5/5
Cherelle was absolutely fantastic…
Cherelle was absolutely fantastic throughout the entire process. She was incredibly helpful, professional and supportive from start to finish, and always made sure I was kept informed along the way.
Trusted Agent profile · Middlesex
★★★★★
435 reviews across 2 platforms
27-29 Swakeleys Road, Ickenham, Middlesex, UB10 8DF
Coopers's office in Middlesex, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 435 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.
The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
5/5
Cherelle was absolutely fantastic…
Cherelle was absolutely fantastic throughout the entire process. She was incredibly helpful, professional and supportive from start to finish, and always made sure I was kept informed along the way.
5/5
Cherelle was incredibly helpful with my…
Cherelle was incredibly helpful with my purchase. She was friendly, professional, and made the whole process easy from start to finish. Excellent customer service, I really appreciate all of her help. Thank you, Cherelle!
5/5
I recently sold my house with Coopers and I couldn’t be happier with the experience! From start to finish, they were professional, responsive, and incredibly knowledgeable about the local market. They guided me through every step of the process, offered sound advice on pricing and staging, and kept me informed at every stage. Their marketing strategy was spot-on, and we had multiple viewings within days of listing. Thanks to their hard work and expertise, my house sold quickly and at a price I was really happy with. I highly recommend Russell to anyone looking to sell their property, efficient, trustworthy, and truly a pleasure to work with. Thank you again for making what could have been a stressful process so smooth and successful!
5/5
I have been letting properties through Cooper's for the past 7 years and cannot recommend them highly enough. The swift communication, problem solving as well as their professional conduct has made my experience through the years a pleasant and enjoyable one. I would like to give a special mention to Julia, who has been my point of contact and a brilliant ambassador to the company. I look forward to my continued working relationship with them in the future.
Hi Shafiq, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Julia did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
We have been renting out one of our flats through Cooper Residential, and Katie, a member of their staff handling our case, has been extremely professional. Everything has been completed on time, and we have never encountered any issues
Hi Jalal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
very satisfied
Katie is great as always we have worked with for many years and Katie has always been professional and good in her communication and dealing with issues
5/5
Cherelle was extremely helpful and kept…
Cherelle was extremely helpful and kept me up-to-date throughout the sale of my property .She promptly returned my calls with help and advice.I would recommend Coopers.
5/5
Katie Jane was incredible from start to finish - could not recommend her more highly!
Hi Ruth, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Professional and Friendly Service
Katie Kaill is always very attentive and helpful. She makes sure we remain compliant with all of our responsibilities in an organised, friendly and professional manner.
5/5
Russell made it happen! A Dream that ultimately became a Reality. We had been house hunting for over two years without success. We signed up with Coopers and that was the exception - as they professionally processed the transition of the sale and purchase of our house simultaneously. A chance meeting and an opportunity through Russell allowed us to purchase our Dream home in a sought out location in Ickenham. Russell was professional, organised and committed to ensure we were updated at all stages of the Sale process. Russell is truly exemplary and we highly recommend Russell and his team @ Coopers Ickenham for your Sale and Purchase.
Hi Nav, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Got there in the end, thanks to Russell! Our property purchase through Coopers was a difficult one, entirely due to our sale in the chain. However, Russell & Coopers were always on hand to ease the journey by providing regular updates, support and much needed advice. But what was most appreciated was - despite our property sales falling through multiple times - Russel continue to deal with all stakeholders professional on our behalf to eliminate that burden from us! Thank you!
Hi Nishil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Thank you to Katie for her all…
Thank you to Katie Kaill for her all help, she was very knowledgeable and friendly. Would highly recommend Cooper’s
5/5
We purchased our house via Coopers and got great service and when it came to moving on we spoke a few estate agents but it was Russell at Coopers who provided the best advice. There was no pressure to go with Coopers unlike other estate agents. As it so happened our next purchased just happened to be via Coopers. The team there Russell, Aaron and Amber were easy to contact and always on time when showing our property to potential buyers and gave us feedback quickly. On the purchase Russell was on the ball contacting everyone to ensure all went smoothly. A big thank you you to all. 👍
Hi Parminder, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell, Aaron and Amber at our Ickenham office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
It took us a year and Coopers Ickenham was the third estate agent to finally sell. It was up and down and mentally very tough during that time. We tried many times to give up and consulted with the staff. Finally, we were able to sell!!!!!! Even now, I still can't believe it. Thank you so much Coopers Ickenham.
