5/5
View AgentsVery professional
Leanne showed us a plethora of houses that either we or she felt met our move criteria. She was friendly, professional and nothing too much for her including moving viewing times around to our busy schedule.
Trusted Agent profile · Milford Haven, Wales
Verified
FBM Milford Haven reviews
★★★★★
241 reviews across 4 platforms
91 Charles Street, Milford Haven, Wales, SA73 2HL
Part of FBM, see every office.
FBM's office in Milford Haven, Wales, at 91 Charles Street, is rated 4.8 out of 5 across 241 reviews on four platforms, including 138 Google reviews rated 4.8.
138
Reviews on Google
This office
2
Reviews on Facebook
This office
1
Reviews on Yell
This office
100
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers18 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 18 from sellers
Buyers82 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 82 from buyers
About FBM Milford Haven
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
Reviews
Every review we hold for the Milford Haven office, from every platform, shown as written. First names only.
View Agents5/5
View AgentsViewed property
Loved the property, however, the bedrooms were a bit small for our visiting family members. Leanne was, once again, very professional in showing us around
4.8/5
View AgentsFirst viewing of a forever home
Grace helped us today, very friendly and professional. Advised us of what we needed to do in order to get the next steps moving and her knowledge of the area was a great help. Would recommend 👌
5/5
View AgentsPositive experience
Grace showed us around the property for the second time today, both occasions she presented well with a warm and friendly approach her knowledge of the property and area where second to none, overall I'd say she's a credit to FBM Milford haven
5/5
View AgentsProperty viewing
Having spent a lot of time looking at this property on line Elizabeth was able to answer our questions and we didn’t feel rushed
5/5
View AgentsGold Star
Knowledgeable Polite Professional Would definitely recommend
5/5
View AgentsGrace
Grace was very helpful, pleasant and informative.
5/5
GoogleShannon has a great manner and made my viewing today a pleasure. She was confident and friendly and had all of the information I needed. Wouldn't hesitate to recommend FBM.
5/5
View AgentsAmazing service
Highly recommend fbm Milford haven very professional and friendly service
5/5
View AgentsProactive polite and caring.
Proactive polite and caring
Agent replied · 7 July 2025
Dear Anita, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that our dedication to courteous and attentive service has shone through. Our team here is committed to providing a proactive and caring experience for all our clients. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Warm regards,
4/5
View AgentsGood
Nice, informative. Very pleasant.
5/5
View AgentsProperty viewing
Elizabeth was friendly and very helpful .. allowing us time to view the property and answer questions we had
5/5
View AgentsViewing
Excellent local agency
Agent replied · 7 July 2025
Dear Julie, Thank you so much for your kind words and the 5-star review! We're delighted to hear that you've had an excellent experience with our agency. Our team strives to provide the very best local knowledge and service, and we're thrilled to have met your expectations. We look forward to assisting you again in the future. Warm regards,
5/5
GoogleExcellent. Friendly and helpful and able to answer all our questions.
1/5
GoogleDONT GIVE THEM YOUR EMAIL ADDRESS. Worst thing I did is book to view a house with these guys. I'm being bombarded every day with spam emails, 10 a day despite never agreeing to be on any …
5/5
View AgentsVery friendly and knowledgeable
She was very friendly, knew the property well and was able to answer any questions we had. She also gave us plenty of time to look around, without rushing us.
Agent replied · 23 May 2024
Dear Michele Roberts, Thank you so much for your kind review! We are thrilled to hear that you had a positive experience with our team. Our goal is always to provide a friendly and informative service, ensuring you feel comfortable and well-informed during your property journey. If you have any more questions or need further assistance, please don't hesitate to reach out.
5/5
GoogleBrilliant! First class service. Sold my house, STC, in 1 week. FBM, Milford, very professional team. Thank you.
5/5
View Agents44 haven road
Had a lovely viewing today and im looking forward to seeing the rest of the house
5/5
Google1st class customer service from FBM Milford Haven branch. Both Kaley & Leanne were so helpful considering the distance we were travelling for a viewing. Nothing was too much trouble including giving up their own time to provide a 2nd viewing before we returned home. Would highly recommend ***
5/5
View AgentsHelpful agent
We were impressed with Leanne’s knowledge of the premises that she was showing us. A very pleasant helpful agent
Agent replied · 11 November 2024
Dear Alan, Thank you so much for your kind words and the fantastic 5-star review! We’re thrilled to hear that Leanne’s expertise and pleasant manner made your experience with us memorable. We always strive to provide helpful and professional service, and it's wonderful to see her dedication shining through. We look forward to assisting you further in the future. Warm regards, FBM
5/5
View AgentsMeinir Morgan
She was very good on sale it
5/5
View AgentsHome search
We were very impressed with Shannon. Very professional, friendly, knowledgeable and just the type of person to deal with
5/5
View AgentsProactive polite and caring.
Grace has always been very helpful. Feel that she has got my best interests at heart which matters so much. Excellent in building rapport and relationships.
5/5
FacebookHaving sold two properties with FBM I found the whole process excellent. From valuation, marketing to completion they help you the process from start to finish. As an investor their experience and local knowledge is invaluable. Wouldn’t hesitate to recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about FBM Milford Haven
What do sellers say about FBM Milford Haven?
18 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM Milford Haven?
82 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
