Trusted Agent profile · Mill Hill, Greater London

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Martyn Gerrard Mill Hill reviews

4.8

★★★★★ Excellent

288 reviews across 2 platforms

109 The Broadway, Mill Hill, Greater London, NW7 3TG

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Mill Hill, Greater London, at 109 The Broadway, is rated 4.8 out of 5 across 288 reviews on two platforms, including 246 Google reviews rated 4.8.

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4.8 / 5

246

Reviews on Google

This office

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4.9 / 5

42

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Mill Hill

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.

5/5

Google

We have recently bought a new property and sold out current one with the dream team of Gregg Cruder, Jatin Marla Shah and Toby Jackson from Martyn Gerrard, Mill Hill branch. The team have treated us with outstanding professionalism, courtesy and respect and have gone the extra mile to support us during the process. In particular, Jatin’s strong knowledge of the market and network of buyers, Gregg’s outstanding relationship management skills and Toby’s equally strong network of contacts and never-give-up attitude was an unbeatable combination. Highly recommended!!

SS · 29 July 2019

5/5

Google

We chose MG to sell our flat and have been really pleased with the service. Jatin, Gregg and Toby in particular have been outstanding in helping us through what has sometimes been a challenging transaction. Most importantly, unlike several other estate agents we’ve dealt with, these folks have acted with honesty and real integrity, and we always felt they were genuinely supporting us. Many thanks to the team. Would definitely recommend - miles better than any other estate agent in Mill Hill

Osman · 29 July 2019

5/5

Google

I would highly recommend Martyn Gerrard Mill Hill sales especially Daniel M and David M who gave me great advice on the current market and when best to put my property on the market. Solid customer service from both of them too!

Jonathan · 20 May 2024

5/5

Google

We have recently bought a new property and sold out current one with the dream team of Gregg Cruder, Jatin Marla Shah and Toby Jackson from Martyn Gerrard, Mill Hill branch. The team have treated us with outstanding professionalism, courtesy and respect and have gone the extra mile to support us during the process. In particular, Jatin’s strong knowledge of the market and network of buyers, Gregg’s outstanding relationship management skills and Toby’s equally strong network of contacts and never-give-up attitude was an unbeatable combination. Highly recommended!!

SS · 21 June 2019

5/5

Google

We found the property by contacting your Office and were introduced to the property by Jatin Shah your assistant manager, the property was new to the market and the sale required some imagination and considerable hand holding by Jatin and the team in Mill Hill which they handled expertly, we are delighted with the service and follow up by Jatin and the team. Thank you for helping us purchase the property which will be an ideal residence. Many thanks

Daniel · 29 July 2019

5/5

Google

If you are considering purchasing a property in NW London, I highly recommend seeking help from Jatin at Martin Gerard Mill Hill. Jatin kindly assisted me with my first house purchase in the UK as a foreign citizen. I had many questions throughout the process - Jatin was always on hand to answer them in a helpful and professional manner. I couldn’t have completed the purchase without Jatin’s expert guidance. Many thanks for your help, Jatin!

松崎美子 · 29 July 2020

5/5

Google

Having spoke to Daniel Millet over at Martyn Gerrard it was refreshing to get such good advice on tips that may add value to my house and get a sense of its current value. Overall a great service all round.

Ben · 20 May 2024

5/5

View Agents

I would like to thank all at Martyn Gerard for helping us buy and sell our properties. The sale in particular was not simple and both Jatin and Gregg ensured regular communication was held between all parties and kept us informed of the progress at all times. If it wasn't for their help and hard work, I believe the deal may fallen through. They were honest, professional, friendly and reliable throughout and I couldn't recommend them highly enough. Nick and Samantha

Nick · 27 January 2018

5/5

Google

We have been fortunate to sell our first home with the assistance of Martyn Gerrard in Mill Hill; specifically with the help of Jatin and Gregg. They were realistic and honest in terms of market value and arranged many viewings of our home, resulting in a quick and efficient sale. We have already recommended them to our friends in the area, and would be happy to do so again!PositiveResponsiveness, Quality, Professionalism

Raj · 20 June 2021

5/5

View Agents
Seller

A rare find... an Estate Agent who was true to his word - and sold my Property as planned.

