Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRussell was really responsive and helpful whilst buying a property from Coopers. He went above and beyond to ensure the transaction was done smoothly and updated me along the way. I look forward to working with him on another transaction in the near future.PositiveResponsiveness, Professionalism
Dhiraj · 30 August 2021
Agent replied · 29 August 2024
Dear Dhiraj, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
Trustpilotdeposit not being paid back, no replies
I paid my rent on time every single month, the latest I ever paid was the 3rd of the month. Despite this, I have now been waiting over two months (moved out 02/12/25) for the return of my deposit with no resolution.
MF · 10 February 2026
★★★★★ 5/5
GoogleRussell from Coopers was excellent in helping us with our property purchase. He was responsive and proactive in helping our purchase go through. I would highly recommend Russell and Coopers estate agency. Many thanks for your help
N · 30 August 2022
Agent replied · 29 August 2024
Hi Niraj, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleHi!
A few months ago, my wife and I moved into the new house.
Ryan Coleman is the person who helped us make our move possible.
We are happy because everything was quite fast and we received answers to all our questions.
Thanks again!PositiveQuality
Octavian · 30 August 2021
Agent replied · 29 August 2024
Dear Octavian, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThank you to Russ and the team at Coopers for all your help in the sale of my property. Would recommend to friends and family
Bliss · 30 August 2023
Agent replied · 29 August 2024
Hi Bliss, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI’ve dealt with Amber at the Ickenham branch, she has been so helpful and had great knowledge to help me with my property search.
Emily · 30 August 2023
Agent replied · 29 August 2024
Hi Emily, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
TrustpilotKatie helped me with my renal…
Katie helped me with my renal negotiation, had great communication and was very helpful
Sam · 22 August 2026
★★★★★ 5/5
GoogleWe dealt with Aaron at Coopers and felt he conducted himself very professionally throughout, always friendly, never needing to be prompted and we felt has always worked in our favour.
He is a great asset to the team!PositiveResponsiveness, Quality, Professionalism
Nitya · 10 January 2022
Agent replied · 9 January 2025
Dear Nitya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
TrustpilotKatie Kaill helped us get our rental…
Katie Kaill helped us get our rental agreement renewed without too much delay
R · 23 August 2026
★★★★★ 5/5
GoogleWe have just sold our house through Coopers Residential in Ickenham, and would highly recommend their services! Russell and Amber focused on getting us a great deal, communicating in a timely manner and providing helpful advice through out our process. It has been a pleasure dealing with you and your teams!
Ajay & Priti Kharbanda
Priti · 30 July 2024
Agent replied · 29 August 2024
Hi Ajay & Priti, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Russell & Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleFantastic service as always! Russell and his team are very professional and helpful, highly recommended Estate agent for sale or letting. Many thanks and Merry Christmas to all at Coopers
Mrs · 10 January 2023
Agent replied · 9 January 2025
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell and his team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI recently dealt with Katie Kaill at Coopers and she was very patient and knowledgeable, highly recommend
Eleni · 2 January 2024
Agent replied · 29 August 2024
Hi Elemi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
TrustpilotVery happy with the way Coopers and…
Very happy with the way Coopers and Katie deal with our property
Martyn · 23 August 2026
★★★★★ 5/5
GoogleI am extremely happy with the service I have received and the politeness from the staff. I will definitely be recommending to family and friends. I spoke to a young knowledgeable lady called amber, she helped me with all my queries and was very helpful. I am very impressed and satisfied with the service she provided as well as the company. Thank you again!
Samantha · 10 January 2024
Agent replied · 9 January 2025
Hi Samantha, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleCoopers ickenham has been superb in dealing with in our recent proceedings. We had a great experience especially with Kayleigh who has been informative and communicative throughout the sale process. Kayleigh seems to have a great understanding and empathy towards both the sellers and buyers, their anxiety and questions. We thoroughly enjoyed doing business with Coopers and strongly recommend Coopers at ickenham and Kayleigh in particular as they do not just facilitate the sale but also be a conduit with both the parties of the sale throughout and genuinely look out for you.
Manoj · 30 August 2022
Agent replied · 29 August 2024
Hi Manoj, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI would definitely recommend Coopers, the staff are fantastic. We had an exceptional service from Abbi, Rhys and Rob when we sold our house, and especially Paige who excecuted our entire transaction, she went out of her way, so professional and polite. Thank you so much.
B · 31 August 2019
Agent replied · 29 August 2024
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team in Hillingdon did such a good job for you, we hope you enjoy your new home and wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
TrustpilotKatie Kaill
Katie very good. Efficient and most professional. Answers with all my queries.
KJ · 4 August 2026
★★★★★ 5/5
GoogleKatie who is the renewal and vacate manager has always been really helpful.
Omar · 11 November 2025
Agent replied · 12 November 2025
Hi Omar, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 1/5
TrustpilotRUN AWAY FROM THIS AGENCY.
Sofia · 13 September 2026
★★★★★ 5/5
GoogleI was very pleased with the service we received from Coopers. They found a buyer for our flat very quickly and made every effort to keep us informed as the sale progressed to completion. Our main contact was Russell, who was always responsive and professional in the way he dealt with any issues we raised. I would recommend Coopers to anyone wishing to sell their property.
Mark · 30 August 2023
Agent replied · 29 August 2024
Hi Mark, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe have been using Coopers tenant finding services for over 10 years and have always been happy with their service. In addition to the efficiency you would expect and hope for when finding tenants and complying with regulations around setting up and managing the tenancy, we have had excellent support when navigating some difficult circumstances, including guidance when one of our tenants very sadly passed away.
Kathryn · 30 August 2023
Agent replied · 29 August 2024
Hi Kathryn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers Ickenham did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
TrustpilotGreat service and communication is tip…
Great service and communication is tip top.
Marc · 25 August 2026
★★★★★ 1/5
TrustpilotI’m honestly heartbroken writing this…
I’m honestly heartbroken writing this review. I’ve trusted Coopers to manage my property for over 10 years under a fully managed service, believing they were taking care of my home while I was busy living my life and working hard elsewhere. What I’ve now discovered has left me shocked, upset, and completely let down.
Karen · 21 July 2025
★★★★★ 5/5
GoogleKatie Kaill has been very helpful regarding renewal of our tenancy agreement. Very efficient and courteous.
Georgina · 30 August 2023
Agent replied · 29 August 2024
Hi Georgina, thanks so much for taking the time to leave us a 5 star review, it's great to hear Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
