Trusted Agent profile · Mill Hill
Verified
★★★★★
655 reviews across 3 platforms
21 The Broadway, Mill Hill, NW7 3DA
Richard James's office in Mill Hill, at 21 The Broadway, is rated 4.9 out of 5 across 655 reviews on three platforms, including 326 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
5/5
GoogleExceptional estate agency that has spoiled us for all others. Not only immensely efficient and flexible, they stayed in there in these most difficult times with not the slightest drop in energy and commitment from day one until they sold …
Thanks Kim from all at Richard James, Mill Hill, NW7
5/5
GoogleWe were very impressed with the team at Richard James. Dealt primarily with Richard. I found them very professional and they know the market really well. Was delighted that despite the issues related to Covid because of which viewings were …
Thank you from Richard James, Mill Hill, NW7
5/5
TrustpilotNatalie was fab and got things done at…
Natalie was fab and got things done at pace. Really enjoyed working with an agent who knew what they were doing and acting at pace with all parties involved. Definitely recommend using thier services.
5/5
GoogleGreat effort by the whole Richard James Team on the sale of our home and securing us a new home. Special praise for Natalie and Anthony who dealt with everything with professionalism and sincerity. I would have no hesitation in recommending them.
Thank you from Richard James, Mill Hill, NW7
5/5
FacebookFantastic service and help from Anthony. We are new to renting, and we had help throughout the process, making everything simple and easy. Forms are sent on-line with digital signatures, and everything is done on time and with help as needed. The flat was rented out within a matter of days at a price we were happy with. A far better experience than we had anticipated - and I am sure that is just down to the professionalism of the company, and our agent, Anthony, in particular.
5/5
TrustpilotExtremely professional
Engaged Richard James after seeing how quickly they had found a tenant for a neighbouring property. Anthony Cooper is extremely professional, Kept us informed every step of the way. Would highly recommend
5/5
FacebookI use Richard James to let my house. Anthony has been very helpful. He found me great tenants very quickly and worked hard to make sure all parties were happy.
5/5
TrustpilotGreat letting agent
I use Richard James to let my house. Anthony has been very helpful. He found me great tenants very quickly and worked hard to make sure all parties were happy.
5/5
TrustpilotNatalie delivered again for me on the sale
Natalie delivered again for me on the sale of 3 detached houses in Mill Hill. Highly recommended, always chasing lawyers to get the deal done, always helpful and making calls late in the day, thanks very much indeed!
5/5
TrustpilotCan't ask for anything more
I dealt with Anthony Cooper from Richard James, and the whole process was handled professionally from start to finish, 5 stars
5/5
FacebookRichard James are absolutely brilliant. We have been buying and selling flats and houses for some 30 years and without doubt Ricgard James are the best agents we have ever used. They know their market inside out and have an incredible cointact list of buyers tailored for the properties being sold. Natalie Leon who has just sold our house is superb, so understanding, so knowledgeable and great to work with. Our house was on ther market for only a matter of days before Natalie found the right buyers for us, negotiated the deal and got it over the line. Natalie and James are a wonderful team to have on your side. Would we use Richard James again? You bet we would!
5/5
TrustpilotRichard James are absolutely brilliant
Richard James are absolutely brilliant. We have been buying and selling flats and houses regularly for some 30 years and without doubt Richard James are the best agents we have ever used. They know their market inside out and have an incrdible contact list of buyers tailored made for the properties being sold. Natalie Leon who has just sold our house is superb, so understanding, so knowledgeable and great to work with. Our house was on the market for only a matter of days before Natalie found the right buyers for us, negotiated the deal and got it over the line. Natalie and James are a wondeful team to have on your side. Would we use Richard James again? You bet we would!
5/5
TrustpilotRecently moved using Richards James…
Recently moved using Richards James with Anthony Cooper as my agent. The whole process was as easy as ever thanks to the tenacity and genuine customer care Anthony evokes. He's a brilliant agent and a credit to Richard James
Thank you
5/5
GoogleWow! What an amazing experience with Anthony Cooper who made a stressful moving experience such a breeze. I highly recommend Richard James Estate Agents, they’re professional and give great service. Can’t recommend enough!
Thanks Idan from all at Richard James, Mill Hill, NW7
5/5
GoogleRichard has been nothing short of excellent during the purchase of my house. Nothing was too much trouble. High recommend. Other agents were non responsive where as Richards attention to detail saw us through to the end. Great agent!!
Thanks James from all at Richard James, Mill Hill, NW7
5/5
TrustpilotLovely service
Anthony from Richard James has been a gem. We felt so comforted and well informed before we made our decision to rent. Thanks Honey & Robert Barbaro
5/5
TrustpilotLovely service
Anthony from Richard James has been a gem. We felt so comforted and well informed before we made our decision to rent. Thanks Honey & Robert Barbaro
5/5
TrustpilotReally happy with service.
Anthony was honest, transparent and maintained very good levels of communication even post move in. Helped me find exactly what I was looking for. Could not recommend more
5/5
TrustpilotExcellent service
Excellent service at this agency really helpful agents, super fast with the paperwork and checks I moved into a flat within 3 working days. Thanks Antony you were great!!!
5/5
TrustpilotNothing short of 5 stars
Nothing short of 5 stars. Seriously professional, empathetic and a joy to deal with. Thank you Anthony.
5/5
GoogleGood honest trustworthy company. Ask for Natalie and she was kind and sweet but no pushover. She got things done. She delivered. Always answered her phone (even when she was away). She worked hard for the business and was helpful throughout the entire process.
👍 …
5/5
TrustpilotFantastic experience
Fantastic experience from initial viewing to completion. Honest and transparent throughout with excellent communication. Natalie was fantastic and is a real asset to the company. Thank you.
5/5
TrustpilotLettings
Anthony dealt with my property excellently. He went above and beyond to find quality tenants and ensured I was informed every step of the way. Great communication and very trust worthy. I’d definitely recommend them!
Thank you
5/5
TrustpilotTop notch service
Top notch service , incredibly helpful and made the experience of renting a new flat stress free . Thanks Anthony
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James, Mill Hill won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
