Trusted Agent profile · Mid Sussex
★★★★★
320 reviews across 3 platforms
1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX
Henry Adams's office in Mid Sussex, at 1 Park Parade, is rated 4.4 out of 5 across 320 reviews on three platforms, including 121 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you so much Monique Holden and…
Thank you so much Monique Holden and Henry Adams for your fast and efficient service.All the staff of Henry Adams chichester are highly professional. Especially Monique Holden, Charlie Salter and Nichola.I am highly recommending Henry Adams for your estate Agency Services.
5/5
GoogleGreat letting agency. We have a little baby and needed to rent the property remotely. Melissa from Henry Adams was extremely helpful. She arranged everything for us in a way that we did not need to travel back and forth. It certainly saved our time and money. Hugely recommended!
Thank you for your review Edyta!
5/5
TrustpilotRenting for ~3 years through Henry Adams
We have been renting through Henry Adams for almost 3 years, over two properties and they have been nothing short of great. They are super accommodating and have been great in helping us find the homes we needed. The team are very personable and happy to help in any way they can.
5/5
GoogleWhilst the sale of my house wasn't straightforward and became quite stressful - Paul Dryden of Henry Adams was extremely helpful. I always had prompt follow up after all viewings and whenever I raised a query or asked for an update he would come back to me very quickly. He was proactive and professional in all his dealings, and I cannot rate him highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Claire! We do appreciate your review.
5/5
Trustpilotit was from the very beginning a…
it was from the very beginning a competent and efficient service . appointments kept on the dot , answers to all questions , a very pleasant exchange .
Thank you for your 5-star review!
5/5
TrustpilotIwould just like to say how well the…
I would just like to say how well the selsey branch of Henry adams worked to sell my father’s property they are so far ahead of any other estate agents in selsey ,look forward to using them when I sell mine , Lee booth.
Thank you for taking the time to leave a great review of our Selsey office! :) Millie
5/5
TrustpilotHighly Recommended!
After I am going through a hard and stressful time in my life, Charlie made the whole process of renting my next property so easy. With the help of Lesley-Anne for my second viewing. Thank you both so much.
5/5
GoogleThe team at Henry Adams have been terrific, I particularly want to single out Bethanie Pickup who really goes the extra mile to ensure a super-high quality service. Her attention to detail, quick response and professionalism is, in my experience, a rarity in the industry.
Thank you Andrew! We will make sure Bethanie reads your lovely review.
1/5
TrustpilotDelapidated fly infested house…
Just been shown around a house in Fishbourne. £575K for a house with rooms covered in hundreds and hundreds of dead flies. Did someone die in there? The agent could not answer any of our questions. The step at the entrance was so loose it was dangerous. Ugh Delapidated Overpriced
5/5
TrustpilotRenting with Henry Adams
Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you
5/5
GoogleFound me a good tenant in no time and managed the whole tenancy amazingly. Recommend Mel and Melissa completely. Thanks girls 100%
Our pleasure Paul, we try hard to make sure everything goes smoothly, thank you for your review.
5/5
TrustpilotGreat service
Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !
Thank you for your 5 star review.
5/5
TrustpilotHenry Adams Storrington saved my sale!!
5/5
GoogleI have dealt with Henry Adams for the last 3 years. They have provided an excellent service and both Bethanie Pickup and Melissa Twin are brilliant, they always act with 100% professionalism and are extremely efficient. I cannot recommend them enough!
Thank you so much for reviewing us Jimmy!
1/5
TrustpilotVery disappointed to say the least
Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.
4/5
TrustpilotGreat service from the Lettings Team at…
Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!
5/5
TrustpilotHighly recommended
Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!
5/5
TrustpilotRecently moved into a rental property…
Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.
5/5
GoogleWe rented a house with them for two and a half years. Throughout they were super supportive, communicative and totally professional. Thank you
Thank you Kian, much appreciated.
1/5
TrustpilotUnprofessional in Selsey, West Sussex
Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.
5/5
GoogleI had excellent service from Melissa, she was very knowledgeable on lettings and really helped me through the whole process as this was my first time to let. I would highly recommend Henry Adams for letting your property.
Thank you so much for your review, we really appreciate it.
5/5
GoogleExcellent service reported an issue with a vital electrical appliance and was immediately replaced with a brand new one, outstanding service from Beth Pickup at Henry Adams, and of course from the owner of the flat.
Thank you for reviewing us Alexander.
5/5
TrustpilotAmazing service and always helpful
Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!
5/5
TrustpilotHenry Adams Estate Agents Storrington Lettings Department
I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Mid Sussex office has 320 reviews across three platforms: 121 on Google, 2 on Yell, 197 on Trustpilot (across the whole business).
Henry Adams Haywards Heath is rated 4.4 out of 5 across all 320 reviews, and 5.0 out of 5 on Google from 121 reviews.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
Henry Adams Haywards Heath, 1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX.
