Trusted Agent profile
★★★★★
435 reviews across 2 platforms
27-29 Swakeleys Road, Ickenham, Middlesex UB10 8DF
Coopers's Middlesex office at 27-29 Swakeleys Road is rated 4.7 out of 5 across 435 reviews on two platforms, including 338 Google reviews rated 4.9. The 97 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Coopers. Each award is assessed separately from the review sites.
Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
5/5
GoogleWe’ve just sold our house with Coopers and Russell, Jack and Amber were great to work with. Their friendly service and honesty throughout was key to us. We took some time to find a place but they were so patient with us. Amber was a superstar in wrapping up the deal at the end.
4/5
GoogleI have just renewed my letting contact. The process was smooth and straight forward. Katie Kaill dealt with everything for me she seems very competent. Although I have a had dealings with some not so competent staff over the 10 years I have been using Cooper's, but overall a good service. Thank you Katie. Sebastian
Hi Sebastian, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
TrustpilotRecently sold my house with Coopers
Recently sold my house with Coopers. Cherelle was extremely professional and friendly. I would highly recommend her and Coopers!
5/5
GoogleKatie did a fantastic job and timely in completing my rent review. Superb job. Thank you Katie
Hi Tayo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAmber was extremely professional, informative, welcoming, knowledgeable and such a lovely lady to meet. She has the exact personality for an estate agent and will go far in her career. She must be recognised in branch/region for her 1st class service and skills offered to keep clients happy and coming back to her. She’s a delight all round to liaise with. Thank you kindly. Regards
Hi Nicola, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRecently we sold our house with the help of Coopers Residential Ickenham Branch, they made this challenging process (especially in the pandemic) a lot easier with the outstanding support of Russell and his team. They were excellent from initial valuation through to the completion. Russell was always professional, trustworthy, communicating effectively and responding to our queries promptly. We would highly recommend working with cooper Residential Ickenham Branch, as a first class team. Roozbeh& FarnazPositiveResponsiveness, Quality, Professionalism
Hi Farnaz, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
TrustpilotCherelle was very helpful with with our…
Cherelle was very helpful with with our house purchase!
5/5
GoogleMy thanks to Amber and Russell for their excellent help with my recent purchase. They kept me updated at all stages, intervened when my conveyancer apparently forgot how to email me and haven't minded my daft questions. My family and I have had less satisfactory dealings with 2 of their local competitors recently, and Coopers are undoubtedly the superior business. Thank you!
Hi Chara, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Amber and Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
TrustpilotCherelle is very efficient and happy…
Cherelle is very efficient and happy with her work
5/5
TrustpilotCherelle has been amazing helping me…
Cherelle has been amazing helping me throughout the sale of my home! Would definitely recommend!! Thank you Cherelle!
5/5
GoogleOUTSTANDING ⭐️⭐️⭐️⭐️⭐️ Extremely happy with how Coopers dealt with my parents house sale. Amber was very professional: updated us regularly and was helpful whenever we needed questions answered. Would highly recommend Coopers if you’re thinking of selling/buying a property 🤩
Hi Kimberly, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI bought through Coopers of Ickenham and initially dealt with Jack who was very helpful and then mainly with Amber. Amber had continuous contact with me and was extremely efficient, approachable and helpful. Would definitely recommend the Ickenham branch of Coopers.
Hi Sue, thanks so much for taking the time to leave us 5 star review, it's great to hear that Jack and Amber at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe've just completed the sale of our flat in Ickenham and have had a really positive experience with Coopers Residential. We dealt with Russell Jones the manager initiallly and then Aaron Finnigan who dealt with our matter on a day to day basis. He was super professional, very polite and helped ensure the deal was complted by working with both the buyer's and our solicitors really well to get the purchase over the line without any hiccups. Great communication skills and a friendly manner. Thank You Aaron and to the team in Ickenham. Highly recommend Coopers Residential if you are selling or renting your property.PositiveResponsiveness, Quality, Professionalism, Value
Dear Anuraag, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleNot an easy time to sell a house during a global pandemic, but with the professionalism, dedication, communication and support from Russell at Coopers in Ickenham we managed it. I can’t recommend Russell and his team highly enough. Not only were we selling through a pandemic but it was also my late mother’s property and Russell dealt with the whole sale process with humility and sensitivity. It was a great comfort to me that during such a stressful and emotional time I knew Russell and his team had everything under control. Many thanks Russell and the team at Coopers, IckenhamPositiveResponsiveness, Quality, Professionalism, Value
Dear Diane, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
TrustpilotThank you to Cherelle for all her help…
Thank you to Cherelle for all her help with the sale of my property. Highly recommend Cooper's.
