Trusted Agent profile · Mid Sussex

Henry Adams Haywards Heath reviews in Mid Sussex

★★★★★ Great

320 reviews across 3 platforms

1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX

Henry Adams's office in Mid Sussex, at 1 Park Parade, is rated 4.4 out of 5 across 320 reviews on three platforms, including 121 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.

Google logo

5.0 / 5

121

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

197

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.

5/5

Google

Paul, Linda and the rest of the team were wonderful throughout the process. Great marketing, good photos and prospectus for the house. We had a lot of interest in the house and achieved a really good price. We lost our first buyers due to an issue further down the chain, they put the house back on the market and we found an even better buyer with 24 hours, so we didn’t lose the house we were buying. The agents further up the chain were dreadful, but the team at Henry Adams did a fantastic job of managing them. I couldn’t recommend them enough.

Kilian · 24 October 2023

Agent replied · 23 October 2024

Thank you so much for your comprehensive review Kilian! Much appreciated.

5/5

Google

Excellent service from Linda, Gemma, Oliver and the team on my sale and purchase. Would highly recommend

Dean · 12 August 2024

Agent replied · 23 October 2024

Thank you so much Dean! Your review is much appreciated!

5/5

Google

Being a first time landlord I’m very impressed with how easy Melissa and the team at Henry Adams have made it. They were great in finding suitable tenants quickly and have since been very efficient in dealing with all the paper work side also. I will definitely be staying with henry Adams for a long time.

Michael · 24 October 2020

Agent replied · 23 October 2024

That is so great to hear Michael, thank you.

5/5

Google

We couldn't have asked for a better letting agents to help what could of been a very stressful experience, a much easier one. Melissa was great, always in contact and keeping us in the loop. She went above and beyond to make situations easier for us as we were moving from quite far away. Thank you Melissa, and thank you Henry Adams!

Katie · 25 October 2017

Agent replied · 23 October 2024

Thanks for the great feedback Katie, we hope you enjoy your new home.

5/5

Trustpilot

Seamless, helpful & professional

This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.

Rob · 22 March 2023

5/5

Google

Mellissa went out her way to help us find a property and the service was extremely professional and supportive with great communication along the way. This all helped to take away some of the stresses of moving house. Thank you.

Sarah · 24 October 2022

Agent replied · 23 October 2024

Thank you for your review Sarah.

5/5

Google

The team at Henry Adams in Haywards Heath are excellent. Professional, efficient and patient. Would thoroughly recommend them. All the staff are friendly, knowledgeable, kind and helpful - have particularly dealt with Paul and Melissa. David also very experienced with a wealth of local knowledge. The best estate agents in this area.

Gill · 24 October 2020

Agent replied · 23 October 2024

Thank you so much Gill, we really appreciate your kind words.

5/5

Google

Great Letting/Estate agents Bethanie of Haywards Heath has been particularly helpful with my maintenance company. She is prompt in replies and service, and has excellent communicative skills

Daryl · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Daryl, much appreciated.

5/5

Trustpilot

I recently purchased a property through…

I recently purchased a property through Henry Adams in Selsey, given it was a leasehold flat and the management company was not helpful, I have to say a big thank you to the team, but especially to Kevin for his patience, tenacity and professionalism throughout. He went that extra mile to do everything possible for what turned out to be a difficult and lengthy process which would have been so much simpler had the management company been more proactive and communicative. So a big thank you, Selsey, I’d love you to see what I’ve done to the place. And specially to Kevin.

Judith · 29 April 2023

Agent replied · 24 October 2024

Thank you for your kind words. We are delighted to hear you were so happy with the team in Selsey. Enjoy your new home!Henry Adams

5/5

Google

Beth is extremely friendly and approachable, and always happy to help. Any maintenance issues we have reported are always dealt with in a timely fashion.

Jade · 24 October 2023

Agent replied · 23 October 2024

Thank you Jade, much appreciated.

5/5

Trustpilot

Henry Adams, Storrington

I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.

