82 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 4.9/5
View AgentsHouse viewing, Haverfordwest
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far, Shannon has been exceptionally helpful, with no question too much trouble. She was very punctual for our viewing, answered our questions about the property and was polite, friendly and professional. She even arranged for us to view additional properties to our main plot of interest, to give us a more in depth view of the estate. We were impressed.
CJ · 31 January 2026
Agent replied · 13 February 2026
Dear CJ Horn, Thank you for your wonderful review! We're thrilled to hear that Shannon provided you with exceptional service and helped you explore multiple options in your property search. Your satisfaction is our priority, and we’re glad you felt supported throughout the process. We look forward to assisting you further as you consider moving to the area! Best regards, The FBM Milford Haven Team
★★★★★ 5/5
View AgentsSuch professionalism
Grace Taylor-Stock has been absolutely phenomenal . She has been in constant contact with myself and family listening to our needs and desires as a family for our dream home . Such a lovely young lady and you could see that she really enjoyed her job and was passionate about finding us our perfect home . Grace answered all our questions and also offered other solutions . Grace is extremely polite and oozes charisma she has been extremely professional and I would recommend her to anyone
Hannah · 20 June 2025
Agent replied · 7 July 2025
Dear Hannah,
Thank you immensely for your glowing review! We're overjoyed to hear about your positive experience with Grace Taylor-Stock. Her passion for delivering exceptional service shines through, and it’s wonderful to know she surpassed your expectations in finding your dream home. Your recommendation is the highest compliment we could receive. We look forward to continuing to serve you with the same dedication
★★★★★ 5/5
View AgentsYou found us one!
The team at FBM have been excellent in supporting us to find a suitable home. Grace initially found us a house for us and after the disappointment of entering the buying process only to have the house withdrawn the team at FBM were very supportive & helpful. Leanne was tenacious in providing immediate updates on any properties coming to market she finally nailed it and we are delighted that our offer has been accepted. We revisited the house today and we believe we’ve made the right decision. Thanks to all the team at FBM excellent support.
Robert · 10 April 2025
★★★★★ 5/5
View AgentsAmazing- Grace
Grace has been amazing!
I have looked at many properties to get my forever home!
Grace was the happiest /most helpful /knowledgeable and professional estate agent- I have spoken to and met!
Understanding that buyers are spending alot of money on a property that needs to o be right .She also understood that she was working for the seller but without her help for perspective buyers their would not be a purchase .
Grace was very clear and helpful in anything she wasn't sure of(questions I asked about a property)and went off -found the answers and got back to me the same day!
Super work from Grace and good local knowledge too.
Bridie · 16 November 2024
★★★★★ 5/5
View AgentsFBM Staff, Milford Haven and Haverfordwest
Shannon showed me around 5 properties this afternoon. She was patient, professional and informative.
I cannot speak highly enough about the staff at the Milford Haven and Haverfordwest branches. They are always pleasant and helpful. Thank you.
Moyra · 29 January 2026
★★★★★ 4.9/5
View AgentsHouse purchase
Leanne is always pleasant and bubbly,she makes viewing very easy with all relevant information on the house at hand.
Sarah Hearne
Richard · 20 May 2026
★★★★★ 5/5
View AgentsExcellent Service
I recently viewed properties in Johnston and Milford Haven with Sam and Kaley. Both agents were polite, helpful, answered all my questions and very professional. A credit to FBM
Chris · 28 February 2026
★★★★★ 5/5
View AgentsGwilli Road
Grace was really friendly and professional in showing me around this property. I hope to be in contact again soon
Catherine · 5 July 2025
Agent replied · 7 July 2025
Dear Catherine,
Thank you so much for your kind review and the 5-star rating! We're delighted to hear that you had a positive experience with Grace. We take pride in offering friendly and professional service, and it's great to know that we've met your expectations. We're looking forward to assisting you further and hopefully finding you the perfect property.
★★★★★ 5/5
View AgentsA wonderful first experience.
