Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid this Estate Agent like the plague
Terrible service, was shown the property by a girl called Kristal. We filled out their application form and made an offer for the asking price. kristal didn’t even have any manners to thank us for our offer and keep us updated. Don’t make people fill out your lousy application forms when you don’t even respond! She then calls me and tries to push a property that was ‘reduced’ in price because clearly no one wanted it and tried to push us to come see it last minute (the property was as horrible as her customer service). Terrible service. Avoid this estate agent like the plague. I definitely wouldn’t recommend to friends or family.
Edris · 10 December 2023
★★★★★ 5/5
GoogleCoopers helped us with our property buying and have to mention Aaron especially, he helped us with the buying process end to end specifically the following up and making sure that every things speeds up and gets the completion happens on time. He has been a great help! I highly recommend Coopers.
HSB · 30 August 2023
Agent replied · 29 August 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
TrustpilotThey not care about they clients
HALF YEAR AGO I REPORTED 2 ISSUE . ONE IS BROKEN SCERTING in kitchen and second Noisy radiator ahHalf year no one come to fix it.
PAWEL · 9 December 2025
★★★★★ 5/5
GoogleI really appreciate the staff at Coopers Residential especially my Lettings Manager Katie Kaill, this is the 3rd year running of a good Letting experience. Prompt response, good communication, kind and considerate and I love the fact that I mean made aware of housing opportunities and other information. Thank you
Keshinro · 30 August 2023
Agent replied · 29 August 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie in our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleCoopers are a fantastic estate agency & they are always very diligent & efficient in resolving issues. Renewals are also straightforward. Been using them for around 7-8 years & hope it continues for longer. Julia, Katie, Susie, Jackie & Kayleigh are all great. Thank you so much for your help.
Mohammad · 30 August 2023
Agent replied · 29 August 2024
Hi Mohammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the lettings team, Julia, Katie, Susie, Jackie and Kayleigh all do such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleKayleigh mainly dealt with managing my house sale, that took an age, not due to any lack in her efforts but due to the Coronavirus & other factors interfering in the sale. I found her to be upbeat, bright & friendly, with a high regard to professionalism. In fact the whole team pulled together as and when required, so thankyou to Kayleigh, Russell & Aaron.PositiveQuality, Professionalism, Value
Mike · 30 August 2021
Agent replied · 29 August 2024
Dear Mike, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
TrustpilotVery professional and user friendly.
Vincent · 30 April 2026
★★★★★ 5/5
GoogleI’ve just renewed my contract with Coopers and it will be my 4th year with the agency! Very happy with the tenancy coordinator Katie Kaill, she managed to sort all my enquiries quickly and the procedure went smoothly, good job!
Hristo · 1 February 2024
Agent replied · 29 August 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI am extremely satisfied with the service provided by Katie Kaill. She successfully negotiated the desired rent increase and displayed a high level of professionalism. Her prompt responsiveness was greatly appreciated. I extend my best wishes to her and wish her good luck in the future.
Parvinder · 30 August 2023
Agent replied · 29 August 2024
Hi Parvinder, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleReceived great service from Coopers from beginning to end. Always on hand to provide updates and advice. Really friendly and enjoyed working with Russell, Amber and Jack to get my house sale done.
Rupinder · 31 May 2024
Agent replied · 29 August 2024
Hi Rupinder, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell, Amber and Jack at our Ickenham office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleGreat service. Managing the letting of our property. Quick to respond to queries and resolve issues with tenants. Always friendly.
Linda · 24 December 2024
Agent replied · 9 January 2025
Hi Linda, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleRecently sold our house with Coopers and have been really impressed with their service. We had 3 of the main agents to value our house and we felt most confident with Stephen Nuttall of Coopers. Russell and Kayleigh have both been excellent throughout the process and we would definitely recommend them. I am a business owner myself so have high expectations and I can testify that they did a super job.
Selwyn · 31 August 2019
Agent replied · 29 August 2024
Dear Selwyn, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Ickenham did such a good job for you, we hope you enjoy your new home and we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleMy property is let out and managed by Coopers. Recently had to do an annual renewal of the lease. Katie Kaill managed all the requirements and dealt with this very effectively with no issues. Would recommend her for any any requirements that you have.
Arvi · 30 August 2023
Agent replied · 29 August 2024
Hi Arvi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI have sold with Coopers Ickenham twice in the last 5 years and they have always gotten us the best prices on both properties. Russell always kept us informed of developments and answered our calls even when off. Excellent service and would highly recommend!
LM · 30 August 2023
Agent replied · 29 August 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleExcellent service. We are very glad to have had Russell help us with the purchase of our new home. He was fantastic as keeping us informed through the whole process. Nothing was a problem and he was very flexible when we asked for a second viewing at short notice. I would highly recommend. Thank you!
Marion · 30 August 2022
Agent replied · 29 August 2024
Hi Marion, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleAmber Middleditch from the Coopers team is definitely a star! She helps us along the property arrangement, clear communication, timely follow up and very responsive. And one step further to offer proactive assistance too. Truly appreciated .
Lin · 1 February 2024
Agent replied · 29 August 2024
Hi Lin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleKatie, made the contract renewal process seamless and stress-free. Her professionalism, efficiency, and excellent communication skills ensured a smooth experience from start to finish. I highly recommend her for her dedication and outstanding service.
Jamal · 1 April 2024
Agent replied · 29 August 2024
Hi Jamal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleKatie Kaill has always been very helpful and supportive as she manages my letting through Coopers, always responding quickly with any queries. Would definitely recommend her when seeking a rental agent.
Cheryl · 10 August 2025
★★★★★ 5/5
TrustpilotKatie Kaill has always been fantastic…
Katie Kaill has always been fantastic with my property renewals
Mr · 20 February 2026
★★★★★ 1/5
TrustpilotPinner Branch Very Poor
Keep well away from this agent in Pinner as they offer a very poor service when you try to sell your property
Graham · 5 November 2025
★★★★★ 5/5
GoogleWe recently renewed our tenancy and had the pleasure of working with Katie. Her efficiency and helpfulness made the entire process seamless and stress-free. Thank you!
Sonia · 30 July 2024
Agent replied · 29 August 2024
Hi Sonia, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI have been extremely happy with the very professional and friendly service offered by Katie to finalised my renewal .
Thanks
Mahoor · 16 October 2024
Agent replied · 23 October 2024
Hi Mahoor, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleThank you very much Katie for the excellent support provided to finalize my renewal quickly with no hazzle.
Rukshan · 25 November 2024
Agent replied · 9 December 2024
Hi Rukshan, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAfter looking for over a year, we were delighted to have found the perfect property with Coopers. I thought they were fair, responsive and acted with integrity throughout the process. Perry had great communication and helped to smooth the other parties along when there were delays. Very happy, would recommend!
Faisal · 10 December 2022
Agent replied · 9 December 2024
Hi Faisal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Perry did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
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