Hi Akihiro, thanks so much for taking the time to leave us 5 star review, it's great to see that our Team at the Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agent
5/5
I've been with Coopers for 24 years. Their service has always been excellent. Most recently, Katie Kaill, the Tenancy Renewal Coordinator, helped with the lease renewal on my property. I couldn’t be more pleased. She was professional, efficient, and proactive, making the entire process seamless and stress-free. Katie kept me informed at every step, ensuring everything was handled smoothly and in a timely manner. Her attention to detail and friendly approach made the experience even better. I highly recommend Coopers, and Katie in particular, for their outstanding service! Chris.
5/5
Coopers have a gem of a guy in Aaron Finnigan - he has been nothing less than superb in assisting us with the search of our property and finally getting the one that ticked all the boxes. The patience, understanding and more importantly personal approach he has shown us has been admirable. Constantly keeping us in the loop and touching base on a regular basis has created a great relationship between us and I could not recommend his services enough. Great asset for Coopers and a pleasure getting to know. Thank you Aaron.
Hi Himmet, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
I recently had the pleasure of working with Aaron from Coopers during a viewing of a house that I was interested in buying, and I cannot recommend them highly enough. From start to finish, Aaron was a consummate professional, providing outstanding service and support throughout the entire process. From the moment I contacted Coopers, I was impressed by the level of care and attention that was given to my enquiry. Aaron took the time to listen to my needs and preferences, and was able to quickly identify several properties that were a great fit for me. When I expressed interest in a particular house, Aaron went above and beyond to schedule a viewing at a time that was convenient for me, and was always prompt and communicative in his responses. During the viewing itself, Aaron was incredibly knowledgeable and helpful, providing detailed information about the property and answering all of my questions with patience and expertise. Overall, I was extremely impressed with the level of service that I received from Aaron and would highly recommend him to anyone looking to buy or sell a property.
Hi Jason, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
I am very happy with the service I continue to recieve from the Coopers team (Julia, Katie, Susie, Jackie & Kayleigh) with regards to my rental unit. They are a fantastic local outfit with highly knowledgable employees. Katie has been a fantastic point of contact for managing and renewing the contract of my rental unit. Her guidance and advice is greatly appreciated and always returned my emails in a timely manner. I look forward to continuing to work with you all and I would highly recommend Coopers.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Julia, Katie, Susie, Jackie and Kayleigh all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
As always, Coopers staff are exceptionally excellent whenever I try to contact them regarding my property management issues or renewal. They are always supportive and pleasant to deal with. I'm so lucky to have such a brilliant team by my side for the past 9 years. On this occasion, I would like to thank Katie Kaill for her fantastic approach towards the completion of my contract renewal. I very much appreciate her understanding and professionalism in dealing with my concerns about a dramatic rent increase. She went the extra mile to negotiate on my behalf with my landlord and reached a positive result. Thank you so much Katie for your brilliant service. Regards Ateefa
Hi Ateefa, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Initially we dealt with Russell at Coopers Ickenham, he was very professional and got our flat on the market quickly and efficiently. He was always quick to respond to messages which was appreciated during the sale process. We also had a lot of dealings with Aaron. Aaron was very competent and knew exactly what was needed with our sale. He kept us updated all the time and was easy to contact. I found everyone I dealt with at Coopers very professional, and would absolutely use them again and recommend them
Hi Jessica, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Russell & Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Thank you Russell and entire Coopers Ickenham team for helping us complete sale of our home, despite last minute challenges associated with exchange and completion on the same day. Our experience with Coopers now, and also when we purchased the same home from Coopers few years back has been exceptional - thanks to the professionalism of Russell and his team.
Hi Amit, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell and his Team at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Thank you Katie
Katie was pro-active, prompt, kept us informed and negotiated the rent increase with no fuss. Thank you Katie.
5/5
Russell was brilliant all through the process and would highly recommend him! Dealt with queries and issues swiftly throughout and was a pleasure to deal with.
Hi Tony, thanks so much for taking the time to leave us 5 star review, it's great to see that Tony at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Fantastic service from start to finish .. . Always quick to respond whenever I had any query.. Russell has been exceptional.. he is very professional and thorough .. Amber was also very helpful in sorting my viewing appointments.. over all brilliant service . I would definitely recommend Coopers Ickenham estate agent to any one looking to buy a property .
Hi Amr, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell and Amber at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Coopers's Middlesex office has 435 reviews across two platforms: 338 on Google, 97 on Trustpilot (across the whole business).
Coopers Middlesex is rated 4.7 out of 5 across all 435 reviews, and 4.9 out of 5 on Google from 338 reviews.
Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.
Coopers Middlesex, 27-29 Swakeleys Road, Ickenham, Middlesex, UB10 8DF.