Caren · 19 February 2023

Agent replied · 24 October 2024

Thank you so much Caren, we really appreciate your review!

5/5

Trustpilot

Lorena has been brilliant in helping…

Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁

Jade · 22 September 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave a review, this has been passed onto Lorena!

5/5

Trustpilot

Love our new home, thank you all at Henry Adams

We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.

David · 6 March 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to share your experience with us - we really appreciate it! Enjoy your new home!

5/5

Google

Highly recommend Henry Adams Haywards Heath, a special mention to Bethanie Pickup and Melissa Twinn for their efficient and person service.

Toby · 24 October 2023

Agent replied · 23 October 2024

Thank you Toby!

5/5

Trustpilot

Such a smooth a pleasant moving…

Such a smooth a pleasant moving experience which would usually be such a stressful period. Alex Bush helped from beginning to end and has been a credit to the Henry Adam’s team. extremely trustworthy, truthful and helpful. Very informative and compassionate, everything you need from an estate agents.Thank you Alex for making this move feel so easy and stress free.Jack

Jack · 14 April 2023

5/5

Google

The whole team were amazing throughout my moving process but especially Melissa! She made a stressful time stress free, she was extremely patient and extremely helpful. I cannot fault her nor the team!

Joe · 24 October 2022

Agent replied · 23 October 2024

Thank you so much Joe! We really appreciate your review.

5/5

Google

From before I even purchased my property Melissa, Lettings Manager, has gone above and beyond in providing valuable advice, expertise, and support. I am SO delighted to be working with her to provide my tenants the best care. At every point … More

Em · 27 January 2025

Agent replied · 8 June 2025

Thank you so much for this kind review Em, we really appreciate it.

5/5

Trustpilot

We had set back when our buyers pulled…

We had set back when our buyers pulled out through illness but we got there in the end well done.

Mr · 16 October 2025

Agent replied · 23 October 2025

Thank you for your 5 star review!

1/5

Trustpilot

It's a shame 1 star is all I can put

It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D

Adams · 29 March 2023

Agent replied · 24 October 2024

Good afternoon, Please would you be able to contact Lettings@henryadams.co.uk and we would be happy to look in to this further for you. Kind regards Henry Adams Lettings

5/5

Trustpilot

Highly recommend Henry Adams

Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.

Tan · 17 March 2023

5/5

Trustpilot

From the moment I made my first phone…CUSTOMER SERVICE REVIEW

From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!

MrsGillianMoss · 13 March 2023

5/5

Trustpilot

Amazing service by Michelle !!!

Rung up the Bognor letting office, spoke to Michelle Tattersall on the phone, she made me have a lovely experience and helped me gain a good understanding on my enquiries couldn’t recommend Michelle enough. Thank you so much Michelle 5 star service provided.

Nicole · 19 March 2024

5/5

Google

We just bought a house through Henry Adams. Jane and Jade made the process as easy for us as possible, keeping us up to date throughout and worked hard to progress the purchase in a smooth and timely way. Superb communication and a pleasure to deal with.

Beth · 25 October 2018

Agent replied · 23 October 2024

Thank you so much for your review, much appreciated!

5/5

Google

Henry Adams in Haywards Heath are the most amazing lettings team. Melissa is so helpful, informative and keeps you up to date on everything that is happening. I would highly recommend Melissa at Henry Adams, Haywards Heath for anyone looking to rent.

Julie-Ann · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind words Julie-Ann!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henry Adams's Google reviews

Questions about Henry Adams Haywards Heath

How many reviews does Henry Adams Haywards Heath have?

Henry Adams's Mid Sussex office has 320 reviews across three platforms: 121 on Google, 2 on Yell, 197 on Trustpilot (across the whole business).

What is Henry Adams Haywards Heath's rating?

Henry Adams Haywards Heath is rated 4.4 out of 5 across all 320 reviews, and 5.0 out of 5 on Google from 121 reviews.

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Storrington won Trusted Agent.

Where is Henry Adams's Mid Sussex office?

Henry Adams Haywards Heath, 1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX.

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