4.2/5
View AgentsViewing feedback
Agent did not know full details of property.e.g boundaries or where utility room was. Did not have all the keys. Property had potential but state of next door property meant we will not be pursuing this property.
Trusted Agent profile · Milford Haven, Wales
Verified
FBM Milford Haven reviews
★★★★★
241 reviews across 4 platforms
91 Charles Street, Milford Haven, Wales, SA73 2HL
Part of FBM, see every office.
FBM's office in Milford Haven, Wales, at 91 Charles Street, is rated 4.8 out of 5 across 241 reviews on four platforms, including 138 Google reviews rated 4.8.
138
Reviews on Google
This office
2
Reviews on Facebook
This office
1
Reviews on Yell
This office
100
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers18 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 18 from sellers
Buyers82 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 82 from buyers
About FBM Milford Haven
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
Reviews
Every review we hold for the Milford Haven office, from every platform, shown as written. First names only.
View Agents4.7/5
View AgentsSale of property
Thank you for the advice & help & great service & knowledge of buying & selling I’m thankful & grateful of your help great company great communication thanks recommended mr welsh
4.4/5
View AgentsViewed property
The agent was very informative about the property and very helpful in answering any questions. Highly recommend
4.1/5
View Agents17 water street!!
Honest viewing. Rough property. Not known in sales process!
4.3/5
View AgentsHouse viewing
Grace took time to show us the various facilities and appliciancee
4.9/5
View AgentsGrace is great
Very professional, knowledgeable and friendly. Really appreciate her help.
5/5
View AgentsLeanne
Very knowledgeable polite and friendly nothing too much trouble.
4.9/5
View AgentsViewed property
Liked the property and LOVED the views! Was in a nice quiet area but due to all the steps leading up to the property, sadly it wasn't for us
4.9/5
View AgentsFBM Milford Haven
Polite professional and knowledgeable of local area.
5/5
View AgentsViewed property
The agent was very helpful and knowledgeable about the property
5/5
View AgentsGreat experience
Professional and insightful agent, who understood what I am looking for in a property and provided me with good information
5/5
View Agents23steynton road Milford haven
We viewed a property and then had a valuation on ours very pleasant and professional.
5/5
View AgentsViewed property
Very professional and informative. Answered all my questions
5/5
View AgentsViewing
Professional, helpful,friendly agent.
5/5
View AgentsViewed property
The agent was very helpful and informative
4.8/5
View AgentsLeanne
Bought property very efficient and polite.
5/5
View AgentsLeanne
Very polite and professional
5/5
GoogleViewing professionally done unfortunately house not for me
5/5
GoogleI would like to thank the girls at FBM. They sold my house before it was even advertised. After getting over the shock of the quick sale, they made the whole experience so easy, completing within 2 months. I would recommend them to anyone
5/5
View AgentsExcellent service
FBM dealt with everything in a very sufficient manner. Would definitely recommend them.
5/5
GoogleRating only, no written review.
5/5
GoogleWe have now used Fbm to purchase and sell a house. Both times Kaley, Leanne and Claire have been fantastic. Always keeping us regularly updated, offering very helpful advice and made both times stress free. We would highly recommend them.
5/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
Thank you so much for your kind review Bea! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleVery professional agents who were able to answer all my questions during the viewing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about FBM Milford Haven
What do sellers say about FBM Milford Haven?
18 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM Milford Haven?
82 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
