Martyn Gerrard reviews from buyers

★★★★★ 5/5

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A different class of agent

Hunting for a property is a daunting enough task without the added pressure of a pushy or inefficient agent. Thankfully Marco was a delight to work with and a refreshing change to other agents we'd spoken to in the past. He gave use space to think and take in what we were viewing. I felt he listened to us - our concerns that something might not be as it seemed and was honest with his opinions on aspects of the property. More importantly, he followed up on what he said he would do, without having to be chased. It made the entire experience as a buyer a much more enjoyable and stress-free experience and we've purchased a home we can be proud of. Thanks Marco for helping us find our ideal home!

Daniel · 14 May 2017

★★★★★ 5/5

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Great Service

We first spoke to Marco on the phone and met him at a property we were interested. Marco was very knowledge of the property and advise us at all stages and answered every question we had. A true gent who did not push us into anything and gave us time when we needed to discuss this privately. Its not something you do everyday , but if I was buying a house again I will definitely be going to Marty Gerrard and wanting Marco to look after me again!

Abbass · 12 February 2017

★★★★★ 5/5

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Jamil Asghar - Proactive and Knowledgable agent

Jamil and his team at Martyn Gerrard are friendly, helpful and enthusiastic. Jamil is one of the best agents I've dealt with - calm, approachable, professional and proactive. He was very supportive throughout the negotiation and exchange process and very good at pushing all sides. Jamil was also willing to help us in any way possible during the conveyance process - multiple viewings, various surveyors allowed to see the property when required, clear guidance on the process and going over and above to provide brilliant customer service - even on his days off. I recommend without hesitation.

Sa · 6 July 2015

★★★★★ 5/5

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Advised and helped for right choice as per our needs

Jatin took Complete time in understanding our new house needs, in terms of area, house space, location, and other preferences and then he took us through viewings for complete half day into houses he felt we will like. And yes we liked all houses he showed us and finally gone with the last 1 he showed us. He also helped further in negotiation of price and other soft aspect of deal. Would recommend him gladly. Thanks Jatin

Rajeev · 18 March 2017

★★★★★ 5/5

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Buying our firsthome

Jamil and Jamie (mill hill branch) were brilliant in guiding us through, the otherwise daunting, process of buying our first home. Easy to contact and quick to respond to the multiple questions we had. They couldn't have been more helpful or quick to put our anxieties at ease. We successfully exchanged within six weeks. We are looking forward to moving into our first home. Thank you Jamil and Jamie!

Sarah · 23 September 2015

★★★★★ 5/5

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Amazing service would 100% recommend to others

Jamie and tom have both provided me with a fantastic service. I have found the process of buying a property very stressful and they have both done all they can to make go a smoothly as possible, always being at the end of a phone to answer any questions I have and kept me updated. I would recommend Martyn Gerrard to any one.

Hayley · 28 July 2015

★★★★★ 5/5

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Excellent service - first time buyer

I have just bought my first property in the Mill Hill East area,dealing with Jamie and Jamil They have been professional and always available As a first time buyer going through the stress of an unknown process for the first time in my life I can honestly say that I have dealt with some helpful estate agents

Andrea · 29 September 2015

★★★★★ 4/5

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Professionalism in the face of sticky sale

As far as we know, it was not the usual process, however the input of Marco and Jamie was what we we needed. They asked the right questions and dialogued where possible, intervened and was able to drive the sale forward after some painful weeks. Thank you for professionalism and quick responses.

Toyin · 12 June 2017

★★★★★ 5/5

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Fantastic service

Fast communication with regular updates which made the purchase process fairly easy. A professional service was supplied from start to finish. A big thank you to Jamil and Jamie at Mill Hill MG for all their handwork and help.

Vinay · 9 December 2015

★★★★★ 5/5

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Excellent

Our agent Marco was very professional, kind and helpful, give us as much details as possible about the property. Upon request he was more than happy to show the flat, absolutely great service.

Anonymous · 14 February 2017

★★★★★ 5/5

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Very helpful and made the process easy

We had the pleasure of purchasing our property through Marco Moloudi who was extremely helpful. He made what is a very stressful process much easier. We are new to the whole thing and therefore were full of stupid questions and naivety and he helped with all queries and kept in touch so that we were always up to date with everything. He was easy to get in contact with and I would recommend working with him if you are looking to buy a place, as it makes one of the most nerve wracking things you can do much more pleasant and he has a great understanding of the process so can guide you.

Mark · 18 October 2017

★★★★★ 5/5

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Wonderful Customer service, that seems so rare these days!

