Trusted Agent profile
Verified
★★★★★
241 reviews across 4 platforms
91 Charles Street, Milford Haven SA73 2HL
Part of FBM, see every office.
FBM's Milford Haven office at 91 Charles Street is rated 4.8 out of 5 across 241 reviews on four platforms, including 138 Google reviews rated 4.8. Checked 9 October 2026.
138
Reviews on Google
This office
2
Reviews on Facebook
This office
1
Reviews on Yell
This office
100
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 18 from sellers
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 82 from buyers
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
Every review we hold for the Milford Haven office, from every platform, shown as written. First names only.
5/5
GoogleFBM Milford Haven went above and beyond to complete the sale of my house actually getting me more than the listing price. A special big thank you to Kaley Yeomans who worked around my shift pattern to come and photograph the house at a time that suited me. She kept me up to date through the whole process and was miles above other estate agents. Would recommend FBM / Kaley.
5/5
GoogleWe met Leanne for 2 viewings and she was very pleasant, professional and extremely friendly and put us at ease. Learned was very knowledgeable with information on the properties.
Thank you so much for your lovely 5-star review Gloria! ⭐ It’s wonderful to hear that you enjoyed your two property viewings with Leanne and that she made you feel so comfortable and at ease. We know that viewing a property can be an exciting but sometimes daunting part of the buying journey, so it’s fantastic to hear that Leanne’s friendly and professional approach made such a positive impression. Her knowledge of the properties and willingness to help with any questions is exactly what we want our customers to experience. We’ll be sure to pass your kind words on to Leanne. Thank you for choosing FBM, and we wish you all the best with your property search! 🏡
5/5
GoogleRecently sold 2 properties with FBM Milford Haven and all staff was friendly, kind and helpful nothing was to much trouble. They kept in contact throughout the whole process. Definitely recommend them if selling around the Milford Haven area.
Thank you so much for your kind review Bethan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleThe team at FBM made my first home buying experience effortless, nothing was to much to ask, always so informative and helpful, Wouldn’t recommend anyone else! Couldn’t be happier :) Thanks Again FBM
Thank you so much for your kind review Lauren! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleI dealt with Leanne selling my house, she was my sales contact.. I found her completely reliable, always punctual and extremely pleasant..She is well spoken and courteous...I found FBM an excellent company to deal with and can highly recommend...
Thank you so much for your kind review John! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleLeanne from Milford office showed my husband and I two properties, Leanne is both professional and friendly, she was able to answer all questions about the properties and surrounding area. A top Sales Negotiator, highly recommend FBM for that reason alone, will use FBM to sell our when when it’s ready to go on the market
Dear Karen, Thank you for your wonderful review! We're thrilled to hear that Leanne has made your property viewing experience enjoyable. She truly embodies our commitment to providing exceptional service. If you need any further assistance or have more properties to explore, please don’t hesitate to reach out. We're here to help! Best regards
5/5
GoogleKaley is a brilliant property professional, very knowledgable about the local market and has provided me excellent advice over many years. Wouldn't hesitate to recommend her and the FBM team in Milford Haven.
Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
View AgentsSuch professionalism
Grace Taylor-Stock has been absolutely phenomenal . She has been in constant contact with myself and family listening to our needs and desires as a family for our dream home . Such a lovely young lady and you could see that she really enjoyed her job and was passionate about finding us our perfect home . Grace answered all our questions and also offered other solutions . Grace is extremely polite and oozes charisma she has been extremely professional and I would recommend her to anyone
Dear Hannah, Thank you immensely for your glowing review! We're overjoyed to hear about your positive experience with Grace Taylor-Stock. Her passion for delivering exceptional service shines through, and it’s wonderful to know she surpassed your expectations in finding your dream home. Your recommendation is the highest compliment we could receive. We look forward to continuing to serve you with the same dedication
5/5
GoogleWe have had an excellent experience with Kaley who has helped us both buy and sell two properties. Throughout the whole process, they have been professional, friendly, knowledgeable, and incredibly supportive. Buying and selling a property can be stressful, but their communication and attention to detail made everything so much easier. They kept us informed every step of the way, were always approachable, and worked hard to achieve the best possible outcome for us. We would highly recommend them to anyone looking to buy or sell a property. We are extremely grateful for all their help and couldn’t have asked for a better service.
