Richard James Mill Hill reviews

★★★★★ 5/5

Google

Richard Power and his team advised us on the sale of our house from initial valuation, introducing the buyers and through the entire sale process. He liaised with our solicitors and the buyers to ensure the sale went ahead without a hitch.

Melvyn · 22 May 2023

★★★★★ 5/5

Google

Thank you to Anthony at Richard James for making my move seem less. They acted highly professional and walked me through the process in record time!

Louis · 22 May 2024

★★★★★ 5/5

Google

Thank you very much for your support Anthony Cooper, lovely agent.

Alina · 4 May 2026

★★★★★ 5/5

Google

I can't thank Natalie enough. She found me an initial house after looking for a year which unfortunately fell through (not her fault) but she searched tirelessly to find another house for me and only a few weeks later she got me the house we were looking for! Couldn't recommend her and the Richard James team enough!

Raps · 22 May 2021

★★★★★ 5/5

Google

Working with Richard James (particularly Joseph) we gained a lot of support and guidance on our property sale; it was managed efficiently and directly

Sophie · 22 May 2024

★★★★★ 5/5

Trustpilot

We met Natalie Leon a few years back…

We met Natalie Leon a few years back when we first started our search for the forever home, during that time she has seen us go from a family of 3 to a family of 4! Yet, she has always been patient with our changing requirements as we realised what we wanted and what was most important to us. Natalie is very professional and has always lent a friendly bit of advice when needed. She was continuously on hand to promptly answer any questions or concern by phone, message or in person to the extent that we felt we were her main clients. From viewing over 20+ properties with her, Natalie knows Mill Hill extremely well and has incredible knowledge and she has given us outstanding service to the finishing line!

Roma · 1 August 2022

★★★★★ 5/5

Google

I highly recommend Richard James Estate Agent , the service they provide is both professional and friendly. They are prepared to go the extra mile to ensure all parties are informed and the sale goes through. Thank you

Irene · 22 August 2025

★★★★★ 5/5

Trustpilot

A genuine estate agent with a friendly…

A genuine estate agent with a friendly service, a very rare find. The entire team at Richard James are professional, extremely experienced, and very approachable. I would have no hesitation in recommending Richard James looking to buy or sell a property in Mill Hill. Front the start of the process, Richard made a discreet no obligation approach to see if I was interested in selling my property off market to a potential purchaser. I explored the opportunity with Natalie from the sales team and within a matter of a few weeks, we agreed a sale which surpassed our expectations. Natalie was amazing from start to finish and worked with both the purchaser and ourselves to ensure everyone was happy with the agreed outcome. Richard and Natalie even went the extra mile when required to deal with difficult solicitors and even find a short-term rental property for our purchasers. This kind of service and pragmatic approach to selling and buying a property is just not expected, but Richard and Natalie did it with a smile and good grace, thank you. Incredibly, it didn’t stop there, I needed to find a short-term rental before we move into our new home. From one phone call with Richard, he found me a fantastic property on a short term let. I viewed the property, agreed the deal. Anthony from the letting team stepped up and managed the entire process for me. Wow, my family just want to say a massive thank you to Richard James.

Carcashpoint · 22 June 2022

★★★★★ 5/5

Facebook

A genuine estate agent with a friendly service, a very rare find. The entire team at Richard James are professional, extremely experienced, and very approachable. I would have no hesitation in recommending Richard James looking to buy or sell a property in Mill Hill. Front the start of the process, Richard made a discreet no obligation approach to see if I was interested in selling my property off market to a potential purchaser. I explored the opportunity with Natalie from the sales team and within a matter of a few weeks, we agreed a sale which surpassed our expectations. Natalie was amazing from start to finish and worked with both the purchaser and ourselves to ensure everyone was happy with the agreed outcome. Richard and Natalie even went the extra mile when required to deal with difficult solicitors and even find a short-term rental property for our purchasers. This kind of service and pragmatic approach to selling and buying a property is just not expected, but Richard and Natalie did it with a smile and good grace, thank you. Incredibly, it didn’t stop there, I needed to find a short-term rental before we move into our new home. From one phone call with Richard, he found me a fantastic property on a short term let. I viewed the property, agreed the deal. Anthony from the letting team stepped up and managed the entire process for me. Wow, my family just want to say a massive thank you to Richard James.

