Trusted Agent profile · Middlesex

Coopers Middlesex reviews

★★★★★ Excellent

443 reviews across 2 platforms

27-29 Swakeleys Road, Ickenham, Middlesex, UB10 8DF

Coopers's office in Middlesex, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 443 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Trustpilot logo

105

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Middlesex office, from every platform, shown as written. First names only.

5/5

Google

I want to thank coopers for their help with renewing my tenancy, special thanks to Katie the renewals coordinator who made the process very smooth and stress free. She was very professional and knowledgeable, a real credit to the team.

Maia · 8 August 2024

Agent replied · 29 August 2024

Hi Maia, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Trustpilot

We had trusted Coopers for many years…

We had trusted Coopers for many years and never had reason to question their integrity. That trust was shattered when our tenant requested a shorter renewal term. We were persuaded to sign a 12-month lease on the clear assurance that if the tenant left early, we would receive a refund for the unused period. Relying on those promises, we agreed.

Jarek · 18 May 2026

5/5

Google

Katie kaill was fantastic throughout the process of selling our house. She kept us updated throughout the whole process and was always there promptly to get back to us regarding any issues or updates. …

Ben · 26 March 2026

Agent replied · 16 April 2026

Hi Ben, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

The help and advice that we received from Aaron was amazing. He guided us through each step and took the time to answer each and every question we had. He kept in contact with us regularly and gave us updates as soon as he received them. Would highly recommend Aaron to anyone looking to purchase a property as he made it a smooth and stress free process.

Harj · 30 August 2022

Agent replied · 29 August 2024

Hi Harj, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We have worked with Coopers for the purchase of our 1st home, and it has been a good experience. Aaron has been professional and very polite, and he has understood our requirements to show us to relevant properties. He has assisted in progressing the sale in a timely manner and is also knowledgeable on the local area. I would definitely recommend working with Coopers. Would not hesitate to use them in the future.PositiveResponsiveness, Professionalism

D · 30 August 2021

Agent replied · 29 August 2024

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Cherelle was very helpful with property…

Cherelle was very helpful with property advice. 100% recommend

David · 2 June 2026

5/5

Google

Used coopers (mainly liaising with Russell) for the sale and purchase of property. Russell was fantastic to deal with from start to finish and was easy to communicate with and so helpful at every stage. The whole team there are just great, really friendly and always so helpful. I can’t fault the service I received.

Helen · 30 August 2023

Agent replied · 29 August 2024

Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers & in particular Russell have provided us with an excellent service. They are extremely attentive & professional & are always in contact to update us on progress. The process of selling our property with them has been smooth & nothing has been too much trouble for them. I would highly recommend Coopers!

Debra · 4 October 2023

Agent replied · 29 August 2024

Hi Debra, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I had my property on the market with another agent who were struggling to secure me a buyer. I was recommended Russell at Coopers by a friend and was really pleased with their efficiency and service. They were able to get me a buyer within a couple of weeks of going on the market.

Sarah · 30 August 2023

Agent replied · 29 August 2024

Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Review

I have had a recent experience of working with Katie Kaill from Coopers limited. She led the contract renewal negotiations from scratch and concluded the whole process with high degree of professionalism in due course. I will highly recommend her for her quality work.

Muhammad · 21 August 2026

5/5

Trustpilot

Good service

Cherelle was very helpful with property advice

Jackie · 2 June 2026

5/5

Google

Kate and Julia was very helpful.

JACOB · 9 September 2025

Agent replied · 23 September 2025

Hi Jacob, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie and Julia at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Just wanted to say a big thank you to Amber at Coopers for her help with a recent sale. She was reliable, pro-active and excellent at keeping us informed with regular updates throughout the whole process.

Julie · 30 July 2024

Agent replied · 29 August 2024

Hi Julie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We bought our first property through coopers and we were so impressed by how professional they were that we decided to sell our property with them. Russell was really great throughout the whole selling process. There was great communication and he made the whole process run smoothly. Thanks to Russell and Coopers!

