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FBM Milford Haven reviews

4.8

★★★★★ Excellent

241 reviews across 4 platforms

91 Charles Street, Milford Haven SA73 2HL

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FBM's Milford Haven office at 91 Charles Street is rated 4.8 out of 5 across 241 reviews on four platforms, including 138 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

138

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

View Agents logo

4.9 / 5

100

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FBM Milford Haven

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.

Reviews

Every review we hold for the Milford Haven office, from every platform, shown as written. First names only.

5/5

Google

Kaley Yeomans was extremely helpful and knowledgeable with helping me. Couldn’t recommend more !!

Bethany · 27 July 2026

Agent replied · 23 August 2026

Thank you so much for your kind review Bethany! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leanne was very helpful and knowledgable regarding the area. Thankyou for your help

Claire · 24 July 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Claire! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

A heartfelt thank you to Leanna and Kayleigh for selling our beautiful home so quickly and efficiently. We were equally fortunate to find our forever home with their help through FBM. The communication and support from the team at FBM Milford Haven were consistently professional, and reassuring throughout the entire process. We would highly recommend these fantastic ladies at FBM to anyone looking to sell their property in the area, their service has been outstanding. Thank you, FBM. Polly Tee & Gareth Fawcett

Gareth · 8 October 2025

5/5

Google

Thank you so much to all the team . Extremely professional, helpful and friendly. We would highly recommend FBM estate agents in Milford Haven. X We are using FBM milford haven estate agents again . Kaley and Leanne have gone above and beyond to help me. Very friendly and helpful. Great communication. 5 star service.

Loretta · 8 May 2026

4.8/5

View Agents
Seller

Selling my property

I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her kindness I can’t recommend them enough.

Susan · 17 February 2026

Agent replied · 19 February 2026

Dear Susan, Thank you for your kind words and recommendation. We're thrilled to hear that Kaley's understanding and thoughtfulness made a positive impact on your experience. Our team at FBM Milford Haven strives to provide exceptional service, and it's wonderful to know we've met your expectations. If you need any further assistance, please don't hesitate to reach out. Best wishes, The

5/5

Google

What a roller coaster selling our home! Kaley and the staff at the milford office e have gone out of their way to make this very easy for us . The help and time kaley has taken to help sell my late dad's home She walked us through the process took lovely pics . Thank you fbm xx

Manda · 8 July 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Manda! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Would just like to say that I have always received first class service from Kaley and Leanne in the Milford office. I have sold several properties with them and have always been delighted with the service and professionalism shown every time. Polite, friendly, helpful and successful, very happy, thank you!!

Terry · 22 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Terry! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

View Agents
Buyer

You found us one!

The team at FBM have been excellent in supporting us to find a suitable home. Grace initially found us a house for us and after the disappointment of entering the buying process only to have the house withdrawn the team at FBM were very supportive & helpful. Leanne was tenacious in providing immediate updates on any properties coming to market she finally nailed it and we are delighted that our offer has been accepted. We revisited the house today and we believe we’ve made the right decision. Thanks to all the team at FBM excellent support.

Robert · 10 April 2025

5/5

Google

These guys are brilliant at what they do, they managed to sell my house in 6 days and it was straight foward and a hassle free sale. If you are selling your house definitely use FBM as they provide a top class service.

Joshua · 27 July 2026

Agent replied · 23 August 2026

Thank you so much for your kind review Joshua! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

We have chosen Kayley and Leanne to sell a number of properties throughout the years. They have always provided a first class service and we trust their judgement. We will continue to use their services in the future. 10 out of 10!

Aaron · 31 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind review Aaron! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley has often offered insightful and up to date advice as I’ve watched the property market over the past few years, I honestly wouldn’t go to anyone else. Keep up the hard work and thank you for all help you’ve given me

Ben · 27 July 2026

Agent replied · 23 August 2026

Thank you so much for your kind review Ben! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Fantastic experience with FBM so far. I’ve had the lovely opportunity to work with Bethany. She has been super helpful, professional, friendly and great throughout the process of us viewing properties. She has given us great recommendations/advice for first time buyers. Would highly recommend!

