Coopers reviews

★★★★★ 5/5

Google

Aaron Finnigan in Coopers Ickenham was superb in providing support for my recent property purchase. He responded promptly to any queries and sought and provided any information required from the vendors. He was consistently polite, efficient and helpful. I have seldom experienced such a high level of professionalism when buying a property and would highly recommend him.PositiveResponsiveness, Quality, Professionalism

B · 30 August 2022

★★★★★ 5/5

Google

I recently had the pleasure of working with Coopers Residential, and I cannot recommend them highly enough for their exceptional service. From start to finish, the entire process was handled with the utmost professionalism and care. A special mention goes to Russell, who was simply outstanding throughout the entire journey. He was incredibly knowledgeable and professional, always available to answer my questions, and went above and beyond to ensure that I was comfortable with every stage of the transaction.

Eray · 30 July 2024

★★★★★ 5/5

Google

Our thanks to Russell and his team yet again on providing an excellent service selling our property. Utilising Coopers of Ickenham previously we had no intention of any other agent marketing our house and as hoped, you didn't disappoint. Would recommend 10/10. Thank you Russell and Coopers!

Debra · 30 August 2023

★★★★★ 2/5

Trustpilot

Poor service on this occasion

Unfortunately I had a very poor experience with Coopers recently having marketed my house with them. The poor review is based primarily on the following factual occurrences throughout my time with them.

Peter · 20 September 2026

★★★★★ 5/5

Google

We found coopers easy to deal with throughout the purchase of our new property. Their communication was great and they were really helpful in facilitating our visits to our new property. Jack and Russell were particularly helpful.

Anna · 1 April 2024

★★★★★ 5/5

Google

A Huge thank you Amber Middleditch, we really appreciate all your help and support finding and securing a property for my mother. You have made the process very easy and you’re always available if we require any assistance. Kind regards Robert.

Red · 2 January 2024

★★★★★ 5/5

Google

Russell and the staff were fantastic. At every point they were available for questions and swift with responses. It was a tough period as we purchased during lockdown but throughout Russell and the team were incredibly professional and helped us overcome our nerves with their friendly approach. Would definitely recommend Coopers to anyone who asked. Thanks guys for helping us purchase our new home.PositiveQuality

Matt · 30 August 2021

★★★★★ 5/5

Google

I would like to thank Katie. We recently renewed our contract, and the process went very quickly and smoothly. We are always happy with copper Agency.

Bana · 23 September 2024

★★★★★ 5/5

Google

I've had an exceptional experience with Coopers Residential. From start to finish, they have been professional, responsive, and incredibly helpful. The staff is knowledgeable and always goes above and beyond to ensure everything runs smoothly. Whether it was answering questions, handling paperwork, or resolving any issues, Coopers Residential consistently provided top-notch service. I highly recommend them to anyone looking for a reliable and trustworthy letting agent. They truly are the best in the business!

Shibu · 23 September 2024

★★★★★ 5/5

Google

I’m really happy with service I have received from the Coopers team especially Katie Kaill. Katie made my renewal simple and was really polite in all the emails she sent me.

Dan · 30 June 2024

★★★★★ 5/5

Google

Katie was really professional, really knowledgeable and great customer service! Would recommend her and Coopers Ickenham to any of our friends

Lauren · 2 December 2024

★★★★★ 5/5

Trustpilot

Thank you to Cherelle

Thank you to Cherelle for all

Danny · 7 April 2026

★★★★★ 5/5

Google

We recently sold our house through Coopers and they were excellent from initial valuation to completion. The whole team were friendly and professional and Russel kept us in the loop on all matters regarding the sale and was happy to help when we had queries. I would definitely ring them first if I was looking to buy or sell a house again.PositiveResponsiveness, Professionalism

K · 30 August 2021

★★★★★ 5/5

Google

Ms Katie Kaill’s professionalism is outstanding. She is knowledgeable and trustworthy. She is always available to answer questions and keeps me updated every step of the way. I now feel completely confident that my property is in good hands.

Clare · 10 November 2025

★★★★★ 5/5

Google

I had a few queries regarding my renewal and spoke to Katie Kaill she was able to answer all of my questions and address any concerns I had. I highly recommend Katie & the Coopers team! Thanks Katie :)

Ellie · 2 January 2024

★★★★★ 5/5

Google

Coopers have been exceptional with their service, and a special mention to Kayleigh who went above and beyond to make the whole process as smooth as possible. The communication was excellent and it definitely took a lot of stress of our shoulders. Would recommend to anyone buying / selling in the area. Thanks again Kayleigh!

Kajal · 30 August 2022

★★★★★ 5/5

Google

Katie Kail assisted me at Coopers and was very friendly, professional and thorough in the process of renewing our tenancy agreement. Thank you Katie for all your help, it’s much appreciated!

Florence · 31 May 2024

★★★★★ 1/5

Trustpilot

Very unprofessional

Very unprofessional! I dealt with this agent by the name Honor-Charlotte Peters for quite sometime now, however even though I’ve put full asking price offers on multiple properties each and every time i got rejected by her! On the last occasion offer was put through as soon as got advertised without viewing it(full asking price+ 6 months upfront payment) and Honor stated that the landlord is happy with the offer, only moving in date needs to be agreed on sooner to which I accepted it. That same day Honor continue to show the property to other people and then she came back asking to increase in price even though full asking price was offered and wanted to pay holding deposit on the same day to which she retracted the statement by saying that offer hasn’t been accepted!

Biana · 24 July 2025

★★★★★ 5/5

Google

Just wanted to say a big thank you to coopers especially Amber who I spoke with the other day. She was incredibly helpful with answering all my questions and all round amazing customer service, thanks again.

Gabriella · 1 February 2024

★★★★★ 5/5

Google

Brilliant experience with Russell and team at Coopers Ickenham, they made the process of buying and selling an extremely positive one and have been super helpful and commutative every step of the way.

Rhiannon · 1 April 2024

★★★★★ 5/5

Google

Katie at Coopers has been a fantastic help in getting my queries and requests actioned promptly and to the best of her ability. She’s also been great at communicating with me and keeping me up to date! Many thanks Katie K! Malvika

Millie · 30 August 2023

★★★★★ 5/5

Google

Russell and his team have moved heaven and earth to get the job done. Coopers are the ones you can trust…

Jevon · 16 October 2024

★★★★★ 1/5

Trustpilot

This company is a fraud company and…

This company is a fraud company and bunch of liars works here, I wanted to rent property they have on zoopla since 6+ months but they keep on lying that yet vacated but it seems they are expert in lying, all numbers are frauds as they never pick and email never answered! What a frauds

Pallavi · 3 March 2026

★★★★★ 5/5

Google

It is a pleasure dealing with Coopers Ickenham. Russell has been transparent through the negotiation process. We are in the early stages of our property purchase and hoping that the process continues to be seamless in the coming weeks.

Tarun · 24 October 2023