Christopher · 30 August 2023

Agent replied · 29 August 2024

Hi Christopher, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

From the offset to finding us our first home to conclusion Russell has provided us with an excellent service, he has gone out of his way and went that extra mile to ensure that the transaction was smooth and easy for both parties involved. He liaised with both sides and ironed out all the problems very quickly. We used the solicitor he recommended and the whole process was made simple and not as hard as we expected it to be. Russell was friendly and professional at all times and it has been an absolute pleasure doing business with him. We would highly recommend Russell and his team to all our friends and family and will definitely use Coopers Residential again.

RIKESH · 11 January 2018

Agent replied · 9 January 2025

Thank you for the review Rikesh and Krina and congratulations on the purchase of your first home. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

We had a very positive experience with Coopers on the purchase of our home. Russell was always very professional with excellent communication. Russell ensured we were kept up to date in particular during the lockdown and responded in a very timely manner and addressed all matters very thoroughly and professionally. I would highly recommend Russell at Coopers as he ensured the entire process was seamless for us.PositiveResponsiveness, Quality, Professionalism, Value

Sima · 30 August 2021

Agent replied · 29 August 2024

Dear Sima, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I have recently Sold and Purchased through Coopers, and from start to finish the experience has been exceptional. We wanted to try a higher price than what Coopers had recommended, and this was our downfall at the start! we reduced the price to what Coopers had originally advised and we sold within 24 hours. A big thank you to Rob & Amy for finding us our buyers. The whole thing would have been a lot worse if it wasn't for Paige who constantly kept us in the loop and up to date with how our sale and purchase was going! Overall 5 Stars & 10/10! I would highly recommend Coopers to anyone looking to Sell or Buy! Thanks again! :)

Robin · 31 August 2017

Agent replied · 29 August 2024

Thank you for the review Robin and congratulations on the purchase of your new home! Thank you also for instructing Coopers to sell your property for you. We hope to work with you again in the future. Best wishes, Coopers Residential.

5/5

Google

We sold mums house with Russell and his team at Coopers. From the very beginning they kept us up to date with everything that was going on, we never had to chase them. They made everything simple and straightforward and we felt in good hands during the whole process .

Sam · 4 October 2023

Agent replied · 29 August 2024

Hi Sam, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We had an excellent experience with Russell and Cooper’s which made managing a sale from overseas a lot smoother. Russell was patient, knowledgeable and we thoroughly recommend him.

Lmh123 · 18 November 2024

Agent replied · 9 December 2024

Hi, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie has been great with communication in relation to my rental property. Thanks for keeping on top of my renewal as well as reminding and advising me.

K · 2 December 2024

Agent replied · 9 December 2024

Hi K, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I recently purchased a property through Coopers with the help of Kayleigh Arnold. I can’t recommend Coopers and Kayleigh enough. It was a particularly frustrating sale but she reassured us the whole way through, consistently chased the chain and kept us all updated. It would have been much more stressful if Kayleigh wasn’t on board. The communication was brilliant. 10/10 thanks Kayleigh!

Holly · 30 August 2022

Agent replied · 29 August 2024

Hi Holly, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We recently sold our property with Coppers and had Russel guide us through the whole process. He was brilliant at communicating with everyone in the chain and made the process pretty smooth. Thank you for the great customer service. Would highly recommend going with Coopers!

Hannah · 12 November 2025

Agent replied · 12 November 2025

Hi Hannah, thanks so much for taking the time to leave us 5 star review, it's great to see that Russell at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

This is the second house we have sold via Coopers, the staff at Ickenham are always responsive and proactive. They know the local area well, have a large client base and have enough staff to cover during holidays and absences. And a very competitive rate.

Barry · 12 November 2025

Agent replied · 12 November 2025

Hi Barry, thanks so much for taking the time to leave us 5 star review, it's great to see that our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Katie was very helpful.

Keith · 2 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coopers's Google reviews

Questions about Coopers Middlesex

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.

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