1/5
TrustpilotAppalling Service
Appalling service l would suggest you avoid. Asked to view a house advertised on their website as ‘To Let’ several times with no response. Eventually l went into the branch to ask why no o e was responding to be assured that someone would. Then l checked out the area and the street the property was situated in and saw it had a For Sale sign outside. Checked Coopers website again and found it was listed as both. Finally the letting guy contacted me to view the property. I asked him if the property was for sale, he said no. Then l asked him why it was listed on their website as such as we are looking for a long term let. He said that the vendor was looking to sell in a year, but that was still looking to let it. Turned up to see it. The current tenant thought the appointment was later that explained that l couldn’t see the bathroom as it was occupied. I filled out the forms and submitted them that same day. These forms contain private and sensitive information. No response or acknowledgment. Later the following week l emailed the lettering guy who had arranged my view to ask for an update. No response or acknowledgment. Then made a complaint to the owner about the unprofessional and non responsive service provider by his staff. No response. Why would you want to do business with companies that treat you so badly. It’s really unbelievable. So l would suggest that you avoid these estate agents like the plague.
5/5
GoogleAmber has been amazing. She has helped me each time I’ve reached out to her and she has always been professional and understanding. No words .. but very fast in replying the mails and resolving any issue keep up the good word Amber... Thanks to Daniel also he called me on time ( Great service ... all my questions are answered properly )
Hi Gagan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Amber and Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI thought that Coopers in Ickenham were thoroughly professional through the whole selling experience. Amber in particular was diligent in the way she went about her work, all the way through to completion and I can’t thank her enough for her help!
Hi Daniel, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI would like to thank Katie Kaill for her great approach for the continued letting of our property. She went above and beyond to negotiate on our behalf and reach the very positive result. Katie always makes herself available and is extremely attentive and professional and was always in contact on a regular basic to update us of the progress
Hi Stephen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
TrustpilotCherelle was really helpful she was…
Cherelle was really helpful she was there to help and advise every step of the way
5/5
GoogleI recently used Coopers Ickenham for the sale and purchase of our home and found them to be highly professional. We were stuck in a chain of 4 properties and at times we were unsure if we would complete. Russell went above and beyond by chasing the solicitors and ensuring we were kept informed at all times. Aaron and Kayleigh were also very professional when arranging viewings and collating feedback. Overall I would highly reccomend Coopers.PositiveResponsiveness, Quality, Professionalism, Value
Dear Khader, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleAaron and Russell were great at getting our house purchase over the line within 3 months from first viewing to completion as well as putting our house on the market and sold within this same period. The Ickenham team are also always easy to get hold of to ensure efficient comms throughout and very proactive in keeping the process moving. Thanks Coopers!
Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Aaron and Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWould just like to highly recommend Aaron at Coopers for his communication and professionalism during our recent house sale. It was never going to be easy selling during a pandemic, but his manner was calm and he got us through to the end of the sale. He didn’t avoid difficult discussions and remained positive and proactive throughout the process. He did what he said he would do and rang when he said he would, you can’t ask for much more than that. Much appreciated Aaron.PositiveProfessionalism
Dear Joanne, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleThrough no fault of the Coopers team, it took a while for us to move given we were on the market at such uncertain times. But the team kept the momentum going, found new buyers and communicated effectively every step of the way. Kayleigh has been an impressive and reliable professional to work with - always friendly, always helpful and a very skilled, solution-focused communicator for good and not so good news. We felt in very safe hands at a very challenging time. Thank you....PositiveResponsiveness, Professionalism
Dear Stephanie, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Coopers's Middlesex office has 435 reviews across two platforms: 338 on Google, 97 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Coopers is rated 4.7 out of 5 across all 435 reviews, and 4.9 out of 5 on Google from 338 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.
Coopers, 27-29 Swakeleys Road, Ickenham, Middlesex UB10 8DF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.