I chose Jatin / Martyn Gerrard to sell my property as he showed the most confidence and enthusiasm for selling my property at the price I wanted. The Viewing process started almost immediately and we had 7 potential Buyers to view within the first week. On the 8th day Jatin called to tell me he had an offer and responsible for the negotiating to raise the offer to a price I considered acceptable. We then had a slow and hesitant Buyer take weeks and weeks to go through the Sales process. Jatin was instrumental in the hand holding of the Buyer and liaising with both Solicitors to ensure the Sale went through smoothly. I exchanged a few weeks later than expected and Jatin remained professional, knowledgable and personable throughout the process. I wouldn't hesitate to use him again and recommend him to all.

Jonathan · 10 August 2017

5/5

View Agents
Buyer

A different class of agent

Hunting for a property is a daunting enough task without the added pressure of a pushy or inefficient agent. Thankfully Marco was a delight to work with and a refreshing change to other agents we'd spoken to in the past. He gave use space to think and take in what we were viewing. I felt he listened to us - our concerns that something might not be as it seemed and was honest with his opinions on aspects of the property. More importantly, he followed up on what he said he would do, without having to be chased. It made the entire experience as a buyer a much more enjoyable and stress-free experience and we've purchased a home we can be proud of. Thanks Marco for helping us find our ideal home!

Daniel · 14 May 2017

5/5

View Agents
Buyer

Great Service

We first spoke to Marco on the phone and met him at a property we were interested. Marco was very knowledge of the property and advise us at all stages and answered every question we had. A true gent who did not push us into anything and gave us time when we needed to discuss this privately. Its not something you do everyday , but if I was buying a house again I will definitely be going to Marty Gerrard and wanting Marco to look after me again!

Abbass · 12 February 2017

5/5

View Agents
Seller

Professional agent achieving best returns for our sale

My agents, Jamie and Tom, where brilliant! Professional at all times and had good knowledge of how to achieve the best sale price on our 2 bed flat. Our sale was very difficult but this was down to our buyers experiencing problems with their surveyors/bank/solicitors. However, given these problems Jamie and Tom were actively striving to obtain exchange as quickly as possible. In hindsight, I dont think another agent would have put the effort Martyn gerrard have. I am glad to have used this estate agent and would recommend them to friends and family.

Fahad · 30 July 2015

5/5

View Agents
Landlord

rental property

I have been renting my property through Martin Gerrard, the mill hill branch for the past three years. My main point of contact has been Jatin Shah. I have been exceptionally impressed by the service I have received from Jatin. I am always informed of any changes relating to the property letting in a very timely manner. JATIN is always available to talk me through any queries I have had. I'm very impressed by the quality of tenants that martyn gerrard have found for me. I hope to continue this relationship into the future.

Zahida · 22 July 2015

5/5

View Agents
Buyer

Jamil Asghar - Proactive and Knowledgable agent

Jamil and his team at Martyn Gerrard are friendly, helpful and enthusiastic. Jamil is one of the best agents I've dealt with - calm, approachable, professional and proactive. He was very supportive throughout the negotiation and exchange process and very good at pushing all sides. Jamil was also willing to help us in any way possible during the conveyance process - multiple viewings, various surveyors allowed to see the property when required, clear guidance on the process and going over and above to provide brilliant customer service - even on his days off. I recommend without hesitation.

Sa · 6 July 2015

5/5

View Agents
Seller

Very impressed

Jamie and Marco in the sales team at Martyn Gerrard were great. They managed to market our house and get us an offer within 3 days of us first contacting them! Even after the offer was accepted they were super responsive, very proactive and basically got the deal done. They were regularly on the phone resolving issues and delays. We had agents acting on our related purchase; Jamie and Marco put those agents to shame! Would definitely recommend them!

