Trusted Agent profile · Mid Sussex
★★★★★
320 reviews across 3 platforms
1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX
Henry Adams's office in Mid Sussex, at 1 Park Parade, is rated 4.4 out of 5 across 320 reviews on three platforms, including 121 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
5/5
TrustpilotHassle Free Lettings
Letting through Henry Adams is a hassle free, speedy, efficient and pleasurable experience. Monique Holden was professional and helpful throughout.. Many thanks.. wouldn’t hesitate to recommend..
Thank you for taking the time to review your experience with our Chichester Office.
5/5
TrustpilotGreat service.
Charlie Salter was diligent and thoroughly professional throughout. He was a pleasure to deal with always working in a timely manner and resolving outstanding issues quickly.
Thank you for taking the time to share your experience!
5/5
TrustpilotGreat service with fair and competitive fees
Charlie took time to listen to my requirements and found the perfect tenants for my property. Charlie has been very efficient, making sure everything progressed correctly. Nick did the initial valuation very promptly. He provided excellent advice and the fees were fair and competitive. I'm a happy landlord. Thank you.
5/5
TrustpilotWhat a fantastic company
What a fantastic company! After almost losing all hope with many letting agents, I had the pleasure of dealing with Henry Adams. From start to finish Alex was fantastic. He was polite and knowledgeable and always did what he said he would. Everyone else in the office was just as lovely and helpful. Amazing service and I’d use them and recommend them again.
5/5
TrustpilotI've got excellent costumer service by…
I've got excellent costumer service by Aga. Thank you again.
Thank you Scott! We will be sure to pass this onto Aga.
5/5
TrustpilotSecuring my New home
From my very first contact with Henry Adams, the whole team have been exceptional in the way they dealt with my request and personal circumstances. Within 5 days they had arranged a viewing and secured my tenancyNo question or request from myself was ever too much trouble for them. Whoever I spoke to was fully up to speed as to the progress of my requestI honestly cannot thank the whole team enough for helping me secure the next chapter of my life
5/5
GoogleFinding a good estate agents, especially within lettings is near on impossible. However, Melissa and Lisa are some of the most exceptional people in the business. Not only are they great at finding you your next home, they are also … More
Thank you so much for your kind review Nicola!
5/5
TrustpilotAdam came round to value our house
Adam came round to value our house.
5/5
TrustpilotI’ve been renting for nearly 7 years…
I’ve been renting for nearly 7 years and I honestly can not fault the staff, Michelle especially she’s a wonderful professional women
5/5
GoogleProfessional and efficient throughout. Paul and his team were great.
Thank you Michael!
5/5
GoogleWe have been delighted with the manner in which Paul Dryden has dealt with the sale of our house. He was always available to give sound help and advice, and guided us through some difficult times with assurance and understanding. I have no hesitation in recommending Henry Adams in Haywards Heath to anyone considering entering the housing market.
Thank you so much Andrew! We do appreciate your review.
5/5
GoogleMelissa at Henry Adams made the process of renting a property easy. Melissa was very professional and responded to all my queries extremely quickly which took the pressure off moving. I would highly recommend the service at Henry Adams.
Thank you for your review, we really appreciate it.
5/5
GoogleBeen renting a flat from Henry Adams Haywards Heath branch for 10 Months now, Melissa was great at guiding me through the moving in process, in a chilled out and stress free manner. 0 complaints, highly recommended.
Fantastic to hear, thank you so much, we really appreciate it.
5/5
TrustpilotHenry Adams chichester
Henry Adams chichester, they have been amazing from the beginning. I can't thank Charlie Salter enough for dealing with everything so quickly, he was so professional, attentive and helpful throughout the whole process he was a pleasure to deal with. Highly recommend Charlie and Henry Adams.
5/5
GoogleMelissa has been a great help with Letting our new home in Haywards Heath. She never struggled to answer any of my questions and always responded promptly. Would highly recommend Henry Adams and in particular Melissa.
Thank you so much for reviewing us.
2/5
TrustpilotOVER VALUED PROPERTY.
Our house was valued in November 2025. We were surprised at the valuation of£ 775,000. The agent said we should get £750,000
5/5
TrustpilotHenry Adams Lettings Storrington
Alex at Henry Adams was always friendly, efficient and helpful. On the day I moved in he met me at the property, explained everything then took metre readings which he then emailed me. All very efficient and professional.
Thank you for your 5-star review!
5/5
GoogleMelissa at Henry Adams has gone above and beyond to enable me to let one of my properties. Within a short period of time they have made this process as easy as possible for both myself and the new tenants. I would highly recommend Henry Adams whether you are selling or letting out your home.
Thank you so much for your review Steve!
5/5
TrustpilotHenry Adams - Alex Bush
We have found two rental properties now through Alex Bush in the Storrington branch. We cannot thank him enough, he has been amazing throughout both. He has been in constant communication, always replies in a timely fashion and made sure both properties were perfect before we moved. Having a toddler it can be a stressful experience moving but Alex took a lot of stress away from the process and made it a really enjoyable experience to work with Henry Adams lettings.
5/5
TrustpilotGreat experience
From the start of our rental experience, the first call, it was brilliant. They kept us informed, were so helpful with everything and on the move day we had a lovely box of treats waiting for us at the new house. Thank you Alex and the rest of the team.
1/5
TrustpilotEvicted a man with terminal cancer ,prostrate and bone cancer
Henry adams of storington evicted myself from a property they managed in pulborough .I have terminal cancer they didn't care put me out on the streets , kept my deposit . Heartless bunch of selfish uncaring rubbish . What a pisstake reply I never missed my rent once , complained about that devil James Riley ,.and who's going to investigate it but himself .This man is evil and I hope God strikes him down deadAlan Dixon a dying man thanks evil bustard.
5/5
GoogleI cannot thank Melissa enough for all her help in finding my partner and I our flat at such short notice. This greatly reduced the stress of moving 400 miles from Scotland. Thank you very much!
Thank you for taking the time to leave us your kind comments, Sarah. We wish you all the best settling in to your new home in Haywards Heath.
5/5
GoogleHenry Adams have managed our property for the last 3 years and they have always been professional, friendly, reliable and kind. They have always given a thorough service when dealing with end of tenancy cleaning, decorating and repairs. They take care to get things right, using trusted contractors. They have taken very good care of our home and the tenants who occupy it. We have been very pleased with the service we have received and would highly recommend Henry Adams and the wonderful staff! Thank you.
Thank you so much for your review, it is lovely to read and we really appreciate it.
5/5
GoogleWe decided to use Henry Adams to sell our house and the service from the initial valuation through to completion was superb. The team at Henry Adams in Hayward’s Heath are extremely friendly and knowledgeable. We wanted to sell our house quickly but not under value it and they helped us achieve this. It sold within 3 weeks and we got just below the full asking price (which in the current market is quite impressive). I would definitely recommend Henry Adam to anyone looking for a fast, friendly and professional service. Jane Tomlinson and Jade Bearryman who managed our sales were a pleasure to deal with. The photographers were also fab and the property details Henry Adam’s produced were far better than what their competition seem to offer.
Thank you so much for this review, we really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Mid Sussex office has 320 reviews across three platforms: 121 on Google, 2 on Yell, 197 on Trustpilot (across the whole business).
Henry Adams Haywards Heath is rated 4.4 out of 5 across all 320 reviews, and 5.0 out of 5 on Google from 121 reviews.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
Henry Adams Haywards Heath, 1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, Mid Sussex, RH16 4LX.
