Henry Adams Haywards Heath reviews in Mid Sussex

★★★★★ 5/5

Trustpilot

Storrington branch - Alex

Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.

Karina · 16 May 2022

★★★★★ 5/5

Trustpilot

We rent off of Henry Adams and find…

We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x

Michelle · 14 May 2024

★★★★★ 5/5

Google

A very friendly, open and down-to-earth initial meeting with Paul and Melissa helped determine the most appropriate route for us in whether to let or sell. Since then Melissa has professionally managed the process through to our ideal conclusion very effectively. Thank youPositiveQuality, Professionalism

Richard · 24 October 2020

★★★★★ 5/5

Trustpilot

Pastiest and understanding

This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.

Charlotte · 17 March 2023

★★★★★ 5/5

Google

The rental market is currently bonkers but Henry Adams have been just blown all other agents out of the water currently! Thank you (especially to Alex at Storrington)PositiveResponsiveness, Professionalism

Lucy · 24 October 2022

★★★★★ 5/5

Yell

Fantastic lettings service

As first-time landlords, we were looking for a company that would take the hassle out of renting out our house. Henry Adams could not have been more helpful, more efficient or more professional. The entire process took less than two weeks, from the initial consultation to signing a contract with a tenant. We had one point of contact throughout (Lucy) who provided regular updates on viewings and potential tenants. We would not hesitate to recommend Henry Adams to anyone seeking a letting agent in the Haywards Heath area.

MarthaT-1 · 24 March 2016

★★★★★ 5/5

Google

Excellent letting agency! Bethanie Pickup (my contact as a tenant) provides good support and service, reliable, efficient and professional. I would highly recommend them to any prospective tenant.

GDT · 24 October 2022

★★★★★ 1/5

Trustpilot

Very disappointing with their very poor…

Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!

Claudia · 26 February 2022

★★★★★ 5/5

Google

Been renting my property through Henry Adams for a little while now and they are faultless. Always willing to help when I have queries. Quick to fix any problems you have and then mostly leave you to it. Would highly recommend using them.

Michelle · 25 October 2019

★★★★★ 1/5

Trustpilot

This is a terrible agency

This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!

Rudi · 7 November 2021

★★★★★ 5/5

Google

Friendly, helpful and understanding of my personal situation. Quick to reply and act when required. I’ve never privately rented through an agent before and it has been a very positive experience these past 12 months - Thanks

Rob · 24 October 2020

★★★★★ 5/5

Trustpilot

Every people from this agency is verry…

Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need

Elena · 12 March 2024

★★★★★ 5/5

Google

Very professional and easy to deal with. Ultra efficient with helpful and friendly advice. Regular property checks and thoroughness of check-in and check-out procedures leaves us confident in their abilities to manage our properties for us.

Dave · 24 October 2020

★★★★★ 5/5

Google

Jane and Jade helped us every step of the way with buying our first home. They gave us a brilliant service and kept us informed at all stages, as well as making sure the other parties were doing their bit. Highly recommended.

Rich · 25 October 2017

★★★★★ 1/5

Trustpilot

WARNING! Do NOT Use this letting agency!

WARNING!! Do NOT use this company!!

Sevanswood · 16 June 2025

★★★★★ 5/5

Google

Melissa Twinn from Henry Adams was super helpful, responsive and knowledgeable. She helped facilitate a very stressful move for me with minimal fuss and I'm very grateful. Great Letting Agent, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 24 October 2020

★★★★★ 5/5

Google

I have been very pleased with the service I've received from Henry Adams. They have managed my rental property for the past year and have carried out their responsibilities in a professional manner. I would definitely recommend them.

Carolyn · 25 October 2019

★★★★★ 1/5

Trustpilot

Agent showed us a property and knew…

Agent showed us a property and knew nothing about it; couldn't answer a single question.

Rob · 13 February 2025

★★★★★ 5/5

Google

Had a great experience with this company, especially with Melissa, very kind and professional and extremely helpful. She has been exceptional and has responded quickly and tended to every need.PositiveResponsiveness, Quality, Professionalism, Value

Melissa · 24 October 2020

★★★★★ 5/5

Google

Quick and high quality. Excellent communication from staff.

Sheila · 24 October 2023

★★★★★ 5/5

Google

Excellent service and advice, thorough explanation and paperwork, responding immediately to any query: what a change to what I have been used to in the past! 10 out of 10.PositiveResponsiveness, Quality, Professionalism

Annie · 24 October 2020

★★★★★ 5/5

Google

Henry Adams have made the whole process from viewing to moving in simple and easy. I would like to point out the exceptional service from Paul and Melissa, would recommend to anyone!

Tom · 24 October 2020

★★★★★ 5/5

Google

From the initial meeting (with a considered and realistic valuation), through photography and brochure preparation, to managing our eventual sale, we have been very impressed by the level of care, attention and professionalism at Henry Adams - having remarked on many occasions throughout the process how Jade and Jane do much to rebuff the traditional view of estate agents! We wouldn't hesitate to recommend or to use Henry Adams again.

Joe · 25 October 2017

★★★★★ 4/5

Trustpilot

would recommend

I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.

Katalin · 13 March 2024