Leanne was so wonderful and so helpful. Very prompt and rang us just before to check we were all good. A calm, relaxing viewing, and no pressure at all, no situational probing questions, very polite and we liked that. Thank you Leanne for being so professional and honest :)
Steve · 6 April 2024
Agent replied · 8 April 2024
Many thanks Steve, we appreciate your feedback and we are glad you had a great experience.
★★★★★ 5/5
View AgentsMost excellent
Grace was brilliant, we just happened to arrive early but her viewers failed to turn up so she showed us the property early. As with the other viewings, Grace really knew the property, the good bits & not so good bits. Very professional & knowledgeable, thank you.
Gary · 30 July 2025
★★★★★ 5/5
View AgentsExcellent experience
Thank you for a professional and knowledgeable viewing today at 20 Marble Hall Road, Milford Haven. Shannon is an asset to your company. Thank you.
Sylvie Jones
Sylvie · 20 January 2026
★★★★★ 5/5
View AgentsEstate agent review
Leanne was professional, welcoming, well prepared and took her time to show us the house and answer our questions.
Marc · 18 March 2026
★★★★★ 5/5
View AgentsExpert Knowledge
Grace was absolutely brilliant throughout the viewing & understood our wants. On the basis of our experience she advised that another property would not meet our needs and suggested we cancel the appointment which we did. Thanks Grace, great knowledge & professional service.
Gary · 30 July 2025
★★★★★ 5/5
View Agents4 Properties in Milford Haven
Leanne was great, very knowledgeable and quickly understood our requirements to raise the opportunity of a fourth property to view.
She was very efficient and almost immediately referred us to the conveyancing team. Thanks Leanne.
Russ · 6 September 2025
★★★★★ 5/5
View AgentsViewing
Thanks Leanne, totally professional giving us all the information we required. We will be in touch soon.
Jason · 28 January 2026
★★★★★ 5/5
View AgentsExcellent
Had a lovely viewing today, Shannon was very knowledgeable and made the whole process very clear.
Bethany · 22 January 2026
★★★★★ 5/5
View AgentsBuyer
Leanne was very knowledgeable and informative.
Philip · 12 March 2026
★★★★★ 5/5
View AgentsViewing Feedback
Thank you Shannon for showing us the house today, the stairs to the front door ruled it out for us
Gill · 15 October 2025
★★★★★ 5/5
View AgentsVery professional
Donna was exceedingly professional & knowledgeable about the property & the area. She was friendly & polite & answered all our questions with confidence.
Gary · 30 July 2025
★★★★★ 5/5
View AgentsFab worker
Leanne has been great and really looking at houses that suit what we want! Lush houses shown!
Lucy · 18 August 2025
★★★★★ 5/5
View AgentsViewed property
Loved the property both inside and out! Leanne was very knowledgeable and helpful with any questions we had .
Catherine · 23 April 2024
Agent replied · 7 May 2024
Dear Catherine,
Thank you for your wonderful feedback! We're delighted to hear that Leanne could assist you so effectively. Our team is always here to help with any future questions or needs you might have.
★★★★★ 4.9/5
View AgentsGreat first impressions
Really impressed with Grace and her professionalism today. Very informative and knowledgeable about the properties for sale. Easy to talk to and could ask plenty of questions. Felt I made the most of the viewings as possible.
Huw · 30 June 2025
Agent replied · 7 July 2025
Dear Huw,
Thank you for sharing your positive experience with Grace. We're thrilled to hear that her professionalism and knowledge made your property viewings both informative and enjoyable. We understand the importance of clear communication and are glad you felt comfortable to ask questions. It's our goal to ensure you make the most of every viewing. We appreciate your feedback and look forward to assisting you
★★★★★ 5/5
View AgentsFantastic agents
We saw several properties around Milford /Johnston area with FBM. Every member of the team we have spoken with has been lovely and we are very grateful for the viewings offered. Very transparent, informative and helpful, we have had a brilliant experience.
R · 21 February 2026
★★★★★ 5/5
View AgentsGrace
Grace was very polite, very knowledgeable and had obviously done a lot of homework about this property. She was very friendly and helpful. I would happily recommend the company
Wendy · 17 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