Having not bought property for a while- and starting our search in March last yr- it all felt quite overwhelming at first ! I think that i,personally,expected more contact and help from the Agents we had registered with out there. I first had the contact from Marco Moloudi at Martyn Gerrard in the June. He took details from me about how our search was progressing, listened to me about our experience so far as to what we had viewed. He generally listened and took notes and said that his contact with me would be regular via the phone. He had my husbands e-mail address so I just assumed that the majority of our communication would be through the e-mailers that are sent out, as our experience up until then had shown that this is how 'modern-day' estate agents worked . . . . . So, as our search stretched through into Summer/Autumn - I was actually amazed as Marco stayed true to that initial first conversation that we had shared and was now calling me nearly every week, if not every week- always with updates or just to enquire about what we had seen(what we liked and what we didn't like about those properties). He certainly seemed to tune in to the details I gave him, so that helped him do his job and fine-tune his search for us. His method was something that my husband and I were really getting to like. He made us feel without any pressure that we were important to him and that he was always looking out for properties that he thought we would like. In-fact when we eventually met him in the August- although the property he showed us was too big_it had all the things that I had explained to him that we were looking for. -And we could see that when we met him what a personable chap he really was. Again,we talked as we stepped out that property and,this time lent us some advice on the subject of the money side of things /stamp duty costs etc . He was always informative/full of information and always extremely positive which was always an added bonus as our search was beginning to seem relentless. . . . . One of my last conversations that I shared with Marco really showed that he did care. I told him that my husband had lost a buyer to a property he had been trying to sell for some time. I reiterated to Marco my husbands fears that he would have to start all over again with selling that property and probably have bigger costs because he would pursue the next attempt at selling it with 2 or 3 agents,(which wasn't an ideal sanario because of our aspiration to be able to afford a property in Mill Hill) . Again, Marco just listened to the details and without any pressure suggested that the next town along from where my husbands property was there was another branch of Martyn Gerrard and why not meet the manager of that branch for an informal chat about the prospect of them finding my husband a buyer. That appointment was arranged , and its from one of those last conversations that I had with Marco that my husband and I will be eternally grateful because as of this week gone by my husband has sold his property through Martyn Gerrard, and also had an excellent customer service from that other branch and its Sales team! We are so impressed with Martyn Gerrard as a whole that we would not hesitate to use them again either to sell property or to buy property. They have certainly stood out from all the other Estate agents. Amazing Customer Service, on all levels. Thankyou !

Lisa · 1 February 2017

★★★★★ 5/5

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JAMIL ASGHAR - TOP CLASS ESTATE AGENT!!!

What can I say about this guy, By far the best estate agent I have met in my years of property investment. I have never met a such dynamic estate agent, full of energy and eager to resolve any hurdles that come in the way of completing a purchase. He uses his pro-activeness to answer any problems that either a buyer or seller faces and always available even on his days off to answer any queries. Martyn Gerrard are really lucky to have Jamil as one of their employees and I will be most definitely be recommending his services to all my friends and family. Thank you again!!!

Jitesh · 30 June 2015

★★★★★ 5/5

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Purchase of new property with Martyn Gerrard

During the entire purchase process, Jatin has been very helpful and prompt. He was thoroughly professional and yet very personable. His pro-active involvement helped to smoothen the purchase process.

Nayani · 1 February 2018

★★★★★ 5/5

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reliable and approachable

Jatin has been very helpful throughout the stressful process of the purchase. He was always available to help, and acted on requests promptly. He is personable, yet professional..

Daniel · 22 March 2016

★★★★★ 5/5

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Customer care

Marco and Jamie at MG Mill Hill helped us through a very difficult purchase. Keeping us abreast of developments and helping where they could. Highly recommended.

Viren · 21 September 2016

★★★★★ 5/5

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Jatin - highly recommended

Very professional throughout, whilst being friendly and easy to deal with. Good knowledge of the market and very understanding of our needs. Would definitely recommend Jatin

Simon · 13 June 2016

★★★★★ 5/5

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Excellent service from Jamil and his team

I recently bought a property in Mill Hill. Jamil helped me from the very begining. He understand my requirement and constantly looked for really nice properties for me until I made my mind. His communication is excenlent, updated information very soon.. I'm lucky to have this amazing agent to help me. Thank you very much!

Zac · 29 February 2016

★★★★★ 5/5

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Jamil at Martyn Gerrard Mill Hill

Jamil assisted me with my purchase and I found him to be efficient, professional, enthusiastic and very helpful always. He has been eager to help resolve any queries in a calm and friendly manner which made the process stress free. Thanks for all your help Jamil.

Veena · 18 March 2016

★★★★★ 4/5

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Review for Jamil.

I found Jamil to be professional, efficient and very helpful. I would certainly recommend his services to others.

Emma · 9 July 2015

★★★★★ 5/5

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Helpful & proactive

Right from the start, they were behind us every step of the way

Susan · 21 February 2017