Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul, Linda and the rest of the team were wonderful throughout the process. Great marketing, good photos and prospectus for the house. We had a lot of interest in the house and achieved a really good price.
We lost our first buyers due to an issue further down the chain, they put the house back on the market and we found an even better buyer with 24 hours, so we didn’t lose the house we were buying.
The agents further up the chain were dreadful, but the team at Henry Adams did a fantastic job of managing them.
I couldn’t recommend them enough.
Kilian · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your comprehensive review Kilian! Much appreciated.
★★★★★ 5/5
GoogleExcellent service from Linda, Gemma, Oliver and the team on my sale and purchase. Would highly recommend
Dean · 12 August 2024
Agent replied · 23 October 2024
Thank you so much Dean! Your review is much appreciated!
★★★★★ 5/5
GoogleBeing a first time landlord I’m very impressed with how easy Melissa and the team at Henry Adams have made it.
They were great in finding suitable tenants quickly and have since been very efficient in dealing with all the paper work side also.
I will definitely be staying with henry Adams for a long time.
Michael · 24 October 2020
Agent replied · 23 October 2024
That is so great to hear Michael, thank you.
★★★★★ 5/5
GoogleWe couldn't have asked for a better letting agents to help what could of been a very stressful experience, a much easier one. Melissa was great, always in contact and keeping us in the loop. She went above and beyond to make situations easier for us as we were moving from quite far away. Thank you Melissa, and thank you Henry Adams!
Katie · 25 October 2017
Agent replied · 23 October 2024
Thanks for the great feedback Katie, we hope you enjoy your new home.
★★★★★ 5/5
TrustpilotSeamless, helpful & professional
This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.
Rob · 22 March 2023
★★★★★ 5/5
GoogleMellissa went out her way to help us find a property and the service was extremely professional and supportive with great communication along the way. This all helped to take away some of the stresses of moving house. Thank you.
Sarah · 24 October 2022
Agent replied · 23 October 2024
Thank you for your review Sarah.
★★★★★ 5/5
GoogleThe team at Henry Adams in Haywards Heath are excellent. Professional, efficient and patient. Would thoroughly recommend them. All the staff are friendly, knowledgeable, kind and helpful - have particularly dealt with Paul and Melissa. David also very experienced with a wealth of local knowledge. The best estate agents in this area.
Gill · 24 October 2020
Agent replied · 23 October 2024
Thank you so much Gill, we really appreciate your kind words.
★★★★★ 5/5
GoogleGreat Letting/Estate agents
Bethanie of Haywards Heath has been particularly helpful with my maintenance company. She is prompt in replies and service, and has excellent communicative skills
Daryl · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review Daryl, much appreciated.
★★★★★ 5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Henry Adams in Selsey, given it was a leasehold flat and the management company was not helpful, I have to say a big thank you to the team, but especially to Kevin for his patience, tenacity and professionalism throughout. He went that extra mile to do everything possible for what turned out to be a difficult and lengthy process which would have been so much simpler had the management company been more proactive and communicative. So a big thank you, Selsey, I’d love you to see what I’ve done to the place. And specially to Kevin.
Judith · 29 April 2023
Agent replied · 24 October 2024
Thank you for your kind words. We are delighted to hear you were so happy with the team in Selsey. Enjoy your new home!Henry Adams
★★★★★ 5/5
GoogleBeth is extremely friendly and approachable, and always happy to help. Any maintenance issues we have reported are always dealt with in a timely fashion.
Jade · 24 October 2023
Agent replied · 23 October 2024
Thank you Jade, much appreciated.
★★★★★ 5/5
TrustpilotHenry Adams, Storrington
I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.
Caren · 19 February 2023
Agent replied · 24 October 2024
Thank you so much Caren, we really appreciate your review!
★★★★★ 5/5
TrustpilotLorena has been brilliant in helping…
Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁
Jade · 22 September 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave a review, this has been passed onto Lorena!
★★★★★ 5/5
TrustpilotLove our new home, thank you all at Henry Adams
We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.
David · 6 March 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to share your experience with us - we really appreciate it! Enjoy your new home!
★★★★★ 5/5
GoogleHighly recommend Henry Adams Haywards Heath, a special mention to Bethanie Pickup and Melissa Twinn for their efficient and person service.
Toby · 24 October 2023
Agent replied · 23 October 2024
Thank you Toby!
★★★★★ 5/5
TrustpilotSuch a smooth a pleasant moving…
Such a smooth a pleasant moving experience which would usually be such a stressful period. Alex Bush helped from beginning to end and has been a credit to the Henry Adam’s team. extremely trustworthy, truthful and helpful. Very informative and compassionate, everything you need from an estate agents.Thank you Alex for making this move feel so easy and stress free.Jack
Jack · 14 April 2023
★★★★★ 5/5
GoogleThe whole team were amazing throughout my moving process but especially Melissa! She made a stressful time stress free, she was extremely patient and extremely helpful. I cannot fault her nor the team!
Joe · 24 October 2022
Agent replied · 23 October 2024
Thank you so much Joe! We really appreciate your review.
★★★★★ 5/5
GoogleFrom before I even purchased my property Melissa, Lettings Manager, has gone above and beyond in providing valuable advice, expertise, and support. I am SO delighted to be working with her to provide my tenants the best care. At every point … More
Em · 27 January 2025
Agent replied · 8 June 2025
Thank you so much for this kind review Em, we really appreciate it.
★★★★★ 5/5
TrustpilotWe had set back when our buyers pulled…
We had set back when our buyers pulled out through illness but we got there in the end well done.
Mr · 16 October 2025
Agent replied · 23 October 2025
Thank you for your 5 star review!
★★★★★ 1/5
TrustpilotIt's a shame 1 star is all I can put
It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D
Adams · 29 March 2023
Agent replied · 24 October 2024
Good afternoon, Please would you be able to contact Lettings@henryadams.co.uk and we would be happy to look in to this further for you. Kind regards Henry Adams Lettings
★★★★★ 5/5
TrustpilotHighly recommend Henry Adams
Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.
Tan · 17 March 2023
★★★★★ 5/5
TrustpilotFrom the moment I made my first phone…CUSTOMER SERVICE REVIEW
From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!
MrsGillianMoss · 13 March 2023
★★★★★ 5/5
TrustpilotAmazing service by Michelle !!!
Rung up the Bognor letting office, spoke to Michelle Tattersall on the phone, she made me have a lovely experience and helped me gain a good understanding on my enquiries couldn’t recommend Michelle enough. Thank you so much Michelle 5 star service provided.
Nicole · 19 March 2024
★★★★★ 5/5
GoogleWe just bought a house through Henry Adams. Jane and Jade made the process as easy for us as possible, keeping us up to date throughout and worked hard to progress the purchase in a smooth and timely way. Superb communication and a pleasure to deal with.
Beth · 25 October 2018
Agent replied · 23 October 2024
Thank you so much for your review, much appreciated!
★★★★★ 5/5
GoogleHenry Adams in Haywards Heath are the most amazing lettings team. Melissa is so helpful, informative and keeps you up to date on everything that is happening. I would highly recommend Melissa at Henry Adams, Haywards Heath for anyone looking to rent.
Julie-Ann · 24 October 2020
Agent replied · 23 October 2024
Thank you for your kind words Julie-Ann!
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