5/5
View AgentsExcellent
Had a lovely viewing today, Shannon was very knowledgeable and made the whole process very clear.
Trusted Agent profile · Milford Haven, Wales
Verified
FBM Milford Haven reviews
★★★★★
241 reviews across 4 platforms
91 Charles Street, Milford Haven, Wales, SA73 2HL
Part of FBM, see every office.
FBM's office in Milford Haven, Wales, at 91 Charles Street, is rated 4.8 out of 5 across 241 reviews on four platforms, including 138 Google reviews rated 4.8.
138
Reviews on Google
This office
2
Reviews on Facebook
This office
1
Reviews on Yell
This office
100
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers18 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 18 from sellers
Buyers82 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 82 from buyers
About FBM Milford Haven
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
Reviews
Every review we hold for the Milford Haven office, from every platform, shown as written. First names only.
View Agents5/5
GoogleShannon is so lovely. She has taken me to look at numerous properties.
5/5
GoogleShannon was very helpful when we viewed a property with her this morning.
5/5
View AgentsBuyer
Leanne was very knowledgeable and informative.
5/5
View AgentsViewing Feedback
Thank you Shannon for showing us the house today, the stairs to the front door ruled it out for us
5/5
View AgentsVery professional
Donna was exceedingly professional & knowledgeable about the property & the area. She was friendly & polite & answered all our questions with confidence.
5/5
GoogleExcellent helpful friendly team always available to assist with any query - thank you
5/5
View AgentsFab worker
Leanne has been great and really looking at houses that suit what we want! Lush houses shown!
5/5
View AgentsViewed property
Loved the property both inside and out! Leanne was very knowledgeable and helpful with any questions we had .
Agent replied · 7 May 2024
Dear Catherine, Thank you for your wonderful feedback! We're delighted to hear that Leanne could assist you so effectively. Our team is always here to help with any future questions or needs you might have.
4.9/5
View AgentsGreat first impressions
Really impressed with Grace and her professionalism today. Very informative and knowledgeable about the properties for sale. Easy to talk to and could ask plenty of questions. Felt I made the most of the viewings as possible.
Agent replied · 7 July 2025
Dear Huw, Thank you for sharing your positive experience with Grace. We're thrilled to hear that her professionalism and knowledge made your property viewings both informative and enjoyable. We understand the importance of clear communication and are glad you felt comfortable to ask questions. It's our goal to ensure you make the most of every viewing. We appreciate your feedback and look forward to assisting you
5/5
View Agents23 Steynton road Milford haven sa731bh
Leanne is very helpful knowledgeable and polite.
Agent replied · 11 November 2024
Dear Diana Edwards, Thank you so much for your kind words and for taking the time to leave us a 5-star review. We are thrilled to hear that Leanne provided you with excellent service. We aim to deliver a professional and pleasant experience, so it's gratifying to know that Leanne's expertise and manners stood out. We're here for any of your future
5/5
View AgentsFantastic agents
We saw several properties around Milford /Johnston area with FBM. Every member of the team we have spoken with has been lovely and we are very grateful for the viewings offered. Very transparent, informative and helpful, we have had a brilliant experience.
5/5
FacebookI would never sell with anyone else, the attention to detail shown by Kaley and the girls is second to none. once a buyer was found they were proactive in getting the sale through and all members of staff had knowledge of the case. Highly recommended.
Agent replied · 15 February 2025
Thank you so much rob, you were both an absolute pleasure to sell for as always ☺️
5/5
View AgentsGrace
Grace was very polite, very knowledgeable and had obviously done a lot of homework about this property. She was very friendly and helpful. I would happily recommend the company
5/5
View AgentsVery knowledgeable
Grace was very professional and was very knowledgeable. Just the house wasn't for me.
5/5
View AgentsViewing
Grace is very professional, polite and informative. She is very pleasant and we felt at ease asking lots of questions.
5/5
View AgentsSea Breeze
Leanne was on time, pleasant and knowledgeable about the property. It was great that Leanne genuinely loved the house as much as we did. This made for a very pleasing visit.
5/5
GoogleExcellent service from Kaley and Leanne. A very professional team who always go above and beyond in order to achieve a sale . I am delighted
5/5
View AgentsThank you!
Kaley and Leanne have been such a great help in getting my home on the market. Fantastic pictures & marketing! Their knowledge is second to none! Thank You :)
5/5
GoogleThe team at fbm Milford Haven are just fantastic!! They provided us with a top-notch, personalised, friendly and efficient service that made the purchase of our property a seamless and easy process! The team always conducted themselves in a professional manner and still managed to make us feel like nothing was too much trouble for them. fbm stayed in regular contact with us and our solicitor throughout the whole process, which we really appreciated. Should we ever need an Estate Agent in the future, we'll definitely get in touch with fbm Milford Haven again... and in the meantime we can certainly recommend their excellent service!
5/5
GoogleI’m so happy we purchased our house with FBM! Leanne didn’t stop until she found us our home and Lisa has been amazing on our journey from offer acceptance to keys. She’s kept us informed every step of the way and chased around for us when needed. You’ve been amazing! Thankyou so much for helping us find our first home.
5/5
View AgentsViewing review
First viewing with agency left a very positive impression. We were able to view in our own time without feeling pressured or too managed allowing space to discuss the property openly between ourselves. Thanks Leanne, greatly appreciated
5/5
View AgentsViewed property
Grace was very helpful and professional whilst showing us around and answered all questions to the best of her knowledge. Extremely polite and a bubbly personality
5/5
GoogleI bought my house through The Milford branch of FBM just over 4 years ago, so when it was time to move on, there was no question who would be selling it for me! They seem to have a much higher selling rate than any other estate agent in Milford, my house being a brilliant example, they had booked 7 viewings for the first 2 days it was on the market & we had negotiated an offer within 48 hours. I would recommend Kaley, Claire & Leanne to anyone who was looking to sell in the area, very professional & always on hand to answer any questions! You’re all ace!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about FBM Milford Haven
How many reviews does FBM Milford Haven have?
FBM's Milford Haven office has 241 reviews across four platforms: 138 on Google, 2 on Facebook, 1 on Yell, 100 on View Agents.
What is FBM Milford Haven's rating?
FBM Milford Haven is rated 4.8 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 138 reviews.
What do sellers say about FBM Milford Haven?
18 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM Milford Haven?
82 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
Where is FBM's Milford Haven office?
FBM Milford Haven, 91 Charles Street, Milford Haven, Wales, SA73 2HL.