Tanya · 21 February 2017

5/5

Google

I wouldn't hesitate to recommend Dan Millet at MG. Fantastic customer service and has been a great communicator, keeping me up to date at all times. His colleague Andre has also been great. So overall 5* experience.

Jason · 22 May 2024

5/5

View Agents
Buyer

Advised and helped for right choice as per our needs

Jatin took Complete time in understanding our new house needs, in terms of area, house space, location, and other preferences and then he took us through viewings for complete half day into houses he felt we will like. And yes we liked all houses he showed us and finally gone with the last 1 he showed us. He also helped further in negotiation of price and other soft aspect of deal. Would recommend him gladly. Thanks Jatin

Rajeev · 18 March 2017

5/5

Google

I recently dealt with Martyn Gerrard in Mill Hill and had the pleasure of working with Mr Daniel Millet. He was extremely professional from start to finish and provided an excellent service throughout the process. Daniel handled all …

Kamran · 13 December 2025

5/5

Google

Dan Millet is spot on in all areas. Very professional, helpful and always keeping me up-to-date with possible buy-to-lets and other opportunities. Very honest, reliable and I would highly recommend Dan to help sell your house!

Joey · 20 May 2024

5/5

Google

It was a real pleasure to work with Toby on the purchase of a property. My previous experiences of estate agents had been a very negative one. Toby was well informed, knowledgeable, available, friendly, proactive & not at all pushy. He's a credit to the industry & having achieved this level of competence & maturity at a such a young age, we are sure he will go far. Hope our paths cross again.

Hussein · 30 July 2019

5/5

Google

Highly recommend Daniel Millet at MG. He was great at understanding what I needed and his customer services kept me up to date with any current high end properties and any possible Buy to Lets.

Jeremy · 22 May 2024

4/5

Google

Very helpful and responsive. Lovely staffs

Mostafa · 13 December 2025

Agent replied · 13 April 2026

Thank you for sharing your positive feedback about our helpful and responsive lovely staff.

1/5

Google

Do not trust them. 👎🏻👎🏻👎🏻👎🏻 They give you wrong advice, try to get your attention and push you to make an offer, once you put the holding deposit they turn to a different character and tell you your references has not passed and give you no reasons. If you want to waste your time and your money be my guest and go for a deal

RadioMo · 29 June 2023

Agent replied · 29 July 2023

Hi - really sorry to hear about your experience. Unfortunately we don't recognise you from the name -Radio Mo- if you could contact us directly and tell us who you are we would like to look into the circumstances and find out what happened. From what you say in your review it looks like you failed the referencing process, possibly because information you had given us could not be substantiated. Our references are quite straight forward and are explained clearly before any money is paid so its disappointing you didn't pass, but you should have been told why. We understand your frustration so please contact us so we can get to the bottom of what happened.

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Questions about Martyn Gerrard Mill Hill

How many reviews does Martyn Gerrard Mill Hill have?

Martyn Gerrard's Mill Hill office has 288 reviews across two platforms: 246 on Google, 42 on View Agents.

What is Martyn Gerrard Mill Hill's rating?

Martyn Gerrard Mill Hill is rated 4.8 out of 5 across all 288 reviews, and 4.8 out of 5 on Google from 246 reviews.

What do sellers say about Martyn Gerrard Mill Hill?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Jonathan wrote: "I chose Jatin / Martyn Gerrard to sell my property as he showed the most confidence and enthusiasm for selling my property at the price I wanted. The Viewing ..."

What do buyers say about Martyn Gerrard Mill Hill?

21 reviews from buyers, rated 4.9 out of 5 on average. For example, Daniel wrote: "Hunting for a property is a daunting enough task without the added pressure of a pushy or inefficient agent. Thankfully Marco was a delight to work with and a ..."

What do landlords say about Martyn Gerrard Mill Hill?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, Zahida wrote: "I have been renting my property through Martin Gerrard, the mill hill branch for the past three years. My main point of contact has been Jatin Shah. I have been ..."

Where is Martyn Gerrard's Mill Hill office?

Martyn Gerrard Mill Hill, 109 The Broadway, Mill Hill, Greater London, NW7 3TG.

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