Trusted Agent profile
★★★★★
435 reviews across 2 platforms
27-29 Swakeleys Road, Ickenham, Middlesex UB10 8DF
Coopers's Middlesex office at 27-29 Swakeleys Road is rated 4.7 out of 5 across 435 reviews on two platforms, including 338 Google reviews rated 4.9. The 97 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Coopers. Each award is assessed separately from the review sites.
Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
5/5
GoogleOverall, I was very happy with the service provided by Aaron at Coopers Ickenham and he was very responsive and provided good updates on the status of the property .
Hi Chirag, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleSpecial thanks to ms. Katie for being efficient and helpful with my tenancy renewal! Coopers has been my agency for years and the team had always been accommodating and knowledgeable.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleVery good local agency. First dealt with by Kayleigh who was friendly, knowledgeable and informative then Russell took over the purchase process and was very proactive and quick when needing to chase up on items. Overall very impressed and can thoroughly recommend Coopers IckenhamPositiveResponsiveness, Quality, Professionalism
Dear Cho, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI have had been living in a property for eight years that was managed by Coopers, I never had any issues with them. They have been lovely and extremely helpful in time of need. I have yet to come across such wonderful agents and agency.PositiveResponsiveness, Professionalism
Dear Preeti, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleAaron Finnigan provided great customer service from the very beggining stages of purchasing my property to the very end. I would highly recommend him & the company
Hi Tomas, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI have dealt with Coopers Residential for many years, both as a landlord and buying/selling properties. I have always found them polite, efficient and knowledgeable. I am currently dealing with Russell Jones at the Ickenham office and he has been very supportive through a difficult time. He is extremely helpful and always returns my phone calls and emails.
2/5
TrustpilotDisappointing, little care for a good customer experience
Apologies in advance for the length of this review, but I feel it’s important to share my experience in full.
5/5
GoogleProfessionalism! As tenants, we received support, Katie Kaill answered us very promptly to any email! I highly recommend! 👍💫💫💫💫💫 …
Hi Vasi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAs a landlord, Katie did a great job of renewing my tenancy agreement. She was quick and efficient; the whole process was seamless.
Hi Geoff, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Kaill did our tenancy renewal - spot on, courteous & professional. Very happy 😃 and would like to wish her well ….10/10👍 …
Hi Furrukh, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKayleigh and Keeley are the dream team and got our rather stressful sale and purchase sorted extremely professionally. They also put up with our constant chasers and requests for updates with detailed responses. Very much recommended and appreciated. From Charlotte F.PositiveResponsiveness, Professionalism
Dear Charlotte, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & Keeley did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
4/5
GoogleVery smooth lease renewal process, though the initial credit check/ screening was Kafkaesque.
Hi Konstantinos, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Coopers Ickenham did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
TrustpilotUnhelpful and Unprofessional
Unhelpful and Unprofessional, Avoid Cooper’s Lettings
5/5
GoogleThanks for a painless and efficient tenancy renewal Katie. Very pleased with your efficiency and courteousness. Keep up the good work!!
Hi Simon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie in our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
TrustpilotExtremely unethical
Extremely unethical. They loot landlord's, please be warned before you let them let your property.
5/5
GoogleRussell and Keeley worked with me over the course of 10 months to sell my Grandfathers probate property. We had some hurdles to jump but nothing was too much trouble for them which really helped during a difficult time. Many thanks for all your help.
Thank you for the review Kym and thank you for choosing Coopers. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.
5/5
GoogleI have used Coopers for a number of years as letting agents and am very happy with how Stacey has managed the property for me. She keeps me informed of any issues that arise and deals with them quickly and efficiently.
Dear Mark, We really appreciate you taking the time to leave us a 5 star review, thankyou! It's so good to hear that you're enjoying working with Stacey and that she is doing a great job for you. We look forward to continuing our excellent relationship. Best Regards, Coopers
1/5
TrustpilotA very poor estate agents
A very poor estate agents, Guido and Mark are very unprofessional
5/5
TrustpilotProperty rent and management
I have moved to Coopers to rent and manage the property, as I need reliable partner to keep the property up and running. So far, very happy with the service and proactivity showed (particularly with agent TW). thanks!
5/5
TrustpilotDealing with Ella really made the…
Dealing with Ella really made the process simple.
5/5
GoogleWas a pleasure to sell my property with Coopers Ickenham. They have a great team there and I would definitely sell or buy through them again. Highly recommended, great service!
Dear Tracey, Thank you for the kind review. It's great that you've taken the time to give us feedback. If we can be of any assistance in the future please do let us know. Best wishes, Coopers Residential.
5/5
GoogleCoopers have been instrumental to the smooth transition of selling our house and buying the next property. Thoroughly recommend !!
5/5
GoogleWe had great experience with Coopers. Katie from their team was very professional and supportive throughout the tenancy renewal process. Cheers!
5/5
TrustpilotKatie Kaill was really helpful!
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Coopers's Middlesex office has 435 reviews across two platforms: 338 on Google, 97 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Coopers is rated 4.7 out of 5 across all 435 reviews, and 4.9 out of 5 on Google from 338 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.
Coopers, 27-29 Swakeleys Road, Ickenham, Middlesex UB10 8DF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.