Thank you so much for your kind review Ffion! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleWe had an excellent experience working with Leanne from FBM. We requested to get our property on the market quickly and Leanne had our property listed/live within a couple of days. We were impressed with her knowledge and clear communication with the whole process and what to expect and always made herself available to answer any questions we had. I found the entire process stress free and we always felt confident that Leanne had marketed our property as we envisioned. I highly recommend anyone looking to have a professional and fully supported experience when selling or buying a property to contact FBM and ask for Leanne.
Thank you so much for your kind review Joanne! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleFriendly and professional! Leanne has been very helpful with great communication throughout the quick sale of our house. I would highly recommend Leanne, Kaley and the FBM Milford team.
Thank you so much for your kind review Ali! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleWe purchased our home through FBM and had a great experience. Leanne was great throughout, professional and always quick to respond, She kept us well informed and ensured the process ran smooth and stress free.
Thank you so much for your kind review Lindsey! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleLeanne was very helpful while viewing my first properties as a first time buyer. Provided me with good information about the properties and what else is available in the area.
Thank you so much for your kind review Dylan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleKaley from Milford office @ FBM came & valued and expertly advised us through the procedures & process we would have to undertake to market our property.. she explained everything in great detail patiently to our full satisfaction .. we then proceeded to instruct her to market our property & the package she has put together is nothing but brilliant .. we have a viewing booked in after only 1 hour after the house went live on the market.. so as far as we are concerned 10/10 so far.. Kaley as a first class, passionate, patient, knowledgable estate agent 😎
Thank you so much for your kind review Roger! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleSelling the house using FBM went very smoothly, we both found Kaley and her team very helpful , knowledgeable and easy to talk to. After every viewing we always got feedback and advice.
Thank you so much for your kind review Wayne! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleKayley and team have made the process of selling my house very simple. Explained the process thoroughly. Good communication throughout. A friendly and professional team that I would happily recommend.
Thank you so much for your kind review Bethan! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleFBM Milford Haven, I recently had a very good viewing with Bethany who was excellent with her knowledge & ideas that made my viewing a pleasure, thank you.
Thank you so much for your kind review Keith! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleI recently enquired about properties in the area at FBM. Kaley and Leanne were very knowledgeable informative professional and very friendly. Would highly recommend them.
Thank you so much for your kind review Max! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleFantastic. All colleagues at Milford Haven branch and friendly, reliable and have great experience and can’t do enough to help. Highly recommend using them
Thank you so much for your kind review Hannah! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleLeanne has been very kind and patient guiding me through multiple viewings over several months. I have hopefully found my new home to retire to at last
Thank you so much for your kind review Anita! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleFBM Milford branch have been fantastic selling our house. Kaley and Leanne went above and beyond, the communication was consistent and much appreciated!
Thank you so much for your kind review Rhian! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleLeanne is by far the best estate agent out there. So helpful and will go above and beyond for everyone ☺️
Thank you so much for your kind review Lydia! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleFBM Milford Haven. Especially Kaley, she is nice person , easy to talk to and very helpful. I would recommend
Thank you so much for your kind review Adama! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
5/5
GoogleAs a first-time home buyer, I was worried that the process would be difficult and confusing. However, Leanne and Amy at FBM were incredibly helpful and supportive throughout. They explained everything clearly, kept me informed every step of the way, and made the whole experience feel straightforward and stress-free. I couldn’t have asked for better service and would highly recommend them.
Thank you so much for your kind review Leah! We’re delighted to hear you had such a positive experience with the Milford team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
FBM's Milford Haven office has 241 reviews across four platforms: 138 on Google, 2 on Facebook, 1 on Yell, 100 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
FBM Milford Haven is rated 4.8 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 138 reviews, checked 9 October 2026.
18 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
82 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
FBM Milford Haven, 91 Charles Street, Milford Haven SA73 2HL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.