend them.

Michelle · 31 December 2020

★★★★★ 5/5

Google

Would highly recommend Anthony Cooper from Richard James estate agents. Responsive and very helpful. You could not ask for more from an agent.

SUSAN · 22 May 2023

★★★★★ 5/5

Google

From start to end Natalie at Richard James was amazing! She was the agent for the property we purchased. Natalie made sure the whole process ran smoothly and on time! She was a great help and a lovely person.

Sachin · 22 May 2021

★★★★★ 5/5

Google

First class service from start to finish. Their attention to detail and dedication to the cause was immense as was their go-the-extra-mile attitude - Natalie and Anthony were brilliant and its my pleasure to highly recommend them both.

Richard · 22 May 2021

★★★★★ 5/5

Google

Natalie delivered again for me on the sale of 2 detached houses in Mill Hill. Highly recommended, always chasing lawyers to get the deal done, thanks very much indeed!

James · 22 May 2025

★★★★★ 5/5

Trustpilot

Natalie was very supportive throughout…

Natalie was very supportive throughout the whole process. She was in constant communication with us and did everything to speed the process along. Thanks very much, Natalie!

Gabriella · 14 November 2024

★★★★★ 5/5

Google

Excellent service and very professional!

Birju · 14 January 2026