Julia · 8 July 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Julia! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I’ve used FBM for a number of properties I’ve bought in Milford. And without fail I’ll always go to Kaley. Always informative and takes the hassle away from buying. But more importantly talks straight which as a buyer and seller i always appreciate. Fully recommend.

Scott · 23 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Scott! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

What a pleasure it is to deal with such a consummate professional. Kaley really does go above and beyond. From initial stages through to completion, she's attentive and driven to help. My first choice for any property purchase.

Andrew · 27 July 2026

Agent replied · 23 August 2026

Thank you so much for your kind review Andrew! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I recently had a great experience with FBM Milford Haven and would highly recommend them. The service was professional, friendly, and efficient from start to finish. …

Miss · 19 June 2026

5/5

Google

Leanne was absolutely fantastic & very helpful with the property viewings & we fell in love with 2 of the properties... Will be back in touch....

Guy · 17 June 2026

5/5

Google

Having called first thing with a problem I have a very prompt and positive reply from Leanne. She called straight away and helped me so much I really could not be more grateful. Would highly recommend.

Jade · 23 July 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Jade! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley and Leanne have been brilliant with the sale of my property. From photos, to viewings and feedback they have been nothing short of brilliant. They have been so helpful and I highly recommend! Lovely ladies! 🤩 …

Niamh · 26 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Niamh! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Kaley has been so helpful with our house sale recently. She is friendly and efficient, and would recommend her to anyone. Thanks Kaley

Katie · 18 June 2026

5/5

View Agents
Buyer

Amazing- Grace

Grace has been amazing! I have looked at many properties to get my forever home! Grace was the happiest /most helpful /knowledgeable and professional estate agent- I have spoken to and met! Understanding that buyers are spending alot of money on a property that needs to o be right .She also understood that she was working for the seller but without her help for perspective buyers their would not be a purchase . Grace was very clear and helpful in anything she wasn't sure of(questions I asked about a property)and went off -found the answers and got back to me the same day! Super work from Grace and good local knowledge too.

Bridie · 16 November 2024

5/5

Google

In our dealings with Leanne Robertson, We have found her to be professional, courteous and very friendly. Wheather you are buying or selling a property, Leanne keeps you informed every step of the way. Highly recommended

Sue · 25 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Sue! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I have bought and sold with Kaley at FBM milford haven sevral times over the last few years, very professional and hassle free, keep up the great work girls👌🏻👌🏻 …

Phillip · 26 July 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Phillip! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

View Agents
Buyer

FBM Staff, Milford Haven and Haverfordwest

Shannon showed me around 5 properties this afternoon. She was patient, professional and informative. I cannot speak highly enough about the staff at the Milford Haven and Haverfordwest branches. They are always pleasant and helpful. Thank you.

Moyra · 29 January 2026

5/5

Google

Definitely positive feedback for the staff from FBM they have helped us brilliantly to make ease the stress of selling the house. Thankyou ladies so much for your understanding.

Lynn · 27 July 2026

Agent replied · 23 August 2026

Thank you so much for your kind review Lynn! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

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Questions about FBM Milford Haven

How many reviews does FBM Milford Haven have?

FBM's Milford Haven office has 241 reviews across four platforms: 138 on Google, 2 on Facebook, 1 on Yell, 100 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is FBM Milford Haven's rating?

FBM Milford Haven is rated 4.8 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 138 reviews, checked 9 October 2026.

What do sellers say about FBM Milford Haven?

18 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."

What do buyers say about FBM Milford Haven?

82 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."

Where is FBM's Milford Haven office?

FBM Milford Haven, 91 Charles Street, Milford Haven SA73 2HL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.