Paul · 22 June 2022

★★★★★ 5/5

Trustpilot

Richard James offer a fantastic…

Richard James offer a fantastic service, they are unfront and trustworthy taking out a lot of the stigmas that come with rental agencies. Working with Anthony Cooper is a real pleasure, he is very personalable and honest, his advice was useful and we rented our home with peace of mind within just a few days of it being posted.

Malinie · 2 March 2024

★★★★★ 5/5

Trustpilot

Amazing service from Richard James no…

Amazing service from Richard James no matter what is thrown at them. Really kind and helpful, especially Rebecca. I’ve been dealing with some unusual circumstances in my personal life and she was there to support with understanding and very kind when offering solutions. I trust them with dealing with my rental throughly and honestly and I am glad I went with them considering I was a newbie to this. Highly highly recommended 🙏🏼

JA · 21 February 2023

★★★★★ 5/5

Google

Needed to sell two properties under very sad and stressful circumstances. Natalie Leon was fantastic throughout the process. I felt supported and she kept us up to date whenever required. I would definitely recommend this agent to help.

Felicity · 22 May 2023

★★★★★ 5/5

Google

Thanks so much to Anthony Cooper at Richard James. Hugely supportive and helpful. Professional support around the clock made looking for a rental and sorting out all the paperwork so quick and easy. Issues with the property were sorted quickly and with no fuss. Would highly recommend!

Rafi · 22 May 2022

★★★★★ 5/5

Google

Natalie Leon is fantastic. We worked with Natalie on the sale of our flat and thoroughly enjoyed the process with her. Natalie is very professional, knows the market and what her clients are looking for. Natalie's communication was fantastic throughout and we can't thank her enough for helping us with our sale!

Emily · 22 May 2021

★★★★★ 5/5

Trustpilot

Very attentive and easy to get hold of

Very attentive and easy to get hold of. Made the renting experience easy for us.

Malcolm · 5 October 2026

★★★★★ 1/5

Trustpilot

Richard James are a very expensive…

Richard James are a very expensive dishonest estate agent. We used them because they were local but it was a big mistake they turned out to be very dishonest and time wasting. They send people to view your home that are not only not in a position to buy but not even on the market! This gains them a new customer! They don,t tell you this until after they offer they advise you to accept the offer as the buyers house is so saleable when it is not! Then the buyers finally sell at a reduced price and they expect you to offset their reduction! Advised all the way how genuine the buyers were and stick with them then they pull out after 7 months of waiting! Very bad advice very expensive very poor communication! Not recommended!

Tracey · 23 August 2023

★★★★★ 5/5

Google

Can’t recommend Richard and his team enough. They help make what can be a very stressful process much calmer and feel like partners all the way along. I would always use them over other agents!

Laura · 14 August 2025

★★★★★ 5/5

Trustpilot

Highly recommend!!

Can’t recommend Richard and his team enough. They help make what can be a very stressful process much calmer and feel like partners all the way along. I would always use them over other agents!

Laura · 13 August 2025

★★★★★ 5/5

Google

Having personally known Richard for many years, I had no hesitation about calling him when moving. As expected from start to finish, Richard and Natalie were exceptional. Always available, always did what they said and Natalie always tried to go the extra mile to get things done. Highly recommended. Thank you!

Daniel · 22 May 2021

★★★★★ 5/5

Trustpilot

All the team are fantastic sales with…

All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.

Rebecca · 7 March 2025

★★★★★ 5/5

Google

Richard James were absolutely outstanding! They were our first choice agents based on other reviews and first-hand experience of our friends. And they didn't disappoint! Despite the tough market conditions, they had a stream of viewings for our property within 24 hours of it going live. They were proactive throughout and always made themselves available whenever we had (silly) questions. Above all, we really appreciated their personal touch, especially from Natalie. We would 100% recommend them to anyone considering selling their home. Thank you Richard James!

Dalia · 26 July 2023

★★★★★ 5/5

Google

Natalie helped us over our (unexpectedly long) house buying process from viewing to putting in the offer through to completion. It was difficult at times but Natalie was great as a middle person between us and the vendors, making sure …

Felix · 4 October 2022

★★★★★ 5/5

Google

Very helpful and responsive

John · 4 May 2026

★★★★★ 5/5

Trustpilot

Very helpful and responsive

Anne · 3 May 2026